2003 Lincoln Navigator Problems

TL* THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. ALSO, A "CHECK THE SUSPENSION" MESSAGE ILLUMINATED INDICATING THAT THE REAR SHOCKS FAILED TO WORK. THE VEHICLE WAS TAKEN TO A DEALER, WHO INDICATED THAT THE PASSENGER SIDE RUNNING BOARD SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO AN AUTHORIZED DEALER SEVERAL TIMES; HOWEVER, THE TECHNICIAN WAS NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

THIS IS THE FIFTH (5TH) TIME IN 6 YEARS I HAVE BROUGHT MY CAR IN FOR REPAIR OF THE AIR SUSPENSION (COMPRESSOR, RIDE HEIGHT) , ALL BUT ONE OF THOSE TIMES WAS TO THE FORD LINCOLN DEALERSHIP. IT IS CLEAR THAT FORD IS AWARE OF THE PROBLEM AS THERE ARE 10 SERVICE BULLETINS ON THE 2003 AIR SUSPENSION ALONE, AS WELL AS HUNDREDS OF COMPLAINTS ON THE INTERNET (SEE COMPLAINTS ON EDMUNDS, EVEN FORDS WEBSITE AND SEVERAL CAR FORUMS. THESE ARE OF THE LINCOLN NAVIGATOR ONLY, NOT ITS EQUIVALENT FORD EXPEDITION, WHICH ALSO HAS HOSTS OF COMPLAINTS.) MANY OF THE COMPLAINTS STATE, MUCH LIKE MY EXPERIENCE, THAT THE DEALER CANNOT EVEN FIGURE OUT THE PROBLEM. IT IS IMPOSSIBLE TO DESCRIBE TO YOU THE DANGER INVOLVED WHEN THE SUSPENSION FAILS, ESPECIALLY AT HIGHWAY SPEEDS. THE CAR BOUNCES VIOLENTLY AND BECOMES TOTALLY UNCONTROLLABLE. *TR

Odometer Fraud. The contact purchased a 2003 Lincoln Navigator. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 160,000. The contact reset the mileage, and the display showed 247,000. The contact had not contacted any other agencies. The VIN was not available.

TAKATA RECALL !!! I HAVE A 2003 LINCOLN NAVIGATOR THAT HAS THE SAME ISSUE WITH THE REVERSE LIGHTS SAME RECALL ISSUE AS THE 2012 NAVIGATOR ALSO THE CAR WHEN IT'S IN PARK WON'T ENGAGE WHEN THE BREAK PEDAL IS APPLIED TO UNLOCK THE GEARING TO REVERSE NUTURAL DRIVE 1ST AND 2ED GEAR IT WON'T HUGE SAFETY WITH THE REVERSE LIGHTS I ALMOST HAD AN ACCIDENT BECAUSE OTHER DRIVERS ARE NOT AWARE I'M REVERSING ISSUE STARTED TWO MONTHS AGO AND I STOPPED DRIVING IT BECAUSE I ALMOST GET INTO ACCIDENTS WITH OUT THE REVERSE LIGHTS WONDER IF THIS IS A COMMON SAFETY CONSENT FOR A RECALL.

TL* THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. THE CONTACT NOTICED THAT THE HATCH BACK DOOR WAS RUSTED . THE DEALER WAS AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE MANUFACTURER WAS ALSO AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 83,000.

WE BOUGHT A 2003 LINCOLN NAVIGATOR FROM A LOCAL DEALER AND ABOUT A MONTH TO LATE NOTICED WATER LEAKING FROM THE SUNROOF AND FRONT HANDLE OF THE PASSENGER SIDE OF THE VEHICLE. THOUGHT IT WAS COMING FROM THE FRONT WINDSHIELD, BECAUSE THE GASKET WAS KIND OF WARPED .FIRST WE SEALED IT UP WITH SILICONE, SO WE THOUGHT THE PROBLEM WAS SOLVED UNTIL WE NOTICED MORE WATER LEAKING.BY THIS TIME IT WAS TO LATE. ON THE WAY HOME FROM THE STORE NOTICED A BUZZING SOUND .GUESS WHAT THE ELECTRICAL BOARD IS FRIED . I ALWAYS WONDERED IF WE'RE THE ONLY ONE BUT IM QUITE SURE WE'RE NOT . THIS IS A POORLY DESIGNED PIECE OF CAR. THERE HAS TO BE SOME WAY IN DETERMINING HOW TO FIX THIS WATER LEAK. BUT NOBODY KNOWS ANYTHING. WHY ISN'T THEIR A RECALL FOR THIS PROBLEM. *TR

The contact owns a 2003 Lincoln Navigator. The contact stated while driving 35 MPH, there was an abnormal sound coming from the engine compartment, prompting the contact to pull over to the shoulder of the roadway. The vehicle was towed to the residence. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the rocker arms, and that the engine lacked adequate compression in cylinders #2 and #3, resulting in engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 75,000.

COMING HOME FROM A TRIP ENGINE STARTED TO MISFIRE. COME TO FIND OUT THE # 3 SPARK PLUS EXPLODED DESTROYING THE COIL AND AND THREADS HOLDING THE SPARK PLUG IN. CAUSING THE NEED TO RE TAP THE THREADS.

TL* THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. ALSO, A "CHECK THE SUSPENSION" MESSAGE ILLUMINATED INDICATING THAT THE REAR SHOCKS FAILED TO WORK. THE VEHICLE WAS TAKEN TO A DEALER, WHO INDICATED THAT THE PASSENGER SIDE RUNNING BOARD SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO AN AUTHORIZED DEALER SEVERAL TIMES; HOWEVER, THE TECHNICIAN WAS NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

THE RIGHT SIDE FRONT AIRBAG RIDE SUSPENSION BAG EXPLODED WHILE DRIVING. *TR

VEHICLE WAS PURCHASED AT MARSHALL BROS IN NEW ORLEANS, VEHICLE WAS SOLD AS A CERTIFIED VEHICLE. VEHICLE HAD TO HAVE A NEW TRANSMISSION INSTALLED 2 MONTHS AFTER VEHICLE PURCHASED. VEHICLE WAS SOLD WITH THE PROBLEM KNOWN TO DEALERSHIP. WORKER AT LOCATION STATED THEY KNEW IT AND WHEN WE PURCHASED VEHICLE, THEY INSISTED ON US BUYING AN EXTENDED WARRANTY SINCE IT WAS USED. INSISTED TO THE POINT OF GIVING POLICY AT COST, THIS WAS DUE TO KNOWN PROBLEM, TRANSMISSION CASE AND UNIT WAS SO BADLY DAMAGED THAT IT COULD NOT HAVE BEEN MISSED. PREVIOUS OWNER CONTACTED AND STATED THEY TOLD DEALERSHIP OF PROBLEM. ALSO SINCE VEHICLE WAS OWNED ELECTRICAL SYSTEM HAS GONE HAYWIRE, BATTERY NOT CHARGING PERIODICALLY, ALARM AND LIGHTS OPERATING ON THEIR OWN,LIGHTS STAYING ON, COMING ON AT NIGHT, RADIO STAYING ON DEALERSHIP STATED THEY COULD NOT FIND ANYTHING WRONG WHEN BROUGHT IN FOR ISSUES, THEY KEPT VEHICLE FOR THREE DAYS. HAPPENED SEVERAL MORE TIMES, SAME STATEMENT BY DEALER. I RESEARCHED PROBLEM ON INTERNET AND DISCOVERED TSB'S ON SAME PROBLEMS, BUT NO RECALL. BUT TSBS HAVE EXISTED SINCE 2004, DEALER KNEW WINDSHIELD LEAKS INTO COMPUTER AND MOONROOF CAN LEAK CAUSING SAME PROBLEM, DEALERSHIP DIDN'T FIX ANYTHING, THEN WHEN OUT OF WARRANTY DEALERSHIP STATES KNOWN ISSUE AND FUSE PANEL NEEDS REPLACING AT COST OF $4,000 . THIS SHOULD BE A RECALL AFTER MY RESEARCH AND SINCE THE DEALERSHIPS ARE DOING EVERYTHING THEY CAN INCLUDING LYING AND SELLING VEHICLES WITH KNOWN PROBLEMS. BBB WAS CONTACTED AND IN PROCESS OF HAVING PRESS INVOLVED. PLEASE LOOK AT ALL COMPLAINTS ON ISSUE AND MAKE A RECALL NECESSARY. THIS IS A DANGEROUS PROBLEM, VEHICLES WRECKING, PUTTING DRIVERS IN DANGEROUS SITUATIONS. *TR

MY NAME IS KIM DAVIS, I PURCHASED A NAVIGATOR FROM ARKANSAS AND I HAVE BEEN TRYING TO GET MY TRUCK SERVICED BUT I HAVE BEEN GETTING THE RUN AROUND ABOUT IT. I DO NOT UNDERSTAND WHY. THE COMPANY IS AWARE OF MY WARRANTY BUT HERE IN TENN. THEY COULD CARE LESS ABOUT YOUR WARRANTY. COULD SOMEONE PLEASE CONTACT ME A.S.A.P. THE PERSON THAT I HAVE BEEN DEALING WITH IS MIKE ROSS AND HE DOES NOT FEEL MY WARRANTY FROM THIS COMPANY MEANS NOTHING TO HIM. *JB

THIS IS THE FIFTH (5TH) TIME IN 6 YEARS I HAVE BROUGHT MY CAR IN FOR REPAIR OF THE AIR SUSPENSION (COMPRESSOR, RIDE HEIGHT) , ALL BUT ONE OF THOSE TIMES WAS TO THE FORD LINCOLN DEALERSHIP. IT IS CLEAR THAT FORD IS AWARE OF THE PROBLEM AS THERE ARE 10 SERVICE BULLETINS ON THE 2003 AIR SUSPENSION ALONE, AS WELL AS HUNDREDS OF COMPLAINTS ON THE INTERNET (SEE COMPLAINTS ON EDMUNDS, EVEN FORDS WEBSITE AND SEVERAL CAR FORUMS. THESE ARE OF THE LINCOLN NAVIGATOR ONLY, NOT ITS EQUIVALENT FORD EXPEDITION, WHICH ALSO HAS HOSTS OF COMPLAINTS.) MANY OF THE COMPLAINTS STATE, MUCH LIKE MY EXPERIENCE, THAT THE DEALER CANNOT EVEN FIGURE OUT THE PROBLEM. IT IS IMPOSSIBLE TO DESCRIBE TO YOU THE DANGER INVOLVED WHEN THE SUSPENSION FAILS, ESPECIALLY AT HIGHWAY SPEEDS. THE CAR BOUNCES VIOLENTLY AND BECOMES TOTALLY UNCONTROLLABLE. *TR

LOSS OF BRAKE FLUID, LEAKED THROUGH TO CRUISE DEACTIVATION SWITCH INTO CRUISE SYSTEMS AND ELECTRICAL COMPONENTS CAUSING CORROSION WHICH CAUSED A SHORT. HAD TROUBLE WITH CRUISE CONTROL WORKING OVER TIME LEAD TO HIGHER FLOW OF CURRENT THAT OVERHEATED AND CAUSED FIRE AT SWITCH UNDER HOOD. FORD SPEED CONTROL DEACTIVATION SWITCH FIRE. THE FIRE ORIGINATED IN THE AREA WHERE THE SPEED CONTROL DEACTIVATION SWITCH IS LOCATED (LEFT REAR CORNER OF THE ENGINE COMPARTMENT AT THE MASTER CYLINDER. THERE WAS EVIDENCE OF SPEED CONTROL DEACTIVATION SWITCH FAILURE PRIOR TO THE FIRE INCLUDING INOPERABLE SPEED CONTROL, REPEATED DIFFICULTY SHIFTING OUT OF PARK. *TR

THE TRANSMISSION SHIFT INTERLOCK HAS FAILED - EFFECTIVELY LEAVING THE VEHICLE STUCK IN PARK WHILE MANEUVERING THE VEHICLE FROM A STOPPED POSITION AND ATTEMPTING TO MOVE FORWARD. THIS IS THE SECOND TIME THIS HAS HAPPENED. LUCKILY, IT WAS NOT IN AN EMERGENCY SITUATION WHERE WE NEEDED TO MOVE RIGHT AWAY AS INDICATED BY A PREVIOUS POSTER. FOR SOME REASON, THE TRANSISTOR IN THE TRANSMISSION SHIFT INTERLOCK FAILS, EFFECTIVELY LEAVING THE VEHICLE IN PARK. AS THERE IS NOT A SAFETY OVERRIDE SWITCH THAT IS HANDY, OR A SLOT TO PUT A KEY IN THE CONSOLE TO OVERRIDE THE INTERLOCK - YOU ARE BASICALLY STRANDED. PER THE OWNERS MANUAL, YOU HAVE TO REMOVE A PORTION OF THE CONSOLE WITH A SCREWDRIVER (POTENTIALLY DAMAGING IT) AND MANUALLY PUSH A LEVER - IN ORDER TO MOVE THE VEHICLE. THIS IS RATHER DANGEROUS, AND I AM NOW ON MY THIRD ONE - THERE ARE NO MODIFICATIONS TO THIS VEHICLE. *TR

THE TRANSMISSION SHIFT INTERLOCK FAILED ON THIS 2003 LINCOLN NAVIGATOR. WHEN IT FAILED, IT COULD HAVE IMPACTED THE SAFETY OF BOTH ITS PASSENGERS AND THE PASSENGERS OF OTHERS AROUND IT, AS IT WAS IN AN INTERSECTION. *TR

TL*THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH THE FRONT AND REAR SUSPENSION FAILED AND CAUSED THE VEHICLE TO BOUNCE ABNORMALLY. WHILE TURNING THE STEERING WHEEL HE COULD FEEL THE BODY OF THE TRUCK TOUCH THE TIRE. THE ABS LIGHTS ILLUMINATED ON THE INSTRUMENTAL PANEL PRIOR TO THE FAILURE. THE VEHICLE WAS INSPECTED AND REPAIRED IN APRIL 2008 AND HAD NOT BEEN INSPECTED FOR THE CURRENT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. UPDATED 5/9/11 *CN

TL*THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. WHENEVER THE BRAKE WERE APPLIED THE VEHICLE WOULD VIBRATE AND SHAKE EXCESSIVELY. THERE WERE SEVERAL ELECTRICAL FAILURES TO INCLUDE THE ELECTRONIC CLUSTER IN THE ODOMETER. THE MANUFACTURER WAS CONTACTED AND ADVISED HER TO TAKE THE VEHICLE TO THE DEALER TO HAVE THE FAILURES REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 30,000.

TL* THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. WHILE ATTEMPTING TO SHIFT, THE TRANSMISSION FAILED TO SHIFT INTO THE PARK POSITION. THE CONTACT STATED THAT THE DRIVER HAD TO ENGAGE THE EMERGENCY BRAKE IN ORDER TO PREVENT THE VEHICLE FROM ROLLING AWAY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 158,000.

TL* THE CONTACT OWNS 2003 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE STANDING OUTSIDE OF THE VEHICLE, THE VEHICLE STARTED TO ROLL BACKWARD. THE ENGINE WAS OFF AND THE TRANSMISSION WAS IN PARK. THE CONTACT RAN TO CATCH VEHICLE AND WAS INJURED FROM A FALL. DRIVER SUFFERED SPRAINED ANGLE, BODY BRUISING. THE VEHICLE CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE DRIVER'S SEAT FAILED TO ADJUST AND COULD NOT BE MOVED FORWARD. THE METAL BAR FOR THE DRIVER'S SEAT FRACTURED AND THE SEAT BECAME LOCKED IN PLACE, WHICH WAS ABNORMALLY FAR FROM THE STEERING WHEEL. AS A RESULT, THE CONTACT WAS UNABLE TO REACH THE STEERING WHEEL OR THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE METAL BAR ADJUSTER FOR THE DRIVER'S SEAT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 81,000.

HI I WAS WONDERING THE INSIDE PASS. DOOR HANDLE WE WENT TO OPEN IT AND THE HANDLE BROKE IN HALF, WELL FOR 1 CANT BELIEVE IT WAS MADE OF CHEAP PLASTIC FOR THE PRICE YOU PAY FOR THE TRUCK AND 2 WHAT WOULD HAPPEN IF THERE WAS AN ACCIDENT AND THE HANDLE BROKE ETC. *TR

The contact owned a 2003 Lincoln Navigator. The contact stated that fifteen minutes after she parked and turned off the vehicle in the driveway, her brother alerted her that the driver's side front seat had caught fire. The air bags were deployed. The fire department arrived on the scene and extinguished the fire. The fire department determined that the cause of the fire was an electrical system failure. A fire department report was filed. The vehicle remained in the driveway and was not yet deemed totaled by the insurance company. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. Prior to the failure, the gear shifter and driver's side front seat made grinding noises, and the passenger's side front window made clicking noises while driving. The failure mileage was 120,196.

TL*THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE DRIVING 35 MPH A NOISE WAS IN THE REAR OF THE VEHICLE. THE CONTACT DROVE ONTO THE SIDE OF THE ROAD TO DETERMINE WHERE THE NOISE WAS COMING FROM AND NOTICED THAT THE CHROME WAS COMING OFF OF THE REAR DRIVERS SIDE WHEEL. THE CHROME PEELED TO THE POINT WHERE THE RIM WEIGHTS WERE HANGING OFF OF THE VEHICLE AND HITTING THE BRAKE CALIPER. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WHO STATED THAT THE RIMS NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO DRIVE BECAUSE THE STEERING WHEEL WAS VIBRATING AND MADE IT DIFFICULT TO CONTROL THE STEERING WHEEL. THE CONTACT NOTICED ADDITIONAL COMPLAINTS REGARDING THE RIMS AND THE MANUFACTURER HAD NOT PROVIDED ANY ASSISTANCE TOWARD THE REPLACEMENT. THE FAILURE MILEAGE WAS 12,200.

THIS IS THE FIFTH (5TH) TIME IN 6 YEARS I HAVE BROUGHT MY CAR IN FOR REPAIR OF THE AIR SUSPENSION (COMPRESSOR, RIDE HEIGHT) , ALL BUT ONE OF THOSE TIMES WAS TO THE FORD LINCOLN DEALERSHIP. IT IS CLEAR THAT FORD IS AWARE OF THE PROBLEM AS THERE ARE 10 SERVICE BULLETINS ON THE 2003 AIR SUSPENSION ALONE, AS WELL AS HUNDREDS OF COMPLAINTS ON THE INTERNET (SEE COMPLAINTS ON EDMUNDS, EVEN FORDS WEBSITE AND SEVERAL CAR FORUMS. THESE ARE OF THE LINCOLN NAVIGATOR ONLY, NOT ITS EQUIVALENT FORD EXPEDITION, WHICH ALSO HAS HOSTS OF COMPLAINTS.) MANY OF THE COMPLAINTS STATE, MUCH LIKE MY EXPERIENCE, THAT THE DEALER CANNOT EVEN FIGURE OUT THE PROBLEM. IT IS IMPOSSIBLE TO DESCRIBE TO YOU THE DANGER INVOLVED WHEN THE SUSPENSION FAILS, ESPECIALLY AT HIGHWAY SPEEDS. THE CAR BOUNCES VIOLENTLY AND BECOMES TOTALLY UNCONTROLLABLE. *TR

