RoadVitals

1999 Mazda Protege Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
88
Latest Feb 13, 2018
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
22
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Apr 9, 1999

What this page shows

Our database holds 88 NHTSA owner-reported complaints for the 1999 Mazda Protege. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 88 · page 1 of 4

Engine
Filed Feb 13, 2018

THE PLASTIC DIP STICK TO CHECK OIL SNAPPED OFF

NHTSA ID
11072812
Incident
Feb 1, 2018
ElectricalExterior lighting
Filed Oct 30, 2015

TL* THE CONTACT OWNS A 1999 MAZDA PROTEGE. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE INSTRUMENT PANEL LIGHTS STARTED TO FLICKER AND FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THERE WAS AN ELECTRICAL WIRING FAILURE THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.

NHTSA ID
10787224
Incident
Mar 3, 2009
Mileage
57,000 mi
Electrical
Filed Mar 19, 2015

CHECK ENGINE LIGHT ON NO MATTER WHAT THE READING SAYS CHANGE ALL PARTS WILL GO OFF BUT BACK ON AND FAIL INSPECTION MASS AIR FLOW SENSOR HAS BEEN CHANGE THREE TIMES AND CAYLI. CONVERTER TWICE. *TR

NHTSA ID
10695482
Incident
Feb 7, 2007
Mileage
76,987 mi
ElectricalExterior lighting
Filed May 29, 2011

THE HEADLIGHTS NO LONGER WORK ON LOW BEAM. THE HIGH BEAMS STILL WORK. UPON REMOVING THE STEERING COLUMN COVER AND UNPLUGGING THE WIRING HARNESS I FOUND THAT THE CONNECTOR IS LITERALLY BURNED AND MELTED AT THE POINT OF CONNECTION IN THE HARNESS. MAZDA NO LONGER MAKES THE PART AND I CANNOT HAVE IT FIXED BY A MECHANIC BECAUSE THE PART IS ALMOST IMPOSSIBLE TO FIND IN A USED SALVAGED VEHICLE. *TR

NHTSA ID
10403706
Incident
Apr 15, 2011
Seat belts
Filed Jan 21, 2010

PASSENGER SIDE REAR SEAT BELT AUTOMATIC LOCKING RETRACTOR DOES NOT STAY LOCKED, MAKING IT IMPOSSIBLE TO SAFELY INSTALL A CHILD SAFETY SEAT. THE SEAT BELT WAS RARELY IF EVER USED UNTIL THE CAR SEAT WAS INSTALLED. *TR

NHTSA ID
10301694
Incident
Jan 18, 2010
Mileage
140,000 mi
Airbags
Filed Sep 22, 2009
Crash reported1 injury reported

TL* THE CONTACT OWNS A 1999 MAZDA PROTEGE. THE CONTACT STATED HE REAR-ENDED ANOTHER VEHICLE AT 50 MPH. UPON IMPACT THE AIR BAGS FAILED TO DEPLOY. AS A CONSEQUENCE HE SUSTAINED MODERATE HEAD INJURIES. THE INSURANCE COMPANY WAS IN THE PROCESS OF INVESTIGATING THE CAUSE OF THE FAILURE. NO REPAIRS HAVE BEEN MADE. HE CONTACTED THE MANUFACTURER, BUT WAS NOT PROVIDED WITH ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 217,000.

NHTSA ID
10284876
Incident
Sep 21, 2009
Mileage
127,000 mi
Tires & wheels
Filed Apr 8, 2009

FAULTY TIRE VALVES (DILL ACP 123 TR 418) ON A 1999 MAZDA PROTEGE. *NJ THE CONSUMER STATED THE TIRE DEFLATED. THE CONSUMER STATED HE WAS NEVER NOTIFIED OF A RECALL RELATING TO THE VALVE STEMS BY DILL-ACP MODEL TR-418. RECALL# 08T0228000. *JB SEE ALSO 10496085 *SY UPDATED 06/23/10.*JB THE CONSUMER STATED HE HAS SINCE EXPERIENCED ANOTHER TIRE FAILURE, DUE TO A DEFECTIVE TIRE VALVE STEM. THE CONSUMER STATED THE VALVE STEM WAS CRACKED AND THE REAR TIRE WAS SPLIT. THE CONSUMER WAS INFORMED THAT BOTH TIRES NEEDED TO BE REPLACED AND THE REASON FOR THE SPLIT WAS DUE TO HEAT BUILD-UP, BECAUSE HE CONTINUED TO DRIVE ON THE TIRE, BEFORE HE REALIZED THE TIRE HAD DEFLATED. UPDATED 10/24/12 UPDATED 02/07/13

NHTSA ID
10264688
Incident
Mar 22, 2009
Transmission
Filed Nov 25, 2008

PROBLEM MAZDA TRANSMISSION FAILURE .MAZDA PROTEGE 1999 THIS CAR HAD A MAJOR ENGINE OVERHAUL RECENT ABOUT A YEAR FROM NOW. ONE MONTH AFTER OVERHAUL TRANSMISSION FAILED. MAZDA REFUSED TO BE RESPONSIBLE FOR THIS FAILURE. TRANSMISSION WAS REPLACED AT OWNER EXPENSE EXACTLY ONE YEAR AFTER THAT TRANSMISSION WAS FIXED FAILURE AGAIN . AGAIN TRANSMISSION NOT COVERED OUT OF WARRANTY. ESTIMATE AS TO HOW MUCH HAS BEEN SPENT SO FAR $3,500. AS OF NOW I CANT DRIVE THIS CAR BECAUSE THE CAR CANT BE MOVED DUE TO MALFUNCTION. AFTER RESEARCH ONLINE I HAVE FOUND THIS VIN NUMBER ON THIS MAZDA HAS HAD ISSUES WITH TRANSMISSION FAILURE AT OFF LAMP FLASHING NO SHIFT CONDITION 3RD GEAR SHIFT RATION SET ERRATIC SHIFTS ISSUES WITH TRANSMISSION ISSUES ETC. I PERSONALLY FEEL THEY SHOULD COMPENSATE OR AT LEAST TRY AND HELP TO GET THIS RESOLVED AND THEY REFUSE TO ADMIT THEY HAVE AN ISSUE WITH THE TRANSMISSIONS ON THIS CAR VIN VERY BAD PRACTICE THIS SHOULD BE A RECALL OR AT LEAST TRY AND HELP PAY FOR ALL THESE DAMAGES I DON'T THINK I SHOULD HAVE TO BUY A CAR TRANSMISSION EVERY YEAR BECAUSE THEY DON'T WANT TO ADMIT OR TAKE ANY RESPONSIBILITY WITH THIS "KNOWN ISSUE" I CALLED MAZDA THEY SAID I HAVE TO PAY ALL DAMAGES ON TRANSMISSION I DON'T DRIVE ALOT CAR IS DRIVEN VERY MINIMAL WORK AND BACK. *TR

NHTSA ID
10249753
Incident
Sep 1, 2007
Mileage
75,000 mi
Interior & seats
Filed Jun 28, 2007

WE OWN A MAZDA PROTEGE 1999. BOTH THE HEADLIGHTS & BRIGHT LIGHTS FAILED. WE TRIED REPLACING BULBS & A RELAY, NEITHER OF WHICH WORKED. THE CAR IS CURRENTLY AT AN INDEPENDENT AUTOMOBILE ELECTRICAL SHOP. THE OWNER STATED THAT THE INTERNAL WIRING FOR THESE COMPONENTS BURNED OUT. THIS COULD HAVE CAUSED AN INTERNAL FIRE BEHIND THE DASHBOARD. THE WIRES WERE NOT EXPOSED UNDER THE HOOD SO WE COULD NOT HAVE KNOWN THAT THEY WERE WEARING THIN. I HAVE BEEN IN CONTACT WITH MAZDA USA AS THE MECHANIC TOLD ME THAT THIS WAS A COMMON PROBLEM WITH MAZDA. I AM DISTRESSED THAT MY DAUGHTER WAS DRIVING A CAR KNOWN TO HAVE FAULTY WIRING THAT COULD HAVE CAUSED AN ENGINE AND/OR INTERIOR FIRE. MAZDA USA ADVISED ME THAT THE CAR WAS NOT UNDER WARRANTY, AND I WAS FACING A $700 COST FOR REPAIRS. I WAS HOPING MAZDA WILL HELP WITH THIS, BUT AS YET THEY HAVE NOT, AND MY DAUGHTER WAS WITHOUT A CAR TO DRIVE AT NIGHT.*AK

NHTSA ID
10194870
Incident
Jun 15, 2007
Engine
Filed Jul 8, 2005

1999 MAZDA PROTEGE WAS TAKEN TO DEALERSHIP FOR REPAIRS AND THE DEALERSHIP WOULD NOT HONOR THE WARRANTY. *MR THE VEHICLE WAS TAKNE IN FOR THE TIMING, WATER PUMP, ETC. *SC *JB

NHTSA ID
10130190
Incident
Jul 8, 2005
Engine
Filed Jun 20, 2005

1999 MAZDA PROTEGE DEVELOPED PROBLEMS WITH THE ENGINE. REPAIRS WERE MADE AND THE TOTAL CAME UP TO $804.64. *MR A NOISE WAS COMING FROM THE ENGINE. *SC *JB

NHTSA ID
10127962
Incident
Jun 20, 2005
Mileage
64,065 mi
Engine
Filed Jan 7, 2005

MY SON PURCHASED A 1999 MAZDA PROTEGE LX LAST YEAR. HE HAS HAD MAJOR PROBLEMS WITH THE ENGINE RUNNING HOT. HE WAS TOLD HE NEEDED A TIMING BELT AND WATER PUMP. HE HAD THE CAR FIXED AT A COST OF $750.00. AGAIN THE SAME THING HAPPENED ABOUT TWO MONTHS LATER. HE AGAIN IS BEING TOLD THAT HE NEEDS THE SAME WORK DONE. THIS TIME IT IS GOING TO COST HIM $900.00 AND THE ENGINE HAS TO BE TESTED TO SEE IF THERE IS NO DAMAGE. IF THERE IS DAMAGE TO THE ENGINE IT WILL BE MORE COSTLY. ALSO THE POWER LOCKS ARE DAMAGED AND THIS OCCURRED THE FIRST WEEK OF PURCHASE.*AK

NHTSA ID
10105940
Incident
Nov 1, 2004
Other / unspecifiedTransmission
Filed Jan 7, 2005

I AM NOW HAVING TO PUT THE 3RD TRANSMISSION IN MY 99 MAZDA PROTEGE, THE FIRST TWO WERE AT MAZDA EXPENSE AND I FEEL THE 3RD SHOULD BE AS WELL SINCE THIS IS A KNOWN PROBLEM WITH THIS VEHICLE AND THIS MODEL.*AK

NHTSA ID
10105936
Incident
Jan 6, 2005
Mileage
33,818 mi
Transmission
Filed Mar 19, 2004

I OWNED A 1999 MAZDA PROTEGE THAT HAD THE ORIGINAL TRANSMISSION REPLACED AT 49500 MILES. APPROXIMATELY 24 MONTHS LATER AT 85000 MILES, THE REPLACEMENT TRANSMISSION WENT OUT AS WELL. IN BOTH INSTANCES THE PROBLEMS WAS THE AXLE BREAKING THE RESTRAINING CLIP CAUSING THE TRANSMISSION TO MOVE OUT OF POSITION. THE TRANSMISSION WOULD THEN LEAK CAUSING SLIPPING AND LURCHING. THE REPLACEMENT TRANSMISSION INSTALLED BY THE DEALER WAS A REBUILT TRANSMISSION THAT ONLY HAD A 12/12000 WARRANTY. *AK

NHTSA ID
10062582
Incident
Feb 27, 2004
Mileage
85,000 mi
Transmission
Filed Jan 26, 2004

CLUTCH FAILURE. THIS IS THE SECOND TIME CLUTCH FAILED. FIRST TIME AT 57K, NOW AT 149K. FIRST TIME WAS FIXED AT MAZDA DEALERSHIP, BOTH REPLACED WITH MAZDA CLUTCH PARTS. HIGHWAY MILES USED MAJORITY OF TIME. *LA

NHTSA ID
10054876
Incident
Jan 22, 2004
Mileage
57,000 mi
Powertrain (other)
Filed Jan 15, 2004

MY CAR STARTED WITH UNINTENTIONAL ACCELERATION LAST FEB. 2003. THEN IT STARTED TO FELL LIKE THE GEARS WERE SLIPPING. THE PROBLEM WAS INTERMITTENT. I TOOK IT INTO THE DEALER AND THEY COULD FIND NO PROBLEM. NOW, IT IS OCT. 2003 AND THE TRANSMISSION HAS FAILED. LAST NIGHT THE CAR GOT STUCK IN LOW GEAR AND WILL NOT REVERSE. THE RPM GO UP WHEN YOU TRY TO ACCELERATE, BUT THE CAR WILL NOT GO PAST 10 MILES AN HOUR. RIGHT NOW THE CAR IS AT THE DEALER'S SHOP AND I AM MAD!!! I AM A SINGLE MOM WHO BOUGHT THE CAR NEW. I'VE HAD ALL MAINTENANCE, AND I WANTED A CAR THAT WOULD LAST FOR 10 YEARS. NOW I FEEL CHEATED BY MAZDA!!

NHTSA ID
10070987
Incident
Oct 15, 2003
Mileage
68,000 mi
Filed Jan 15, 2004

I BOUGHT THE CAR IN AUGUST 1999,IT HAD 12 MILES ON IT I HAD JUST GOTTEN RID OF ANOTHER PROTEGE 1994 THE MOST LOUSY CAR I HAD EVER SEEN,I HAD SPENT OVER$ 8,000 ON REPAIRS. 2 TRANSMISSIONS IN 2 YEARS. 2 SETS OF CV BOOTS ETC. ANYWAY I THOUGHT IF I COULD GET A NEW ONE I WOULD NOT HAVE ANY TROUBLE FOR A LONG TIME, IF ANY AT ALL. WELL,I HAD IT PROBABLY HAD IT ABOUT 6 MONTHS OR SO,AND IT STARTED MAKING A METALLIC RATTLING IN THE FRONT IN THE ENGINE. IT SOUNDS LIKE BACK IN THE OLD DAYS WHEN A CAR NEEDED OIL IT WOULD RATTLE LIKE A PIECE OF JUNK. THEY CHECKED IT OUT COULD NOT FIND ANYTHING,TOOK IT BACK SEVERAL TIMES, SO THE SERVICE MANAGER JOE BURK VERY NICE MAN VERY HELPFUL. THEY CHANGED A FEW PARTS, POWER TRAIN ETC, PLEASE CHECK MY RECORDS WITH THEM IF YOU CAN, OR I WILL HAVE TO DIG IN MY FILES TO FIND ALL OF THE RECEIPTS.SO HE SUGGESTED THAT I TRY DIFFERENT GAS. WELL,I DID I TRIED ALL OF THEM COST ME ALMOST $1,500. MOBIL,EXXON,CHEVRON,TEXACO,SHELL MID GRADE GAS. ABSOLUTLEY DID NOTHING,THIS WENT ON FOR A YEAR.THIS IS ABOUT 2001. WELL IT SEEMS IT DOES THIS VERY BADLY WHEN IT GETS HOT. HE SAID THAT THEY HAD HEARD ABOUT SOME OF THESE PROBLEMS IN HOUSTON WITH THEIR HEAT AND HUMIDITY. I ASK IF THIS DOES NOT WORK WHAT ARE THEY GOING TO DO? WELL MAZDA MENTIONED MAYBE GIVING ME ANOTHER CAR. THEY DECIDED TO PUT A BRAND NEW ENGINE IN IT,(A BRAND NEW CAR)BY THAT TIME IT HAD A LITTLE 20,000 MILES ON IT. I PAY $412.64 A MONTH ON A CAR THAT RATTLES LIKE A PIECE OF CRAP. THAT DID NOT SOLVE THE PROBLEM. AS OF THE WEEK OF AUGUST 4-8 TOOK IT BACK STILL DOING IT, THEY REPLACED THE POWER TRAIN ON IT AND IT STILL DOES IT. THEY LOOKED AT IT AGAIN. NOTHING CAN BE DONE,AS LONG AS I AM IN WARRANTY I AM ALRIGHT, BUT WHEN THAT RUNS OUT I AM SCREWED.

NHTSA ID
10070674
Incident
Jun 15, 2000
AirbagsPowertrain (other)
Filed Jan 15, 2004
Crash reported

THE ABOVE DESCRIPTION IS THE FIRST TIME THE TRANSMISSION HAD BEEN REPAIRED. NOW AT 47,000 MILES, THE TRANSMISSION IS OUT AGAIN. JOEY

NHTSA ID
10069135
Incident
Sep 15, 2001
Mileage
33,125 mi
Airbags
Filed Dec 30, 2003
Crash reported1 injury reported

WHILE DRIVING 55 MPH THE CONSUMER REAR ENDED ANOTHER MOTORIST. NONE OF THE FRONTAL AIR BAGS DEPLOYED UPON IMPACT. AS A RESULT THE DRIVER SUSTAINED INJURIES TO HER STERNUM FROM IMPACTING THE STEERING WHEEL. *NM

NHTSA ID
10052132
Incident
Dec 12, 2003
Mileage
74,000 mi
Airbags
Filed Dec 15, 2003
Crash reported1 injury reported

WHILE DRIVING CONSUMER'S VEHICLE HIT THE REAR END OF ANOTHER VEHICLE. FRONT AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED NECK AND BACK INJURIES. VEHICLE WAS TOTALED.

NHTSA ID
10050508
Incident
Nov 28, 2003
Mileage
77,667 mi
Tires & wheels
Filed Nov 19, 2003

TIRE TREAD SEPARATED FROM TIRE AND DAMAGED THE FENDER WHILE DRIVING AT NORMAL SPEED. FIRESTONE, SIZE P185/65R14, DOT# H406JDNO79. DEALER NOTIFIED. *AK WHILE DRIVING ON THE HIGHWAY THE VEHICLE AND STEERING WHEEL STARTED SHAKING. THE CONSUMER TURNED OFF THE A/C, RADIO AND REDUCED SPEED TO LISTEN AND DETERMINE THE CAUSE. ONLY TWO EXITS AWAY FROM THEIR EXIT, THE CONSUMER HEARD A THUD. HE PULLED OVER AND SAW THE RIGHT REAR FENDER HANGING OFF TO THE CURB AND THE RIGHT REAR TIRE WAS BALD. ALL THE TREAD ON THE SURFACE WAS GONE. HE CHANGED THE TIRE, SECURED THE FENDER WITH DUCT TAPE AND WENT TO SEARS TO PURCHASE A NEW TIRE. CONSUMER SENT THE TIRE TO FIRESTONE/BRIDGESTONE FOR INSPECTION AND COMPENSATION. CONSUMER WAS INFORMED THAT THERE INSPECTION SHOWED THAT THE TIRE WAS OPERATED FOR AN UNKNOWN PERIOD OF TIME WITH INSUFFICIENT AIR PRESSURE TO CARRY THE LOAD. THE INSUFFICIENT AIR PRESSURE WAS EVIDENT BY THE DEFORMATION THROUGHOUT THE TIRE BEAD AREA. THEY CONCLUDED THAT THE TIRE FAILURE WASN'T THE RESULT OF DEFECTIVE MATERIALS OR WORKMANSHIP. THE TIRE WAS RETURNED TO THE CONSUMER UPON HIS REQUEST. THE INSURANCE COMPANY ESTIMATED DAMAGES AT $902.54. *PH *NLM

NHTSA ID
10034563
Incident
Jul 6, 2003
Mileage
66,500 mi
Transmission
Filed Sep 16, 2003

1999 MAZDA PROTEGE WITH 40K MILES AUTOMATIC TRANSMISSION. CAR PURCHASED NEW AND CARED FOR, AT RECENT SERVICE VEHICLE WAS TESTED AND FOUND TO HAVE SLIPPAGE IN 2ND AND 3RD GEAR AND TRANS WILL NOT "LOCK UP". REBUILD STARTS AT $1700 AND GOES UP. MAZDA SEEMS TO HAVE PROBLEMS RELATING TO TRANSMISSIONS AND NOT STANDING BEHIND THEIR PRODUCTS. TRANSMISSION SHOP INDICATES MAZDA'S TRANSMISSIONS ARE EXTREMELY EXPENSIVE TO REPAIR (AS MUCH AS LEXUS). *JB

NHTSA ID
10039009
Incident
Sep 15, 2003
Mileage
40,000 mi
Transmission
Filed Aug 21, 2003

THE CAR HESITATES BEFORE TAKING OFF AFTER STOPPING. WHEN IT DOES SWITCH INTO THE RIGHT GEAR AND MOVE FORWARD, IT IS AS IF YOU HAVE BEEN HIT IN THE REAR BECAUSE IT JERKS FORWARD HARD. THE CAR THEN DOES NOT ACCELERATE VERY WELL.*AK

NHTSA ID
10033263
Incident
Aug 21, 2003
Mileage
57,000 mi
Transmission
Filed Jul 25, 2003

PROBLEMS WITH VEHICLE TRANSMISSION.*MR THE VEHICLE'S TRANSMISSION HAD TO BE REPLACED A 32600 MILES. THE VEHICLE'S WARRANTY HAD EXPIRED AND THE CONSUMER HAD TO PAY FOR THE REPLACEMENT. THE CONSUMER REQUEST REIMBURSEMENT. *NM

NHTSA ID
10031919
Incident
Jun 11, 2003
Mileage
32,612 mi
Tires & wheels
Filed Jul 17, 2003

CONSUMER STATES THAT WHILE DRIVING AND WITH NO WARNING RIGHT REAR TIRE BLEW OUT. DEALER NOTIFIED.*AK

NHTSA ID
10029489
Incident
Jul 7, 2003

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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