Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2000 Lincoln Town Car submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
NO INDICATION OR WARNING PRIOR TO INCIDENT. WITHIN 2 MI OF DRIVING, BATTERY LIGHT CAME ON, ELECTRICAL ISSUES BEGAN (RADIO/DOME LIGHTS, ETC), THEN SMOKE BILLOWING FROM UNDER HOOD. IMMEDIATELY PULLED OVER, TURNED OFF IGNITION, AND ENTIRE FRONT END WAS ON FIRE.
TL* THE CONTACT WAS A PASSENGER OF A 2000 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE SUDDENLY ACCELERATED. THE DRIVER APPLIED THE BRAKES BUT THE VEHICLE WOULD NOT STOP AND CRASHED INTO A TREE. THE DRIVER OF THE VEHICLE SUSTAINED BRUISES. THE FRONT PASSENGER SUSTAINED A CONCUSSION AND THE REAR PASSENGER SUSTAINED A BROKEN JAW. THE VEHICLE WAS TOWED TO AN AUTO SHOP WHERE IT WAS DEEMED AS DESTROYED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
TL*THE CONTACT OWNS A 2000 LINCOLN TOWNCAR. WHILE DRIVING 55 MPH WITH THE CRUISE CONTROL ACTIVATED HE ATTEMPTED TO ENGAGE THE BRAKE PEDAL WHILE MAKING A TURN AND THE CRUISE CONTROL WOULD NOT DEACTIVATE. THE CONTACT WAS FORCED TO SHIFT GEAR INTO NEUTRAL TO STOP THE VEHICLE AND DEACTIVATE THE CRUISE CONTROL. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER AND THERE WERE NO PRIOR WARNINGS. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 49,000.
WHILE PULLING INTO A PARKING SPACE VEHICLE COMMENCED TO ACCELERATE. VEHICLE LURCHED FORWARD AND RAN UP AN EMBANKMENT. NO INJURIES OR PROPERTY DAMAGE TO REPORT. VEHICLE WAS TOWED TO A REPAIR SHOP, AND MECHANIC COULD NOT FIND ANYTHING WRONG. CONSUMER WILL BE TAKING THE VEHICLE TO THE DEALER.*AK..*AK
PARKED CAR EVENING OF 30 MAY 2004 AT ABOUT 7:00 P.M. CAR BUST INTO FLAMES AT APPROX. 11:10 31 MAY 2004. INVESTIGATORS SAID IT WAS THE CRUISE CONTROL MODULE. *AK
THE VEHICLE CAUGHT ON FIRE WHILE PARKED IN THE GARAGE AND BURNT DOWN THE CONSUMER HOME. THE FIRE DEPARTMENT INDICATED THAT THE FIRE ORIGINATED FROM THE FRONT UNDERHOOD WIRING. THE FIRE MAY HAVE BEEN CAUSED BY A FAILURE IN THE CRUISE CONTROL MODULE. A FIRE REPORT WAS FILED. *LA
ON TWO OCCASIONS SPEED CONTROL CABLE WOULD STICK WHEN BRAKES WERE APPLIED, CAUSING VEHICLE TO ACCLERATE. DEALER WAS INSPECTING VEHICLE. PLEASE PROVIDE FURTHER INFORMATION.*AK
CONSUMER WAS GOING 75MPH SET ON CRUISE CONTROL, WHEN APPROACHING A CURVE CONUSMER APPLIED BRAKES TO SLOW DOWN,AND AS BRAKE PEDAL WAS PRESSED IT SPEEDED UP VEHICLE. CONSUMER WAS COACHED FROM LIMOUSINE SERVICE ON A 2- WAY RADIO HOW TO CONTROL VEHICLE. CONSUMER TURNED CRUISE CONTROL SWITCH OFF, AND VEHICLE RETURNED TO NORMAL DRIVE. PRESSING BRAKES, IT SENT WRONG SIGNAL AND ENGAGED CRUISE CONTROL.*AK
AFTER COMING TO A STOP, FOOT ON BRAKE, VEHICLE WILL SURGE FORWARD, BRAKES WILL NOT STOP IT. HAPPENED 4 TIMES SO FAR, LAST TIME CONSUMER HIT ANOTHER VEHICLE. DAMAGE TO VEHICLE NOT KNOWN. *AK
WHILE TRAVELING AT 60 MPH CONSUMER TURNED ON CRUISE CONTROL, WAS GETTING READY TO EXIT AND PUT ON BRAKES TO CUT OFF SPEED CONTROL, VEHICLE SLOWED DOWN, AND THEN ACCELERATED BACK TO 60 MPH. TOOK VEHICLE TO DEALER, AND THEY SAID SWITCH WAS BAD THAT WORKED WITH BRAKES. THIS SWITCH ALSO KNOCKED OUT REAR BRAKE LIGHTS. *AK THERE WAS NO INDICATION THAT THE BRAKE LIGHTS HAD FAILED TO ALERT THE DRIVER. *YH
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .