RoadVitals

2020 Mazda Mazda3 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
32
Latest Jul 2, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
14
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2020 Mazda Mazda3, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Brakes37.9%
  • Steering37.9%
  • Electrical37.9%
  • Fuel system25.3%
  • Suspension25.3%
  • Tires & wheels12.6%
  • Body & structure12.6%
  • Visibility12.6%
  • Engine12.6%
  • Exterior lighting12.6%
  • Other / unspecified12.6%
  • Powertrain (other)12.6%
  • Seat belts12.6%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

17
reports

From owner reports, verbatim

Google search shows Mazda has common problem with their front sensing camera, people are reporting the issue for different Mazda models across the board for the last few years including newer models as well. My car display shows few malfunction warning messages. Following captured from MyMazda app. 1. Forward sensing camera malfunction. i-ACTIVESENSE advanced safety and driver support systems may not operate correctly. 2. High Beam Control System is disabled. Automatic switching between high and low beams is unavailable.

NHTSA ID 11594653 · filed Jun 16, 2024

While driving on a residential street the automatic emergency braking system activated and brought the car to a very abrupt stop but there was nothing in the front of the car to activate the system. There were no cars in the on-coming lane and no cars in the lane beside my car. When the car stopped the Brake warning appeared in the windshield and a warning tone sounded. It was in the early evening and it was raining. Fortunately there were no cars behind me so there were no injuries. I took the car to the Mazda dealership and upon inspection they noted that the radar system associated with the automatic emergency braking system was malfunctioning and not correctly calculating the distance between the car and other objects. They are in the process of replacing the radar. If this had happened on the highway at higher speeds or if there had been a car behind me I would have been injured.

NHTSA ID 11546515 · filed Sep 26, 2023
All 17 reports naming driver assistance

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

3
reports

From owner reports, verbatim

My car's automatic emergency brake is deploying without warning, during driving, when there are no other cars in my forward proximity. I took it to the dealership to have it fixed, and on the drive home, it did it again. There is a recall for similar makes and models for this year, but my car has not been included.

NHTSA ID 11539401 · filed Aug 18, 2023

The contact owns a 2020 Mazda Mazda3. The contact stated while driving 35 MPH, the ABS warning light illuminated, and the brakes locked up and caused the vehicle to stall. The contact was able to restart the vehicle however, the failure persisted. The contact had taken the vehicle to a local dealer to be diagnosed however, the dealer was not able to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 2,000.

NHTSA ID 11432381 · filed Sep 9, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

3
reports

From owner reports, verbatim

TSB 02-003/24 Car front suspension bolts corroded and making metal on metal sounds during turning and braking

NHTSA ID 11699700 · filed Nov 16, 2025

Lane departure warning activated and attempted to correct during a gentle curve. The location had shifted lanes due to construction, so clear lines were visible but not the actual lane to follow which is a frequent occurrence in New York City. The system came close to steering me into the adjacent lane occupied by another vehicle forcing me to fight the correction. There was a lane departure warning on the dash and I believe the blind spot indicator was on (i.e. the adjacent vehicle was detected in some capacity). I considered this especially dangerous as in this zone also had very tight lanes so my physical correction could have also caused an accident. There was no malfunction of the physical components. No dealer or service center has reproduced the issue however I have discussed with other drivers of the same line (2020-23 Mazdas) who have had similar experiences leading to a decision to disable these "safety" features. Mazda provides a reasonable description of scenarios where lane departure and assistance will disable itself due to poor conditions or low confidence. I would recommend at a minimum requiring the system to detect and potentially differentiate lane widths, as city driving sometimes has extremely tight lanes (for example, the inner roadway of the Williamsburg Bridge where two adjacent lanes are perhaps 8-9ft with less than 2ft on either side to the wall). In these scenarios, any steering correction at all is more dangerous than if it were off.

NHTSA ID 11526570 · filed Jun 12, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

3
reports

From owner reports, verbatim

Google search shows Mazda has common problem with their front sensing camera, people are reporting the issue for different Mazda models across the board for the last few years including newer models as well. My car display shows few malfunction warning messages. Following captured from MyMazda app. 1. Forward sensing camera malfunction. i-ACTIVESENSE advanced safety and driver support systems may not operate correctly. 2. High Beam Control System is disabled. Automatic switching between high and low beams is unavailable.

NHTSA ID 11594653 · filed Jun 16, 2024

Automatic safety notification censoring system for the brakes engaged when a stop was not applicable or necessary causing the car to brake on its own in traffic. Luckily no one else was on the road.

NHTSA ID 11526537 · filed Jun 12, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

2
reports

From owner reports, verbatim

Low pressure fuel pump failure with 75,575 miles on odometer. Fuel pump completely seized. Car was parked at a retail location and would not start. Upon troubleshooting, mechanic was able to determine the low pressure pump was not delivering fuel. Pump was replaced. Faulty fuel pumps could lead to hazardous conditions as they are mounted within the fuel tank. I feel this is too early in the vehicles life for this component to have completely failed.

NHTSA ID 11748076 · filed Jul 2, 2026

Fuel pump, car dying out, can't turn off brake release from when it dies. Shaking when accelerating. Fuel gas issue.

NHTSA ID 11479130 · filed Aug 13, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

2
reports

From owner reports, verbatim

I pulled into the driveway (at about 5 mph) of my passenger's home, when a very loud, metallic pop occurred somewhere inside my vehicle. I could not discern the problem by visually inspecting the car. Upon returning to my home, I arranged for the dealership to inspect the car's suspension. They found that both rear springs had snapped off from their lower vehicle attachment points. At the time of the incident, my car was less than 6 years old and had approximately 62500 total miles. I had the dealership replace both rear springs and associated attachment hardware. Prior to this failure, the dealership had routinely inspected the suspension of my vehicle as part of PA annual inspections. I experienced NO warning symptoms prior to the suspension failure.

NHTSA ID 11700190 · filed Nov 18, 2025

TSB 02-003/24 Car front suspension bolts corroded and making metal on metal sounds during turning and braking

NHTSA ID 11699700 · filed Nov 16, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

1
report

From owner reports, verbatim

size 21545ZR18 93Y. replaced these oem tires with these from costco on feb 27 2025. in dec 5 2025 the tire developed a large bubble. miles bought was 27790. current miles 31212. per tire center steal belting was broken no signs of road hazard or other damage. the belt broke and rubber was stressed with " maybe a 1000 miles regaining before catastrophic failure." wear instrument showed they were literally showing new tires. states they were the 3rd michellin tires with dude wall bubbling that week. states could have caused severe accident. no warnings damage leaks or idicators. all maintenance and pressure follwed per manufacturing specs. tires are a danger to drivers even low miles to failure to cause accident.

NHTSA ID 11724244 · filed Mar 13, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

1
report

From owner reports, verbatim

WATER COMING INTO CABIN FROM DRIVER DOOR WINDOW. BROUGHT IT TO MAZDA SERVICE CENTER THREE TIMES AND THEY CANNOT FIGURE OUT WHERE WATER IS COMING FROM. WATER POOLS IN THE DOOR WHEN IT RAINS AND SEEPS INTO THE CABIN.

NHTSA ID 11387164 · filed Jan 8, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

in May 2023 the visors of the vehicle hinge melted causing the visors to hang down to eye level and would not hold up causing visibly issues for driver and passenger. dealer said it is a common issue in heat but it blocks forward visibility and won't hold up and if there were and accident, forward movement of passenger or driver can cause the head to hit the visor causing injury.

NHTSA ID 11533720 · filed Jul 21, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

1
report

From owner reports, verbatim

EL VEHICULO TIENE PROBLEMAS DE ENCENDIDO, DESPUES DE ESTAR EN REPOSO DOS DIAS NO ENCIENDE SE TIENE QUE PASAR CORRIENTE, INCLUSIVE EN MANEJOS CORTOS AL VOLVER A ENCENDER EL VEHICULO PRESENTA EL MISMO PROBLEMA, ESTE ES UN PROBLEMA EN LA MAYORIA DE ESTE TIPO DE VEHICULOS, MISMOS QUE SON ENCONTRADOS MUCHOS COMENTARIOS EN INTERNET, EL VEHICULO ESTA EN LA CDMX MEXICO.

NHTSA ID 11444732 · filed Dec 22, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

1
report

From owner reports, verbatim

Google search shows Mazda has common problem with their front sensing camera, people are reporting the issue for different Mazda models across the board for the last few years including newer models as well. My car display shows few malfunction warning messages. Following captured from MyMazda app. 1. Forward sensing camera malfunction. i-ACTIVESENSE advanced safety and driver support systems may not operate correctly. 2. High Beam Control System is disabled. Automatic switching between high and low beams is unavailable.

NHTSA ID 11594653 · filed Jun 16, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

See attached document for complaint.

NHTSA ID 11671865 · filed Jul 8, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

1
report

From owner reports, verbatim

My Mazda3 began producing a chirp when shifting from 3rd to 4th gear (automatic transmission). The dealer stated that the car needed a new torque converter. At the time the car only 37,000 miles on it, quite low mileage for a torque converter to fail. Mazda has previously admitted to producing cars with faulty torque converters, as specified in Mazda TXXXXXX] ). While my car fit the description of both the problem and proposed fix, and also fell within the applicable models/VINs listed on the TSB, Mazda corporate HQ stated that my specific VIN was not covered by the TSB, and therefore the repair cost was my responsibility. Since the problem, solution, and general vehicle type are entirely as described in the TSB, it appears possible that the TSB was too narrowly scoped and omitted impacted vehicles, to the detriment of owners. This would also cause potential safety concerns, since an unrepaired torque converter could produce unexpected shifting problems. Therefore I suggest that NHTSA investigate to determine if additional vehicles are impacted by Mazda's faulty torque converters. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID 11719227 · filed Feb 19, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

1
report

From owner reports, verbatim

Passenger seat belt won’t retract and remains in a locked state.

NHTSA ID 11603045 · filed Jul 17, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .