2002 Mazda MPV Owner Complaints

TL* THE CONTACT OWNS A 2002 MAZDA MPV. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WOULD ALSO NOT ACCELERATE PROPERLY AND SHOOK WHILE IDLING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE COIL PACK FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

NHTSA ID

10713299

Incident

Apr 1, 2015

Mileage

70,000 mi

THE DRIVERS SEATBELT CLASP OR BUCKLE REFUSES TO ACCEPT THE STEEL TAB, AND WILL NOT LOCK. *TR

NHTSA ID

10592636

Incident

May 16, 2014

Mileage

140,000 mi

TL* THE CONTACT OWNS A 2002 MAZDA MPV. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHO COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.

NHTSA ID

10583487

Incident

Apr 12, 2014

Mileage

122,000 mi

TL* THE CONTACT OWNS A 2002 MAZDA MPV. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THE ACTUATOR CABLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 04V234000 (VEHICLE SPEED CONTROL). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000.

NHTSA ID

10583207

Incident

Mar 30, 2014

Mileage

150,000 mi

TRANSMISSION FAILED, COMPLETELY DISENGAGED. NO WARNING. HAD TO BE TOWED. REQUIRED A $2500.00 COMPLETE OVERHAUL. VERY LOW MILES ON THIS VEHICLE, ALWAYS PROPERLY MAINTAINED. *TR

NHTSA ID

10560288

Incident

Jan 7, 2014

Mileage

49,079 mi

2002 MAZDA MPV. CONSUMER WRITES IN REGARDS TO VEHICLE AIR BAG LIGHT BEING ON. *SMD THE CONSUMER WAS INFORMED HIS VEHICLE IDENTIFICATION NUMBER, WAS NOT INCLUDED IN THE RECALL.

NHTSA ID

10535604

Incident

Aug 1, 2013

DRIVING ON HIGHWAY WITH MY FAMILY WHEN MY MPV WOULDN'T SHIFT SO I COULD PASS A TRUCK. THEN IT STARTED TO LOSE SPEED. WOULD DEPRESS GAS PEDAL AND THE ENGINE WOULD REV BUT NO SPEED. HAD TO PULL OVER TO BREAKDOWN LANE WHICH BECAME A VERY DANGEROUS SITUATION. WE ARE LUCKY WE DIDN'T CAUSE AN ACCIDENT. MPV WOULD NOT WORK IN DRIVE, REVERSE, 3 OR 2 GEARS. WE WERE STRANDED ON THE HIGHWAY AND HAD TO BE TOWED BACK HOME. DIAGNOSIS: TRANSMISSION GONE. THIS IS A COMMON PROBLEM WITH THE MPV AND SHOULD BE ADDRESSED. HAVE HAD SHIFT PROBLEMS IN THE PAST WHERE DEALER JUST RESETS THE CODES. I WON'T HAVE IT FIXED. I HAVE LOST CONFIDENCE IN THIS MANUFACTURER. *TR

NHTSA ID

10472070

Incident

Aug 22, 2012

Mileage

87,600 mi

TL* THE CONTACT OWNS A 2002 MAZDA MPV. WHILE TRAVELING 45 MPH THE VEHICLE CRASHED INTO THE SIDE OF ANOTHER VEHICLE. NONE OF THE AIRBAGS DEPLOYED. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT INSPECTED FOR THE AIR BAG FAILURE OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 172,000. UPDATED 07/06/12 *BF

NHTSA ID

10459543

Incident

Apr 22, 2012

Mileage

172,000 mi

TRANSMISSION FAILED IN 2008, HAD IT REPLACED AND IT FAILED AGAIN IN TWO WEEKS. VAN DROVE FINE UNTIL SUMMER 2011, WHEN I NOTICED TRANSMISSION PROBLEMS AGAIN. TOOK THE VAN TO A DEALERSHIP TO HAVE IT FIXED AGAIN, BUT WAS TOLD THERE WAS NOTHING WRONG WITH IT. FINALLY, ON 14 MARCH 2012, THE TRANSMISSION STOPPED PULLING AND WILL NOT ENGAGE PAST 2ND GEAR. THIS IS THE THIRD TRANSMISSION AT A COST OF $2700 EACH, PUTS A BIG STRAIN ON A FAMILY. THIS ISSUE NEEDS TO BE RECALLED AND MAZDA NEEDS TO BE HELD ACCOUNTABLE. *TR

