RoadVitals

2020 Mack Lrbe (electric)

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jun 4, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2020 Mack Lrbe (electric). 1 safety recall has been issued covering this model year; and 20 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V402000

ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS

Jun 4, 2023
47 units potentially affected
The defect: Mack Trucks, Inc. (Mack) is recalling certain 2019-2023 LR battery electric trucks. The power cables that connect to the windscreen heater relay may have a loose connection and cause the relay to fail.
The risk: A relay that fails in the closed position will continue to power the cabin heater, overheating the relay and increasing the risk of a fire.
The remedy: Dealers will tighten the power cable to relay connection, free of charge. Owner notification letters are expected to be mailed August 4, 2023. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SCC0444.
Mack Trucks, Inc.Manufacturer number SC0444View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

CBR 2362-3 202604

POWER TRAIN

CBR - Mack Carrier Nut Adhesive Change.

CBR 2573-1 202604

POWER TRAIN

CBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.

CBR 2488 072025

ELECTRICAL SYSTEM

CBR - A significant GPS reporting issue is affecting fleet operations, with trucks maintaining back-office communication but failing to transmit GPS location data.

CBR 407 072025

ELECTRICAL SYSTEM; SERVICE BRAKES

CBR - To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP file will need to downloaded.

CBR 2470-1 202505

ELECTRICAL SYSTEM

Battery Electric Vehicle (BEV) - DTC P109D8A Following Energy Storage Control Module (ESCM) Software Update

CBR-2016 202412

SUSPENSION

Frame lean can be caused by several seemingly isolated possibilities. The two most common are suspension and frame assembly issues.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mack Lrbe (electric) by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026000—
2025010—
2024010—
2023050—
2022050—
2021020—
2020Viewing010—
2019020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.