RoadVitals

1999 Mckenzie Medallion

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jun 20, 2006
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Oct 5, 2004
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 1999 Mckenzie Medallion, most frequently naming the tires & wheels category. 2 safety recalls have been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
04V483000

STRUCTURE:FRAME AND MEMBERS

Oct 5, 2004
3,439 units potentially affected
The defect: ON CERTAIN FIFTH WHEEL TRAILERS, A DEFICIENCY IN THE STRUCTURAL INTEGRITY OF THE MAIN FRAME RAILS COULD CAUSE THE RAILS TO CRACK AND AXLES COULD SHIFT, CAUSING THE FIFTH WHEEL TO PULL ERRATICALLY.
The risk: THIS COULD CAUSE THE DRIVER OF THE TOW VEHICLE TO LOSE CONTROL CREATING THE POTENTIAL FOR A CRASH RESULTING IN PERSONAL INJURY.
The remedy: DEALERS WILL INSPECT AND ADD AN ADDITION OF GUSSET PLATES AND CROSS TUBES TO STRENGHEN THE AXLE SPRING HANGERS. THE RECALL BEGAN ON OCTOBER 29, 2004. OWNERS SHOULD CONTACT MONACO AT 1-800-685-6545.
MONACO COACH CORPORATIONManufacturer number R02233View on NHTSA.gov
03V166000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

May 8, 2003
The defect: ON CERTAIN MOTORHOMES, FIFTH WHEELS AND TRAVEL TRAILERS EQUIPPED WITH NORCOLD REFRIGERATOR COOLING UNITS MODEL NUMBERS 1200LR AND 1200RIM, THESE REFRIGERATORS CAN EXPERIENCE LOW CYCLE FATIGUE FAILURE WHICH CAN LEAD TO THE LIQUID SOLUTION SLOWLY LEAKING FROM THE SEALED, PRESSURIZED COOLING UNIT THROUGH A SMALL CRACK.
The risk: IF A LEAK OCCURS AND THE UNIT IS CONTINUALLY OPERATED, HYDROGEN GAS MAY BE EXPELLED AND CAN BE IGNITED, RESULTING IN A FIRE, POSSIBLY CAUSING SERIOUS INJURY OR DEATH.
The remedy: NORCOLD WILL NOTIFY ITS CUSTOMERS AND PROVIDE A REPLACEMENT COOLING UNIT FREE OF CHARGE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NORCOLD SERVICE CENTER AT 1-800-667-3005 OR MONACO AT 574-862-7211.
MONACO COACH CORP.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Jun 20, 2006

DT*: THE CONTACT STATED WHILE DRIVING 55 MPH, A TIRE ON THE DRIVER SIDE BURST AND DISINTEGRATED BEFORE THE VEHICLE WAS MANEUVERED OFF THE ROAD. FIVE MONTHS LATER ANOTHER TIRE ON THE DRIVER SIDE HAD TREAD SEPARATION WHILE DRIVING 55 MPH. THE DEALER INDICATED THE CAMPER HAD BEEN SITTING TOO LONG. THE TIRES ARE TITAN ST, THE SIZE IS ST225/75R15. UPDATED 09/15/06. *JB

NHTSA ID
10160257
Incident
Jan 1, 2006

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

3170E

EXTERIOR LIGHTING:HEADLIGHTS; INTERIOR LIGHTING

IPC, INTERIOR LIGHTS AND/OR HEADLAMPS FLICKER. *AK FB2

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mckenzie Medallion by model year
YearComplaintsRecallsInvestigationsIssue Index
2004020—
2003030—
2002030—
2001130—
2000030—
1999Viewing120—
1998010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.