2016 Mazda Mazda3 Driver assistance Problems

My 2016 Mazda 3 has had a faulty rearview camera, computerized controls, and monitor display screen for over 2 years now. I am not sure if there is a problem with the electrical system because I have lost the ability to turn on the navigation function, the stereo function, and to see the vehicle maintenance information with non-functioning electrical controls and display screen. Sometimes the monitor display would show a blank screen or a fuzzy screen which is a safety hazard especially when I'm driving my vehicle in reverse and could potentially cause an accident. There has been a recall on the rearview camera since July 2023. I have contacted the Mazda dealership multiple times, and they have repeatedly said that the rearview camera parts are still not available. This is unacceptable because it seriously compromises my safety and the safety of others if I cannot safely back up my vehicle when driving due to the faulty rearview camera, computerized controls and monitor display screen. There should also be a recall on the computerized controls and monitor display screen.

NHTSA ID

11625563

Incident

Jul 1, 2022

The contact owns a 2016 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera image was distorted or failed to display an image while reversing. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000. Parts distribution disconnect.

NHTSA ID

11624017

Incident

Aug 15, 2022

Mileage

60,000 mi

It’s been over a year since recall number 23v-487 was issued Need to get it taken care of

NHTSA ID

11619306

Incident

Oct 11, 2024

The contact owns a 2016 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse, the digital display screen flickered before going black. The display screen failed to produce a proper image after powering on independently. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

NHTSA ID

11617500

Incident

Jul 15, 2023

Mileage

100,000 mi

The contact owns a 2016 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted into reverse, the digital display screen flickered before going black and failed to display a proper rearview image. Upon further inspection, the contact noticed that when the A/C was activated, the rearview image was flickering quickly. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was unavailable. VIN tool confirms parts not available.

NHTSA ID

11617493

Incident

Mar 15, 2024

The contact owns a 2016 Mazda Mazda3. The contact stated that the digital screen went blank and was repaired previously under an extended warranty. The contact then received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse, the digital screen displayed a distorted image. In addition, the failure was occasionally self-corrected after opening and closing the trunk of the vehicle. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000. VIN tool confirms parts not available.

NHTSA ID

11616687

Incident

Jan 15, 2021

Mileage

125,000 mi

The rear parking assist camera has only worked intermittently since I purchased the car. There is really no pattern to when or why the camera chooses to work or not work, but It seems most affected by opening and closing the rear hatch: if it's working and i open the hatch, it stops working; if it's not working, opening/closing it will often cause it to work again. This is a problem because parking/backing up becomes a challenge when it's not working. This puts my safety at risk because it increases the chances of me having a fender bender when in reverse.

NHTSA ID

11592289

Incident

Nov 1, 2017

The contact owns a 2016 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11591602

Incident

May 30, 2024

The contact owns a 2016 Mazda Mazda3. The contact stated while reversing, the back-over prevention camera, began to flicker, flashed, and became inoperable. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 20,000. VIN tool confirms parts not available.

NHTSA ID

11581983

Incident

Apr 1, 2022

Mileage

20,000 mi

A distorted or flickering rearview camera image while reversing could affect driver judgment, increasing the risk of a crash

NHTSA ID

11574992

Incident

Feb 28, 2024

Manufacturer Recall No 6023G NHTSA Recall No. 23V-487 Rear View Camera has NOT been repaired. How long more do I have to wait for the repairs to start? It has been over 6 months since the recall notice went out but I have had the issue for years now. Please step in and make Mazda make good on their products. I have called several dealerships but they all tell me that only Mazda headquarters knows when the repairs kits will become available. So, when is that? Do we wait until more accidents happen so the lawsuits increase over this matter? Last time I checked they are still putting out thousands of cars on the road...does that mean they are too busy to take care of these issues since, after all, they have already pocketed our monies and now we are pushed to the side as if we don't matter? I await great news.

NHTSA ID

11564075

Incident

Jan 1, 2019

The contact owns a 2016 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11549798

Incident

Oct 13, 2023

CHECK ENGINE LIGHT CAME ON CAR WAS SMOKING AFTER I DROVE IT NOT VERY FAR TOOK IT TO THE DEALERSHIP THERE CLAIMING SOFTWARE ISSUE MY CAR BATTERY IS ALMOST COMPLETELY DRAINED AND I JUST GOT THIS CAR SOMETIME KEYS WON'T WORK OR MY CAR WON'T START

NHTSA ID

11280729

Incident

Sep 23, 2019

Mileage

41,000 mi

TL* THE CONTACT OWNS A 2016 MAZDA 3. WHILE DRIVING 75 MPH WITH THE CRUISE CONTROL ENGAGED, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE ACCELERATED. UPON DEPRESSING THE BRAKE PEDAL FOR THE THIRD TIME, THE VEHICLE STALLED AND COMPLETELY SHUT OFF. WHEN THE VEHICLE RESTARTED, THE CHECK ENGINE INDICATOR FLASHED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000. *TT

NHTSA ID

11161973

Incident

Dec 1, 2018

Mileage

54,000 mi

WHILE AT A STOP LIGHT IN MOUNTAIN VIEW AT CALIFORNIA AVE. IN CALIFORNIA , AS I PULLED AWAY FROM A RED LIGHT INTERSECTION AND I DECIDED TO DO A PASSING MANUEVER ON THE VEHICLE NEXT TO ME I FULLY DEPPRESED THE GAS PEDAL ALL THE WAY AND FELT THE GAS PEDAL GIVE THE RIGHT AND MOVED TO THE LEFT AND QUICKLY LOST FEELING OF GAS PEDAL AND BECAME A SAFETY ISSUE AS A PULLED OVER I NOTICED THE DAMAGED GAS PEDAL ASSEMBLY. TOOK THE VEHICLE THE NEXT DAY AND THE LOOKED AT IT AND SEEN THE DAMAGE. THEY SAID THEY NEVER SEEN A ISSUE LIKE THIS BEFORE, I BELIEVE THIS IS A SAFETY CONCERN FOR ANY DRIVER.

NHTSA ID

11024112

Incident

Sep 18, 2017

Mileage

47,873 mi