DT: WHILE MAKING A RIGHT TURN OFF ON AN EXIT, THE VEHICLE WENT OUT OF CONTROL, THE FRONT DRIVER'S TIRE ROLLED OFF, THEN THE TIE ROD SNAPPED AND THE CONSUMER WAS TRAPPED. THE CONSUMER HIT A GUARD RAIL. NO OTHER VEHICLES OR PEOPLE WERE INVOLVED. THE CONSUMER STATED THAT TIRE OR TIE ROD WAS SO HOT THAT AS IT ROLLED INTO THE GRASS IT CAUGHT ON FIRE. TIRE WAS RETRIEVED. PROBLEMS WITH REAR DIFFERENTIAL PRIOR TO THE ACCIDENT. THE VEHICLE WAS REGULARLY SERVICED. THE CONSUMER WAS SLIGHTLY INJURED IN THE ACCIDENT. POLICE REPORT FILED.

DT: WHILE MAKING A RIGHT TURN OFF ON AN EXIT, THE VEHICLE WENT OUT OF CONTROL, THE FRONT DRIVER'S TIRE ROLLED OFF, THEN THE TIE ROD SNAPPED AND THE CONSUMER WAS TRAPPED. THE CONSUMER HIT A GUARD RAIL. NO OTHER VEHICLES OR PEOPLE WERE INVOLVED. THE CONSUMER STATED THAT TIRE OR TIE ROD WAS SO HOT THAT AS IT ROLLED INTO THE GRASS IT CAUGHT ON FIRE. TIRE WAS RETRIEVED. PROBLEMS WITH REAR DIFFERENTIAL PRIOR TO THE ACCIDENT. THE VEHICLE WAS REGULARLY SERVICED. THE CONSUMER WAS SLIGHTLY INJURED IN THE ACCIDENT. POLICE REPORT FILED.

JULY 22, 2003 I PURCHASED A NEW 2003 LINCOLN NAVIGATOR, VIN# [XXX]. AFTER TWO DAYS, I NOTICED EXCESSIVE WIND NOISE COMING FROM SUN ROOF. ON THE THIRD DAY, THE SUSPENSION MALFUNCTIONED WARNING INDICATOR BEGAN BUZZING. SINCE THAT TIME, THE BODY OF THE NAVIGATOR BEGAN HITTING ALL FOUR TIRES WHILE DRIVING AND BOTTOMING OUT EVEN WHEN DRIVING OVER SMALL BUMPS. I ALMOST HAD AN ACCIDENT, DUE TO THE SUDDEN ROCKING OF THE BODY OF THE NAVIGATOR. I BROUGHT THE TRUCK BACK 3 TIMES FOR THE SAME PROBLEM SEPTEMBER 2ND. [XXX] STATED, I WILL NOT TRY TO FIX THE TRUCK AGAIN UNTIL, FORD ENGINEER [XXX] LOOKS AT THE PROBLEM.THE ENGINEER WILL ONLY BE AVAILABLE ON SEPTEMBER 11TH AND MY TRUCK WILL JUST HAVE TO SIT ON HIS LOT UNTIL THEN. NO OTHER SOLUTION WAS GIVEN TO ME. NO LOANER CAR,NO ALTERNATIVES. I DID SPEAK TO THE FORD REPRESENTATIVE, AFTER A MONTH OF COMPLAINING TO CUSTOMER RELATIONS AND ASKING FOR MEDIATION ABOUT THE LEMON LAW AND SUSPENSION OF MY TRUCK PAYMENTS UNTIL THE PROBLEM IS RESOLVED. I HAVE BEEN REFERRED FROM ONE PERSON TO THE NEXT STARTING WITH THE FORD FINANCE DEPARTMENT, TO FORD CUSTOMER RELATIONS, TO THE SELLING DEALER GENERAL MANAGER, [XXX] OF DAMICO LINCOLN MERCURY, TO [XXX] SERVICE MANAGER OF SENTRY SOUTH LINCOLN MERCURY, AND ENDING WITH [XXX]SERVICE MANAGER OF OWEN MOTORS. THE TRUCK IS A LEMON AS THE LAW STATES, IT HAS HAD THREE REPAIR ATTEMPTS, TWENTY-FIVE DAYS AT REPAIR SHOP, NEW VEHICLE, (THIRTY DAYS OLD). TECHNICAL SERVICE BULLETINS FOR 2003 LINCOLN NAVIGATOR AIR SUSPENSION- REPEAT COMPRESSOR DRIER FAILURES HAS BEEN ISSUED SINCE MAY/03 TO LINCOLN SERVICE DEPARTMENTS. THESE REMAINING DEFECTS SUBSTANTIALLY IMPAIR THE USE, MARKET VALUE OR SAFETY OF MY VEHICLE. I AM HEREBY ALLOWING YOU ONE FINAL REPAIR OPPORTUNITY. I AM ENTITLED TO A REPLACEMENT VEHICLE ACCEPTABLE TO ME OR A REFUND CALCULATED IN ACCORDANCE WITH THE LEMON LAW.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TAKATA RECALL !!! I HAVE A 2003 LINCOLN NAVIGATOR THAT HAS THE SAME ISSUE WITH THE REVERSE LIGHTS SAME RECALL ISSUE AS THE 2012 NAVIGATOR ALSO THE CAR WHEN IT'S IN PARK WON'T ENGAGE WHEN THE BREAK PEDAL IS APPLIED TO UNLOCK THE GEARING TO REVERSE NUTURAL DRIVE 1ST AND 2ED GEAR IT WON'T HUGE SAFETY WITH THE REVERSE LIGHTS I ALMOST HAD AN ACCIDENT BECAUSE OTHER DRIVERS ARE NOT AWARE I'M REVERSING ISSUE STARTED TWO MONTHS AGO AND I STOPPED DRIVING IT BECAUSE I ALMOST GET INTO ACCIDENTS WITH OUT THE REVERSE LIGHTS WONDER IF THIS IS A COMMON SAFETY CONSENT FOR A RECALL.

MY ROOF-MOUNTED DVD PLAYER HAS NEVER WORKED BUT STILL MAKES NOISES WHEN CAR IS CRUNK UP OR SWITCHED OFF, MY BATTERY ALL OF A SUDDEN WENT DEAD (CAR WOULD NOT CRANK), HEADLIGHTS HAVE SHORTS IN THEM...AFTER REPLACING $100 BULBS, I FOUND OUT IF I TURN THE LIGHTS OFF AND BACK ON, THE BULB WILL COME BACK ON, CHECK PARK ASSIST LIGHT AND ALARMS COME ON EVERY TIME THE VEHICLE IS PUT IN REVERSE, AND MY SUSPENSION WILL NOT LET THE VEHICLE UP WHEN THE WEATHER IS COLD. *TR

MY CAR IS 2003 LINCOLN NAVIGATOR. ONE OF THE 2ND ROW SEAT (BEHIND THE DRIVER SIDE) HAS A DEFECTIVE SEAT BELT (THE CONNECTOR IS IN THE WRONG DIRECTION, SO I NEED TO TWIST THE SEAT BELT IN ORDER TO SECURE THE SEAT BELT). I HAVE BROUGHT MY CAR TO THE DEALER (STILL UNDER WARRANTY) AND THE DEALER STATED THAT IT IS NORMAL AND IT IS ON OTHER NAVIGATOR TOO. THE DEALER REFUSED TO FIX THE TWISTED SEAT BELT. *JB