RoadVitals

2010 Mack CXU613

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2010 Mack CXU613. 1 NHTSA investigation names it; and 69 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE10042ClosedPreliminary Evaluation

Failing 5th wheel attachment bolts

Opened Nov 4, 2010
Closed Apr 27, 2011

On October 3rd 2010 the Office of Defects Investigation (ODI) received two complaints on 2009 - 2010 Mack CXU612 and CXU trucks for failing bolts that clamp the 5th wheel to the frame of the truck. On January 19, 2011 ODI opened this Preliminary Evaluation.During the course of the investigation ODI took possession of fasteners from the field.These fasteners, taken off subject complaint vehicles, exhibited 'hourglass like stretching' indicating plastic deformation.This same source supplied ODI with new fasteners (for the subject vehicle) that were recently purchased and never used.The bolts supplied by the manufacturer are M16 x 2 Class 10.9 bolts.Per SAE J1199, these bolts should have a proof load 130 kN (~29,000 lbf) and tensile strength of 163 kN (~36,600 lbf).These bolts are not designed to be torque to yield.ODI took possession of these field samples and sent them to (VRTC) Vehicle Research and Testing Center for testing.Some of the new and used fasteners from the field were tested to the SAE J1199 standard and all passed.Other tests at VRTC indicated that the stretched bolts were likely the result of over torque during installation or maintenance.VRTC tested other methods to pre-tension the bolts and found that load indicating washers and turn-of-the-nut method both gave better clamping load control than a torque wrench.In February 2011 Mack started to perform field inspections associated with this investigation in an attempt to understand the cause of the bolt failures.During these inspections, Mack discovered that there was an interference with the bolts used to secure the fifth wheel to the frame.This interference can prevent the bolts from being torqued to specification.If this occurs, the bolt(s) may fail and in extreme cases may result in the fifth wheel coming loose causing the trainer to separate from the tractor.Mack has issued a voluntary Safety Recall 11V-209 for (failure of fifth wheel mounting bolts). However, claims in the field suggest the manufactured supplied fasteners are inferior and stretch regardless of interference.ODI will continue to monitor this issue and follow the completion progress.If failures continue, ODI may open another investigation to investigate future failures.Mack Truck's recall action resolves the issues raised by this investigation and, therefore, this investigation is closed.

TRAILER HITCHES:FIFTH WHEEL ASSEMBLYLed to recall 11V209000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

CBR-2350 202402

ELECTRICAL SYSTEM

CBR -Telematics Gateway (TGW) Connect Ability Issues

CBR-2347 202402

ELECTRICAL SYSTEM

CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).

CBR-202 202402

POWER TRAIN

CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.

M-465-001 202311

POWER TRAIN

TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft.

M-141-001 202308

ENGINE AND ENGINE COOLING

TSB: Air Restriction Indicator

M728-005A 202308

SUSPENSION

TSB: Barksdale Leveling Valve, Leak Test

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mack CXU613 by model year
YearComplaintsRecallsInvestigationsIssue Index
2010Viewing001
2008000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.