RoadVitals

2014 Mcneilus Refuse Truck

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Latest Apr 4, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2014 Mcneilus Refuse Truck. 2 safety recalls have been issued covering this model year; and 7 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Apr 4, 2017
258 units potentially affected
The defect: McNeilus Truck & Manufacturing, Inc. (McNeilus) is recalling certain 2014-2016 Standard (REL-10), Heavy Duty (REL-11), Extra Compaction (XC/REL-13), 3.5 yd Tag Axle (TG/REL-16), Atlantic Front Loader (FEL-29), Zero Radius (ZR/ASL-48), AutoReach (AR/ASL-49), Pacific Ultra Front Loader (FEL-76) and Pacific Full Eject Front Loader (FEL-87) refuse trucks, and Bridgemaster(BMV) and Standard (STD) concrete mixers, equipped with Cummins ISX12G compressed natural gas (CNG) engines. These vehicles may have been built with an incorrect fitting to connect the low pressure CNG hose to the CNG fuel filter.
The risk: The incorrect fitting may result in a CNG leak, which in the presence of an ignition source, may increase the risk of a fire. Additionally, the hose may disconnect from the filter and result in an engine stall, increasing the risk of a crash.
The remedy: McNeilus will notify owners, and pay for the owner's service technicians to install the correct fitting. The recall began on April 28, 2017. Owners may contact McNeilus customer service at 1-888-686-7278. McNeilus' number for this recall is VSR-TSB-017.
McNeilus Truck & Manufacturing, Inc.Manufacturer number VSR-TSB-017View on NHTSA.gov

FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Mar 23, 2017
130 units potentially affected
The defect: McNeilus Truck & Manufacturing, Inc. (McNeilus) is recalling certain 2013-2015 HD REL-11, REL TG TAG-12, MA-42, M-44, ZR-48, AR-49, and Pacific LoPro FEL-88 Refuse Trucks, equipped with compressed natural gas (CNG) fuel systems by Agility Fuel Systems. The affected CNG systems have flexible stainless steel, sleeved, high pressure hoses that may corrode from exposure to environmental conditions such as water mixed with road salt.
The risk: Corrosion of the fuel hose may result in a CNG leak, which in the presence of an ignition source, may increase the risk of a fire.
The remedy: McNeilus will notify owners instructing them to contact Agility to have the defective hose assemblies replaced free of charge. The recall began on April 28, 2017. Owners may contact Agility customer service at 1-949-267-7745 or contact McNeilus customer service at 1-888-686-7278. McNeilus' number for this recall is Agility 16E-092.
McNeilus Truck & Manufacturing, Inc.Manufacturer number Agility 16E-092View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

MISC-IB-084-A

SUSPENSION

McNeilus Truck and Manufacturing requires an inspection and replacement, if needed, to ensure the Bob Tail® Huck® bolts are fully swaged with correct thread exposure on the rear pivot cross member body mounts. Revision A updates the replacement bolt length to 90mm

MISC-IB-084

SUSPENSION

McNeilus Truck and Manufacturing requires an inspection and replacement, if needed, to ensure the Bob Tail® Huck® bolts are fully swaged with correct thread exposure on the rear pivot cross member body mounts.

MISC-TSIB-081

FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY; FUEL SYSTEM, GASOLINE

According to an amended ruling in the visual inspection labeling requirement in Federal Motor Vehicle Safety Standard (FMVSS) No. 304, the periodic inspection interval for compressed natural gas (CNG) fuel containers has been modified to “at least every 12 months.” McNeilus Truck and Manufacturing will support this change by updating safety decals and installing these new decals when a vehicle is inspected by McNeilus CNG technicians, and by answering questions regarding this periodic inspection interval update and how McNeilus will support it.

MISC-TSIB-081

FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

According to an amended ruling in the visual inspection labeling requirement in Federal Motor Vehicle Safety Standard (FMVSS) No. 304, the periodic inspection interval for compressed natural gas (CNG) fuel containers has been modified to “at least every 12 months.” McNeilus Truck and Manufacturing will support this change by updating safety decals and installing these new decals when a vehicle is inspected by McNeilus CNG technicians, and by answering questions regarding this periodic inspection interval update and how McNeilus will support it.

MISC-TSIB-079

EQUIPMENT

McNeilus Truck and Manufacturing provides these instructions for installing a hydraulic reservoir cork gasket. The installation of this gasket will repair leaks coming from the gasket between the in-tank filter and the reservoir.

MISC-TSIB-078

EQUIPMENT

McNeilus Truck and Manufacturing offers these instructions for ejector cylinder bypass testing.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mcneilus Refuse Truck by model year
YearComplaintsRecallsInvestigationsIssue Index
2016010
2015020
2014Viewing020
2013010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.