RoadVitals

2026 Mack Terrapro (te)

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Mar 11, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2026 Mack Terrapro (te). 1 safety recall has been issued covering this model year; and 9 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V139000

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

Mar 11, 2026
775 units potentially affected
The defect: Mack Trucks, Inc. (Mack) is recalling certain 2022-2027 TerraPro trucks. The engine control unit (ECU) software may allow the engine to start when the transmission is not in Neutral. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
The risk: Starting the vehicle while in gear may cause unexpected vehicle movement, increasing the risk of a crash or injury.
The remedy: Dealers will update the ECU software, free of charge. Owner notification letters were mailed April 14, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0492. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov March 18, 2026.
Mack Trucks, Inc.Manufacturer number SC0492View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

CBR-2592-1 202606

ENGINE

The purpose of this CBR is to provide steps on how to correct a customer complaint of DTC P107B86 accompanied With intermittent loss of throttle.

CBR 2373-4 202605

STRUCTURE:BODY

Mack TerraPro Door Adjustment Procedure

CBR 2362-3 202604

POWER TRAIN

CBR - Mack Carrier Nut Adhesive Change.

CBR 2573-1 202604

POWER TRAIN

CBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.

SC S4920 202604

SUSPENSION

SC - Trunion Nut Pinch Bolt.

CBR 2712-7 032026

ELECTRICAL SYSTEM

CBR - No Start Condition After Over the Air Programing.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mack Terrapro (te) by model year
YearComplaintsRecallsInvestigationsIssue Index
2027010—
2026Viewing010—
2025040—
2024070—
2023040—
2022051—
2021020—
2020020—
2019010—
2018000—
2017000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.