RoadVitals

2011 Lincoln Mkz Airbags Problems

Owner-reported complaints naming the airbag system, filed with NHTSA

Data refreshed

Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
66
Latest Sep 23, 2022
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
46%
of 144 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
7
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
4

What this page shows

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2011 Lincoln Mkz submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 66 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming airbag

The 25 most recent of 66, in the owner's own words

Airbags
Filed Sep 23, 2022

Takata recall. The contact owns a 2011 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact recently received a recall notice stating that parts were available; however, the contact was informed by the dealer that the parts were still not available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID
11486097
Incident
Jan 1, 2022
Airbags
Filed Aug 17, 2022

The contact owns a 2011 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID
11479825
Incident
Mar 25, 2021
Airbags
Filed Jun 29, 2022

Takata recall. The contact owns a 2011 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID
11471627
Incident
Jun 29, 2022
Airbags
Filed Jan 19, 2022

My vehicle has a safety recall for a possible exploding driver airbag, recall number 21V158. This recall was issued 3/25/21, about 10 months ago, and the manufacturer still does not have a fix for it. This is unacceptable given the severity of the recall. The NHTSA website states that if the manufacturer has not remedied a recall in a reasonable amount of time, then a vehicle complaint should be submitted. In my mind, 10 months is an unreasonable amount of time. I hope that the NHTSA can put additional pressure on Ford/Lincoln to remedy this recall ASAP.

NHTSA ID
11448056
Incident
Mar 25, 2021
AirbagsSteering
Filed Feb 10, 2021
Crash reported2 injuries reported

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT STATED WHILE MAKING A TURN FROM A STOP SIGN, THE STEERING WHEEL BECAME HARD TO MANEUVER. AS A RESULT, THE VEHICLE WAS HIT ON THE FRONT PASSENGER SIDE BY ANOTHER VEHICLE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG DEPLOYED INJURING HIS GIRLFRIEND. HIS GIRLFRIEND SUSTAINED CUTS TO THE STOMACH AS THE CONTACT STATED IT SEEMED THAT METAL SHRAPNEL HAD DEPLOYED FROM THE AIR BAG. THE PASSENGER IN THE REAR MIDDLE ALSO SUSTAINED INJURIES TO THE HIP. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE CONTACT STATED PRIOR TO THE COLLISION, HE CONTACTED ST AUTO SALES INC (4545 GLENWOOD RD, DECATUR, GA) TO MAKE THEM AWARE OF THE STEERING WHEEL FAILURE. THE CONTACT STATED THAT THEY ADVISED HIM TO ADD STEERING FLUID TO THE RESERVOIR. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSIS AFTER THE COLLISION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.*DT

NHTSA ID
11395560
Incident
Jan 29, 2021
Mileage
120,000 mi
Airbags
Filed Aug 21, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING OBAUGH FORD INC. (13 LEE JACKSON HWY, STAUNTON, VA) ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT*JB

NHTSA ID
11245424
Incident
Jan 1, 2019
Airbags
Filed Jul 9, 2019

TAKATA RECALL. MY AIRBAG INDICATOR LIGHT REMAINS ON. BASED ON RESEARCH IT INDICATES THAT MY FRONT AIRBAGS MAY NOT ACTIVATE DURING AN ACCIDENT. THIS LIGHT APPEARED A FEW WEEKS AGO. THIS IS CONCERNING AS I OFTEN TRAVEL WITH SMALL CHILDREN AND MAKES ME WONDER ABOUT THE SAFETY OF EVERYONE IN THE CAR. UNABLE TO SALE CAR DUE TO THIS ISSUE. I DO NOT WANT TO PAY FOR A REPAIR IN WHICH THE MAKERS OF TAKATA INFLATORS ARE RESPONSIBLE FOR REPAIRING.

NHTSA ID
11230335
Incident
Jun 1, 2019
Airbags
Filed Mar 18, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LINCOLN OF PARAMUS (LOCATED AT 670 NJ-17, PARAMUS, NJ 07652, (201) 649-1700) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11187450
Incident
Feb 1, 2019
Airbags
Filed Feb 21, 2019

"TAKATA RECALL" - I DO NOT WANT THEM TO EXPODE SO I WOULD LIKE TO GET THEM FIXED IF POSSIBLE.

NHTSA ID
11181672
Incident
Feb 21, 2019
AirbagsBrakesDriver assistance+1 more
Filed Feb 12, 2019
Crash reported

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT THE VEHICLE UNINTENTIONALLY ACCELERATED. ALSO, WHEN THE BRAKE AND THE ACCELERATOR PEDAL WAS DEPRESSED AT THE SAME TIME, THE PEDAL TRAVELED TO THE FLOORBOARD. AS A RESULT, THE VEHICLE CRASHED INTO A BRICK WALL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO JACK DEMMER LINCOLN (21531 MICHIGAN AVE, DEARBORN, MI 48124, (313) 274-8800) WHERE THE CONTACT WAS INFORMED THAT THE ONLY WAY THE VEHICLE COULD BE DIAGNOSED WAS IF THE FAILURE OCCURRED WHILE AT THE DEALER. THE FRONT END OF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,273 AT THE TIME OF THE CRASH. *TT*JB

NHTSA ID
11176467
Incident
Jul 1, 2015
Mileage
28,273 mi
Airbags
Filed Dec 10, 2018

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN JUNE OF 2016. THE DEALER (FORD LINCOLN OF FRANKLIN, 1129 MURFREESBORO RD, FRANKLIN, TN 37604) STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11157277
Incident
Jun 1, 2016
Airbags
Filed Nov 15, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MAXWELL FORD (5000 SOUTH IH 35 FRONTAGE ROAD, AUSTIN, TEXAS 78745, (512) 443-5000) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11151822
Incident
Jan 1, 2018
Airbags
Filed Nov 9, 2018

TAKATA NOTICE AND DASHBOARD WHERE AIRBAGS ARE.FASH IS SPLITTING AND DEALER SAID CAN'T BE FIXED. HAVE TO ORDER AND PAY FOR A NEW DASH. I RECEIVED A CLASS ACTION NOTICE ABOUT AIRBAGS. DEALER CHECKED AND NO RECALLS I CONCERNED

NHTSA ID
11150424
Incident
Oct 29, 2018
Mileage
50,000 mi
Airbags
Filed Nov 9, 2018

"TAKATA RECALL" WE ARE BEING MESSED ABOUT WITH THE LOCAL FORD LINCOLN DEALERSHIP AT PINES FORD, IN HOLLYWOOD, FLORIDA. SEVERAL MONTHS AGO THEY SAID THEY HAD ORDERED THE REPLACEMENT AIRBAGS, THEN THEY SAID THEY HAD A DELIVERY BUT THEY WERE NO GOOD AND HAVE NOW RE-ORDERED. WE ARE STILL WAITING. HOW LONG DOES IT TAKE TO ORDER THESE AIRBAGS? WE ARE ELDERLY SENIORS AND ALTHOUGH WE FEEL WE ARE GOOD DRIVERS THERE ARE SO MANY BAD DRIVERS OUT THERE, WHERE AN ACCIDENT COULD HAPPEN AND THE AIRBAG INFLATES CAUSING POSSIBLE DEATH. CAN YOU DO ANYTHING TO HURRY THIS ALONG?

NHTSA ID
11150418
Incident
Jan 23, 1935
Airbags
Filed Nov 2, 2018

TAKATA RECALL TAKEN THE VEHICLE TO HAVE THE TAKATA INFLATORS TO BE REPAIRED, [ NO PARTS ]

NHTSA ID
11145059
Incident
May 16, 2016
Airbags
Filed Oct 30, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER, INFINITY OF SOUTH ATLANTA (4201 JONESBORO RD, UNION CITY, GA 30291. 678-263-3688) WAS CONTACTED AND CONFIRMED THAT PARTS ARE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11144222
Incident
Oct 30, 2018
Airbags
Filed Oct 29, 2018

TAKATA RECALL ON 2011 LINCOLN MKZ. I NO LONGER HAVE THE VEHICLE, SO I DO NOT HAVE THE VIN.

NHTSA ID
11143879
Incident
Oct 29, 2018
AirbagsOther / unspecified
Filed Oct 29, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT THE DEALER AUTO NATION FORD (817-370-5200, 5300 CAMPUS DR, FORT WORTH, TX 76119) HAD BEEN UNABLE TO DETERMINE WHEN THE REMEDY AND PART MAY BE SUPPLIED TO SCHEDULE THE RECALL REPAIRS FOR AN APPOINTMENT WITHIN A REASONABLE TIME FRAME CONCERNING NHTSA CAMPAIGN NUMBERS: 16V384000 (AIR BAGS) AND 14E028000 (EQUIPMENT). IT WAS UNKNOWN IF THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE YET. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11143864
Incident
Jun 1, 2016
Airbags
Filed Oct 25, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GWINNETT PLACE LINCOLN (3230 SATELLITE BOULEVARD, DULUTH, GA 30096, 678-823-7999) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 13580567 N4L1Z. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11142647
Incident
Jun 1, 2016
Airbags
Filed Oct 7, 2018

TAKATA RECALL- IT HAS BEEN ALMOST 2-1/2 YEARS SINCE I RECEIVED THE RECALL NOTICE..I CONTINUE TO DRIVE MY CAR AS IT IS MY ONLY MEANS OF TRANSPORTATION...WHEN WILL LINCOLN BE FORCED TO MAKE REPAIRS? I AM VERY CONCERNED ABOUT THE SAFETY OF MY VEHICLE...

NHTSA ID
11138866
Incident
Jul 1, 2016
Airbags
Filed Aug 20, 2018

REF. PREVIOUS COMPLAINT NO. 11104176 - RECALLED SINCE JULY 2016. APRIL 1018 SUPPLIED RENTAL CAR - SAID MY AUTO COULD NOT BE DRIVEN UNTIL REPAIRED. I WANT MY CAR REPAIRED. SEEMS OVER 2 YEARS SHOULD BE ENOUGH TIME. I DON'T LIKE THE RENTAL - I WANT MY CAR BACK. OFFERED TO SELL TO THEM - BUT THEY WOULD RATHER WASTE MONEY ON RENTAL RATHER THAN SATISFY A CUSTOMER.

NHTSA ID
11120999
Incident
Jul 7, 2016
Airbags
Filed Jun 27, 2018

TAKATA RECALL - DEAKER HAS HAD MY CAR SINCE 4/05/18. HAVE RENTAL BUT THEY NOW WANT ME TO COME GET THE CAR - WOULD NOT ALLOW ME TO DRIVE HOW 4/05. THIS IS 75 MILES AWAY & HARDSHIP FOR ME SINCE HUSBAND IS DISABLED. DON'T HAVE ANY IDEA WHEN AIR BAG WILL BE REPAIRED. HAVE NOT BEEN ABLE TO USE CAR SINCE JULY 2016 EXCEPT WHEN I ALONE WOULD BE DRIVING. HELP!!!! PREVIOUSLY REPORTED COMPLAINT.

NHTSA ID
11104176
Incident
Jun 1, 2016
Airbags
Filed May 30, 2018

TAKATA RECALL LETTER RECEIVED OVER TWO YEARS AGO. STILL NO FIX AVAILABLE. THE ONLY ADVICE I GET IS DO NOT ALLOW A PASSENGER TO SIT ON FRONT PASSENGER SIDE. IT HAS BEEN WAY TOO LONG. I HATE DRIVING MY CAR WITHOUT USING THE PASSENGER SIDE. I WILL NEVER BUY ANOTHER LINCOLN. I WASN'T ALLOWED TO GO TWO YEARS WITHOUT MAKING A PAYMENT.

NHTSA ID
11098751
Incident
Jun 1, 2016
Airbags
Filed May 16, 2018

"TAKATA RECALL". LINCOLN RECALL #16S26, NHTSA RECALL #16V384. DATE OF RECALL: JUNE 1, 2016. AS OF MAY 16, 2018, WE HAVE HAD NO SUCCESS IN GETTING THIS PROPERTY RESOLVED, AFTER SEVERAL PHONE CALLS.

NHTSA ID
11096367
Incident
Jun 1, 2016
Mileage
70,000 mi
Airbags
Filed May 10, 2018

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE CONTACT CALLED THE DEALER (BELL FORD/LINCOLN IN ADRIAN, MICHIGAN, 517-265-8187) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11092824
Incident
Jun 20, 2016

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data sources

Data on this page last refreshed .