RoadVitals

2001 Lincoln Navigator Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
81
Latest May 24, 2025
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
18
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
17

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2001 Lincoln Navigator, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Electrical1513.9%
  • Engine87.4%
  • Brakes54.6%
  • Fuel system54.6%
  • Transmission43.7%
  • Interior & seats43.7%
  • Airbags43.7%
  • Visibility32.8%
  • Other / unspecified32.8%
  • Powertrain (other)32.8%
  • Seat belts32.8%
  • Exterior lighting21.9%
  • Body & structure21.9%
  • Steering10.9%
  • Heating & air conditioning10.9%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

23
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2001 LINCOLN NAVIGATOR. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE OVERHEATED AND EXHIBITED NUMEROUS OTHER MECHANICAL ISSUES. THE CONTACT STATED THAT THE TIRES WERE BALD, THE AIR BAG LIGHT ILLUMINATED, AND THE BRAKES FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKES, TIRES, AND PARTS OF THE ENGINE NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.

NHTSA ID 10650746 · filed Oct 28, 2014

WHILE DRIVING ON I-95 NORTHBOUND AROUND WOOLBRIGHT ROAD, I RAN OVER TIRE DEBRIS AND CAUSED PART OF MY TIRE TO COME OFF. THE TIRE DID NOT GO FLAT AMAZINGLY, BUT I WILL DEFINITELY NEED A NEW TIRE. I HAVE A NAVIGATOR, SO LUCKILY IT DIDN'T CAUSE ANY MORE DAMAGE LIKE AN ACCIDENT. *TR

NHTSA ID 10616162 · filed Jul 24, 2014
All 23 reports naming tires & wheels

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

15
reports

From owner reports, verbatim

I had been driving for about 15 minutes and then I noticed a burning plastic smell. It was dark so my headlights were on. I felt heat coming from under the dash by the pedals. I started to watch my dash to see if the truck was over heating or the check engine light would come on but neither of those happened. The next light I stopped at I could see smoke coming from the driver side air vents. I pulled over and opened the hood and nothing. Well after some extensive searching I located the issue. The headlight switch to control my headlights was completely melted. Had I not pulled over and popped the hood, Im sure the truck would have continued to catch fire. I replaced the fuses and switch and have not had any problems there but I do now have problems with my odometer lights. I cannot seem to keep that fuse from popping. Everyone I replace just pops again. So I have an electrical issue somewhere I guess I'll just have to start chasing wires!

NHTSA ID 11662918 · filed May 24, 2025

TL* THE CONTACT OWNS A 2001 LINCOLN NAVIGATOR. THE CONTACT STATED THAT AFTER RAINY WEATHER, THERE WAS A BURNING ODOR AND AN ABNORMAL SOUND COMING FROM THE VEHICLE AS IF IT WAS ATTEMPTING TO START INDEPENDENTLY. IN ADDITION, THE CONTACT STATED THE WINDSHIELD WIPERS FAILED TO OPERATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.

NHTSA ID 10824750 · filed Feb 8, 2016
All 15 reports naming electrical

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

13
reports

From owner reports, verbatim

THE VEHICLE'S CRUISE CONTROL JUST WILL NOT ENGAGE ANY LONGER. HAS WORKED FINE UP UNTIL ABOUT 2 MONTHS AGO.

NHTSA ID 10979353 · filed Apr 19, 2017

IT MAKES A LOUD NOISE AND NO 1 KNOW WHAT IT IS

NHTSA ID 10806582 · filed Nov 24, 2015
All 13 reports naming driver assistance

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

9
reports

From owner reports, verbatim

HELLO, LUCKILY I MADE IT HOME BEFORE THIS HAPPENED AS I WAS TOWING MY TRAILER WITH A COUCH AND CHAIR ON IT. I GOT HOME AND STOPPED IN FRONT OF MY HOUSE, THEN HAD TO MOVE THE TRUCK. WHEN I STEPPED ON THE GAS TO MOVE, THERE WAS A HORRENDOUS BANG, A CLUNKING NOISE AND THE REAR OF THE VEHICLE DROPPED DOWN ALMOST TO THE GROUND. UPON JACKING THE VEHICLE UP AND EXAMINING THE DAMAGE, THE REAR LOWER CONTROL ARMS ROTTED ON BOTH SIDE AND COLLAPSED LIKE PRETZELS, ALLOWING THE REAR DIFFERENTIAL TO TWIST, SNAPPING THE DRIVESHAFT FLANGE WHERE THE UNIVERSAL GOES AND BLOWING OUT BOTH REAR SUSPENSION AIR SPRINGS. AS I SAID, LUCKILY IT WAITED UNTIL I WAS HOME FOR THIS TO HAPPEN. IF IT HAD HAPPEN ON ROUTE 287 ON MY WAY HOME AT 65MPH, I'M SURE THE RESULTS WOULD HAVE BEEN CATASTROPHIC. I CAN'T IMAGINE THAT I WOULD HAVE BEEN ABLE TO CONTROL THE VEHICLE. EXAMINING THE UPPER CONTROL ARMS SHOWED THEY ARE ROTTED TO! I CONTACTED THE FORD DEALER I HAVE USED FOR REPAIRS AND FORD CUSTOMER SERVICE. THE DEALERSHIP SAID THEY HAVE SEEN IT BEFORE, BUT TO THEIR KNOWLEDGE, FORD IS NOT ASSISTING FOR THIS PROBLEM. WHEN I CONTACTED FORD CUSTOMER SERVICE, THEY TOOK MY VIN NUMBER AND SAID THERE WERE NO OPEN RECALLS ON THE VEHICLE SO FORD WOULD NOT ASSIST EITHER. READING ON LINE THIS SEEMS TO BE A COMMON PROBLEM AND I THINK FORD SHOULD BEE HELD RESPONSIBLE FOR IT. I AM 49 YEARS OLD AND HAVE OWNED ALOT OF CARS, I'VE NEVER SEEN ANYTHING LIKE THIS! I WORK FOR AN AUDI DEALERSHIP, NEEDLESS TO SAY I DON'T THINK I WOULD BUY ANOTHER FORD. *TR

NHTSA ID 10484100 · filed Nov 13, 2012

TL* THE CONTACT OWNS A 2001 LINCOLN NAVIGATOR. THE CONTACT WAS DRIVING 5 MPH WHEN THE REAR TRAILING ARM AND DRIVESHAFT FRACTURED AS A RESULT OF CORROSION. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 140,000.

NHTSA ID 10440066 · filed Dec 15, 2011
All 9 reports naming suspension

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

8
reports

From owner reports, verbatim

IT MAKES A LOUD NOISE AND NO 1 KNOW WHAT IT IS

NHTSA ID 10806582 · filed Nov 24, 2015

TL* THE CONTACT OWNS A 2001 LINCOLN NAVIGATOR. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE OVERHEATED AND EXHIBITED NUMEROUS OTHER MECHANICAL ISSUES. THE CONTACT STATED THAT THE TIRES WERE BALD, THE AIR BAG LIGHT ILLUMINATED, AND THE BRAKES FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKES, TIRES, AND PARTS OF THE ENGINE NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.

NHTSA ID 10650746 · filed Oct 28, 2014
All 8 reports naming engine

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

5
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2001 LINCOLN NAVIGATOR. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE OVERHEATED AND EXHIBITED NUMEROUS OTHER MECHANICAL ISSUES. THE CONTACT STATED THAT THE TIRES WERE BALD, THE AIR BAG LIGHT ILLUMINATED, AND THE BRAKES FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKES, TIRES, AND PARTS OF THE ENGINE NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.

NHTSA ID 10650746 · filed Oct 28, 2014

PROBLEMS WITH FUEL PUMP, WINDSHIELD WIPERS, DRIVER'S SEAT, BRAKES, AIR CONDITIONER, GEAR SHIFT, AIR BAG, CD PLAYER, WINDOW MOTORS, DRIVER'S HANDLE DOOR, SUNROOF. *MR PH. ALSO THE FUEL PUMP, TRAILER HITCH, THE LIGHTER EJECTED TO THE FLOOR ,THE IGNITION WAS LOOSE AND THERE WAS AN ELECTRICAL SHORT IN THE WINDOWS.. *JB

NHTSA ID 10026416 · filed Jun 26, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

5
reports

From owner reports, verbatim

SECOND TIME THE SPARK PLUG BLEW OUT OF THE TRITON 54 HEAD.. TRAINED TEC PERFORMED IT THE FIRST TIME SERT INSTALL AND WORKED FINE. HE DIDN'T TOUCH THE FACTORY PLUGS ON THE OTHER CYLINDERS. BUT THOSE BLEW OUT THIS IS A FORD DESIGN ERROR AND FLAW BUT THEY REFUSE TO ACKNOWLEDGE IT. INSTEAD THEY RATHER BLAME THE TECHS AND THE CUSTOMER. *TR

NHTSA ID 10610069 · filed Jul 12, 2014

I OWN A 2001 LINCOLN NAVIGATOR WITH A 5.4L ENGINE. I WAS ON MY WAY TO WORK AND WAS GOING APPROX. 15 MPH WHEN I HEARD A BANG COMING FROM THE FRONT OF THE CAR. AT FIRST I THOUGHT I HAD HIT SOMETHING OR SOMETHING WAS FALLING OFF THE CAR. I PULLED OVER TO THE SIDE OF THE ROAD AND AT THIS TIME THE ENGINE STARTED TO RUN ROUGH. I SHUT IT OFF AND CHECKED UNDER THE HOOD BUT COULD NOT SEE ANYTHING WRONG. I THOUGHT, AFTER RESTARTING THE ENGINE THAT IT MIGHT BE A BAD SPARK PLUG. AS I STARTED OFF THE CAR WAS STILL RUNNING BAD SO I DECIDED TO RETURN HOME.THE NEXT DAY, 10/09/2010, I DECIDED TO CHECK FURTHER AND REMOVED THE THREE OF THE SPARK PLUGS ON THE DRIVERS SIDE, BUT THE LAST ONE WHICH IS AT THE FRONT OF THE ENGINE I NOTICED THE COIL WAS ALL TORN APART AND THE END OF THE COILED WIRE WAS STICKING OUT FROM THE PLUG HOLE. I PULLED SAID WIRE OUT AND SAW THE SPARK PLUG AT THE BOTTOM OF THE HOLE. IT APPEARED TO HAVE BEEN BLOWN OUT OF ITS THREADS. ALSO TO BE NOTED IS THE SMELL OF GAS WAS VERY APPARENT AND BECAUSE THE SPARK PLUG WAS DAMAGED, THE GROUND WAS FORCED AGAINST THE ELECTRODE AND WAS UNABLE TO SPARK. IF IT DID, I'M SURE THE ENGINE WOULD HAVE CAUGHT ON FIRE. I ALSO FOUND TWO PIECES OF SOME UNKNOWN MATERIAL THAT FELL INTO THE CYLINDER. THE PART APPEARS TO BE A CARBON MATERIAL AND MIGHT BE PART OF THE COP, COIL OVER PLUG. AFTER DOING SOME RESEARCH ON THE WEB, THIS APPEARS TO BE A COMMON PROBLEM WITH THIS TYPE OF FORD ENGINES. I CALLED THE LINCOLN DEALER I BOUGHT THE VEHICLE FROM AND THEY SAID THEY HAVE NEVER HEARD OF THIS PROBLEM. BUT THEY WOULD GET BACK TO ME IF THEY CAN HELP. FURTHER INQUIRY FOUND THAT FORD RECOMMENDS REPLACING THE CYLINDER HEAD WHEN THIS PROBLEM OCCURS. THIS WOULD COST APPROX. $3500.00. AS I HAVE BEEN UNEMPLOYED FOR FIFTEEN MONTHS, AND FINALLY FOUND A PART TIME JOB,(14 HOURS A WEEK) THIS WOULD BE AN EXPENSE I CAN NOT AFFORD. THE WEB SITES DID STATE THAT FORD IS AWARE OF THIS PROBLEM BUT WILL NOT ADMIT TO THEIR POORLY DESIGNED HEAD. *TR

NHTSA ID 10359981 · filed Oct 11, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

4
reports

From owner reports, verbatim

DT*: THE CONTACT STATED THE VEHICLE WOULD NOT PROPERLY ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP THAT DETERMINED THE TRANSMISSION WAS BURNING FLUID AND THE TRANSMISSION NEEDED TO BE REBUILT.

NHTSA ID 10169629 · filed Sep 29, 2006

WHILE DRIVING, THE CONSUMER NOTICED A BAD JERK IN THE TRANSMISSION, WHENEVER THE GEAR WAS SWITCH FROM DRIVE TO REVERSE OR VISE VERSA. *AK THE VEHICLE WAS TAKEN TO DEALER WHERE THE CONSUMER REQUESTED THE TRANSMISSION BE LOOKED AT, HOWEVER THE VEHICLE WAS NOT TAKEN FOR A TEST DRIVE AND ONLY THE OUTSIDE OF THE VEHICLE WAS LOOKED AT. THE VEHICLE WAS RETURNED TO THE CONSUMER. WHILE DRIVING, THE VEHICLE LOCKED UP AND CAME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO A TRANSMISSION SHOP AND IT WAS EXPLAINED THAT THE WAY THE CLUTCH WAS DESIGNED IT DID NOT ALLOW THE PROPER AMOUNT OF LUBRICANT TO REACH THE CLUTCH WHICH THEN CAUSED THE CLUTCH TO SEIZE UP. THE DEALER REPLACED THE TORQUE CONVERTER. *JB

NHTSA ID 10038034 · filed Oct 1, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

4
reports

From owner reports, verbatim

DT: THE CONTACT STATED WHILE TRAVELING 65 MPH THE HOOD LATCH BROKE CAUSING THE HOOD TO FLY OPEN. THEY MANAGED TO PULL OFF TO THE SIDE OF THE ROAD. THEY WIRED THE HOOD LATCH TOGETHER WITH WIRE COAT HANGERS AND THEN DROVE THE VEHICLE HOME. THEY TOOK THE VEHICLE TO THE DEALERSHIP TO HAVE THE REPAIRS MADE.*AK UPDATED 2/7/2006 - *NM

NHTSA ID 10146375 · filed Dec 29, 2005

DT: THE REAR SEAT HAS NO LOCKING MECHANISM, WHEN THE SEAT IS PUSHED UP THERE IS NO LOCK TO KEEP IT LOCKED. THERE IS AN ARM THAT PULLS OUT AND ATTACHED TO THE BACK. ON THE BACK OF THE SEAT ON THE DIAGRAM IT SHOWS THERE IS A LOCK, BUT ON THE CONSUMER'S VEHICLE THERE IS NO LOCK. NOTICED THIS ON AUGUST 26, 2005; WHEN THE SEAT CAME DOWN TO REST IN ITS POSITION, IT MAKES A LOUD NOISE. IT IS SO LOUD THAT ONE WOULD THINK THE CONSUMER WAS INVOLVED IN A CAR ACCIDENT. CONTACTED THE DEALER, THEY DIDN'T KNOW WHAT DIRECTION TO GO WITH THIS. *AK

NHTSA ID 10136716 · filed Sep 16, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

4
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2001 LINCOLN NAVIGATOR. WHILE THE CONTACT WAS SEATED AND THE ENGINE HAD NOT BEEN STARTED, THE DRIVER SEAT AIR BAG DEPLOYED. THE CONTACT HEARD AN EXPLOSIVE NOISE AND JUMPED OUT OF THE VEHICLE. THE CONTACT STATED THAT THE AIR BAG EXPLODED AND SMOKE AND OBJECTS WERE EJECTED. THE CONTACT WAS TAKEN TO THE HOSPITAL AND DIAGNOSED WITH FIRST DEGREE BURNS ON HIS BACK SIDE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 163,000.

NHTSA ID 10747790 · filed Aug 11, 2015

THE VEHICLE WAS AT A COMPLETE STOP AND WAS HIT HEAD ON BY ANOTHER VEHICLE, HOWEVER NONE OF THE AIR BAGS DEPLOYED UPON IMPACT. WHICH RESULTED IN THE DRIVER BEING SERIOUSLY INJURED. *JB

NHTSA ID 10011918 · filed Mar 17, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

3
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2001 LINCOLN NAVIGATOR. THE CONTACT STATED THAT AFTER RAINY WEATHER, THERE WAS A BURNING ODOR AND AN ABNORMAL SOUND COMING FROM THE VEHICLE AS IF IT WAS ATTEMPTING TO START INDEPENDENTLY. IN ADDITION, THE CONTACT STATED THE WINDSHIELD WIPERS FAILED TO OPERATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.

NHTSA ID 10824750 · filed Feb 8, 2016

TL*THE CONTACT OWNS A 2001 LINCOLN NAVIGATOR. THE CONTACT ACTIVATED THE WINDSHIELD WIPERS AND NOTICED THAT THEY BEGAN TO PERFORM AT A VERY HIGH SPEED. AS A RESULT, THE DRIVER'S SIDE WIPER DETACHED FROM THE VEHICLE. HE ALSO NOTICED THAT THE WIPERS COULD NOT BE TURNED OFF UNLESS THE VEHICLE WAS TURNED OFF. IN ADDITION, THE WIPERS WOULD NOT OPERATE AT LOW SPEEDS. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 126,374.

NHTSA ID 10276083 · filed Jul 8, 2009

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

3
reports

From owner reports, verbatim

WHILE DRIVING ON I-95 NORTHBOUND AROUND WOOLBRIGHT ROAD, I RAN OVER TIRE DEBRIS AND CAUSED PART OF MY TIRE TO COME OFF. THE TIRE DID NOT GO FLAT AMAZINGLY, BUT I WILL DEFINITELY NEED A NEW TIRE. I HAVE A NAVIGATOR, SO LUCKILY IT DIDN'T CAUSE ANY MORE DAMAGE LIKE AN ACCIDENT. *TR

NHTSA ID 10616162 · filed Jul 24, 2014

PROBLEMS WITH FUEL PUMP, WINDSHIELD WIPERS, DRIVER'S SEAT, BRAKES, AIR CONDITIONER, GEAR SHIFT, AIR BAG, CD PLAYER, WINDOW MOTORS, DRIVER'S HANDLE DOOR, SUNROOF. *MR PH. ALSO THE FUEL PUMP, TRAILER HITCH, THE LIGHTER EJECTED TO THE FLOOR ,THE IGNITION WAS LOOSE AND THERE WAS AN ELECTRICAL SHORT IN THE WINDOWS.. *JB

NHTSA ID 10026416 · filed Jun 26, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

