Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Jul 1, 2026
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
2
Reports on file since Aug 5, 2015
What this page shows
Our database holds 12 NHTSA owner-reported complaints for the 2015 Lincoln Mkz Hybrid. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–12 of 12
Filed Jul 1, 2026
Received Safety Recall Notice NHTSA 25V695 in October 2025. Lincoln has not been diligent in providing a timely remedy for replacing the rear view camera in my vehicle. Rear view cameras are not an item that should take 10 months to replace with a new component. NHTSA shouldn't allow car manufacturers to issue Safety related recalls that are not rectified with 120 days. An excuse of "parts are not available" is not acceptable when Lincoln is building new cars with this new rear view camera every day.
NHTSA ID
11747826
Incident
Oct 6, 2025
Driver assistance
Filed Jun 25, 2026
The contact owns a 2015 Lincoln MKZ. The contact received notification of NTHSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while reversing, the rearview camera displayed black and white lines, and occasionally camera image was inverted or distorted. The failure mileage was unknown.
NHTSA ID
11746452
Incident
Mar 25, 2025
ElectricalInterior & seats
Filed Oct 24, 2024
The contact owns a 2015 Lincoln MKZ Hybrid. The contact stated while driving at an undisclosed speed, the driver's rear window power switch was enabled to lower window; however, the driver's side rear door opened instead. The contact stated that the failure occurred several times. The contact was concerned because there were small children seated in the rear of the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 187,445.
NHTSA ID
11621724
Incident
Aug 14, 2024
Mileage
187,445 mi
Brakes
Filed Mar 8, 2022
The contact's wife owns a 2015 Lincoln MKZ Hybrid. The contact received a notification for NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. VIN tool showed no open recall on the vehicle.
NHTSA ID
11455668
Incident
Mar 1, 2022
Body & structureOther / unspecified
Filed Dec 22, 2020
ALUMINUM HOOD AND WHEELS ARE CORRODING AND MILEAGE IS BEYOND ORIGINAL FACTORY WARRANTY AND NOT COVERED UNDER THE CERTIFIED PRE-OWNED WARRANTY. ON THE HOOD THERE ARE SEVERAL SPOTS WHERE THE PAINT IS BUBBLING. THIS IS A WELL-DOCUMENT ISSUE WITH FORD PRODUCTS SINCE THEY STARTED PUTTING ALUMINUM PARTS ON THEIR VEHICLES. ON THE WHEELS, CORROSION IS APPEARING UNDER THE TOP COAT. THE VEHICLE HAS LESS THAN 66,000 MILES ON IT. THESE MANY NOT BE SAFETY ISSUES, BUT IT IS A BIG PROBLEM THAT FORD/LINCOLN SHOULD BE HELPING THEIR CUSTOMERS WITH.
NHTSA ID
11384563
Incident
Dec 3, 2020
ElectricalEnginePowertrain (other)
Filed Apr 2, 2019
TL* THE CONTACT OWNS A 2015 LINCOLN MKZ HYBRID. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WHILE DRIVING APPROXIMATELY 30 MPH. THE WRENCH ICON AND CHECK ENGINE INDICATOR ILLUMINATED DURING THE FAILURE. THE CONTACT WAS ABLE TO MOVE THE VEHICLE ONTO THE ROAD SHOULDER. THE VEHICLE WAS TOWED TO ISLAND LINCOLN MERCURY (1850 EAST MERRITT ISLAND CAUSEWAY, MERRITT ISLAND, FL, 32952, (321) 233-2636) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE AND POWER TRAIN CONTROL MODULE FAILED. THE DEALER REPLACED THE POWER TRAIN CONTROL, THE TRANSMISSION CONTROL MODULE, AND ACCELERATOR PEDAL; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS THEN TOWED TO RON NORRIS FORD (3000 CHENEY HIGHWAY, TITUSVILLE, FL, 32780, (321) 267-2112). THE DEALER PERFORMED A DIAGNOSTIC TEST AND STATED THAT THE IGNITION WAS STARTED MORE THAN THREE TIMES; THEREFORE, THEY WERE UNABLE TO LOCATE NEW FAILURE CODES. RON NORRIS FORD STATED THAT THEY LOCATED THE SAME FAILURE CODES AS THE ISLAND LINCOLN DEALER. RON NORRIS FORD TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND PROVED CASE NUMBER: 17471751. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,600.
NHTSA ID
11193419
Incident
Nov 3, 2018
Mileage
30,600 mi
Seat belts
Filed Aug 11, 2018
Crash reported2 injuries reported
I HAD A FRONT END COLLISION. MY HEAD WENT THROUGH 3 AIR BAGS AT THE CORNERS. THE SEAT BELT STOPPED ME AND FOR WHATEVER REASON, THE RIGHT LOWER BUCKLE DAMAGED MY HIP JOINT TO THE POINT WHERE I CAN NO LONGER WALK BECAUSE OF PAIN WHEN APPLYING DOWNWARD AND SOMETIMES UPWARD MOVEMENT. THIS WAS ALL BECAUSE OF 1 ACCIDENT.
NHTSA ID
11119286
Incident
Dec 20, 2017
Mileage
15,000 mi
Seat belts
Filed Aug 11, 2018
Crash reported1 injury reported
I WAS IN ABOUT A 25MPH FRONTAL COLLISION. I WENT THROUGH 3 AIR BAGS WHICH LEFT ONLY THE SEAT BELTS TO STOP ME. THE UPPER LEFT (DRIVER'S SIDE) OF THE BELT SNAPPED OFF BONE FROM MY CERVICALSPINE AND ALSO NARROWED A PLACE WHERE A MAJOR LEFT SIDE NERVE COMES OUT, LEAVING ME NEARLY PARALIED ON MY LEFT SIDE. ALL I HAVE IS A COPY OF AN MRI TAKEN IN A HOSPITAL.
NHTSA ID
11119284
Incident
Dec 20, 2017
Mileage
15,000 mi
Electrical
Filed Nov 18, 2017
SOME TIMES THE REAR BACK-UP CAMERA DASH BOARD DISPLAY WILL TURN OFF WHILE MANEUVERING IN REVERSE. SOMETIMES IT WILL TURN OFF TO ANSWER THE PHONE, WHILE THE CAR IS MOVING IN REVERSE. AND OTHER TIMES IT WILL FLICKER THEN RETURN TO THE HOME PAGE. THE DEALER SAYS ITS WORKING NORMALLY AND THEY CAN'T DUPLICATE THE PROBLEM. HOWEVER ITS HAPPENED AT LEAST A HALF DOZEN TIMES SINCE I'VE OWNED THE CAR, IN THE PAST 2 YRS. THE PROBLEM SEEMS TO HAPPEN WHEN THE CAR IS MOVING IN REVERSE USUALLY WHEN BACKING OUT OF A PARKING SPACE WITH PARKED CARS ON EITHER SIDE OF ME. THE CAR HAS A SONY INFORMATION CENTER AND BACK-UP CAMERA AND CROSS TRAFFIC ALERT AND SPEED SENSING RADAR. OTHER THEN THAT THE CAR DRIVES IMPECCABLY.
NHTSA ID
11047190
Incident
Oct 13, 2017
Mileage
5,000 mi
Electrical
Filed Aug 2, 2017
BATTERY OVERHEATS, CAR STALLS AND STOPS MULTIPLE TIMES IN THE MIDDLE OF THE FREEWAY, AND TWICE DRIVING REGULAR SIDE STREET . HYBRID BATTERY WAS CHANGED LAST MONTH UNDER WARRANTY. CAR HAS OVER 16K MILES . TOWED 3X TO DEALERSHIP AT LINCOLN REPAIR SHOP IN HENDERSON NV. PER LINCOLN MECHANIC, THIS IS A FLAW ON THIS CAR AND THAT THE LINCOLN ENGINEERS ARE NOT ABLE TO OFFER A FIX OR A SOLUTION AS THE OVERHEATING IS BEING BLAMED TO LAS VEGAS SUMMER TEMP OVER 110 DEGREES.THE CAR IS STILL UNDER WARRANTY. LINCOLN OFFERED AN EXTENDED 4 YEAR WARRANTY. LINCOLN DOES NOT WANT TO BRING THE CAR BACK TO THE REPAIR SHOP AFTER THE LAST INCIDENT JULY 31, 2017. I WAS ADVISED THAT THERE IS NO FIX AND THERE IS NOTHING THE LINCOLN ENGINEERS CAN OFFER , AN DTHAT THE BATTERY WILL DIE AND STALL FROM HIGH VEGAS HEAT.
NHTSA ID
11012428
Incident
Jul 1, 2017
Mileage
15,800 mi
Powertrain (other)
Filed Sep 1, 2016
VEHICLE WAS PARKED IN A PARKING SPACE AT A MAJOR STORE CHAIN LOCATION ALMOST LEVEL WITH A SLIGHT SLOPE TO THE REAR OF THE CAR. CAR WAS IN PARK UPON STARTING ENGINE, THEN PRESSED THE REVERSE BUTTON, TOOK FOOT OFF THE BRAKE, AND THE CAR DRIVES FORWARD INSTEAD OF REVERSE. THEN IMMEDIATELY STEPPED ON THE BRAKE. REPRESSED AND VERIFIED THAT THE REVERSE BUTTON WAS LIGHTED, THE BACK UP CAMERA WAS APPEARING ON THE SCREEN, AND THE R INDICATOR NEAR THE SPEEDOMETER WAS HIGHLIGHTED. THEN REMOVED FOOT FROM BRAKE PEDAL AND SLOWLY PRESSED ON THE ACCELERATOR AND ONCE AGAIN THE CAR MOVED FORWARD AND MADE A LOUD BANGING SOUND AND THE CAR JERKED LIKE IT HAD STRUCK SOMETHING. IMMEDIATELY STEPPED ON THE BRAKE, PUT CAR INTO PARK AND TURNED IT OFF, GOT OUT TO CHECK FRONT AREA TO SEE IF IT HAD STRUCK AN OBJECT. NO OBJECT HAD BEEN STRUCK, SO IT APPEARS THE LOUD BANGING SOUND AND JERKING MOTION MAY HAVE BEEN CAUSED BY THE TRANSMISSION? GOT BACK INTO THE CAR RESTARTED THE ENGINE, PRESSED THE REVERSE BUTTON, THIS TIME THE CAR MOVED BACKWARDS AS IT SHOULD. DROVE STRAIGHT HOME AND LET CAR SIT UNTIL NEXT DAY WHEN I TOOK CAR TO THE LINCOLN DEALERSHIP SERVICE DEPT WHO KEPT THE CAR FOR 5 DAYS AND SAID THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR. I AM CONCERNED THIS COULD BE A MAJOR SAFETY ISSUE?
NHTSA ID
10903030
Incident
Aug 23, 2016
Mileage
19,500 mi
Driver assistance
Filed Aug 5, 2015
TL* THE CONTACT OWNS A 2015 LINCOLN MKZ HYBRID. THE CONTACT STATED WHILE DRIVING AT 75 MPH, THE FORWARD COLLISION SYSTEM ACTIVATED CAUSING THE VEHICLE TO BRAKE. THE CONTACT HAD TO ACCELERATE IN ORDER TO CONTINUE DRIVING. THE VEHICLE WAS TAKEN TO BE DIAGNOSED AT AN UNKNOWN LOCATION WHERE IT WAS INFORMED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100. UPDATED 09/18/15*LJ
NHTSA ID
10746591
Incident
Sep 9, 2014
Mileage
100 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.