RoadVitals

2019 Mazda CX-3 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
27
+1 complaint in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
1
Reports on file since Oct 25, 2018

What this page shows

Our database holds 27 NHTSA owner-reported complaints for the 2019 Mazda CX-3. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 27 · page 1 of 2

Airbags
Filed Aug 10, 2026

Ok so the front seat passenger side i put my phone it think there a person there and it dings constantly until I plug seatbelt it annoying I dont want to hear that all the time madza know about it they won't help unless there a recall

NHTSA ID
11755876
Incident
Aug 10, 2026
Filed Aug 13, 2025

UNKNOWN

NHTSA ID
11680467
Incident
Feb 26, 2025
Electrical
Filed Dec 17, 2024

So the sport mode on cx3 have not bracket under the sport mode and if try to activeit the sport mode whole switch goes down you cant active with grabbing it will fall out of socket

NHTSA ID
11631126
Incident
Dec 17, 2024
AirbagsInterior & seats
Filed Oct 28, 2024

The contact owns a 2019 Mazda CX-3. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. The contact stated that occasionally the air bag warning light flashed off and on. Additionally, the rear hatch door failed to open as needed. The cause of the failures has not yet been determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 21,000.

NHTSA ID
11622324
Incident
Oct 1, 2024
Mileage
21,000 mi
Electrical
Filed Jul 29, 2024

A recall notice dated July 14, 2023 stated improper design of rearview camera wiring harness fastener. The fastener may become damaged from vibrations during normal vehicle use and/or while closing the lift gate. I have been told by the dealership that they do not have the parts to remedy the issue and don't know when they will have the parts. It appears that the manufacturer has failed or is unable to remedy this safety recall in a timely manner since more than a year has passed since the recall notice was issued and they are unable to predict when the parts will be available. Recall Status: "Recall Incomplete, remedy not yet available" Manufacturer Recall Number: 6023G. NHTSA Recall Number: 23V-487.

NHTSA ID
11605215
Incident
Jul 29, 2024
Electrical
Filed Apr 19, 2024

The contact owns a 2019 Mazda CX-3. The contact stated while driving at an undisclosed speed, the vehicle lost motive power and was unable to accelerate above 20 MPH. The low oil pressure warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the electrical wiring harness, finding that the harness appeared to suffer from normal wear and tear. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 132,000.

NHTSA ID
11584043
Incident
Apr 12, 2024
Mileage
132,000 mi
Driver assistance
Filed Apr 16, 2024

The contact owns a 2019 Mazda CX-3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was made aware of the issue and provided the contact with a case number. VIN tool confirms parts not available.

NHTSA ID
11583229
Incident
Apr 16, 2024
Body & structureOther / unspecifiedSteering
Filed Dec 17, 2023
Crash reported

Dec 7, 2023, I was driving on [XXX] in Gaston County and someone slammed my vehicle as I was driving safely and not fast. I was in the middle lane and barely saw the vehicle that slammed me pushing me to the left of the interstate. Officer Talley, J was there to help me: The report number is [XXX]. The vehicle was totally damaged and I am waiting for Progressive to complete the claim so I can get another vehicle. I am currently renting a vehicle from Enterprise for 28 days. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11560533
Incident
Dec 7, 2023
Filed Nov 10, 2023

Sunroof shattered randomly while driving. (No objects hit the glass.) If my visor had been open the glass would have exploded down on me while driving potentially leading to an accident. Dealer said it was likely a pressure change and although rare does happen. No prior sign of cracks or dents. Currently waiting to hear back from insurance as dealer will not replace.

NHTSA ID
11554491
Incident
Nov 9, 2023
Filed Sep 22, 2023

No incidents. No one hurt. Just my AC broke and I think it was defective because: - I had a low milage: 17000 miles. - No accidents - No driving on a highway Why would otherwise AC condenser start leaking? There was a recall on Mazda CX-3 of 2015-2016 models. I suspect the problem was not fixed and my Mazda CX-3 2019 had the same problem.

NHTSA ID
11546100
Incident
Sep 10, 2023
Steering
Filed Mar 25, 2023

Steering wheel gives resistance to movement, both left and right. This creates a safety hazard from oversteering.

NHTSA ID
11513720
Incident
Oct 1, 2022
Steering
Filed Mar 22, 2023

Steering wheel gives resistance to movement, both left and right. This creates a safety hazard from oversteering. The contact stated that the date the failure was first noticed was Oct 1st.

NHTSA ID
11513159
Incident
Oct 31, 2022
Driver assistanceFuel system
Filed Mar 19, 2023

I have two issues. The front crash warning light goes on and off intermittently even when alone on the highway. This happens about once a month. The second issue is more serious. My car showed 40 miles of gas left in the tank, and ran out of gas. Fortunately I was in the right hand lane and there was a shoulder. Had this happed anyplace else I'd likely be dead. I took my car to the dealer where I bought it. they could not explain the problem and told me to assume it would never happen again (!). I contacted Mazda directly twice. The first time they took my info and did nothing. The second time they told me to take it to another dealership. I cannot tell that the issue has been reported anywhere so I'm reporting it here. Thank you.

NHTSA ID
11512641
Incident
Dec 20, 2022
ElectricalSteering
Filed Feb 22, 2023

The contact owns a 2019 Mazda CX-3. The contact stated while driving approximately 60 MPH, while making a lane adjustment to the left, the automated lane departure system overcorrected the steering to the right. The contact stated that the failure was intermittent however, the failure had begun to occur at slower speeds. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the steering shaft needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 29,056.

NHTSA ID
11508623
Incident
Jan 7, 2023
Mileage
29,056 mi
Visibility
Filed Dec 28, 2022

In early November 2022, a stress crack appeared on the left side of the front windshield. The crack was about 20 inches long, about halfway down the windshield, and impaired my view of the road. I took it to the dealership (Jeff Haas Mazda at 16711 Katy Freeway, Houston, Texas) for inspection and they confirmed it was a stress crack from the pillar, not caused by an object hitting the windshield. They refused to replace the windshield at no cost. I called Mazda to file a complaint about and was told to file a claim with my insurance. I believe this is a defect with the vehicle and should be covered by the manufacturer.

NHTSA ID
11499183
Incident
Nov 2, 2022
Fuel system
Filed Jun 10, 2022

I was told I have a recall on my fuel pump it can die at any time! Then they tell you they have no solution for fixing it so you're taking your life in your own hands going out of town having a car break down on you! How is that right I buy a new car thinking I can drive it safely and now I'm afraid to go anywhere and this isn't the first recall this car is had either!

NHTSA ID
11468563
Incident
Nov 10, 2021
Fuel system
Filed Jun 6, 2022

The contact owns a 2019 Mazda CX3. The contact received notification for NHTSA Campaign Number: 21V875000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID
11467761
Incident
Jan 15, 2022
Fuel system
Filed Jan 24, 2022

The contact owns a 2019 Mazda CX-3. The contact received notification of NHTSA Campaign Number: 21V875000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not made aware of the issue. The contact was unaware if a failure was experienced. VIN tool confirms parts are not available.

NHTSA ID
11448699
Incident
Jan 17, 2022
Driver assistance
Filed Jan 17, 2022

Rough starting, stalling while going to switch gears, hesitating when pressing gas.

NHTSA ID
11447754
Incident
Jan 17, 2022
Interior & seatsSteering
Filed Jan 16, 2022

Steering Issue: Vehicle from purchase date had stiff steering. Figured this was just a new vehicle and it would get loose as it ages. As of one year later and 14K miles it has gotten worse. Especially at highway speeds the wheel gets "stuck" and breaking it free causes me to oversteer/overcompensate which gives the impression the vehicle is jerking left or right while in motion. Brought to the dealer who stated it's the steering column that will need to be replaced and the part has a six week backorder. Seat Issue: The passenger seat weight sensor alarms with zero weight on the seat.

NHTSA ID
11447702
Incident
Jan 16, 2022
Electrical
Filed Aug 23, 2021

The contact owns a 2019 Mazda CX3. The contact stated while turning off the vehicle, the engine did shut-off however, the interior electrical components of the vehicle such as the radio and the doors would not automatically lock intermittently. The contact took the vehicle to a local dealer who inspected the vehicle and could not duplicate the failure. The key fob battery was replaced to fix the issue however, the failure recurred with the push to start not operating as designed. The contact was concerned about a possible manufacturer network failure with the push to start function, key fob, or the vehicle. The vehicle was not repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.

NHTSA ID
11430127
Incident
Mar 15, 2021
Mileage
20,000 mi
Driver assistanceElectrical
Filed Jul 18, 2020

BATTERY HAS DIED TWICE FOR NO REASON. LOCKS NEED TO BE UNLOCKED MANUALLY. I HAVE TO TURN ON CAR TO OPEN OTHER DOORS.

NHTSA ID
11340083
Incident
Jul 4, 2020
Mileage
10,000 mi
ElectricalExterior lighting
Filed Mar 4, 2020

WHILE DRIVING THE VEHICLE ENTIRE DASH LIGHTS GO DARK. THIS IS THE THIRD EPISODE I HAVE EXPERIENCED THIS. THE VEHICLE HAS BEEN TO DEALER TWICE BEFORE WITH SAME COMPLAINT. I CONTACTED MAZDA IN DECEMBER 2018 & WAS GIVEN REFERENCE NUMBER OF 1-1911536225. INCIDENT HAPPENED AGAIN TODAY WHEN DRIVING UNDER OVERPASS ON HIGHWAY

NHTSA ID
11316059
Incident
Mar 4, 2020
Mileage
1,200 mi
Electrical
Filed Mar 3, 2020

I PURCHASED MY 2019 CX 3 NOVEMBER 2018. APRIL 17 2019 WITH 1840 MILES I NEEDED A NEW BATTERY. I WAS TOLD I DIDN'T DRIVE THE CARE ENOUGH! I DRIVE MY CAR EVERY DAY BUT IT IS LOCAL DRIVING. FEBRUARY 25 2020 MY CAR WAS SERVICED AT 5000 MILES INCLUDING OIL CHANGE AND ENGINE CHECK. PAPERWORK SHOWED BATTERY AT 100%. MARCH 2 2020 ANOTHER NEW BATTERY WAS INSTALLED. I WAS TOLD IT WAS BECAUSE OF THE "COLD" (70 DEGREES) WEATHER! I DO NOT LEAVE A/C OR RADIO RUNNING WHEN I EXIT THE CAR. I WOULD LIKE TO KNOW IF THERE IS AN ELECTRICAL PROBLEM WITH MY CAR OR SOME OTHER UNDERLYING PROBLEM. WILL I HAVE TO REPLACE THE BATTERY ANNUALLY??? BOTH INSTANCES OCCURRED WHEN I TURNED THE CAR ON AND ALL LIGHTS FLASHED, CAR DID NOT WANT TO GO. TURNED IT OFF, RESTARTED, CHECK ENGINE LIGHT CAME ON. THANK YOU

NHTSA ID
11315769
Incident
Mar 2, 2020
Mileage
5,098 mi
Brakes
Filed Aug 16, 2019

TL* THE CONTACT LEASED A 2019 MAZDA CX-3. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL GRINDING NOISE COMING FROM THE VEHICLE AND BRAKES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SMITH CAIRNS FORD LINCOLN (900 CENTRAL PARK AVE, YONKERS, NY 10704, (914) 377-8100) WHERE IT WAS DIAGNOSED THAT PEBBLES WERE CAUSING THE ABNORMAL NOISE AND THE BRAKES NEEDED TO BE RESURFACED. THE FRONT AND REAR ROTORS WERE REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1-2295928510. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 1,000.

NHTSA ID
11244420
Incident
Jun 19, 2019
Mileage
1,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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