3
reports

From owner reports, verbatim

HELLO, LUCKILY I MADE IT HOME BEFORE THIS HAPPENED AS I WAS TOWING MY TRAILER WITH A COUCH AND CHAIR ON IT. I GOT HOME AND STOPPED IN FRONT OF MY HOUSE, THEN HAD TO MOVE THE TRUCK. WHEN I STEPPED ON THE GAS TO MOVE, THERE WAS A HORRENDOUS BANG, A CLUNKING NOISE AND THE REAR OF THE VEHICLE DROPPED DOWN ALMOST TO THE GROUND. UPON JACKING THE VEHICLE UP AND EXAMINING THE DAMAGE, THE REAR LOWER CONTROL ARMS ROTTED ON BOTH SIDE AND COLLAPSED LIKE PRETZELS, ALLOWING THE REAR DIFFERENTIAL TO TWIST, SNAPPING THE DRIVESHAFT FLANGE WHERE THE UNIVERSAL GOES AND BLOWING OUT BOTH REAR SUSPENSION AIR SPRINGS. AS I SAID, LUCKILY IT WAITED UNTIL I WAS HOME FOR THIS TO HAPPEN. IF IT HAD HAPPEN ON ROUTE 287 ON MY WAY HOME AT 65MPH, I'M SURE THE RESULTS WOULD HAVE BEEN CATASTROPHIC. I CAN'T IMAGINE THAT I WOULD HAVE BEEN ABLE TO CONTROL THE VEHICLE. EXAMINING THE UPPER CONTROL ARMS SHOWED THEY ARE ROTTED TO! I CONTACTED THE FORD DEALER I HAVE USED FOR REPAIRS AND FORD CUSTOMER SERVICE. THE DEALERSHIP SAID THEY HAVE SEEN IT BEFORE, BUT TO THEIR KNOWLEDGE, FORD IS NOT ASSISTING FOR THIS PROBLEM. WHEN I CONTACTED FORD CUSTOMER SERVICE, THEY TOOK MY VIN NUMBER AND SAID THERE WERE NO OPEN RECALLS ON THE VEHICLE SO FORD WOULD NOT ASSIST EITHER. READING ON LINE THIS SEEMS TO BE A COMMON PROBLEM AND I THINK FORD SHOULD BEE HELD RESPONSIBLE FOR IT. I AM 49 YEARS OLD AND HAVE OWNED ALOT OF CARS, I'VE NEVER SEEN ANYTHING LIKE THIS! I WORK FOR AN AUDI DEALERSHIP, NEEDLESS TO SAY I DON'T THINK I WOULD BUY ANOTHER FORD. *TR

NHTSA ID 10484100 · filed Nov 13, 2012

I WAS ON THE EXPRESSWAY, THE GAS PEDAL CONTINUED TO ACCELERATE AFTER REMOVING MY FOOT. I THOUGHT I MAY HAVE SET OFF THE CRUISE CONTROL ON THE STEERING WHEEL, SO I PUSHED THE OFF BUTTON. THE CAR CONTINUED TO ACCELERATE, SO I HIT THE BRAKES, HOPING THAT WOULD TURN OFF THE CRUISE. THE BRAKES ON THE CAR WERE STIFF AND THE PEDAL WOULD NOT GO DOWN. THE BRAKES WERE NOT WORKING AT ALL. I DOWN SHIFTED TO SLOW THE CAR DOWN , THE CAR JUMPED A LITTLE AND SLOWED DOWN A LITTLE. I DOWN SHIFTED AGAIN AND THE CAR SLOWED DOWN EVEN MORE. I CONTINUED TO MOVE FORWARD AT APPROX. 40 MILES PER HOUR AND WAS UNABLE TO STOP. I FINALLY SHIFTED INTO REVERSE, THE CAR JUMPED A FEW TIMES, THE WHEELS SPUN BACKWARDS THUS MAKING THE CAR GO BACKWARDS. I THEN TURNED THE WHEEL TO THE LEFT WHICH DIRECTED THE CAR INTO THE MEDIAN OF THE EXPRESSWAY. AS I CRASHED INTO THE MEDIAN BACKWARDS THE CAR STOPPED, BUT THE WHEELS CONTINUED TO SPIN, AND SMOKE WAS COMING FROM THE TIRES. I THEN TURNED OFF THE IGNITION. *NLM

NHTSA ID 10018700 · filed May 14, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

3
reports

From owner reports, verbatim

2001 LINCOLN NAVIGATOR: PASSENGER ATTEMPTED TO BUCKLE UP IN THE SEAT DIRECTLY BEHIND THE DRIVER'S SEAT AND FOUND THAT THE SEAT BELT (SEAT BELT IN THIS POSITION IS RARELY USED) WAS UNUSABLE--UNLATCH BUTTON WAS STUCK IN THE DEPRESSED POSITION. NO CRASH OR INJURY WAS INVOLVED. A BUTTER KNIFE WAS USED TO RAISE THE LATCH TO SECURE THE SEAT BELT. ONCE THE RELEASE BUTTON IS DEPRESSED TO RELEASE THE BELT, IT REMAINS IN THE DEPRESSED POSITION. *JB

NHTSA ID 10156599 · filed May 2, 2006

THE DEALER REFUSED TO REPAIR RECALL 01S21 FOR REPLACEMENT OF SEAT BELT BUCKLE. *AK

NHTSA ID 10050247 · filed Dec 8, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

2
reports

From owner reports, verbatim

CONSUMER STATES AFTER PUTTING DRIVER SIDE WINDOW DOWN THE RADIO WILL CUT OFF. HAD VEHICLE SERVICED.THIS IS A RESULT OF AN ELECTRICAL SHORTAGE. DEALERSHIP CANNOT FIX PROBLEM,CONSUMER AFRAID THIS SHORTAGE WILL CAUSE A FIRE. *TR

NHTSA ID 10500710 · filed Feb 27, 2013

WHEN TURNING ON SIGNAL LIGHT SWITCH WHILE HEADLIGHTS ARE ON IT TURNS HEADLIGHTS OFF. DEALER CONTACTED.*AK

NHTSA ID 8007328 · filed Apr 10, 2002

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

2
reports

From owner reports, verbatim

PROBLEMS WITH FUEL PUMP, WINDSHIELD WIPERS, DRIVER'S SEAT, BRAKES, AIR CONDITIONER, GEAR SHIFT, AIR BAG, CD PLAYER, WINDOW MOTORS, DRIVER'S HANDLE DOOR, SUNROOF. *MR PH. ALSO THE FUEL PUMP, TRAILER HITCH, THE LIGHTER EJECTED TO THE FLOOR ,THE IGNITION WAS LOOSE AND THERE WAS AN ELECTRICAL SHORT IN THE WINDOWS.. *JB

NHTSA ID 10026416 · filed Jun 26, 2003

LEFT FRONT PASSENGER'S DOOR DOES NOT SHUT COMPLETELY. UPPER PART OF DOOR DOES NOT CLOSE.*AK

NHTSA ID 884227 · filed Mar 26, 2001

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

1
report

From owner reports, verbatim

DT: 2001 LINCOLN NAVIGATOR. THE CONTACT STATED THE PASSENGER SIDE OUTER TIE ROD BROKE WHILE DRIVING ON THE ROAD. THE VEHICLE WAS SLOWING FROM 60-45 MPH WHEN THIS OCCURRED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER. ALSO, THIS BROKE THE INNER BELTS OF THE PASSENGER SIDE FRONT TIRE. THE VEHICLE WAS TOWED TO THE DEALERSHIP AT THAT TIME. THE DEALERSHIP DID NOT HAVE A REASON WHY THIS OCCURRED. THE CONTACT SPOKE WITH LINCOLN ABOUT THE INCIDENT. THE DEALERSHIP REPLACED THE OUTER TIE ROD END, AND REALIGNED THE VEHICLE AT THE CONSUMER'S EXPENSE. THE CONTACT HAD TO REPLACE THE PASSENGER TIRE, AND CHOSE TO REPLACE THE OTHER TIRES AS WELL. *AK UPDATES 1/11/2006 - *NM

NHTSA ID 10140194 · filed Oct 19, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

1
report

From owner reports, verbatim

PROBLEMS WITH FUEL PUMP, WINDSHIELD WIPERS, DRIVER'S SEAT, BRAKES, AIR CONDITIONER, GEAR SHIFT, AIR BAG, CD PLAYER, WINDOW MOTORS, DRIVER'S HANDLE DOOR, SUNROOF. *MR PH. ALSO THE FUEL PUMP, TRAILER HITCH, THE LIGHTER EJECTED TO THE FLOOR ,THE IGNITION WAS LOOSE AND THERE WAS AN ELECTRICAL SHORT IN THE WINDOWS.. *JB

NHTSA ID 10026416 · filed Jun 26, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .