RoadVitals

2011 Medtec Ambulance

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Nov 30, 2012
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2011 Medtec Ambulance. 1 safety recall has been issued covering this model year; and 1 NHTSA investigation names it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
12V554000

SEATS

Nov 30, 2012
977 units potentially affected
The defect: Medtec is recalling certain model year 2009-2011 Ambulances (Type I, Type I-AD, Type II, Type III, and Type III-AD) manufactured from January 2, 2009, through May 1, 2011. If an attendant lands on the bench top with great force, such as when the vehicle hits a bump in the road, the bench top screws may loosen and pull out.
The risk: If the bench top securing screws pull out then the bench top may drop into the cavity of the bench compartment, increasing the risk of personal injury.
The remedy: Medtec will notify owners, and dealers will repair the vehicles free of charge. The recall began on January 8, 2013. Owners may contact Medtec toll-free at 1-866-263-3832.
Medtec Ambulance CorporationManufacturer number 74B238MView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE11041ClosedPreliminary Evaluation

Collapse of Squad Seat Base

Opened Jan 20, 2012
Closed Jan 11, 2013

On January 20th 2012 the Office of Defects Investigations (ODI) opened this Preliminary Evaluation (PE) to assess and review a complaint (VOQ # 10424476) concerning a squad bench failure on a 2011 Medtec R152 Type 1 Ambulance emergency response vehicle.The VOQ, submitted by an emergency medical professional, indicated that he was injured due to a failure of the bench seat in the emergency cab while treating a patient en route to the hospital.The complainant was allegedly sitting on the squad seat bench located in the emergency cab when the vehicle drove over a bump causing the seat to separate from its hinged bracket.This failure caused the complainant to fall into the lower storage area, allegedly injuring his back in the process.An ODI investigator contacted the complainant and arranged for an inspection of similar vehicles to examine their squad bench seats.ODI also contacted the Vehicle Research Testing Center (VRTC) to conduct testing of the bench seat and its support hinge.However, Medtec initiated a safety recall before VRTC completed its testing program. On November 29th 2012, Medtec submitted a Part 573 defect notice indicating it would conduct a safety recall to install improved seat hinge hardware on the effected population.This investigation is closed.NHTSA will continue to monitor the recalled vehicles to ensure the remedy implemented by Medtec is adequate. The agency reserves the right to take further action if warranted by the circumstances.The ODI report cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) number: 10424476.

SEAT BELTS:FRONT:ANCHORAGELed to recall 12V554000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Compare model years

Complaint and recall counts across every year of this model

Medtec Ambulance by model year
YearComplaintsRecallsInvestigationsIssue Index
2011Viewing011—
2010010—
2009020—
2008010—
2007010—
2003020—
2002010—
2001010—
2000010—
1999010—
1998010—
1997010—
1996010—
1995010—
1993011—
1992001—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.