Owner-reported complaints naming the seat belt system, filed with NHTSA
Data refreshed
Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 1989 Lincoln Town Car submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
WHILE MAKING A TURN AT 10 MPH CONSUMER RAN THROUGH A MEDIUM AND SEAT BELTS NEVER LOCKED IN PLACE, PASSENGER ALMOST WENT THROUGH THE WINDSHIELD.*AK *JG
VEHICLE HIT A 8-10 INCH HIGH CONCRETE DIVIDER, PASSENGER HIT HEAD ON WINDSHIELD. SEATBELT DID NOT RESTRAIN HER, SHE SUFFERED HEAD LACERATIONS/ NECK AND BACK INJURIES. DRIVER WAS NOT WEARING SEATBELT DUE TO MEDICAL REASON, HIT HEAD ON WINDSHIELD. DAMAGE TO VEHICLE UNKNOWN.*AK JG
CONSUMER STATES THERE WAS NO TETHER FOR CHILD CAR SEAT. *TT
WITHIN A WEEK OF PURCHASING THIS VEHICLE I RETURNED TO THE DEALERSHIP AND TOLD THE SERVICE MANAGER THE FRONT SEAT BELTS WERE MALFUNCTIONING. THE MANAGER ASSURED ME THEY NEEDED TO FEEL THE BODY WEIGHT OF A PERSON BEFORE THEY "GRABBED." AFTER A RECENT ACCIDENT IN ANOTHER VEHICLE IN WHICH A SEAT BELT LITERALLY SAVED MY LIFE, I RETURNED TO THE DEALERSHIP ON FEB. 8, 2001. AFTER A SERVICE MAN CHECKED BOTH FRONT SEAT BELTS HE STATED THEY WERE BOTH MALFUNCTIONING. I SPOKE TO A PHIL LOWE WHO TOLD ME HE'D CONTACT ME LATER IN THE DAY. THAT AFTERNOON MR.LOWE CALLED ME AND SIMPLY STATED "THERE WAS NOTHING HE COULD DO FOR ME." THEREFORE, BECAUSE I WAS LIED TO TEN YEARS EARLIER WHEN I WAS TOLD THE BELTS WERE FINE, I'VE BEEN DRIVING THIS VEHICLE WITHOUT THE BENEFIT OF A SEAT BELT EVEN THOUGH I FAITHFULLY "BUCKLED UP."*AK
REAR SEAT BELTS WOULD RETRACT COMPLETELY BACK INTO RETRACTOR AREA. CANNOT PULL BELTS OUT TO USE FOR REAR PASSENGER SIDE. TOOK TO DEALER & WAS INFORMED WAS OWNER'S PROBLEM. NOTHING THEY CAN DO. *AK
SEAT BELT SHOULDER HARNESS ON BOTH FRONT SEATS FAILED.
SEAT BELTS WOULD NOT UNLOCK.
DRIVER SEATBELT BUCKLE DOES NOT LOCK IN POSITION. TT
DRIVER'S SIDE SEAT BELT FAILURE, BUCKLE HAS BROKEN. *AK
PASSENGER AND DRIVERS SIDE SEAT BELT DO NOT RETRACT. TT
DRIVER'S SIDE SHOULDER/LAP BELT DOES NOT LOCK; NOT CONNECTING AT ALL. TT
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .