RoadVitals

2012 Mazda CX-7 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
39
Latest Oct 1, 2023
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Apr 10, 2012

What this page shows

Our database holds 39 NHTSA owner-reported complaints for the 2012 Mazda CX-7. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 39 · page 1 of 2

Exterior lighting
Filed Oct 1, 2023

No matter the bulbs I use, the headlights are always dim. This is incredibly unsafe for night driving.

NHTSA ID
11547599
Incident
Jan 1, 2020
Body & structureBrakesOther / unspecified
Filed Jan 10, 2023

There is excessive rust on this MAZDA. We drive in NYC, and i believe due to the close proximity to the ocean this Mazda was not properly prepared.

NHTSA ID
11501002
Incident
Jan 1, 2018
Exterior lighting
Filed Nov 29, 2021

The headlights are too dim for safe night driving. Bulbs also fail yearly. This is a common problem reported with 2012 MAZDA CX7

NHTSA ID
11442002
Incident
Nov 29, 2021
ElectricalEngineFuel system
Filed Mar 31, 2021

THE VEHICLE WOULD NOT START, WOULD STALL OUT AND TURN OFF WHILE DRIVING. THE DRIVER'S SIDE WINDOW WILL NOT MOVE UP OR DOWN. THE CAR WOULD START WITH JUMPER CABLES, IDLE FOR A FEW MINUTES, THEN GO COMPLETELY DEAD, NO LIGHTS, NO BUZZ, NO NOTHING AS SOON AS IT WAS PUT INTO REVERSE. THE CAR HAS A NEW BATTERY, NEW COILS, NEW SPARK PLUGS AND CONTINUES TO MISFIRE. MAZDA HAS BEEN UNRESPONSIVE TO MESSAGES DUE TO OPEN RECALLS.

NHTSA ID
11405874
Incident
Mar 19, 2021
Mileage
87,000 mi
Exterior lighting
Filed Nov 1, 2020

NO ACCIDENTS HAS HAPPENED, BUT THE LOW BEAM HEADLIGHTS KEEP BLOWING OUT. I HAVE TO HAVE THEM REPLACED EVERY 3-6 MONTHS. OBVIOUSLY THERE IS A PROBLEM. UPON DOING SEARCH ON INTERNET, I NOTICE SEVERAL COMPLAINTS ON THIS PROBLEM. LIGHTS ARE NOT CHEAP AND VERY FRUSTRATING WHEN YOU ARE DRIVING AT NIGHT AND THIS HAPPENS.

NHTSA ID
11372547
Incident
Oct 23, 2020
Mileage
141,000 mi
Electrical
Filed Sep 2, 2020

OPENED THE DRIVER SIDE DOOR TO GET INTO VEHICLE THIS MORNING ALL WAS FINE. WHEN I GOT TO WORK AND TRIED TO OPEN THE DRIVER DOOR, IT WOULD NOT OPEN. I GOT OUT OF THE CAR BY CLIMBING OVER THE CENTER CONSOLE AND OPENING THE SIDE DOOR. I CHECKED THE OTHER DOORS (AND TRUNK) AND THEY ALL OPENED. I CHECKED THE DRIVER SIDE DOOR FROM OUTSIDE THE VEHICLE THEN AND IT STILL WOULD NOT OPEN. IT'S A SAFETY HAZARD IF YOU NEED TO GET OUT OF THE CAR QUICKLY. ALSO I AM A SENIOR CITIZEN SO IT'S NO LONGER EASY TO CLIMB OVER THE SEATS TO OPEN THE PASSENGER DOOR INSTEAD.

NHTSA ID
11352825
Incident
Sep 2, 2020
Mileage
65,000 mi
AirbagsInterior & seats
Filed Feb 3, 2020

AIRBAG SENSOR STAYS ON

NHTSA ID
11306879
Incident
Jan 15, 2020
Mileage
123,000 mi
ElectricalExterior lighting
Filed Dec 8, 2019

THE DIM LIGHTS ARE SO DANGEROUS AND DO NOT PROVIDE ANY VISIBILITY AT NIGHT AT ALL. IT IS VERY DANGEROUS TO DRIVE AND I HAVE HAD SO MANY NEAR MISSES WHILE PASSING OTHER VEHICLES OR TRYING TO NOT RUN OFF THE ROAD DUE TO NOT BEING ABLE TO SEE. PLUS THE BULBS BURN OUT SEVERAL TIMES THROUGHOUT THE YEAR AND I'M CONSTANTLY HAVING TO REPLACE THEM. BUT TO DRIVE AT NIGHT IS SO SCARY BECAUSE I CANNOT SEE THE ROADWAY DUE TO POOR LIGHTING FROM THE CARS HEADLIGHTS. AND ALSO THE MOTORS THAT ROLL DOWN THE WINDOWS ARE CONSTANTLY GOING OUT AND I HAVE TO REPLACE THOSE AS WELL OTHERWISE MY WINDOW GETS STUCK AND I CAN'T GET IT TO ROLL BACK UP.

