2013 Lincoln Mkz Powertrain (other) Problems

Vehicle: Lincoln MKZ 2013 Dealer: Auto Quest Inc. Description of the Safety Issue: I am submitting this report regarding a vehicle safety concern involving a 2013 Lincoln MKZ that I purchased from Auto Quest Inc. in Renton, Washington. Shortly after purchasing the vehicle, within the first few days of ownership, the vehicle began experiencing significant mechanical problems including transmission issues and persistent brake noise that required multiple repair attempts. These problems appeared almost immediately after the purchase, which raises concerns that the vehicle may have had pre-existing mechanical or safety-related defects that were not disclosed at the time of sale. Since purchasing the vehicle I have had to spend thousands of dollars on repairs in order to keep the vehicle operational. Despite these repairs, the brake system has continued to produce abnormal noise and the vehicle has experienced ongoing mechanical issues. These types of issues may represent potential safety risks to drivers and passengers if the braking system or transmission were to fail while the vehicle is in operation. I am reporting this issue so that the National Highway Traffic Safety Administration can evaluate whether this may represent a broader safety defect affecting this vehicle model or vehicles sold under similar circumstances.

NHTSA ID

11723699

Incident

Jan 10, 2024

NOTED A NATURAL GAS SMELL IN MY CAR ONLY WHEN HEAT ON IN CAR AND NOT CONSTENT, JUST IN SPIRTS I WOULD GET A STRONG SMELL. THEN LAST WEEK MY CAR STARTED MAKING A WEIRD WHINNING NOISE THAT HAS GOTTEN LOUDER AND MORE CONSISTENT OVER THE PAST WEEK. I NOTED THE 2013 MKZ HAD RECALLS FOR ISSUES LIKE THIS BEFORE. I JUST PURCHASED THIS CAR USED 3 MONTHS AGO.

NHTSA ID

11397342

Incident

Feb 8, 2021

Mileage

38,000 mi

TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO HAVE TRANSMISSION FLUID ADDED TO THE TRANSMISSION AND HAVE THE VEHICLE EXAMINED. THE CONTACT STATED THAT THE TRANSMISSION WAS CLEARED HOWEVER, THE NEXT DAY WHEN THE VEHICLE WAS TURNED ON AND ATTEMPTED TO SHIFT THE VEHICLE INTO DRIVE, THE VEHICLE FAILED TO SHIFT INTO THE DRIVE. A WARNING LIGHT STATED THAT A SHIFTER SYSTEM FAILURE HAD OCCURRED AND TO CHECK THE OWNERS MANUAL. THE CONTACT CONTACTED WEST HERR FORD LINCOLN SERVICE (10 CAMPBELL BLVD, GETZVILLE, NY 14068, (716) 688-5464) WHO INFORMED THE CONTACT THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 103,270.

NHTSA ID

11352711

Incident

Sep 1, 2020

Mileage

103,270 mi

MKZ 2013 LINCOLN WITH SAME SYMPTOMS AND REQUIRED COMPONENT (BUSHING) CHANGE AS SAFETY RECALL 18S20. PLEASE INCLUDE THE MKZ 2013 LINCOLN SERIES IN THE RECALL 18S20 (VIEW ATTACHED)

NHTSA ID

11351623

Incident

Aug 26, 2020

WHILE STATIONARY AFTER TURNING ON THE VEHICLE THERE IS A HARD SHIFT IN GEARS FROM PARK TO DRIVE. WHILE VEHICLE IS IN MOTION ON THE CITY STREET THERE IS A HARD SHIFT AROUND 35 MPH TO 55 MPH. WHILE DRIVING ON THE CITY STREET AFTER 5 MILES THE VEHICLE START SPUTTERING AND NOT SHIFTING GEARS PROPERLY THEN THERE ISN'T ANY ACCELERATION FROM A TRAFFIC LIGHT STOP AND GO. AND THEN IT PICKS BACK UP AND DRIVE HIGH RPM SOUND. OR HIGH REV SOUNDS. IN ADDITION THE GAS CAP UNIT IS FAULTY I REPLACED IT BEFORE AND NOW IT APPEARS IT HAS TO BE REPLACED AGAIN BECAUSE IT WON'T CLOSE PROPERLY. A P0171 CODE MAF SENSOR CAME UP ALONG WITH TRANSMISSION CODES FOR THE 5TH AND 4TH GEAR RATIO ACCORDING TO THE DIAGNOSTICS REPORTED FROM THE OB READING AND SOME ADDITIONAL CODES THAT I CAN'T EVEN DESCRIBE. FOR THE MOST PART THE VEHICLE STALLS WHILE DRIVING CITY AND HIGHWAY WHICH MAKES IT VERY DANGEROUS TO DRIVE

NHTSA ID

11307404

Incident

Feb 2, 2020

Mileage

186,000 mi

TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. WHEN THE CONTACT PARKED THE VEHICLE, THE GEAR INDICATOR DID NOT DISPLAY THE PARK POSITION WHEN THE VEHICLE WAS SHUT OFF. THE CONTACT MUST RESHIFT TO THE PARK POSITION SEVERAL TIMES BEFORE IT THE GEAR POSITION DISPLAYED CORRECTLY. THE CONTACT CALLED NAPLETON'S RIVER OAKS LINCOLN, LLC (1777 RIVER OAKS DR, CALUMET CITY, IL 60409, (708) 891-5400) AND WAS ADVISED TO CALL THE MANUFACTURER. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 100,000.

NHTSA ID

11152385

Incident

Nov 19, 2017

Mileage

100,000 mi

CAR COMPLETE STALLS AND SAYS "RUN POWER ACTIVE". VERY UNSAFE SITUATION. CAR WAS NOT ABLE TO BE MOVED. WAS NOT ABLE TO BE STARTED AGAIN FOR OVER A MINUTE

NHTSA ID

10874396

Incident

Jun 15, 2016

Mileage

51,898 mi

TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. WHILE DRIVING APPROXIMATELY 30 MPH DURING INCLEMENT WEATHER CONDITIONS, THE WINDSHIELD WIPERS FAILED TO PROPERLY ADJUST TO THE DESIRED SPEED LEVEL. IN ADDITION, THE BRAKE PEAL TRAVELED ABNORMALLY TO THE FLOORBOARD WHEN DEPRESSED AND THE STEERING WHEEL REQUIRED EXCESSIVE FORCE IN ORDER TO MANEUVER THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO SHIFT GEARS PROPERLY AND FAILED TO DRIVE OVER 35 MPH. THE SPEEDOMETER FAILED TO READ PROPERLY THE ACCURATE READING LEVELS. THE VEHICLE WAS TOWED TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V250000 (STEERING) AND 13V594000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ID

10759743

Incident

Aug 10, 2015

TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT STATED THAT THE PART FOR NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS) WAS NOT AVAILABLE TO REPAIR THE VEHICLE. THE RECALL REPORT DATE WAS SEPTEMBER 26, 2014 AND THE RECALL REMEDY WAS STILL NOT AVAILABLE IN FEBRUARY OF 2015. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT DID NOT DISCLOSE IF A FAILURE OCCURRED. UPDATED 4/6/15*CN THE CONSUMER STATED TWO DAYS AFTER HAVING THE VEHICLE SERVICED AT THE DEALER FOR RECALLS, THE STEERING WHEEL WOULD NOT TURN.

NHTSA ID

10689616

Incident

Oct 6, 2014

THE CAR WAS PULLED INTO A PARKING SPACE (SPACE IN FRONT OF A CANAL) AND PUSHED BUTTONED INTO PARK AND THE CAR THEN LURCHED FORWARD, GOING INTO THE CANAL (FRONT HALF ONLY, THE BACK HALF WAS STOPPED BY THE SEA WALL). WE SEE THERE WAS A RECALL FOR THE SAME PROBLEM FOR 2013 LINCOLN MKZ HYBRIDS (OURS IS NOT A HYBRID). *TR

NHTSA ID

10643296

Incident

Aug 8, 2014

Mileage

16,420 mi

WHEN DRIVING THE CAR IT WILL SHIFT FROM DRIVE TO S1, S2, S3, S4, IT WILL DECREASE IN SPEED, LIKE A HESITATION AND SLOWING DOWN. I AM AFRAID IF THIS CONSTANTLY HAPPENS SOME ONE WILL HIT ME IN THE REAR., CAUSING A SERIOUS ACCIDENT. WE HAVE TAKEN THIS CAR IN TWICE FOR REPAIRS, STILL ISN'T FIXED. FIRST, OH ITS NEED TO BE PUT ON THE COMPUTER AND RECALIBRATED. SECOND, AFTER TEST DRIVING THE DEALERSHIP SERVICE DEPARTMENT COULDN'T ASSESS THE CAUSE AND IT DIDN'T OCCUR WHILE THEY DID A TEST DRIVE. THIS IS A SERIOUS DEFECT AND DANGER TO ME, MY FAMILY AND OTHERS ON THE HIGHWAY. IT NEEDS TO BE INVESTIGATED AND REPAIRED.THIS IS STILL OCCURRING WHILE DRIVING DAILY. SERIOUSLY THINKING ABOUT RETURNING THIS VEHICLE. *TR

NHTSA ID

10614566

Incident

May 20, 2013

Mileage

30,000 mi

THE WRENCH ICON APPEARED ON THE STEERING WHEEL DASHBOARD, PROMPTING TO CHECK OWNERS' MANUAL. WHEN YOU LOOK UP THE INCIDENT IT READS POWERTRAIN FAULT OR AN AWD FAULT HAS BEEN DETECTED. CONTACT DEALERSHIP AS SOON AS POSSIBLE. OTHER PAST RECALLS HAVE MENTIONED THIS TO BE A TRANSMISSION RANGE SENSOR ISSUE. AN ISSUE THAT CAN RESULT IN A SHIFT OUT OF PARK--USING THE PUSHBUTTONS ON THE DASHBOARD THAT THE MKZ SUBSTITUTES FOR A TRADITIONAL SHIFT LEVER--WITHOUT THE DRIVER FIRST HAVING TO PRESS THE BRAKE PEDAL. *TR

NHTSA ID

10596460

Incident

Jun 5, 2014

Mileage

7,000 mi

CAME TO A STOP AT STOP SIGN. MADE A LEFT HAND TURN AT APPROX. 7 MPH. WHILE THE CAR WAS MOVING AT WENT FROM DRIVE TO NEUTRAL AND THEN INTO PARK. THIS IS THE 3RD TIME IT HAS HAPPENED. CAR WAS TAKEN BACK TO DEALER ON 4/14 FOR REPAIRS. THIS IS ALSO THE 3RD ELECTRICAL SYSTEM MALFUNCTION. *JS

NHTSA ID

10579667

Incident

Apr 12, 2014

Mileage

4,500 mi

VEHICLE LOCKED OUT OF ABILITY TO SHIFT FROM PARK TO REVERSE. THE CAR NEEDED TO BE RESTARTED SEVERAL TIMES OVER 20 MINUTES IN ORDER TO SHIFT INTO REVERSE. CAUSED OBSTACLE TO TRAFFIC. BLIND CROSS TRAFFIC ALERT AND FORWARD COLLISION WARNING ALARM IS ACTIVATED WITHOUT PROPER STIMULUS, SLOWING THE VEHICLE AUTOMATICALLY WHEN THERE IS NO THREAT OF COLLISION. THIS ALMOST CAUSED THREE SEPARATE ACCIDENTS. LINCOLN SERVICE SUGGESTED DISABLING THIS SAFETY FEATURE. NOTE THAT THE FORWARD COLLISION WARNING DOES NOT MEET NHTSA STANDARD ACCORDING TO JD POWERS. *TR

NHTSA ID

10578677

Incident

Sep 30, 2013

Mileage

3,000 mi

THE CAR SHIFTS FROM DRIVE TO NEUTRAL WHEN DRIVING. THE CAR SHIFTS FROM DRIVE TO LOW WHILE DRIVING. THE CAR SHIFTS FROM REVERSE TO PARK WHILE DRIVING. THIS HAS HAPPENED MULTIPLE TIMES A FEW TIME IT ALMOST RESULTED IN A ACCIDENT. I FINALLY TOOK IT TO A DEALERSHIP FOR REPAIRS AND WILL WAIT AND SEE IF IT CONTINUES TO HAPPEN. THIS IS A SITUATION THAT COULD AND WILL LIKELY RESULT IN A DEATH IF THIS CONTINUES TO HAPPEN. THE DEALERSHIP DID NOT SEEM SURPRISE ABOUT WHAT WAS HAPPENING. THERE IS A RECALL ABOUT THE REPAIR BUT I WAS NEVER NOTIFIED OF THE RECALL. MY CAR DID NOT ACCEPT THE REPAIR AS THERE WERE MORE COMPUTER ISSUES GOING ON THEN A SIMPLY FIX TO THE SHIFT MODULATOR. *TR

NHTSA ID

10572944

Incident

Oct 17, 2013

Mileage

5,550 mi