RoadVitals

2008 Mack Cxn

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Latest Dec 23, 2008
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2008 Mack Cxn. 5 safety recalls have been issued covering this model year; and 71 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

5 campaigns cover this model year

View all 5

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
08V688000

EXTERIOR LIGHTING:HEADLIGHTS:SWITCH

Dec 23, 2008
34,269 units potentially affected
The defect: MACK IS RECALLING 34,269 MY 1999-2005 CX AND MY 2004-2008 CXN TRUCKS. THE HEADLIGHT SWITCH MAY PREMATURELY FAIL RESULTING IN INOPERATIVE OR INTERMITTENT HEADLIGHTS.
The risk: THE HEAD LIGHTS MAY NOT OPERATE PROPERLY WHICH COULD RESULT IN INTERMITTENT OR NO HEADLIGHT FUNCTION. THIS COULD IMPAIR A DRIVER'S VISIBILITY, INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL REPLACE THE HEADLIGHT SWITCH. THE RECALL BEGAN ON FEBRUARY 27, 2009. OWNERS MAY CONTACT MACK AT 1-800-528-6586.
MACK TRUCKS, INCManufacturer number SC0342View on NHTSA.gov
07V531000

STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

Nov 19, 2007
1,058 units potentially affected
The defect: ON CERTAIN TRUCKS, THE BOLTS THAT ATTACH THE STEERING GEAR TO THE FRAME MAY NOT HAVE BEEN TIGHTENED TO THE SPECIFIED TORQUE.
The risk: LOSS OF STEERING CONTROL COULD OCCUR INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL TIGHTEN THE BOLTS FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 10, 2007. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-528-6586.
MACK TRUCKS, INCManufacturer number SC0332View on NHTSA.gov
07V497000

TRAILER HITCHES:FIFTH WHEEL ASSEMBLY

Oct 23, 2007
950 units potentially affected
The defect: ON CERTAIN TRUCKS EQUIPPED WITH A SAF HOLLAND SIMPLEX FIFTH WHEEL, THE LEVER ARM PIVOT BOLT MAY HAVE BEEN OVER TIGHTENED. AN OVER TIGHTENED PIVOT BOLT CAN DISTORT THE PIVOT BOLT SPACER SLEEVE, WHICH MAY PREVENT THE FIFTH WHEEL LATCH JAW FROM CLOSING AND LATCHING SECURELY AROUND THE TRAILER KING PIN.
The risk: THERE IS A POSSIBILITY THAT THE PIVOT BOLT CAN BECOME LOOSE WITHOUT THE DRIVER'S KNOWLEDGE. WHEN THIS OCCURS, THE DRIVER COULD DRIVE AWAY AND THE TRAILER COULD BECOME DISENGAGED, INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL REPLACE THE PIVOT BOLT AND SLEEVE WITH A HEX HEAD SHOULDER BOLT AND WASHER FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 28, 2008. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-528-6586.
MACK TRUCKS, INCManufacturer number SC0331View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

CBR-2347 202402

ELECTRICAL SYSTEM

CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).

CBR-202 202402

POWER TRAIN

CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.

M-465-001 202311

POWER TRAIN

TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft.

M728-005A 202308

SUSPENSION

TSB: Barksdale Leveling Valve, Leak Test

KC-614-Ver4

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

CBR: eWarranty To UCHP Labor Code ( SCC Code ) Crossover, Conversion Information For Use With Campaigns ( FI, PI ) And Recalls ( EC, SC ), Location On Trucks Dealer Portal ( TDP )

KC-474-Ver5

POWER TRAIN

CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mack Cxn by model year
YearComplaintsRecallsInvestigationsIssue Index
2008Viewing050—
20070142—
20060132—
20050112—
20040100—
2003030—
2002020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.