NHTSA ID
11287722
Incident
Jan 2, 2019
Fuel system
Filed Mar 15, 2019

CHECK ENGINE LIGHT CAME ON SHORTLY AFTER I PURCHASED MY BRAND NEW MAZDA CX7. DEALERSHIP JUST SIMPLY RESETTED IT WITHOUT FURTHER INSPECTION AND NOW AFTER WARRANTY LIGHT IS BACK ON. HAD ALREADY REPLACED GAS CAP AND L RESET WAS DONE AGAIN BUT IT IS BACK ON. I READ A LOT OF COMPLAINTS ONLINE ABOUT THE CHECK EGINE LIGHT. I SEEMS LIKE A COMMON PROBLEM WITH MAZDA CARS BUT MAZDA DOES NOT SEEM TO CONCERNED ABOUT IT. MY CAR CANT PASS INSPECTION BECAUSE CODE P0442-EVAPORATIVE EMISSION SYSTEM LEAK DETECTED (SMALL LEAK) KEEPS COMING UP. I WANT MAZDA TO CORRECT THIS PROBLEM BECAUSE IT APPEARS TO BE A COMMON PROBLEM AMONG MAZDA OWNERS. EMAILED MAZDA AND NO ANSWER SO I CALLED 800 NUMBER AND WAS TOLD THAT THERE ARE NO RECALLS ON THIS PROBLEM. PLEASE HELP. NOT SURE OF THE DATE IT INITIALLY HAPPENED. BUT CHECK ENGINE LIGHT CAME ON AGAIN LAST SUMMER 2018 THANKS.

NHTSA ID
11187055
Incident
Nov 1, 2012
Mileage
1,000 mi
Exterior lightingVisibility
Filed Dec 1, 2018

HEADLIGHTS BLOW NUMEROUS TIMES IN A YEAR. WHEN 'OPERATIONAL''THE HEADLIGHTS ARE VERY DIM AT NIGHT. I RESEARCHED AND THIS SEEMS TO BE A REOCCURRING ISSUE ON MANY MAZDA VEHICLES. I HAVE TRIED TO REACH OUT TO MAZDA, WITH NO RESPONSE. THIS IS VERY DANGEROUS AND MY TURN SIGNALS ARE BRIGHTER THAN MY LIGHTS. EVERYONE ON THE FORUM SUGGESTS THE PROJECTOR LENSES THAT COME EQUIPPED ARE FAULTY. I SPENT $400 ON AFTERMARKET HEADLIGHTS (FULL HOUSING) TO TRY AND RECTIFY THIS PROBLEM OR MAKE IT BETTER TO BE ABLE TO SEE AT NIGHT, SINCE I HAVE HEARD NOTHING FROM MAZDA AND THEY SEEM NOT WILLING TO LOOK INSIDE THE ISSUE WITH MANY OF THEIR VEHICLES.THIS HAS BEEN A REPCCUING ISSUE SINCE PURCHASE IN 2012.

NHTSA ID
11155294
Incident
Jan 2, 2018
Mileage
25,000 mi
Suspension
Filed May 21, 2018

TL* THE CONTACT OWNS A 2012 MAZDA CX-7. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MADE A LOUD CLUNKING NOISE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED AT (MOFFITT MAZDA IN BOSSIER CITY, LOUISIANA) PER NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) AND THE FAILURE RECURRED DIRECTLY AFTER THE REPAIR. THE DEALER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE HAD ALREADY BEEN REPAIRED; THEREFORE, THE CONTACT WOULD HAVE TO PAY A DIAGNOSTIC FEE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.

NHTSA ID
11097104
Incident
May 7, 2018
Mileage
88,000 mi
Exterior lighting
Filed May 17, 2018

TL* THE CONTACT OWNS A 2012 MAZDA CX-7. WHILE OPERATING THE VEHICLE WITH THE HEADLIGHTS TURNED ON, THE LIGHTS WOULD NOT ILLUMINATE BRIGHT ENOUGH FOR THE DRIVER TO SEE THE ROAD AHEAD. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

NHTSA ID
11096558
Incident
May 1, 2018
Filed Apr 21, 2018
Crash reported

MY CAR WAS PARKED AND TURNED OFF WITH THE KEY IN MY HAND. I INSERTED THE KEY AND STARTED THE CAR WITH MY FOOT ON THE BRAKE. MY FOOT WAS STILL ON THE BRAKE PEDAL WHEN I PUT THE CAR IN DRIVE. IT SURGED AHEAD AND WITHOUT ANY WARNING I CRASHED INTO A CEMENT BASE TO A POLE. I HAD BEEN PARKED IN THE DRIVEWAY OF A DONATION CENTER.

NHTSA ID
11089194
Incident
Apr 3, 2018
Mileage
89,000 mi
Driver assistance
Filed Apr 12, 2018
Crash reported

MY CAR WAS PARKED AND TURNED OFF. I ENTERED THE CAR, PUT MY FOOT ON THE BRAKE TO START THE CAR AND THEN PUT THE CAR IN DRIVE. IMMEDIATELY IT SURGED FORWARD ABOUT 50 FEET HITTING A CEMENT BASE TO A POLE. MY FOOT WAS STILL ON THE BRAKE. THE AIR BAG DEPLOYED AND THE SEATBELT WORKED KEEPING ME FROM ANY INJURY. THE INSURANCE COMPANY DETERMINED IT WAS TOTALED. THIS HAPPENED IN A PARKING LOT. THERE WAS NO POLICE REPORT AS IT WAS DEAMED PRIVATE PROPERTY AS IT WAS A GOODWILL STORE.

NHTSA ID
11084695
Incident
Apr 3, 2018
Mileage
89,000 mi
Suspension
Filed Jan 19, 2018

MAZDA CXC 7 2012 THERE IS A SAFETY RECALL DUE TO FRONT FRONT SUSPENSION BALL JOINT FITTING THAT CAN CAUSE THE BALL JOINT AND LOWER CONTROL ARM TO SEPERATE. THIS CAN CAUSE LOSS OF STEERING CONTROL INCREASING RISK OF A CRASH. I CALLED BRIGHT BAY MAZDA IN BAYSHORE NY 1-631-666-6100 AND WAS ADVISED TO BRING CAR IN. I DID AND IT WAS LOOKED OVER. I WAS IT DID NOT NEED IMMEDIATE ATTENTION ON 11/21/2016 AND THAT WHEN THE PARTS CAME IN THEY WOULD FIX THE CAR. I CALLED TODAY 1/19/18 AND WAS TOLD THEY STILL DONT HAVE THE PART AND THAT THIS IS A PRELIMINARY NOTICE THAT GETS SENT TO CAR OWNERS PER SHERRY AT MAZDA. SERIOUSLY 2 YEARS AND NO RESOLUTION. I WANT TO FILE A COMPLAINT.

NHTSA ID
11063715
Incident
Nov 21, 2016
Suspension
Filed Dec 14, 2017

TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION). THE DEALER (NAPLETON MAZDA BOURBONNAIS, 515 WILLIAM R LATHAM SENIOR DR, BOURBONNAIS, IL 60914) STATED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11054815
Incident
Aug 14, 2016
ElectricalVisibility
Filed Nov 28, 2017

WINDOW MOTORS; SHORTLY AFTER I PURCHASE MY VEHICLE MY DRIVER WINDOW WOULD BE DIFFICULT TO GO UP ONCE IT WENT DOWN. THEN IT GOT WORSE AND MADE A LOUD SOUND WHEN IT WENT UP AND ONE WOULD HAVE TO PULL IT UP. NOW THE DRIVER WINDOW DOES THAT. ITS HARD TO GET IT UP ONCE ITS DOWN AND MAKES A LOUD SOUND. I FIND IT STRANGE THAT BOTH WINDOWS ARE NOW NOT WORKING.

NHTSA ID
11051053
Incident
Jan 1, 2015
AirbagsSteering
Filed Oct 3, 2017

THERE ARE 2 RECALLS ISSUED ON MY VEHICLE. ONE IS THE AIRBAGS AND THE OTHER IS THE LOWER ARM CONTROL. I HAVE CONTACTED MAZDA 4 TIMES AND THEY TELL ME THEY DO NOT HAVE PARTS AND DON'T HAVE A TIME FRAME THAT I CAN COME IN AND GET THESE ISSUES RESOLVED. BOTH OF THESE RECALLS ARE A SAFETY CONCERN FOR MYSELF AND MY CHILDREN.

NHTSA ID
11031627
Incident
Oct 3, 2017
AirbagsSuspension
Filed Sep 19, 2017

GOT 2 RECALLS TELLING ME THAT I WILL BE CONTACTED WHEN IT PARTS ARE IN TO BE REPAIRED, SO FAR NOTHING IS BEEN DONE.

NHTSA ID
11024286
Incident
Sep 19, 2017
Other / unspecifiedSuspension
Filed Sep 13, 2017

TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED ABOUT THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A CLICKING SOUND COMING FROM THE FRONT DRIVER AND PASSENGER WHEELS. THE FAILURE MILEAGE WAS 50,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11023342
Incident
Oct 1, 2016
Mileage
50,500 mi
Airbags
Filed Sep 5, 2017

TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11021487
Incident
Jul 24, 2017
Airbags
Filed Sep 5, 2017

TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11021486
Incident
Jul 24, 2017
Suspension
Filed Aug 30, 2017

TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BANKSTON FORD DEALER, LOCATED IN FT WORTH TX, WHERE IT WAS INFORMED THE RECALL REMEDY PART FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.

NHTSA ID
11020630
Incident
Sep 7, 2016
Suspension
Filed Aug 21, 2017

TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH NAPLETON'S SCHAUMBURG MAZDA (110 W GOLF RD, SCHAUMBURG, IL 60195) WHO STATED THAT THE CONTACT WOULD RECEIVE A PHONE CALL ONCE PARTS BECAME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11018698
Incident
Oct 15, 2016
Suspension
Filed Aug 21, 2017

TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (DON MILLER DODGE CHRYSLER JEEP RAM, LOCATED AT 5802 ODANA RD, MADISON, WI 53719) WHO STATED THAT THE RECALL PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11016471
Incident
Oct 10, 2016

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