2021 Mazda Mazda3 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2021 Mazda Mazda3, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine1931.7%
- Driver assistance1016.7%
- Electrical711.7%
- Brakes58.3%
- Powertrain (other)58.3%
- Airbags46.7%
- Suspension23.3%
- Body & structure23.3%
- Fuel system23.3%
- Other / unspecified23.3%
- Steering11.7%
- Seat belts11.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
Low engine oil message appeared on dash. Had car towed to Mazda. Had valve stem seals replaced under warranty.
Spontaneous loss of power while driving on highway. Check engine light came on. Speed limited by car. Continues to vibrate especially at idle from cold start. Code P0304 intermittently popping up.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
During the incident, the vehicle exhibited an uncontrollable malfunction—the steering wheel suddenly jerked sharply to the right while accelerating violently, leaving me unable to steer or brake effectively, the car was looking forward. The car ultimately came to a stop upon colliding with a truck parked diagonally in front of me. After impact, I observed that the front tires remained stuck in a turned-right position, with the steering wheel also locked in that position. This was not an isolated event. Multiple reports from Mazda owners describe similar experiences with their vehicles unexpectedly veering to the right and accelerating without driver input. Given these recurring reports and my own experience, I strongly suspect that a manufacturing defect—whether mechanical, electronic, or software-related—may have contributed to this accident.
When this feature is left on in my vehicle, it will detect curves, vehicles, and objects that are not there, and as a result, will attempt to turn my steering wheel (safety concern). I have had to keep this feature turned off to prevent it wrecking the car, because I could be on a straight road, and it will detect a curve that isn’t there and begin turning the wheel, which could result in a fatal accident if not corrected and disabled by the driver. It is available for inspection upon request. As the dealer has not driven the vehicle, they have not recreated the error, however if anyone were to drive the vehicle, they would be able to observe the malfunction. The dealer has been made aware on many occasions, though they never documented it and only suggested that I turn the feature off, which automatically turns itself on upon ignition. There are no warnings that there is a malfunction; you only know there is an error once an alert pops up thinking you’re missing a curve and attempts to turn your steering wheel though there is no curve. This issue has persisted over the life of the vehicle.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
While driving to work, the dashboard displayed “Charging system malfunction, pull over.” The driver pulled over safely. The vehicle has electric power steering, so a loss of charging power while driving could reduce steering assist and cause the vehicle to stall in traffic. This happened three days after a Mazda dealer replaced the front passenger-side lower control arm. That part had failed at 111,777 miles, causing clunking under braking and making the car unsafe to drive (previously reported to NHTSA). This is the second safety-related failure on this vehicle in two weeks. The vehicle is again off the road pending dealer diagnosis. Reported to Mazda Customer Experience, case #00503860.
During the incident, the vehicle exhibited an uncontrollable malfunction—the steering wheel suddenly jerked sharply to the right while accelerating violently, leaving me unable to steer or brake effectively, the car was looking forward. The car ultimately came to a stop upon colliding with a truck parked diagonally in front of me. After impact, I observed that the front tires remained stuck in a turned-right position, with the steering wheel also locked in that position. This was not an isolated event. Multiple reports from Mazda owners describe similar experiences with their vehicles unexpectedly veering to the right and accelerating without driver input. Given these recurring reports and my own experience, I strongly suspect that a manufacturing defect—whether mechanical, electronic, or software-related—may have contributed to this accident.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
Car made grinding sound with notable vibration when starting to move after shifting into drive. Felt like brakes weren't releasing. Had car towed to dealership where they diagnosed that the front left brake shim was damaged and making contact with the rotor, had to pay to fix it out of pocket.
Brakes are underpowered especially when hot. Drove 20-30 minutes in traffic and when decelerating from 60 mph highway in turn lane to turn into neighborhood the brakes felt very soft . Car only has 28k miles on it and pads have plenty of life left. Have seen similar complaints on online forums.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
Radiator leaking coolant requiring replacement at 60k miles. Mazda updated the part which means they know it's bad, should be fixed for free for all affected owners.
Making sharp right turn out of parking lot under hard acceleration, car suddenly made terrible grinding sound that shook the whole car. Continued driving, within another quarter mile the whole car started shaking again with loud noise. Had car towed to Mazda where they discovered that the rear differential had failed. Rear differential replaced under warranty. Noticed faint high pitched sound coming from rear in months leading up to incident. Had differential and transfer case fluid changed less than 1000 miles and 1 month before incident making me wonder if fluid was underfilled/wrong fluid used or the diff was just bad.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
Air bag malfunction light comes on a and goes off multiple times while driving
The vehicle was badly rear ended and the airbags didn't deploy. The dashboard indicated an "airbag malfunction" after the collision happened. The failure of the airbags put myself and my passengers at serious risk; if we weren't wearing our seatbelts, which we were, we would have been gravely injured. The vehicle is less than a year old and still under warranty.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
Vehicle: 2021 Mazda Mazda3 VIN: [XXX] Mileage at failure: 111,777 Date the problem started: [date you first heard the clunk] Location: [town], [XXX] Crash / fire / injury / death: No Was the vehicle moving? Yes Component: Suspension: Front (Lower Control Arm) Description: The front passenger-side lower control arm on my 2021 Mazda3 failed at 111,777 miles. The car began clunking loudly when braking and while driving. My mechanic inspected the car on a lift, identified the lower control arm as the source, and told me the car was not safe to drive. He suspects a failed or defective part. A bolt hole near the rear control arm mount was also found empty, with rust on the threads. The lower control arm holds the front wheel in place and carries the load under braking and steering. A failure like this could cause loss of steering control. The car has been off the road since the failure. I live in [XXX], where roads are heavily salted in winter. Mazda has issued earlier recalls on other models for corrosion in the front lower control arms that could let the ball joints separate. I’m concerned this may be a similar issue. I reported this to Mazda Customer Experience on October 8, 2026 (case number: [number]). The car is scheduled for diagnosis at Thompson’s, an authorized Mazda dealer in [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
At 31,000 miles the control arm lower ball joints are torn on both lower. They must be replaced. This is a safety hazard. This should not be an issue with low mileage on this car.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
A bolt head underneath the car snapped for the steering mechanism. The problem was indicated by a clanking noise I heard for many 1000s of miles. It's been as long as I remember, but I had no idea what it really meant. It's 2.7 years old with 30,653 miles right now. There were no warnings. The wheel could have come off at any moment I was driving it. The bolt was likely over-torqued or had a manufacturing defect causing it to snap. I have pictures for when the car was propped up at a technician. One side is completely non rusted. The other side is showing rust ONLY from where the bolt was covering, so rust is an unlikely cause.
Car emits a very audible squeak when shifting right above 30mph and 40mph, car surges at lower and constant speeds, tach will slowly drop when applying throttle, surge slightly, then function as normal again
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
Car emits a very audible squeak when shifting right above 30mph and 40mph, car surges at lower and constant speeds, tach will slowly drop when applying throttle, surge slightly, then function as normal again
Strong unburnt fuel smell had just started at 6700 miles. Mazda Dealership stated that they would not be looking at my car and that gas smells are normal... After this encounter, I had 2 mechanics look at my car. Both had concluded that the smell predominantly comes from near the rear driver wheel, under the body, and that it is an extremely dangerous situation. I am a full time student and do not feel safe driving this car to class but I have no choice since Mazda is neglecting this issue. I also reported to the dealer that my brakes seem to be defective since they are causing excessive shaking when applied. Dealer informed me that they do not warranty the OEM brakes that came on my car, however Mazda Corporate informed me that they do. I do not feel safe driving this car knowing the car may combust and harm me and others on the road. The brakes also do not inspire confidence. A complaint has been filed with Mazda Corporate.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
For the past 7 months (since July 2023) the passenger rear tire keeps loosing air pressure about every two weeks requiring more air. It always drops to 10 points below the other tires. The tires have been rotated twice so it is not a problem with the tire. I believe there is a recall for the same or similar issue on Mazda 3s just not including my VIN#. I brought my car to good year a few times unable to stop this from happening.
This new car has less than 8000 miles on it and suddenly 3 of 4 BRIDGESTONE TIRES Turanza el440 215/45R18 89 have sidewall bubbles. Interesting that there are a ton of issues w sidewall Bridgestone tires on line yet the dealership keeps claiming the car must have been run over a median? Without any damage anywhere on the car? Come on.. it is clearly a manufacturer defect. They have history with sidewall bubbling. Consumers getting shafted at best and maimed at worst. Do something please!
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
During the incident, the vehicle exhibited an uncontrollable malfunction—the steering wheel suddenly jerked sharply to the right while accelerating violently, leaving me unable to steer or brake effectively, the car was looking forward. The car ultimately came to a stop upon colliding with a truck parked diagonally in front of me. After impact, I observed that the front tires remained stuck in a turned-right position, with the steering wheel also locked in that position. This was not an isolated event. Multiple reports from Mazda owners describe similar experiences with their vehicles unexpectedly veering to the right and accelerating without driver input. Given these recurring reports and my own experience, I strongly suspect that a manufacturing defect—whether mechanical, electronic, or software-related—may have contributed to this accident.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
The latches inside the driver's seatbelt receptacle feel like they wear out over time. The only reason I can tell is because there is a really noticeable creaking that develops from inside the receptacle while the seatbelt is connected. This is worse for drivers with bigger waists and as the driver's waist continues to tug on the seatbelt during operation, the creaking gets worse over time. There are no electronic warnings. The seatbelt still properly connects and there are no electronic messages saying that anything is wrong with the seatbelt. My driver's original seatbelt receptacle has already been replaced once under warranty at a Mazda dealership. Now the second seatbelt receptacle is starting to do the same thing again after about 6 months of use. I fear that even if I get it replaced a second time, this will just continue to happen. Perhaps there is a manufacturing defect. As this issue continues to get worse, I fear that this creaking will develop into a major failure with the seatbelt connection itself.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .