Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2004 Lincoln Town Car submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
VEHICLE WAS PARKED OUTSIDE DURING RAIN SHOWERS AND WATER ACCUMULATED INSIDE THE REAR PASSENGER FOOT AREA 1ST AND OVERFLOWED INTO THE FRONT PASSENGER'S FOOT AREA.
I CAME FROM WORK AT AROUND 0600 AM ON 9/4/15 IN MY 2004 LINCOLN TOWN CAR AND PARK IT IN MY APARTMENT. AT AROUND 0330 OF THE SAME DAY I DECIDED TO GO PICK MY CHILD FROM SCHOOL . WHENT I STATRTED MY CAR AND PUT IT IN REVERSE TRYNG TO BACK UP FROM THE PARKING LOT, THE CAR SUDDENLY ACCELERATED AT A SPEED OF ABOUT 60 ML/HR TO HIT TOW CARS PARK IN THE PARKING LOT AND DRAGGING ONE OF THE TO A TREE WHICH FINALLY STOPPED THE CAR. IF THAT TREE DID NOT STOP THE CAR THE DAMAGE WOULD HAVE BEEN WORSE BECAUSE ALL MY EFFORTS TO STOP THE CAR FAILED. THE CAR WAS JUST UNCONTROLLABLE WITH UNPRECEDENTED SPEED . IT WAS AS IF THE CAR HAD A MIND OF IT SELF. I WAS JUST LUCKY BECAUSE MY WIFE AND KIDS WERE IN ANOTHER CAR VERY CLOSE TO THE CAR THAT WAS DRAGGED. IF THEY HAVE CAME OUT OF THE CAR , THEY WOULD HAVE BEEN DRAGGED TOO. THANK GOD THEIR IS NO FATALITIES. I HAVE DIVEN ALL TYPES OF VEHICLE ,INCLUDING TRACTOR TRAILER OVER THE ROAD AND DOMESTIC AND HAVE NEVER SEEN SUCH PHENOMENON.
2004 LINCOLN TOWN CAR CARTIER. RIDING DOWN ROAD 35 MPH ACCELERATING. WINDOWS WERE ALL UP, SUNROOF CLOSED. NEVER HAD ANY PROBLEMS PRIOR. WIFE TOUCHED SUNROOF BUTTON TO OPEN SUNROOF WHILE WINDOWS STILL CLOSED, AND BAM! THE SUNROOF EXPLODED; LUCKILY DID NOT SHATTER ONTO US BUT CRACKED IN LARGE PIECES. SCARED US BOTH BUT I KEPT CONTROL OF THE CAR UNTIL COULD PULL OVER. NO CARS IN THE AREA AROUND US. NOT AWARE OF ANY DEBRIS. A WINDSHILED REPLACEMENT COMPANY TOLD US THERE IS A HIGH INCIDENCE OF SUNROOFS EXPLODING FOR NO REASON. MY THOUGHTS ARE THAT THE SUDDEN PULLING BACK OF THE SUNROOF COVER CAUSED A BIG DIFFERENCE IN AIR PRESSURE CAUSING THE SUNROOF GLASS TO BREAK. THIS IS A SERIOUS PROBLEM NEEDING ATTN. USUALLLY I HAVE MY WINDOWS OPENED SLIGHTLY BEFORE OPENING SUNROOF..NO PRIOR PROBLEMS. ON THAT DAY, MY WIFE WAS HAPPY AS WE LEFT A BUSINESS AND OPENED THE SUNROOF BEFORE THE WINDOWS..AND THEN BAM! NEVER EXPECTED SOMETHING LIKE THIS ON A LINCOLN TOWN CAR. BUT, THE AUTO GLASS CO SAID IT IS A COMMON PROBLEM WITH SUNROOFTS. HAVE NOT YET HAD IT FIXED, WONDERING IF IT'S WORTH USING ANOTHER SUNROOF THAT MIGHT BREAK. MY CAR STILL OPERATES GOOD OTHERWISE.
2004 LINCOLN LEAKS ON PASSENGER SIDE UNDER GLOVEBOX AREA, DURING MODERATE TO HARD RAIN, SEEMS TO BE MUCH WORSE WHILE STANDING STILL. PASSENGER CARPET FLOODS AND VEHICLE MUST HAVE 'SHOP VAC' TREATMENT TO GET ALL THE WATER OUT OF THE CAR AND CARPET. LEAVES THE CARPET STAINED AND MUSTY SMELLING. NOW I MUST PUT A LARGE TRASH SACK UNDER THE PASSENGER WINDSHIELD WIPER BLADE SO IF IT RAINS THE CAR WON'T FLOOD. LINCOLN SAYS THEY ARE SORRY BUT DO NOT KNOW WHAT THE PROBLEM IS AS THEY CAN SEE NOTHING WRONG. I SHOWED THEM PICTURES AND LINCOLN WAS UNIMPRESSES. YOU CAN IDENTIFY MY CAR IN THE PARKING LOT WITH BY WATCHING FOR THE TRASHCAN LINER ON THE HOOD. STILL ONGOING PROBLEM. THANKS LINCOLN. *TR
OPENING THE DRIVER'S DOOR NORMALLY, THE DOOR HANDLE BROKE OFF WITH A PIECE OF THE DOOR PANEL. THE WHOLE DOOR ASSEMBLY USED TO OPEN/CLOSE THE DOOR IS NO LONGER AVAILABLE AND HAS BEEN DISCONTINUED. THE ONLY WAY TO OPEN THE DOOR NOW IS TO ROLL THE WINDOW DOWN AND REACH OUTSIDE TO OPEN THE DOOR FROM THE OUTSIDE. THIS IS PARTICULARLY UNSAFE AS IT IS THE DRIVER'S MAIN ESCAPE.
THE INTERIOR DOOR LOCK WITHIN THE PANEL BROKE OFF ON THE DRIVERS SIDE & THE CLIPS BROKE OFF ON THE PASSENGERS SIDE. PER LINCOLN WE WILL NEED TO REPLACE THE WHOLE PANEL. THEY NO LONGER MAKE THE PANEL NOR CAN WE FIND IT AT ANYWHERE ELSE. LINCOLN OFFERED TWO SITES TO TRY AND LOCATE HOWEVER THEY DO NOT HAVE THIS PART EITHER. THE CAR HASN'T EVEN HIT 10 YEARS FOR US AND LINCOLN OFFERS NO SOLUTION. THE CAR RUNS OK BUT IT'S A BIT EMBARRASSING THAT WE CANNOT OPEN THE DOOR WITHOUT THE PANEL FALLING DOWN. I BELIEVE THIS IS A BAD BUSINESS TRANSACTION FROM THE MANUFACTURER AND HAD WE KNOWN WE WOULD GET THIS TYPE OF SERVICE WE WOULDN'T OF BOUGHT THIS MAKE OF CAR. *TR
TL* THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED THAT HE NOTICED WATER LEAKING INTO THE VEHICLE FROM UNDER THE GLOVE COMPARTMENT.THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THERE WAS A CRACK IN THE FIRE WALL UNDER THE WINDSHIELD WIPER MOTOR, CAUSING WATER TO LEAK INSIDE THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE.THE APPROXIMATE FAILURE MILEAGE WAS 66,000. *TR
INTERIOR DOOR HANDLES DISLODGE FROM DOOR PANEL MECHANISM RENDERING THE INSIDE DOOR HANDLE INOPERATIVE. THIS CAN TRAP PEOPLE INSIDE OF CAR. NO WAY TO OPEN DOOR FROM THE INSIDE. *TR
THE DOOR HANDLE TO OPEN THE DRIVERS DOOR IS STUCK OUT AND THE DOOR CANNOT BE OPENED FROM THE INSIDE OF THE CAR. IF IN AN ACCIDENT, YOU COULD DIE. FORD DEALER TOLD ME TUFF LUCK, THE PART IS DISCONTINUED AND IMPOSSIBLE TO REPAIR. POOR DESIGN, POOR RESPONSE FROM FORD. IF THERE IS A FIRE OR ACCIDENT, YOU CANNOT EXIT THE CAR. FORD NEEDS ORDERS TO RECALL THESE CARS AND FIX THE PROBLEM SO INNOCENT PEOPLE DO NOT SACRIFICE THEIR LIVES FOR FORDS BOTTOM LINE. *TR
TL*THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED WHILE TRAVELING 65 MPH THE ROOF CAME OFF. THE RAG TOP MATERIAL USED ON THE ROOF OF THE VEHICLE SEPARATED. AS THE SECOND OWNER OF THE VEHICLE THE CONTACT WAS NOT SURE IF THIS WAS AN AFTER MARKET RAG TOP OR NOT. THE VEHICLE WAS NOT INSPECTED. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 100,000.
VEHICLE HAS A METAL STRIP ON THE DASHBOARD MAKING THE VISIBILITY ON THE VEHICLE DIFFICULT. THE SUNSHINE REFLECTS ON THAT STRIP, AND IT CAUSES A DISTORTED GLARE.*AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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