RoadVitals

2002 Lincoln Town Car Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Feb 3, 2010
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
18%
of 65 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
5
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2002 Lincoln Town Car submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

Shown in the owner’s own words, exactly as filed

Driver assistance
Filed Feb 3, 2010
Crash reported

AFTER HEARING C. THE RECENT SUDDEN ACCELERATION WITH TOYOTA VEHICLES, I AM PROMPTED TO WRITE YOU AGAIN REGARDING THE SUDDEN ACCELERATION WITH MY 2002 LINCOLN TOWNCAR. WHILE ATTEMPTING TO DRIVE UP MY DRIVEWAY, AND PARK IN MY GARAGE, TRAVELING C. 5 MPH, THE CAR SUDDENLY SOUNDED AS IF WERE REVVING AND LURCHED FORWARD. THE AGENT SENT FROM MY INSURANCE COMPANY, RECORDED 35 FEET OF SKID MARKS. BRAKES DID NOT WORK AND MY VEHICLE AND I CRASHED INTO MY DEN. I DID REPORT THIS INCIDENT TO FORD AND TO YOU AT THE TIME. MY COUSIN, IN ILLINOIS, HAD THE SAME MAKE AND YEAR AUTOMOBILE, AND HAD THE INCIDENT OCCUR THREE TIMES. IT IS A FRIGHTENING OCCURRENCE AND ONE FEELS TOTALLY HELPLESS. WHAT CAN BE DONE TO ELIMINATE THIS FROM OUR DRIVING EXPERIENCE? *TR

NHTSA ID
10304710
Incident
Jan 31, 2007
Driver assistance
Filed Oct 29, 2007
Crash reported

TL*THE CONTACT OWNS A 2002 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE VEHICLE LUNGED FORWARD AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. SHE WAS UNABLE TO STOP THE VEHICLE UNTIL ONE MINUTE LATER. THE MECHANIC AND DEALER WERE UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 49,000.

NHTSA ID
10207330
Incident
Oct 9, 2007
Mileage
49,000 mi
Driver assistance
Filed Nov 29, 2005

2002 LINCOLN TOWN CAR. WHEN THE CONSUMER ACCELERATED MERGE AND PASS OVER INTO THE SECOND LANE, THE CAR SPED FASTER THAN SHE WAS CONTROLLING. *TS THE DEALERS ONLY LOGICAL EXPLANATION WAS THAT THE FLOOR MAT PROBABLY BECAME ENTANGLED UNDER THE ACCELERATOR. *JB

NHTSA ID
10144296
Incident
Jul 16, 2005
Driver assistance
Filed Nov 3, 2004

THE VEHICLE ACCELERATED WITHOUT WARNING. THE MANUFACTURER ATTACHED A RECORDER TO THE COMPUTER AND IT SHOWED NO DEFECTS. *JB THE VEHICLE ACCELERATED AT FULL THROTTLE WHEN FIRST STARTING AND WOULD BE EXTREMELY HARD TO STOP. *SC

NHTSA ID
10087977
Incident
Oct 9, 2002
Mileage
7,000 mi
Driver assistance
Filed Jul 9, 2004

CONSUMER STATED THAT HE HAD A VEHICLE THAT WAS A POTENTIAL DANGER. VEHICLE SURGED FORWARD WHEN COMING TO A STOP OR SLOWING DOWN TO A STOP. BECAUSE OF THIS BEHAVIOR OF VEHICLE CONSUMER ALMOST HIT A PEDESTRIAN THE OTHER DAY JUST AS VEHICLE CAME TO A STOP, A LADY STEPPED OFF THE CURB, AND THAT MOMENT, VEHICLE SURGED FORWARD. VEHICLE MIGHT GO FOR A WEEK OR MORE AND NOT DO IT. THEN, ALL OF A SUDDEN START AGAIN. WHEN THIS HAPPENED VEHICLE RACED, AND CONSUMER HAD TO CUT THE VEHICLE OFF SO THAT IT WILL NOT RUN AWAY. *AK

NHTSA ID
10081652
Incident
Jul 9, 2004
Driver assistance
Filed Apr 8, 2004
Crash reported

THE CONSUMER HAD DIFFICULTY GETTING THE VEHICLE REPAIRED AFTER HER BROTHER HAD AN ACCIDENT IN THE VEHICLE. *PH THE ACCELERATOR PEDAL WOULD STICK. THIS PROBLEM CAUSED THE ACCIDENT IN WHICH THE CONSUMER'S BROTHER TURNED THE STEERING WHEEL AND THE GAS PEDAL WENT TO THE FLOOR AND ACCELERATED AT A HIGH SPEED AND RAN INTO ANOTHER DRIVER. *SC *JB

NHTSA ID
10066949
Incident
Feb 25, 2004
Driver assistance
Filed Mar 26, 2004
Crash reported

GAS PEDAL WENT TO THE FLOOR AND ACCELERATED AT A HIGH RATE. *LA VEHICLE WAS INVOLVED IN AN ACCIDENT DUE TO PROBLEMS WITH THE ACCELERATOR PEDAL AND HIGH RATE ACCELERATION. *MR

NHTSA ID
10065299
Incident
Feb 25, 2004
BrakesDriver assistance
Filed Feb 26, 2004
Crash reported

THE SPACING BETWEEN THE BRAKE PEDAL AND GAS PEDAL IS TOO CLOSE. DRIVER'S FOOT GETS CAUGHT BETWEEN THE PEDALS WHEN CHANGING FROM ONE PEDAL TO THE OTHER. THIS RESULTED IN VEHICLE CRASHING INTO ANOTHER VEHICLE WHILE PULLING INTO A PARKING SPACE DUE TO FAIILURE TO USE BRAKE PEDAL. *AK *MR

NHTSA ID
10053996
Incident
Dec 9, 2003
Driver assistance
Filed Feb 19, 2004

WHEN THE CONSUMER WAS AT A STOP WITH THE ENGINE RUNNING, THE ENGINE REVVED UP AND THE TIRES WOULD SPIN. THE DRIVER HAD TO TURN THE ENGINE OFF AND THEN RESTART THE VEHICLE. THE DEALER HAS BEEN CONTACTED. *JB *SC

NHTSA ID
10054186
Driver assistance
Filed Sep 2, 2003

THE CONSUMER HAD THE CRUISE CONTROL ENGAGED AT 70 MPH. THE CRUISE CONTROL FAILED TO DISENGAGE WHEN THE CONSUMER ATTEMPTED TO RESUME REGULAR DRIVING. *PH *JB *NLM

NHTSA ID
10020426
Incident
May 1, 2003
Mileage
22,000 mi
Driver assistance
Filed Aug 14, 2002

WHEN STARTING VEHICLE AND PUTTING FOOT ON GAS PEDAL VEHICLE WILL TAKE OFF LIKE A ROCKET. PLEASE PROVIDE ANY FURHTER INFORMATION.*AK

NHTSA ID
8016293
Incident
Apr 25, 2002
Driver assistance
Filed Aug 12, 2002

BRAKE PEDAL AND ACCELERATOR PEDAL ARE TOO CLOSE TOGETHER. *AK CONSUMER STATES THAT WHEN PUSHING DOWN ON THE BRAKE PEDAL, THE SIDE OF HIS FOOT HITS THE ACCELERATOR AND THE CAR MAY MOVE FORWARD. CONSUMER HAS HAD TWO CLOSE CALLS. CONSUMER IS CONCERNED WITH THE DESIGN, TO PREVENT TOUCHING THE PEDAL. *SCC

NHTSA ID
8016068
Incident
Apr 12, 2002

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .