RoadVitals

2002 Mckenzie Rogue

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jun 24, 2008
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jan 6, 2004
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2002 Mckenzie Rogue, most frequently naming the body & structure and other / unspecified categories. 2 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure266.7%
  • Other / unspecified133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
04V016000

SEATS

Jan 6, 2004
386 units potentially affected
The defect: CERTAIN MOTORHOMES FAIL TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 207, "SEATING SYSTEMS" AND 210, "SEAT BET ASSEMBLY ANCHORAGES." THE BOLT AND LOCK NUT CONNECTING THE DRIVER AND PASSENGER SEATS TO THE SLIDE TRACK WERE NOT INSTALLED CORRECTLY. INCORRECT HARDWARE WAS ALSO USED TO SECURE THE SEAT PEDESTAL TO THE FLOOR MOUNTS.
The risk: IN SOME CRASH CONDITIONS, INCORRECT INSTALLATION COULD ALLOW THE DRIVER AND/OR PASSENGER SEAT PEDESTAL/FRAME TO BECOME LOOSE, WHICH COULD RESULT IN DEATH OR INJURY TO THE SEAT OCCUPANT.
The remedy: DEALERS WILL INSTALL A NEW BOLT AND LOCK NUT TO THE PEDESTAL MOUNT. OWNER NOTIFICAITON BEGAN JANUARY 21, 2004. OWNERS SHOULD CONTACT MONACO AT 1-877-466-6226.
MONACO COACH CORPORATIONManufacturer number R02149View on NHTSA.gov
01V331000

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Oct 22, 2001
185 units potentially affected
The defect: VEHICLE DESCRIPTION: MOTOR HOMES WITH STANDARD 19" TELEVISIONS. THE MOTOR HOMES MAY NOT HAVE SUFFICIENT MOUNTING HARDWARE TO SECURE THE STANDARD 19" TELEVISION TO THE CABINET PROPERLY.
The risk: UNDER CERTAIN CONDITIONS, THE TELEVISION COULD FALL OUT OF THE CABINET, POSSIBLY INJURING AN OCCUPANT.
The remedy: DEALERS WILL REMOVE THE ORIGINAL CABINET AND INSTALL A REVISED CABINET ASSEMBLY. OWNER NOTIFICATION BEGAN OCTOBER 18, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MONACO AT 1-800-685-6545.
MONACO COACH CORP.View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE02027ClosedPreliminary Evaluation

BATTERY CABLE

Opened Mar 5, 2002
Closed Jun 3, 2002

IN RESPONSE TO ODI'S MARCH 25, 2002 INFORMATION REQUEST, MONACO COACH HAS DECIDED TO INITIATE A PRODUCT SAFETY RECALL AND FILED THE APPROPRIATE DOCUMENTATION (DEFECT NOTICE) WITH NHTSA ON MAY 23, 2002.

ELECTRICAL SYSTEMLed to recall 02V151000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Jun 24, 2008

THE COACH OF MY MOTORHOME HAS SEPARATED FROM THE FRAME. THE FACTORY MOUNTS BETWEEN THE FRAME AND THE COACH HAVE BROKEN AND THE UNIT IS UNSAFE TO DRIVE. FOUR YEARS AGO THE PROPANE TANK FELL OUT OF THE UNIT DUE TO FAULTY/WEAK WELDS. *TR

NHTSA ID
10232191
Incident
Jun 1, 2008
Mileage
36,811 mi
Body & structureOther / unspecified
Filed Feb 3, 2007

I AM USING THIS FORUM TO CALL ATTENTION TO MAJOR SAFETY HAZARD CONDITIONS INVOLVING DESIGN, ENGINEERING AND STRUCTURAL FAILURES OF THE 2002 MONACO/MCKENZIE ROGUE CLASS C MOTORHOME, PURCHASED NEW IN 2002 IN PARKER, AZ. THE VEHICLE WAS BUILT IN OREGON. THE SAFETY RELATED ISSUES INVOLVE MULTIPLE OCCURRENCES OF DEFECTS IN WORKMANSHIP AND MATERIALS, INCLUDING BURNED INTERIOR LIGHT SWITCHES; A 22 GALLON PROPANE TANK FELL OFF VEHICLE WHILE IN MOTION; FACTORY INSTALLED TV SET BROKE LOOSE FROM ORIGINAL MOUNTINGS AT 65 MPH, HITTING THE DRIVER AND CRASHING TO THE COACH FLOOR. BUT THE MAJOR CONCERN IS REPEATED STRUCTURAL FAILURE OF THE VEHICLE'S EXTERIOR SIDE WALLS AND ROOF TO CAB MOUNTINGS CAUSING WIND WATER AND DUST INTRUSION. MONACO HAS ATTEMPTED TO REPAIR THE VEHICLE ON THREE PREVIOUS OCCASIONS. THE VEHICLE NOW HAS AN UNDETECTED WATER LEAK IN THE IMMEDIATE AREA OF THE PREVIOUS REPAIRS THAT HAS RESULTED IN EVIDENCE OF BLACK MOLD GROWING BETWEEN THE INNER AND OUTER ROOF AND SIDE WALLS AND RESULTING IN RUINED INTERIOR PANELS, BEDDING AND WINDOW TREATMENTS. TO MY KNOWLEDGE, NONE OF THE PROBLEMS I HAVE EXPERIENCED, ALTHOUGH DOCUMENTED BY MONACO, HAVE BEEN FORMALLY REPORTED TO UNSUSPECTING, LIKE-VEHICLE OWNERS THROUGH MONACO CONTACT NOR THROUGH VOLUNTARY RECALL. OWNERS OF MCKENZIE ROGUE AND HOLIDAY RAMBLER ADMIRAL CLASS C MOTORHOMES SHOULD BE MADE AWARE OF THESE LIFE THREATENING CONDITIONS AND MONACO SHOULD IMMEDIATELY RECALL ALL UNITS BUILT SINCE 2002 FOR INSPECTION AND NO COST REPAIR OR VEHICLE REPLACEMENT/BUY BACK. MY VEHICLE IS BEYOND REPAIR AND I AM FORMALLY REQUESTING MONACO TO BUY BACK MY COACH AT FULL PURCHASE PRICE. *JB

NHTSA ID
10181479
Incident
Mar 2, 2004
Mileage
15,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

122

ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

SUBJECT REGARDING CHASSIS BATTERY CABLE. *JB

R01109

STRUCTURE:BODY

INFORMATION REGARDING WATER LEAKAGE AROUND THE SEAL OF THE ALCOVE WINDOW AND ALCOVE FLOOR LINE. *YH

3170E

EXTERIOR LIGHTING:HEADLIGHTS; INTERIOR LIGHTING

IPC, INTERIOR LIGHTS AND/OR HEADLAMPS FLICKER. *AK FB2

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mckenzie Rogue by model year
YearComplaintsRecallsInvestigationsIssue Index
2002Viewing221—
2001001—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.