2012 Mazda Mazda5 Problems

This vehicle ejects a significant amount of fuel from its fuel filler port during every refueling. The volume of fuel and the distance the gasoline travels in a hazardous environment poses an avoidable risk that can result in a catastrophic event with potential fatalities. In addition, the cumulative quantity of fuel needlessly spilled negatively impacts the environment at a time of heightened environmental concerns. For these reasons, this known issue should be elevated from a simple technical service bulletin (#01-013-15-3048) to a safety recall before fatalities result from a known manufacturing defect.

The Mazda5 has a TSB on the issue, 01-013/15. What I am attempting to find out is why this isn't a recall. When the failure occurs, the fuelling of the vehicle doesn't shut off the nozzle. What happens is fuel comes spraying out of the opening, getting over the ground, the vehicle, and in most cases the person fueling the vehicle. My vehicle has been dong this almost since new. When I reported it early on, Mazda blamed the fuel pumps in my area. The next time I went in I presented the TSB but they still wanted me to pay for diagnostic procedures and even potentially for the repair. I think that's ridiculous. From what I understand, it's very common, common enough to have a TSB. Since it does cause environmental issues and safety issues by splashing gasoline on skin, clothing, and potentially could be ignited, well, why isn't this a recall? I do find the TSB to be carefully worded to specifically NOT say what actually happens, making it look like an inconvenience and not a safety issue. ****Video of what happens is available upon request.****

Sentury Touring (Discount Tire) 205/55/R16. Both front tires have inner wear to the point of shredding in the same location on *both* front tires. Both tires went out at the same time and could have caused a serious accident. Discount tire stated it was an alignment issue. The alignment shop (30 minutes after new tires were installed after dual blowout) stated that my alignment was perfectly within spec and also stated there was no indication of tire rub on any portion of the vehicle.

AFTER PURCHASING THE VEHICLE I NOTICED FROM DAY ONE, THERE WAS SOMETHING WRONG IN THE REAR TIRES FOR BRAKE ASSEMBLY. EACH TIME I'D VISIT THE SHOP I WAS TOLD EVERYTHING WAS FINE. I BELIEVE SOMEWHERE AROUND 12,000 MILES I NOTICED THE TIRES WERE GETTING BALD. THEY CHECK THE ALIGNMENTS SHORTLY AFTER THE CAR WAS PURCHASED AND SAID EVERYTHING WAS FINE. LATER I HAD ANOTHER ALIGNMENT DONE BECAUSE THE VEHICLE SEEM TO PULL MORE TO THE LEFT. THEY SAID IT WAS A LITTLE BIT OUT OF ALIGNMENT BUT EVERYTHING WAS OKAY. WHEN I QUESTIONED HIM ON THE TIRES WHICH BY THE WAY I HAD TO REPLACE ONE WHILE ON THE TRIP. THEIR REPLY WITH THE SAME THESE ARE CHEAP TIRES PUT ON BY THE MANUFACTURER AND SHOULD NOT LAST ANYMORE 12,000 MILES. AFTER GETTING NOWHERE I FINALLY WENT TO TIRE KINGDOM AND REPLACED ALL FOUR TIRES AT MY COST. I FELT THE DEALER SHOULD HAVE CONTACTED THE MANUFACTURER AND SEE IF THIS COULD'VE BEEN RESOLVED. NO LUCK. *TR

The contact owned a 2012 Mazda Mazda5. The contact stated that while driving approximately 45 MPH, a deer wandered into the middle of the road, and the contact depressed the brake pedal and the wheels locked up, causing the tires to slide. The contact lost control of the vehicle and crashed into a ditch, spun around, and struck another object, causing the vehicle to land back into the ditch where it came to a stop. The air bags did not deploy upon impact. A bystander called 911, and the contact was taken to the hospital by ambulance. The contact bit his lips hard during the crash, which caused the bottom two front teeth to pierce through the bottom lip. The contact sustained a severe cut to the right leg, which led to excessive bleeding. The contact also sustained pain in the neck and lower back. The contact was given an X-ray and a CT scan to check for internal injuries, but none were found. The contact was released the same day. A Police report was filed. The vehicle was towed to an independent tow yard, where it remained. The vehicle was destroyed. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 226,000.

The contact owns a 2012 Mazda MZ5. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The vehicle was taken to the dealer; however, the vehicle was not diagnosed nor repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 118,000.

REAR-ENDED WHILE STOPPED BY TRUCK GOING UNDER 20 MPH. OUR HEADS STRUCK HEADRESTS AND DRIVER AND FRONT PASSENGER SEATS INSTANTLY RECLINED BACK ONTO FRONT OF CHILDREN'S CAR SEATS. THEY'RE LEGS WOULD HAVE BEEN CRUSHED AT THE KNEES IF THEY WERE IN THE ACCIDENT. OUR NECKS WERE SORE FROM WHIPLASH.

IT'S VERY COMMON IN THE MAZDA 5 CARS FOR THE EMISSION COMPONENTS TO FAIL OFTEN AND AFFECTS THE FUEL ECONOMY WHICH CAUSES LOSS OF FUEL, MONEY ETC. IT'S ALSO A SAFETY CONCERN AS THE EVAP LEAKS COULD RELEASE FUEL VAPORS TO THE ATMOSPHERE AND POLLUTING IT. AS WELL AS FIRE HAZARDS DUE TO THE FUEL LEAKS. I'VE NOTICED MANY CUSTOMERS APPROACHING THE DEALER DUE TO THIS PROBLEM WHICH KIND OF GIVES US THE FEELING THAT THIS A VERY COMMON ISSUE WITH THE MAZDA5 VEHICLES.

The contact owned a 2012 Mazda Mazda5. The contact stated that while driving approximately 45 MPH, a deer wandered into the middle of the road, and the contact depressed the brake pedal and the wheels locked up, causing the tires to slide. The contact lost control of the vehicle and crashed into a ditch, spun around, and struck another object, causing the vehicle to land back into the ditch where it came to a stop. The air bags did not deploy upon impact. A bystander called 911, and the contact was taken to the hospital by ambulance. The contact bit his lips hard during the crash, which caused the bottom two front teeth to pierce through the bottom lip. The contact sustained a severe cut to the right leg, which led to excessive bleeding. The contact also sustained pain in the neck and lower back. The contact was given an X-ray and a CT scan to check for internal injuries, but none were found. The contact was released the same day. A Police report was filed. The vehicle was towed to an independent tow yard, where it remained. The vehicle was destroyed. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 226,000.

LIFT GATE SUPPORTS - URGENT SAFETY RECALL RECEIVED- CARDINALE MAZDA PEORIA, AZ, REFUSES TO SCHEDULE REPAIRS-

WHILE DRIVING MY STEERING WHEEL GOT REALLY HARDEN ALMOST IMPOSSIBLE TO TURN. I NEARLY CRASH. I WAS LUCKY I WAS GOING SLOW. THIS HAS HAPPENED IN MORE THAN 1 OCASSION. I WAS DRIVING IN CITY.

TL* THE CONTACT OWNED A 2012 MAZDA 5. WHILE MAKING A TURN AT APPROXIMATELY 53 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHEEL. THE VEHICLE ROLLED OVER THREE TIMES AND CRASHED INTO A DITCH. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A CONCUSSION AND MINOR NECK, BACK, AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,666.

While accelerating from a complete stop at a traffic light on a multi-lane roadway, the vehicle suddenly lost all engine power without prior warning. The engine RPM dropped immediately to 0, causing the vehicle to stall in the middle of an active intersection and creating an immediate risk of a side-impact collision from oncoming traffic. All warning lights on the instrument cluster illuminated upon stalling. To clear the intersection safely, the vehicle was placed into Neutral and restarted. After shifting back into Drive and proceeding out of traffic, the vehicle repeatedly entered a fail-safe/limp mode every 30 to 120 seconds. During these episodes, the Automatic Transaxle (AT) light flashed, the engine shuddered severely, and the engine RPM fluctuated erratically, causing unpredictable acceleration and poor drivability. The sudden stalling in active traffic created a severe hazard to driver and occupant safety. The vehicle had not displayed a Check Engine Light or Transmission warning light prior to the complete stalling event.

IT'S VERY COMMON IN THE MAZDA 5 CARS FOR THE EMISSION COMPONENTS TO FAIL OFTEN AND AFFECTS THE FUEL ECONOMY WHICH CAUSES LOSS OF FUEL, MONEY ETC. IT'S ALSO A SAFETY CONCERN AS THE EVAP LEAKS COULD RELEASE FUEL VAPORS TO THE ATMOSPHERE AND POLLUTING IT. AS WELL AS FIRE HAZARDS DUE TO THE FUEL LEAKS. I'VE NOTICED MANY CUSTOMERS APPROACHING THE DEALER DUE TO THIS PROBLEM WHICH KIND OF GIVES US THE FEELING THAT THIS A VERY COMMON ISSUE WITH THE MAZDA5 VEHICLES.

THE SUNROOF EXPLODED WHILE DRIVING TO WORK THIS MORNING. IT MADE A LOUD POP AND THEN I COULD HEAR THE GLASS SHATTERING. IT HAS STAYED IN TACT BUT IS SHATTERED. *TR

AS I HIT HIGHWAY CRUISING SPEED, THE GLASS ON MY SUNROOF EXPLODED. FORTUNATELY I HAD THE SUN SHADE CLOSED. HOWEVER, I WAS IN THE MIDDLE OF NOWHERE WITH NO SHOULDER TO PULL OFF ON. PART OF THE GLASS WAS SUCKED OUT AND BLEW BACK BEHIND ME. THERE WAS NO OTHER TRAFFIC ON THE ROAD, AND NO POSSIBILITY OF THE GLASS BEING STRUCK OR DAMAGED. JUST SHATTERED. EXPLODED. WITH MY KIDS IN THE CAR! *TR

REAR-ENDED WHILE STOPPED BY TRUCK GOING UNDER 20 MPH. OUR HEADS STRUCK HEADRESTS AND DRIVER AND FRONT PASSENGER SEATS INSTANTLY RECLINED BACK ONTO FRONT OF CHILDREN'S CAR SEATS. THEY'RE LEGS WOULD HAVE BEEN CRUSHED AT THE KNEES IF THEY WERE IN THE ACCIDENT. OUR NECKS WERE SORE FROM WHIPLASH.

WE WERE REAR ENDED AND PUSHED INTO ANOTHER CAR IN FRONT, AND THE FRONT SEATS FAILED AND RECLINED WHEN WE WERE REAR ENDED. AIRBAGS DEPLOYED BUT DID NOT COME IN CONTACT WITH US SINCE WE WERE FORCED TO RECLINE. *TR

THIS CAR WAS BOUGHT BRAND NEW IN 2012 AND HAD 20715 MILES ON THE ORIGINAL TIRES, WHICH NEED REPLACEMENT AND ARE UNEVENLY WORN AT THE INNER SIDE DESPITE REGULAR TIRE ROTATION. A YEAR AGO, AN ALIGNMENT SERVICE WAS PERFORMED BUT THE RIGHT REAR CAMBER IS -2.6, OUT OF MANUFACTURER SPECIFICATION. A SECOND ALIGNMENT SERVICE WAS PERFORMED RECENTLY AND DEALER COULDN'T FIX THE PROBLEM, BECAUSE THE REAR CAMBER IS NOT ADJUSTABLE. THIS MUST BE A MANUFACTURER DEFECT AND I SEEK PLACE TO COMPLAIN THIS ISSUE.

I HAD 3,000 MILES ON MY 2012 MAZDA 5 WHEN I FIRST COMPLAINED TO A MAZDA DEALER THAT MY CAR WOULD WOBBLE WHEN GOING FORWARD INTO A RIGHT TURN AND IN REVERSE WHEN MAKING A LEFT TURN.'SOMETHING' WOULD ALWAYS CORRECT THE PROBLEM FOR A WHILE WHEN I COMPLAINED DURING MULTIPLE OIL CHANGES. RECENTLY AT 25,000 MILES A DEALER FINALLY TOLD ME MY ROTORS WERE OUT OF ROUND SO THEY WERE GOING TO GROUND THEM DOWN TO MAKE THEM STRAIGHT. I REQUESTED A REPLACEMENT BUT THEY SAID NO. I WOULD NOT EXPECT NOR HAVE I EVER SEEN ROTORS WEAR DOWN BEFORE YEARS OF SERVICE. THERE IS NOW A PERCEPTION OF SKIDDING FOR A SECOND WHEN I GO AROUND A CORNER THAT I HAVE FELT TWICE SINCE THE ROTORS WERE SUPPOSEDLY MADE EVEN. THE CAR IS UNDER WARRANTY. HAS ANYONE ELSE HAD THIS PROBLEM? IS THIS A SAFETY ISSUE? I FEEL UNSAFE AS THE CAR HAS ALWAYS HAD A BALANCE PROBLEM. THE DEALER I BOUGHT THE CAR FROM SAID HE DOESN'T FEEL OR SEE A PROBLEM AND REFUSES TO REPLACE THE ROTORS EVEN THOUGH THE PROBLEM HAS BEEN THERE SINCE I BOUGHT THE CAR. IS THERE ANYTHING I NEED TO WORRY ABOUT OR DO? UPDATED 09/05/13*LJ

MY ENGINE THREW A ROD. NO VISIBLE OIL LEAKS. NO SMELL OF OIL. OIL WAS DRY. NO INDICATOR LIGHTS ON. HAD TO REPLACE ENGINE ON CAR AND CAR WAS NOT VERY OLD. THIS HAPPENED LAST YEAR ON 2012 MAZDA 5.

MY ENGINE THREW A ROD. NO VISIBLE OIL LEAKS. NO SMELL OF OIL. OIL WAS DRY. NO INDICATOR LIGHTS ON. HAD TO REPLACE ENGINE ON CAR AND CAR WAS NOT VERY OLD. THIS HAPPENED LAST YEAR ON 2012 MAZDA 5.