2000 Mazda Millenia

THE FIRST TIME I HAD A PROBLEM WITH THE DOOR LOCKS THE L/R DOOR WOULD NOT OPEN. AFTER SOME TIME I WAS ABLE TO OPEN THE DOOR BY MANUALLY HOLDING THE UNLOCK BUTTON WHILE PULLING ON THE DOOR HANDLE. A FEW MONTHS LATER THE R/R DOOR WOULD NOT UNLOCK. I COULD NOT UNLOCK THE DOOR FROM EITHER INSIDE OR OUTSIDE, THIS MAKES 2 DOORS INOPERABLE. SOME TIME LATER,THE R/F DOOR WON'T UNLOCK OR OPEN FROM OUTSIDE. THE R/F DOOR CAN BE OPENED BY HOLDING UP ON THE UNLOCK BUTTON AND PULLING ON THE INSIDE DOOR HANDLE . THIS MAKES 3 DOORS DOWN, ALSO, DOOR LOCKS MAKE A WHINING NOISE, WHAT A DEATH TRAP. I AM 72 YEARS OLD AND I HAVE NEVER IN MY LIFE SEEN ANYTHING LIKE THIS. I WAS TOLD THAT REPAIR COST WOULD BE ABOUT 350.00 PER DOOR. THANK YOU. *JB

NHTSA ID

10461898

Incident

Apr 13, 2009

Mileage

68,400 mi

BEFORE OUR FACTORY WARRANTY WAS UP THE DEALERSHIP FIXED OUR CATALYTIC CONVERTER 3 TIMES. AFTER OUR EXTENDED WARRANTY WAS UP WE IN THE LAST 6 MONTHS HAD TO FIX BOTH UPPER CAMBER ARMS, DRIVER SIDE AXEL, TIRE ROD ENDS ON BOTH SIDES, DRIVER SIDE WHEEL BEARINGS, AND NOW JUST YESTERDAY WE BROKE DOWN. THE BELT PULLEY TENSIONER WENT. THE MAZDA PARTS CO. HAD TOLD ME THAT THEY HAD THIS PART IN STOCK ABOUT 10 MINUTES AGO BUT SOLD IT. THIS IS A $300.00 PART AND THE MAINTNENCE IS ABOUT $500.00 TO HAVE THEM FIX IT. I DON'T UNDERSTAND WHY THERE HASN'T BEEN ANY RECALLS ON THIS VEHICLE. THE TRADE IN VALUE ISN'T EVEN WHAT WE OWE ON THE CAR. WE STILL HAVE 2 1/2 YEARS OF PAYMENTS. THE CAR WAS BURNING SOMETHING BUT THERE WAS NO FIRE. IT WAS THE BELT FALLING OFF WHILE I WAS DRIVING. *NM

NHTSA ID

10182971

Incident

Jan 18, 2007

Mileage

91,000 mi

THE IGNITION COILS IN MY CAR ARE GOING BAD. ONE RIGHT AFTER THE OTHER. MAZDA TOLD ME THAT THE HEAT OF THE ENGINE (MILLER CYCLE) IS CAUSING THIS. I THINK THE ENGINE WAS POORLY DESIGNED. THERE ARE 6 COILS & I HAVE REPLACED 3 SO FAR, 1 IN 12/04 & 2 IN 4/06 ALONG WITH ALL THE PLUGS. THIS PROBLEM STARTED IN 2002 WHEN CYLINDER #4 WAS MISFIRING. MAZDA REPLACED THE SPARK PLUG. THE COIL IN CYLINDER #4 WAS THE FIRST COIL TO GO BAD. THE ORIGINAL PLUGS WERE CHAMPION. I WAS TOLD THESE WERE THE WRONG PLUGS ESPECIALLY FOR THIS TYPE OF HIGH PERFORMANCE ENGINE. MAZDA SAID TO EXPECT TO REPLACE THE OTHER 3 COILS. & THEN WHAT? DO WE START OVER AGAIN? MY CAR ONLY HAS 32,000 MILES ON IT. BOTH CATALYTIC CONVERTERS HAVE BEEN REPLACED. I THINK MAZDA SHOULD DO SOMETHING TO CORRECT THE DESIGN OF THIS ENGINE TO ALLOW THE COILS MORE AIR. *JB

NHTSA ID

10158185

Incident

Apr 15, 2006

Mileage

18 mi

DT*: THE CONTACT STATED THE PASSENGER SIDE DOOR ACTUATOR BROKE AND THE DOOR WILL NOT OPEN FROM THE INSIDE. TO EXIT THE VEHICLE, THE PASSENGER MUST EXIT FROM THE DRIVER'S SIDE. THE LOCAL DEALERSHIP WAS CONTACTED AND OFFERED TO REPAIR THE ACTUATOR. THE PRICE WAS $400.00 PER DOOR. THE CONTACT REPAIRED THE DOOR AT THE COST OF 220.00 NOW, THE REAR DOOR WAS MAKING THE SAME NOISE MADE BY THE FRONT DOOR, INDICATING THE DOOR IS READY TO FAIL. THE REPAIR IS EXPENSIVE AND UNPREDICTABLE. THE ACTUATORS COULD FAIL AT ANY TIME AND LOCK ONE IN THE VEHICLE. THE CONTACT FELT IT WAS DANGEROUS AND UNSAFE.*AK

NHTSA ID

10148845

Incident

Jan 26, 2006

Mileage

102,000 mi

LAST YEAR MY CAR STARTED TO EMIT GAS FUMES AS SOON AS I STARTED TO DRIVE IT. AFTER DRIVING FOR A FEW MINUTES THE SMELL WENT AWAY. I HAVE TAKEN IT TO THE DEALER MANY TIMES. EACH TIME THEY TOLD ME IT WAS A SENSOR WHICH COST ME THREE- FOUR HUNDRED DOLLARS. HOWEVER THE PROBLEM HAS NEVER STOPPED. *JB

NHTSA ID

10142730

Incident

Sep 16, 2004

CONSUMER EXPERIENCED MULTIPLE PROBLEMS WITH THIS VEHICLE AND DEALER WAS AWARE OF THEM. WHILE DRIVING THE HOOD UNEXPECTEDLY OPENED. THIS CAUSED THE WINDSHIELD TO SHATTER. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. WHILE SHIFTING CONSUMER NOTICED THAT THE GEARS ENGAGED SLOWLY, THEN HESITATED. THEN, A WINDING SQUEAKING NOISE WA HEARD COMING FROM THE TRANSMISSION, AND TRANSMISSION LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. WHILE APPLYING THE BRAKES AT ANY SPEED BRAKE PEDAL WENT TO THE FLOOR. ABS BRAKING LIGHT APPEARED, AS WELL. CONSUMER TOOK VEHICLE TO DEALER MORE THAN ONE OCCASION, BUT PROBLEM RECURRED. *AK

NHTSA ID

10097524

Incident

Oct 22, 2004

WHILE VEHICLE WAS PARKED REAR WINDOW SIMPLY EXPLODED OUTWARD. ALSO, MOTORS FOR THE TWO FRONT DOORS STOPPED WORKING PROPERLY. NEXT, THE HORN AND THE ALARM SYSTEM STOPPED FUNCTIONING AS WELL. *AK VEHICLE'S WARRANTY NOW EXPIRED, AND MAZDA WON'T ACKNOWLEDGE PROBLEM. *LA

NHTSA ID

10062949

Incident

Jun 18, 2001

Mileage

15,000 mi

I PURCHASED A 2000 MILLENIA MILLENIA MODEL THAT ONLY HAS 39,000 MILES ON IT. IN OCTOBER, 2003 MY CAR MIS-FIRED AND THE CHECK ENGINE LIGHT CAME ON. THE DIAGNOSIS WAS THAT THE IGNITION COIL FOR CYLINDER #2 WAS BAD AND NEEDED REPLACING. AT THAT TIME, MAZDA CUSTOMER SERVICE PAID FOR THE PART AND I PAID FOR THE LABOR. A FEW DAYS AGO (SIX MONTHS LATER), AN IDENTICAL SITUATION OCCURRED AND THE DIAGNOSIS WAS THAT THE IGNITION COIL FOR CYLINDER # 6 WAS BAD AND NEEDED REPLACING. THE DEALERSHIP CALLED MAZDA INQUIRING ABOUT RESTITUTION, BUT THIS TIME, THE COMPANY PAID FOR NOTHING. I AM VERY CONCERNED ABOUT TWO THINGS. FIRST, WHAT IS THE DEFECT IN MY VEHICLE TO PRECIPITATE THE FAILURE OF TWO IGNITION COILS IN CLOSE SUCCESSION? IS THIS AN ENGINEERING DEFECT? FURTHER, AM I GOING TO HAVE TO GO THROUGH THIS PROCESS FOR ALL 6 CYLINDERS OF MY CAR ENGINE? RIGHT NOW, I FEEL THAT I CANNOT TRUST MY CAR FOR FEAR OF A REPEAT OCCURRENCE WITH ONE OR MORE OF THE OTHER CYLINDERS. SECOND, IF I HAVE TO REPLACE ALL THE COILS, I FIGURE THAT THE INVESTMENT WILL BE BETWEEN $1500 AND $2000 TO FULLY FIX THE CAR. THIS IS AN EXTRAORDINARY EXPENSE TO FIX WHAT I CONSIDER AN ENGINEERING PROBLEM! IS THERE A "PRODUCT RECALL" OR "SPECIAL SERVICE PROGRAM" TO ASSIST WITH PAYING FOR FIXING THIS PROBLEM? IDEALLY, I SHOULD HAVE ALL OF MY IGNITION COILS REPLACED IN ORDER TO HAVE A TRUSTWORTHY CAR AGAIN. IN SUMMARY, I BELIEVE THAT THIS IS AN UNSAFE SITUATION AND WANTED TO REPORT IT TO YOU. THANK YOU.

NHTSA ID

10066043

Incident

Apr 11, 2004

Mileage

39,400 mi

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the “Speedometer Replacement Label”. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda’s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO’s services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

Speedometer replacement procedure

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.