Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2012 Lincoln Mkz submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 68 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 68, in the owner's own words
I was notified April 2021, that my vehicle had an airbag safety recall repair. To date, I have not been notified to bring my vehicle in for the repair to be performed. The parts were to be in the third quarter of 2021, I have been patient. But, this recall addresses the driver side airbag. I am concerned that if it explodes, I could be seriously hurt. Please advise me. What is my next step.
Takata recall. The contact owns a 2012 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.
Due to the open recall without a known solution, I am unable to ensure the safe use of my vehicle for my family and my business, and have lost income due to this problem.
TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35- 40 MPH, LOST CONTROL OF THE VEHICLE AND CRASHED INTO A WOODED ELECTRIC POLE, HOWEVER THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A BROKEN NOSE, CONTUSIONS ON THE KNEES, SPRAINED ANKLE AND WRIST AS WELL AS THE PASSENGER SUSTAINED CONTUSIONS ON THE KNEES AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. NO WARNING LIGHTS ILLUMINATED BEFORE THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO ALEX KARRAS LINCOLN, INC. (6760 14TH ST W, BRADENTON, FL 34207) WHERE THE FAILURE WAS NOT DIAGNOSED AS THE VEHICLE WAS DEEMED A TOTAL LOSS. THE MANUFACTURER WAS CONTACTED HOWEVER NO ASSISTANCE WAS OFFERED. THE CONTACT MENTIONED THAT THE PASSENGER FRONT AIR BAG WAS SERVICED UNDER AN UNKNOWN AIR BAG RECALL IN 2016. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
DO NOT OWN
TL* THE CONTACT OWNED A 2012 LINCOLN MKZ. THE CONTACT STATED THAT WHILE ON THE INTERSTATE DRIVING 50 MPH, THERE WAS A TWO VEHICLE COLLISION AND ALL THE VEHICLE ATTEMPTED TO STOP BUT IT CAUSED MULTIPLE COLLISIONS. THE CONTACT DEPRESSED HER BRAKE PEDAL HOWEVER SHE CRASHED INTO THE REAR OF THE VEHICLE IN FRONT. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BRUISES TO THE STOMACH FROM THE SEAT, HEAD, BOTH SHOULDERS, KNEES, CHEST AND BOTH ARM INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT MENTIONED THE OTHER DRIVER WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE VIN WAS PART OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. BUT DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
I RECEIVED A LETTER IN MARCH OF 2017 STATING THAT THERE WAS AN IMPORTANT SAFETY RECALL REGARDING THE PASSENGER AIRBAG IN MY CAR. THE LETTER STATED THAT A RUPTURED INFLATOR MAY RESULT IN METAL FRAGMENTS STRIKING VEHICLE OCCUPANTS. I STOPPED HAVING PASSENGERS SIT IN THE FRONT SEAT OF MY CAR, INCONVENIENT BUT SAFE. THIS LETTER CAME TWO YEARS AGO!!! I MADE AND DOCUMENTED THREE CALLS REGARDING THIS ISSUE TO NO AVAIL. TODAY I AGAIN CALLED LINCOLN COOPERATE AND WAS TRANSFERRED TO TASKA LINCOLN IN CRANSTON RI. I WAITED ON THE LINE FOR 17 MINUTES BUT HAD TO HANG UP BECAUSE MY LUNCH ENDED. THIS IS SO RIDICULOUS! TWO YEARS!
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTICE FOR MANUFACTURER RECALL NUMBER: 19S01 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME. THE CONTACT STATED THAT NICK MAYER LINCOLN (6180 MAYFIELD RD, MAYFIELD HEIGHTS, OH 44124, (440) 442-8000) MAY BE ABLE TO PROVIDE THE RECALL REPAIR. IN ACCORDANCE TO THE TERMS SPECIFIED IN THE MAY 4, 2016 AMENDMENT TO THE TAKATA CONSENT ORDER IN EA 15001, THE CONTACT WOULD BE ABLE TO RECEIVE THE PART; HOWEVER, THE DEALER DID NOT KNOW WHEN THE PART WOULD BE AVAILABLE. THE VEHICLE WAS ALSO INCLUDED IN NHTSA ACTION NUMBER: EA15001 (AIR BAGS). THE DEALER HAD BEEN CONTACTED FOR WEEKS. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. .*BF CONSUMER STATED DEALER REPLACED THE PARTS FOR THE RECALL.*JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL LETTER IN MAY OF 2018. THE DEALER (SAM GALLOWAY FORD LINCOLN, 1800 BOY SCOUT DR, FORT MYERS, FL 33907) STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER HAD THE AIRBAG REPAIRED. *JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT CALLED BRINSON FORD AT 903-874-8880 (LOCATED AT 1951 MARTIN LUTHER KING JR. BLVD, CORSICANA, TX 75110) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL
MY FRONT PASSENGER AIR BAG LIGHT COMES ON SAYING IT ISN'T FUNCTIONING - HAS HAPPENED SINCE I BOUGHT THE CAR IN 2014, BUT I NEVER NOTICED UNTIL WARRANTY WAS OVER (ONLY HAPPENS IF SOMEONE SITS IN SEAT, WHICH IS NOT OFTEN). I DO NOT SEE ANY RECALL -AND WONDER IF THISIS SOMETHING I HAVE TO HAVE FIXED AT MY OWN COST AS DEALER SAID "TOO BAD". NO PROBLEMS AS OF YET, BUT WORRIED A PASSENGER CAN BE HURT BADLY.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CLONINGER FORD (1001 JAMESTOWN RD, MORGANTON, NC 28655, (877) 244-0497) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL, RECEIVED LETTER FROM LINCOLN IN MAY 2018 STATING MY FRONT PASSENGER AIRBAG INFLATOR WAS UNDER RECALL. LETTER STATED I WOULD BE NOTIFIED FOR REPAIR SECOND OR THIRD QUARTERS OF 2018. NO LETTER FROM LINCOLN YET STATING WHEN I CAN REPAIR BY BAG. IT IS NOW THE FOURTH QUARTER OF 2018 AND NO LETTER FROM THEM FOR MY REPAIR. CLASS ACTION SUIT UNDERWAY. WHEN I CALLED THE DEALERSHIP ASSIGNED TO REPAIR THEY SAID THEY ARE NOT DOING THAT. HELP!
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LYNN LAYTON FORD (3300 US-31, DECATUR, AL 35603, (256) 350-2120) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL AIRBAGS INSTALLED AT FACTORY
TAKATA RECALL. ORIGINAL RECALL NOTIFICATION FROM LINCOLN IS DATED MARCH 2017. SUBSEQUENT RECALL NOTIFICATION IS DATED MAY 2018. RENTAL CAR AGREEMENT FOR SUBSTITUTE VEHICLE WAS SIGNED JUNE 27, 2018. MY MKZ HAS NOT BEEN REPAIRED AS OF NOVEMBER 1, 2018.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER DAIVD MCDAVID PLANO LINCOLN (333 W PLANO PKWY, PLANO, TX 75075, 214-556-2453) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS NOT AVAILABLE.
TAKATA RECALL IN MARCH 2017 I RECEIVED A LETTER FROM LINCOLN MOTOR COMPANY STATING THAT THERE WAS A RECALL FOR MY VEHICLE REGARDING THE AIRBAGS. TO DATE, OCTOBER 31, 2018 THERE IS STILL NO MOVEMENT ON GETTING THIS FIXED. EVERY DAY I DRIVE A CAR THAT IS UNSAFE FOR THE PERSON SITTING IN THE PASSENGER SEAT. YESTERDAY I GOT A NOTICE OF A CLASS ACTION SETTLEMENT THAT I CAN’T EVEN ENTER INTO BECAUSE MY CAR HASN’T BEEN FIXED YET AND THE DEADLINE IS NOVEMBER 26, 2018........WHAT GIVES?
TAKATA RECALL THIS RECALL IS ALMOST 2 YEARS OLD. I AM NOT SURE SURE WHAT 'TIMELY MANNER' IS, BUT I AM GUESSING 2 YEARS IS NOT A TIMELY MANNER. I HAVE CALLED MY LOCAL DEALER WITH NO RESULTS TO GET THIS FIXED. PER SAFERCAR.GOV: "IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA."
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (SCHUMACHER LINCOLN OF DELRAY, 2102 S FEDERAL HWY, DELRAY BEACH, FL 33483, (561)-454-1800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 12/20/18*JB
2012 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO VEHICLE WITHOUT AIRBAGS AND AIRBAG REPLACEMENT. *AS THE CONSUEMR STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
JANUARY 2017 RECALL ON AIRBAGS, STILL LISTING "NO RESOLUTION" IN SEPTEMBER 2018, ALMOST 2 YEARS LATER.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HEMPSTEAD FORD LINCOLN (301 N FRANKLIN ST, HEMPSTEAD, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE DEALER WOULD NOT TAKE THE CONTACT'S PERSONAL INFORMATION TO CALL HIM WHEN THE PARTS ARRIVED BECAUSE THE VEHICLE WAS NOT PURCHASED AT THEIR LOCATION. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
"TAKATA RECALL" MY STEP FATHER IS 82 YEARS OLD AND OFTEN HAS SOMEONE WITH HIM IN THE CAR OR HAS SOMEONE DRIVE HIS CAR. THIS RECALL IS QUITE OLD AND WE ARE NOT BEING GIVEN ANY INFORMATION ON WHEN THIS AIR BAG WILL BE REPLACED. SINCE SOMEONES LIFE IS AT RISK I FAIL TO UNDERSTAND HOW THIS CAN CONTINUE TO BE DELAYED. (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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