RoadVitals

2018 Lucon Custom Heavy Haul

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Latest Sep 26, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2018 Lucon Custom Heavy Haul. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

Sep 26, 2019
8 units potentially affected
The defect: Lucon, Inc. (Lucon) is recalling certain 2018-2019 Lucon Custom Heavy Haul dual axle trailers, models 10T162FCBW and 10T172FCBW, built on Dexter #13G axles. The axles may lack the proper amount of grease on the inner and outer bearings in the hubs.
The risk: A lack of grease on the bearings can cause overheating and premature bearing failure, increasing the risk of a crash.
The remedy: Dexter notified Lucon dealers, and properly greased and reinstalled the components or replaced the components as necessary, free of charge. The recall began on March 20, 2019. Owners may contact Lucon customer service at 1-770-233-1331.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Compare model years

Complaint and recall counts across every year of this model

Lucon Custom Heavy Haul by model year
YearComplaintsRecallsInvestigationsIssue Index
2019010
2018Viewing010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.