EXTERIOR LIGHTING:HEADLIGHTS
1999 Mercedes-Benz 202
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 1 NHTSA owner-reported complaint for the 1999 Mercedes-Benz 202, most frequently naming the visibility category. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 2 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
Not enough dated records to plot a meaningful trend — 1 month of data.
What owners report
Complaints grouped by the component NHTSA recorded
- Visibility1100.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
1 campaign cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSafety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
ENGINE CRANKSHAFT PULLEY FAILURE
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF ENGINE CRANKSHAFT PULLEY HARMONIC BALANCER FAILURE THAT COULD RESULT IN LOSS OF POWER-STEERING ASSIST.ODI HAS RECEIVED A TOTAL OF 546 NON-DUPLICATIVE REPORTS THAT ALLEGE ENGINE CRANKSHAFT PULLEY HARMONIC BALANCER FAILURE ON ALL MERCEDES-BENZ VEHICLES USING THE SUBJECT COMPONENT.THE SUBJECT COMPONENT FAILURES ARE PROGRESSIVE IN NATURE AND ONLY A SMALL PERCENTAGE OF THE COMPLAINTS AND WARRANT CLAIMS INVOLVED A FAILURE THAT HAD PROGRESSED FAR ENOUGH TO EFFECT POWER STEERING PERFORMANCE (6 OF 55 ODI COMPLAINTS REFERENCE INCREASED STEERING EFFORT).THERE HAVE BEEN NO CRASHES OR INJURIES RELATED TO THE ALLEGED DEFECT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
WINDSHIELD WIPER MOVES TO CENTER OF WINDSHIELD THEN HESITATES FOR A FEW SECONDS AND THEN SLOWLY DRAGS ACROSS THE REST OF THE WINDSHIELD, THEN DOES THE SAME THING WHEN IT RETURNS TO ITS ORIGINAL POSITION. I TOOK THE VEHICLE TO THE DEALER FOR WARANTY SERVICE AND WAS TOLD IT WAS NOT COVERED. IF I WANTED IT FIXED IT WOULD COST APPROXIMATELY $700.00 FOR A PART THEY CALLED THE WIPER TRANSMISSION PLUS LABOR. I CHECKED WITH OTHER DEALERS/REPAIR FACILITIES AND WAS TOLD THE SAME THING. WHEN I CHECKED WITH AN INDEPENDENT REPAIR SHOP THE MECHANIC FIXED THE PROBLEM IN LESS THAN 5 MINUTES BY CLEANING THE BASE OF THE WIPER AND LUBRICATING IT WITH WD-40. THE WIPER WORKED FINE AFTER THAT. I WENT BACK TO THE DEALER AND TALKED TO THE OWNERSHIP TO COMPLAIN ABOUT THE PROBLEM AND THEIR MODE OF REPAIR WHICH WAS EXCESSIVELY PRICED. I WAS TOLD THAT THE REPAIR DONE WAS ONLY A TEMPORRARY FIX AND WOULD LAST LESS THAN A MONTH OR TWO. THAT WAS OVER TWO YEARS AGO!! JUST RECENTLY THE PROBLEM STARTED AGAIN AND I REPAIRED IT MYSELF IN ABOUT FIVE MINUTES. WHEN I CONTACTED MERCEDES BENZ NA CORPORATE OFFICE TO TELL THEM OF MY PROBLEM I GOT THE RUN AROUND FOR TWO WEEKS OF REPEATED PHONE CALLS,BUT WHEN I FINALLY CONTACTED SOMEONE I WAS TOLD THAT THE DEALERSHIP WAS TOLD TO REPLACE RATHER THAN REPAIR THE WIPER MECHANISM IN ALL CASES RELATING TO THIS PROBLEM, AT COST TO THE CONSUMER. I HAVE HAD CONTACT WITH OTHER MERCEDES OWNERS WHO HAVE HAD THIS PROBLEM AND THEY WERE TOLD THE SAME $700. PRICE FOR A REPLACEMENT PART WHICH WAS UNNECESSARY. I HAVE OWNED THREE DIFFERENT MERCEDES OVER THE YEARS AND HAVE PAID QUITE A BIT FOR REPAIRS AND MAINTANANCE, BUT I NOW WONDER IF I HAD BEEN TAKEN ADVANTAGE OF IN MANY CASES TO THE TUNE OF THOUSANDS OF DOLLARS. TO ME THIS SEEMS LIKE A FACTORY DEFECT OR A DESIGN DEFECT AND SHOULD HAVE BEEN COVERED IN THE WARRANTY.
- NHTSA ID
- 740351
- Incident
- Dec 30, 1998
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
STEERING:HYDRAULIC POWER ASSIST:PUMP
FLOW NOISES FROM AREA OF POWER STEERING PUMP AND/OR FOAMING OF POWER STEERING OIL IN RESERVOIR. *TT
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VARIOUS INFORMATION ON INSTALLATION OF CD CHANGER AND CELULAR TELEPHONE ( CTEL ) SYSTEMS FOR 129, 170 AND OTHER MODELS. *YC
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.