NHTSA ID

10451908

Incident

Jul 1, 2008

Mileage

120,000 mi

WAS DRIVING DOWN THE STREET WITH CRUISE CONTROL ON AND SET. COMING UP TO RED LIGHT. HIT CANCEL ON CRUISE LEVER AND IT DID NOT DISENGAGE. THE TURNED IT OFF WITH THE BUTTON. LIGHT WENT OFF BUT WAS STILL ENGAGED. I ALSO WAS APPLYING THE BRAKES IN A PANIC.....STILL NOT DISENGAGING. PUT CAR IN NEUTRAL.....ENGINE RPMS WENT TO REDLINE...I THEN TURNED IGNITION OFF BEFORE CRASHING INTO THE CARS STOPPED AT THE LIGHT......VERY VERY SCARY. SAW RECALL AND OTHER PEOPLE WITH EXACT SAME PROBLEM. CALLED MAZDA AND WAS TOLD MY VEHICLE WAS MANUFACTURED 3 MONTHS AFTER THE DATES ON THE RECALL....THEREFORE NOT THEIR PROBLEM. HOW CAN THEY SAY VEHICLES MADE 3 MONTHS BEFORE ARE UNSAFE BUT OTHER ONES ARE NOT.....ISN'T IS POSSIBLE THEY GOT THE DATES OF MANUFACTURE WRONG? I A PERSONS LIFE NOT WORTH FIXING THIS KNOW ISSUE??? *TR

NHTSA ID

10451445

Incident

Mar 10, 2012

Mileage

169,000 mi

TL* THE CONTACT OWNS A 2002 MAZDA MPB. THE CONTACT STATED THAT HE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE GEAR SELECTOR LEVER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 96,000.

NHTSA ID

10407597

Incident

Jun 16, 2011

Mileage

96,000 mi

TL*THE CONTACT OWNS A 2002 MAZDA MPV. THE CONTACT STATED THAT THE TRANSMISSION HAD BEEN SLIPPING ON AND OFF FOR THE PAST TWO YEARS. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 136,000.

NHTSA ID

10394121

Incident

Apr 4, 2009

Mileage

100,000 mi

I AM THE OWNER OF A 2002 MAZDA MPV WITH APPROXIMATELY 36,000 MILES . ON THE EVENING OF FEBRUARY 16, 2011 WHILE DRIVING HOME WITH MY DAUGHTER IN THE CAR THE RIGHT FOG LIGHT STARTED A FIRE IN THE BUMPER. THERE WAS A RECALL ISSUED FOR THIS MANY YEARS AGO FOR THIS EXACT PROBLEM. AT THE TIME OF THE RECALL, I DID BRING MY CAR IN AND SUPPOSEDLY THE PROBLEM WAS CORRECTED. HOWEVER, GIVEN WHAT HAS OCCURRED LAST NIGHT I STRONGLY BELIEVE THAT THE PROBLEM WAS NOT CORRECTED, DESPITE WHAT THE RECORDS WITH MAZDA SAY. I FEEL THERE WAS SIGNIFICANT NEGLIGENCE IN THE ATTEMPT TO REPAIR THIS UNDER THE RECALL AS THE EXACT PROBLEM THE RECALL WAS SAID TO FIX HAS ACTUALLY OCCURRED. I HAVE CONTACTED FRANK AT MAZDA 800-222-5500 EXTENSION 1154 AND HE IS REFUSING TO HELP ME WITH THIS MATTER. I HAVE ALSO CONTACTED A LOCAL DEALERSHIP, AND THEY ALSO REFUSE TO HELP ME WITH THIS MATTER. THIS IS A HUGE SAFETY ISSUE THAT WAS NOT CORRECTED PROPERLY AND HAS CAUSED DAMAGE TO MY CAR AND THERE IS STILL POTENTIAL FOR ADDITIONAL HARM AS THE OTHER FOG LIGHT MAY STILL BE AT RISK. I AM REACHING OUT TO YOU FOR HELP IN CORRECTING THIS MATTER BY HAVING MAZDA TAKE FULL RESPONSIBILITY. I HAVE DONE RESEARCH ON LINE AND FOUND ANOTHER SUCH OCCURRENCE THAT HAPPENED TO DRIVER ON 9/16/2010. *TR

NHTSA ID

10382985

Incident

Feb 16, 2011

Mileage

36,000 mi

I WAS DRIVING MY 2002 MAZDA MPV MINIVAN WITH 91,000 MILES ON IT ON THE FREEWAY AND WHEN I TRIED TO ACCELERATE, IT WOULD NOT SHIFT INTO HIGHER GEAR. IT SEEMED TO GO INTO NEUTRAL AND I BEGAN LOOSING SPEED. I HAVE DONE ALL MAINTENANCE AS WAS SUGGESTED IN THE HANDBOOK BY MAZDA. IN FACT, MAZDA HAS DONE ALL OF THE MAINTENANCE. THIS WAS INCREDIBLY DANGEROUS AS THERE WERE NO WARNING SIGNS. I WAS TOLD BY MAZDA THAT IT NEEDED A NEW TRANSMISSION AND MAZDA REFUSED TO ACCEPT ANY RESPONSIBILITY FOR THIS EVEN THOUGH IT IS A KNOWN ISSUE WITH THIS MODEL AND YEAR. *TR

NHTSA ID

10361825

Incident

Oct 8, 2010

Mileage

91,650 mi

TL*THE CONTACT OWNS A 2002 MAZDA MPV. THE CONTACT STATED THAT WHILE DRIVING 5 MPH A PEDESTRIAN ADVISED THE CONTACT THAT THE LEFT FRONT BUMPER WAS ON FIRE. THE CONTACT PULLED OVER AND CALLED THE FIRE DEPARTMENT. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE AND THEN TO THE INSURANCE COMPANY. THE DEALER WAS INFORMED ABOUT THE FAILURE AND STATED THAT THEY WOULD NOT ADDRESS THE PROBLEM. THE DEALER ALSO STATED THAT THEY ALREADY PERFORMED THE FOLLOWING RECALL ON THE VEHICLE ; NHTSA CAMPAIGN ID NUMBER: 03V206000 COMPONENT: EXTERIOR LIGHTING:FOG LIGHTS . THE INSURANCE COMPANY STATED THAT THE VEHICLE WAS DESTROYED. THE FAILURE AND THE CURRENT MILEAGES WERE 110000. UPDATED 12/29/10 *BF UPDATED 01/03/11

NHTSA ID

10357234

Incident

Sep 16, 2010

Mileage

110,000 mi

I OWN A 2002 MAZDA MPV. IT HAS ABOUT 94,000 MILES ON IT. RECENTLY WHILE DRIVING THE CAR, I WAS TRYING TO INCREASE SPEED BUT THE CAR WOULD NOT GO FASTER, INSTEAD THE CAR BEGAN TO REDLINE AND DECREASE IN SPEED. WHEN I APPLIED PRESSURE TO THE GAS PEDAL THE CAR WAS RUNNING BUT DID NOT MOVE. I HAD TO PULL OVER ON THE SHOULDER OF THE HIGHWAY, LUCKILY I WAS IN THE SLOW LANE OTHERWISE I MAY HAVE CAUSED A SEVERE ACCIDENT. THERE WAS NO INDICATION THE CAR HAD ANY PROBLEMS, NO WARNING LIGHT OR SYSTEM FAILURE LIGHT AT ALL. THE CAR WAS TOWED TO A LOCAL SHOP AND I WAS TOLD THE TRANSMISSION WAS SHOT. COST TO REPAIR $2,600. AFTER RESEARCHING THIS PROBLEM I FOUND THAT THERE SEEMS TO HAVE BEEN A RECALL MAZDA OF JAPAN FOR 81,000 VEHICLES. ALSO IT IS THE NUMBER ONE PROBLEM CITED FOR MAZDA MPV VANS SOME WITH FAR LESS MILEAGE THAN MINE. I AM VERY UPSET ABOUT THIS INCIDENT AS I WAS TRAVELING WITH MY TWO YOUNG CHILDREN IN THE CAR AT THE TIME AND WAS FEARFUL FOR THEIR SAFETY. *TR

NHTSA ID

10350641

Incident

Aug 8, 2010

Mileage

94,000 mi

2002 MAZDA MPV TRANSMISSION KEPT SLIPPING OUT OF GEAR . *TR

NHTSA ID

10348928

Incident

Aug 9, 2010

Mileage

91,000 mi

WE HAVE A 2002 MAZDA MPV (FIRST OWNERS) WITH 104K; FOLLOWED ALL MANUFACTURERS RECOMMENDATIONS FOR MAINTENANCE. DIED ON THE WAY TO WORK THIS MORNING, HAD TO BE TOWED TO SHOP. THEY WANT 6000$ TO REPLACE TRANSMISSION (WITH A REBUILT ONE). I'M SHOPPING AROUND. THE CAR ISN'T WORTH 1/2 THAT FOR TRADE-IN. WE HAVE HAD THE TRANS MODULE REPLACED ABOUT 3 YEARS AGO. *TR

NHTSA ID

10334424

Incident

Jun 3, 2010

Mileage

104,000 mi

COMPLETE TRANSMISSION FAILURE AT 67,000 MILES IN OUR 2002 MAZDA MPV2. ALL ROUTINE MAINTENANCE HAD BEEN PERFORMED. I WAS DRIVING ON THE HIGHWAY (THANKFULLY CLOSE TO HOME) AT THE START OF RUSH HOUR AND WAS UNABLE TO MAINTAIN 40MPH - THE CAR WOULD NOT SHIFT DOWN, THE REVS INCREASED, BUT I HAD NO ACCELERATION. I WAS ABLE TO GET MOST OF THE WAY HOME BEFORE THE TRANSMISSION STARTED AUDIBLY WHINING AND CAME TO A COMPLETE STOP. MY 10 YEAR OLD AND I PUSHED IT INTO THE SIDE OF THE ROAD. WE HAD THE CAR TOWED TO THE LOCAL TRANSMISSION SHOP WHO SAID WE WOULD NEED THE TRANSMISSION REPLACED. MAZDA WOULD NOT CONSIDER ANY OUT-OF-WARRANTY HELP UNLESS WE HAD THE VEHICLE TOWED TO A MAZDA DEALERSHIP (AT A COST OF $100 FOR US) AND DIAGNOSED THERE (ANOTHER $100). HAVING DONE THIS, THEY SAID NO HELP WOULD BE MADE AVAILABLE. THEY SAID THIS WAS AT THE DISCRETION OF THE AREA SERVICE MANAGER, BUT REFUSED TO GIVE HIS CONTACT DETAILS SO WE COULD NOT DISCUSS THIS WITH HIM. WE HAVE RESEARCHED THIS PROBLEM ON THIS WEBSITE, LOOKING AT PROBLEMS LISTED UNDER AUTOMATIC TRANSMISSION. THE NUMBERS OF COMPLETE TRANSMISSION FAILURES NEEDING REPLACEMENT ARE AS FOLLOWS FOR THE SPECIFIC YEARS: 2000 = 1 PROBABLE FAILURE; 2001 = 1 PROBABLE FAILURE; 2002 = 40 COMPLETE FAILURES; 2003 = 1 FAILURE; 2004 = 2 FAILURES; 2005 = 0 FAILURES; 2006 = 0 FAILURES. IT SEEMS CLEAR TO US THAT THERE IS A PROBLEM WITH THE 2002 MAZDA MPV TRANSMISSION. PEOPLE SHOULD REALIZE THAT MAZDA ARE NOT STANDING BEHIND THEIR PRODUCT WHEN THERE IS AN OBVIOUS PROBLEM LIKE THIS. WHAT WILL IT TAKE TO GET MAZDA TO ACCEPT SOME RESPONSIBILITY? IT LOOKS LIKE THIS WILL COST NEARLY $4000 TO FIX. I DON'T THINK WE'LL BE BUYING ANOTHER MAZDA ..EVER. *TR

NHTSA ID

10330581

Incident

Apr 30, 2010

Mileage

67,000 mi

TRANSMISSION FAILURE WITH NO WARNING, ALL SCHEDULED MAINTENANCE COMPLETED. *TR

NHTSA ID

10329512

Incident

May 1, 2010

Mileage

117,694 mi

2002 MAZDA MPV WITH 39,000 MILES. TRANSMISSION TOTALLY FAILED ON US55 HALFWAY BETWEEN BLOOMINGTON, IL AND CHICAGO. HAD TO HAVE CAR TOWED BACK TO CHICAGO. TRANSMISSION HAS TO BE REPLACED. THIS IS MY SECOND ONE. WHEN I BOUGHT CAR IN 2002 TRANSMISSION FAILED IN 1ST WEEK OF OWNERSHIP AND HAD TO BE REPLACED. *TR

NHTSA ID

10323840

Incident

Apr 4, 2010

Mileage

39,000 mi

MY WIFE WAS DRIVING MAZDA MPV VAN WHICH IS 2002 MODEL. SHE WAS DRIVING AT ABOUT 20-25 MPH AND TRIED TO APPLY THE BRAKES WHEN SHE SAW ANOTHER CAR APPROACHING THE ROAD; THE BRAKES DID NOT ENGAGE AND SHE STARTED HEARING SOME HEAVY SOUND COMING FROM ENGINE. THE VAN CONTINUED TO ACCELERATE AND SHE HAD TO TAKE WIDE TURN TO GO RIGHT ON ANOTHER ROAD. MY WIFE TRIED TO APPLY BRAKES SEVERAL TIMES BUT VAN WAS STILL ACCELERATING AND REACHED ABOUT 35-40 MPH OR HIGHER. SHE HAD TO CRASH THE VAN IN THE TREES WHICH WERE THERE IN THE MIDDLE DIVIDER SECTION OF THE ROAD. TWO TO THREE TREES GOT BROKEN BEFORE THE VAN GOT STUCK IN ONE OF THE TREES AND THEN STOPPED. DURING THIS CRASH, FRONT TIRES GOT BURST, FRONT OF THE VAN GOT TOTAL DAMAGE, MIDDLE SECTION OF THE VAN ALSO GOT DAMAGED AND MY WIFE GOT NECK AND BACK INJURIES. THE VAN IS CURRENTLY LOCATED IN THE LIBERTY MUTUAL INSURANCE COMPANY WAREHOUSE IN SACRAMENTO. *TR

NHTSA ID

10318287

Incident

Jan 28, 2010

Mileage

72,000 mi

TRANSMISSION FAILED IN MY 2002 MAZDA MPV AT 111K MILES. AFTER READING SEVERAL STORIES ONLINE THAT SOUND IDENTICAL TO MINE, I FELT COMPELLED TO FILE A COMPLAINT. I WAS TRAVELLING ON A MAJOR INTERSTATE WITH 5 CUBSCOUTS AND THE TRANSMISSION COMPLETELY FAILED, LEAVING US STRANDED ON THE SIDE OF THE ROAD. TRANSMISSION GAVE NO WARNING THAT IT WAS ABOUT TO FAIL, OTHER THAN A FEW ROUGH SHIFTS FROM TIME TO TIME. MECHANIC CHECKED FLUID LEVELS AND PRESSURE OF TRANSMISSION AND ALL CHECKED OUT OKAY AFTER INCIDENT. THIS WAS NOT DRIVER OR MAINTENANCE ERROR. THE TRANSMISSION WILL NOT ENGAGE AT ALL IN DRIVE, LOW GEARS OR REVERSE.

NHTSA ID

10307517

Incident

Feb 6, 2010

Mileage

111,000 mi

ON THE FREEWAY, MY TRANSMISSION FAILED AND HAS TO BE REPLACED. MY CAR ONLY HAS 42,000 MILES. *TR

NHTSA ID

10298536

Incident

Jan 3, 2010

Mileage

42,000 mi

THE TRANSMISSION ON MY 2002 MAZDA MPV FAILED WITH JUST 53,000 MILES ON IT. I HAD NOTICED SOME PROBLEMS SHIFTING ON HILLS AND FREEWAYS. THE REPAIR MAN CALLED IT "FLASH SHIFTING" WHEN I TOOK IT IN TO BE CHECKED OUT. DEALER DIAGNOSED THE PROBLEM AND PERFORMED A "REFLASH" OF THE TRANSMISSION CONTROL MODULE. 3 DAYS LATER, THE CAR LOST THE UPPER GEARS. LOST THE OTHERS THE NEXT DAY. I HAD IT TOWED TO ANOTHER REPAIR SHOP AS EVERY TIME I TAKE THE CAR TO THE DEALER, I'M BACK 2 MONTHS LATER WITH A MORE EXPENSIVE REPAIR. THE TRANSMISSION HAS NOW BEEN PULLED OUT 4 TIMES IN 6 WEEKS TO BE REBUILT, REPLACE SOLENOIDS, ETC. I HAVE HEARD THAT MANY OTHER MAZDA MPV OWNERS HAVE HAD TO REPLACE TRANSMISSIONS ON VEHICLES WITH EVEN LOWER MILEAGE THAN MINE. I BELIEVE THAT THIS CAR IS DANGEROUS. I'M AFRAID TO DRIVE IT WITH MY 3 YOUNG SONS. I'M SO GRATEFUL THAT THIS HAPPENED IN A PARKING LOT AT A SOCCER GAME AND NOT ON THE FREEWAY ON THE WAY TO THAT SOCCER GAME. THE RESULTS COULD HAVE BEEN DISASTROUS. MAZDA SHOULD BE HELD RESPONSIBLE FOR SELLING CARS WITH FAULTY TRANSMISSIONS. WE ARE STILL WAITING TO GET OUR CAR BACK FROM THE THIRD REPAIR. MAYBE IT'S FINALLY FIXED, MAYBE NOT. *TR

NHTSA ID

10294297

Incident

Oct 13, 2009

Mileage

53,583 mi