RoadVitals

2000 Mack Rd

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Aug 4, 2008
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Aug 15, 2002
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
0 injuries, 1 deaths reported

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2000 Mack Rd, most frequently naming the suspension, body & structure and brakes categories. 5 safety recalls have been issued covering this model year; and 33 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Suspension250.0%
  • Body & structure125.0%
  • Brakes125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

View all 5

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
02V037006

STEERING:LINKAGES:TIE ROD ASSEMBLY

Aug 15, 2002
2,050 units potentially affected
The defect: ON SOME HEAVY DUTY CLASS 8 VEHICLES EQUIPPED WITH ARVINMERITOR AXLE ASSEMBLIES WHICH MAY HAVE BEEN MANUFACTURED WITH TRW MODEL 20EDL BALL SOCKETS, THE TIE ROD BALL-SOCKET BEARINGS HAVE A BELOW SPECIFICATION CASE DEPTH AND/OR HARDNESS WHICH CAN LEAD TO PREMATURE WEAR OUT OF THE SOCKET IN SOME APPLICATIONS.
The risk: IF THIS CONDITION OCCURS, THE DRIVER CAN LOSE STEERING CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.
The remedy: DEALERS WILL REPLACE THE BALL SOCKET ASSEMBLIES. THIS CAMPAIGN WILL SUPERSEDE NHTSA RECALL NOS. 01V-140-005 (MACK SC0270) AND 00V-246-103 (MACK SC0262). OWNER NOTIFICATION BEGAN DECEMBER 27, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 610-709-3337.
MACK TRUCKS, INCORPORATEDManufacturer number SC0276View on NHTSA.gov
02V061002

SUSPENSION:REAR

Mar 21, 2002
213 units potentially affected
The defect: ON CERTAIN HEAVY DUTY TRUCKS EQUIPPED WITH DANA SPICER TANDEM DRIVE AXLE MODELS DS463, AN UNDERSIZED ATTACHMENT WELD MAY FRACTURE WITHOUT WARNING.
The risk: THE LOSS OF THIS ATTACHMENT TO THE VEHICLE CHASSIS CAN ADVERSELY AFFECT VEHICLE HANDLING OR DRIVER CONTROL.
The remedy: THE DEALERS WILL REMOVE THE SUSPECT BRACKET, INSPECT THE AXLE HOUSING, AND REWELD THE BRACKET TO THE AXLE HOUSING. OWNER NOTIFICATION BEGAN APRIL 22, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 610-709-3337.
MACK TRUCKS, INCORPORATEDManufacturer number SCO273View on NHTSA.gov
01V301000

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

Sep 24, 2001
483 units potentially affected
The defect: VEHICLE DESCRIPTION: CLASS A HEAVY DUTY TRUCKS WITH 18,000 LB. FRONT AXLES MAY HAVE FRONT SPRINGS INSTALLED THAT ARE RATED FOR THE 14,600 LB. FRONT AXLE.
The risk: FRONT SPRING FAILURE COULD RESULT IN LOSS OF VEHICLE CONTROL.
The remedy: DEALERS WILL REPLACE BOTH SPRINGS. OWNER NOTIFICATION BEGAN DECEMBER 26, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1-610-709-3011.
MACK TRUCKS, INCORPORATEDView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureBrakesSuspension
Filed Aug 4, 2008
Crash reported1 death reported

A REPORT, "PROBLEMS INVOLVING KENTUCKY COAL TRUCKS" WAS SUBMITTED AS A PETITION TO THE U. S. DEPARTMENT OF TRANSPORTATION TO THE ATTENTION OF THE SECRETARY MARY E. PETERS. THIS PETITION DESCRIBED FATAL ACCIDENT OCCURRENCES IN KENTUCKY DURING THE TIME PERIOD 2001 THROUGH 2005 INVOLVING DUMP TRUCKS, ILLEGALLY LICENSED, THAT WERE OVERWIDTH AND DID NOT COMPLY WITH FEDERAL MOTOR CARRIER SAFETY REGULATIONS. AS OF THIS DATE, AUGUST 4, 2008, NO RESPONSE HAS BEEN RECEIVED FROM THE USDOT. THE ACCIDENTS OCCURRED BECAUSE OF INSUFFICIENT BRAKE CAPACITY ON MACK RD888SX DUMP TRUCKS. TESTS PERFORMED ON A NEW MACK RD888SX VEHICLE LOADED TO LEGAL KENTUCKY WEIGHT LIMITS ESTABLISHED IT WAS NOT POSSIBLE TO STOP THAT TRUCK WITHIN FEDERAL MOTOR CARRIER SAFETY REQUIREMENTS. AT LEAST 65 DEATHS OCCURRED DURING THE PAST FIVE YEARS WERE ESTIMATED TO HAVE OCCURRED BECAUSE OF EXCESSIVELY LOADED COAL DUMP TRUCKS. THE INCIDENT DATA BELOW DATED MARCH 7, 2005, RELATES TO ONE INCIDENT IN WHICH A MINISTER WAS KILLED. CIVIL ACTION AGAINST THE COAL TRUCK DRIVER AND THE COAL COMPANY RESULTED IN A JUDGMENT AGAINST THE DEFENDANTS. NO REMEDIAL ACTION HAS YET BEEN TAKEN BY AGENCIES WITHIN THE DEPARTMENT OF TRANSPORTATION NOR HAS ANYONE FROM THE DOT RESPONDED TO MY MARCH 7, 2008, LETTER AND DATED REPORT OF MARCH 3, 2008. *TR

NHTSA ID
10236871
Incident
Mar 7, 2005
Suspension
Filed Apr 13, 2005
Crash reported

LOOSE FROM THE RIGHT SIDE OF THE TANDEM SUSPENSION ON A 2000 MACK DUMP TRUCK RESULTING IN THE TRUCK TURNING OVER WHILE DUMPING.***NO ANSWER REQUIRED***. *MR THE TRUNION BRACKET AND CROSS MEMBER ASSEMBLY BROKE ON THREE OF THE FLEETS OTHER MACK TRUCKS (2000 MACK RD688S). *NM

NHTSA ID
10119010
Incident
Jan 1, 1901

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

CBR-407 202409

SERVICE BRAKES

CBR: To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP fi le will need to be downloaded.

M-465-001 202311

POWER TRAIN

TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft.

M728-005A 202308

SUSPENSION

TSB: Barksdale Leveling Valve, Leak Test

KC-806 Rev 5

ELECTRICAL SYSTEM

V-MAC III Odometer And Engine Hours Programming

KC-614-Ver4

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

CBR: eWarranty To UCHP Labor Code ( SCC Code ) Crossover, Conversion Information For Use With Campaigns ( FI, PI ) And Recalls ( EC, SC ), Location On Trucks Dealer Portal ( TDP )

KC-750

ENGINE AND ENGINE COOLING

US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mack Rd by model year
YearComplaintsRecallsInvestigationsIssue Index
2005000—
2004030—
2003010—
2002030—
2001050—
2000Viewing250—
1999040—
1998020—
1996100—
1995010—
1994020—
1993030—
1992030—
1991010—
1990020—
1989030—
1988020—
1987220—
1986010—
1985010—
1984010—
1983010—
1982010—
1981010—
1980010—
1979010—
1978070—
19770110—
1976050—
1975060—
1974070—
1973040—
1972030—
1971050—
1970030—
1969010—
1968010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.