Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Mar 20, 2011
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
2 injuries, 0 deaths reported
Overview
Our database contains 8 NHTSA owner-reported complaints for the 1999 Mercedes-Benz 230, most frequently naming the brakes, driver assistance and suspension categories. 3 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
Monthly complaints peaked at 1 in Aug 2000. Most recent month: 1.View as table
Monthly owner complaints for the 1999 Mercedes-Benz 230
Month
Complaints filed
Cumulative
Aug 2000
1
1
May 2002
1
2
Nov 2003
1
3
Jan 2004
1
4
Jun 2004
1
5
Feb 2005
1
6
Jan 2006
1
7
Mar 2011
1
8
What owners report
Complaints grouped by the component NHTSA recorded
Brakes225.0%
Driver assistance225.0%
Suspension225.0%
Body & structure112.5%
Engine112.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Suspension
Filed Mar 20, 2011
I HEARD A LOUD BANG AND FELT THE VEHICLE SHUDDER VIOLENTLY. I IMMEDIATELY PULLED OVER AND INSPECTED THE VEHICLE. I THOUGHT THAT PERHAPS THE ENTIRE EXHAUST SYSTEM HAD FALLEN OFF THE CAR BUT IT HAD NOT. UPON CLOSE INSPECTION I NOTICED THAT THE DRIVERS FRONT SUSPENSION HAD COLLAPSED AND THE FENDER AND WHEEL WELL WERE RESTING ON THE TIRE. I WONDERED IF THE A-ARM BALL JOINT HAD BROKEN SO I JACKED UP THE CAR. WITH THE CAR JACKED UP IT WAS CLEAR THAT THE UPPER SPRING POCKET ALSO CALLED A SPRING PERCH HAD TORN AWAY FROM THE BODY OF THE CAR. IT HAD RUSTED THROUGH, YOU COULD SEE A CLEAR RUST LINE AT THE CREASE WHERE THE CUP OF POCKET MEETS IT'S FLANGE. THIS IS CLEARLY A MANUFACTURING DEFECT, MY OTHER MBZ IS AN 88 WITHOUT A SPECK OF RUST IN THAT AREA. WHAT'S WORSE IS THAT THERE ARE MANY COMPLAINTS FOR THIS MODEL AND YEAR WITH EXACTLY THE SAME MANUFACTURING DEFECT. *TR
NHTSA ID
10392293
Incident
Mar 18, 2011
Mileage
237,557 mi
Suspension
Filed Jan 13, 2006
WITHOUT ANY MEMORY OF HITTING ANY BAD POTHOLES OR ANYTHING ELSE THAT COULD HAVE COMPROMISED THE SUSPENSION. WHILE SITTING IN LINE TO PICK UP THE CHILDREN AT SCHOOL THE TOP SUPPORT ON THE COIL SPRING GAVE AWAY, RELEASING THE SPRING AND CAUSING THE FRONT OF THE CAR TO STRIKE THE GROUND. UPON THE INSPECTION OF THE COIL SPRING SUPPORTS AT A GARAGE IT WAS DETERMINED THAT THE OPPOSITE COIL SPRING HAS BEEN 3/4 COMPROMISED, RESULTING IN THE REPLACEMENT OF BOTH COIL SPRING MOUNTS. THE RESULTS OF THE FAILURE COULD HAVE BEEN CATASTROPHIC HAD IT OCCURRED ON THE INTERSTATE AT 70 MPH. *JB
NHTSA ID
10147718
Incident
Jan 11, 2006
Body & structure
Filed Feb 2, 2005
APPROXIMATELY, IN 2001 I STOPPED INTO A MERCEDES DEALER IN LATROBE, PA. FOR HELP REPLACING MY RIGHT REAR BRAKE LIGHT. IT WAS FROZEN IN THE SOCKET AND IT WOULDN'T MOVE. I WAS TOLD THAT IT WAS A DESIGN PROBLEM AND THAT THE SOCKET HOLDING THE BULB GETS SO HOT THAT THE PLASTIC ADHERES TO THE FRAME. THEY REPLACED THE ENTIRE LIGHT ASSEMBLY EXPLAINING TO ME THAT IT WAS A SAFETY ISSUE AND EVEN THOUGH I WAS OUT OF WARRENTY SAFETY ISSUE RESPONSIBILITY NEVER EXPIRE AS A MANUFACTURER. I LIKE THAT, I FELT OK WITH IT. SINCE THEN I AM CONTINUING TO PLACE BRAKE LIGHT BULBS ON BOTH SIDES FREQUENTLY NEEDING PLIERS TO GET THE BULB OUT. NOW REPLACING DOESN'T DO IT AND 2 DEALERS ARE TELLING ME THAT SINCE IT IS OUT OF WARRANTY AND THAT BOTH SIDES NEED REPLACING IT WILL COST ME $501 TO REPAIR THEIR MANUFACUTRERS DEFECT, NOT WHAT I WAS TOLD IN LATROBE. I GUESS SAFETY DOES EXPIRE, WELL NOT TO ME.I WAS ALSO TOLD THAT THERE WAS NO GUARANTEE HOW LONG THE NEW MODULE WOULD WORK. BRAKE LIGHTS ARE A SAFETY ISSUE OR THEY WOULDN'T GIVE TRAFFIC TICKETS IF THEY ARE NOT WORKING. SINCE EVERY LAW ENFORCEMENT AGENCY IN THIS COUNTRY RECOGNIZES THAT BRAKE LIGHTS ARE A MATTER OF PUBLIC SAFETY I AM SURE THAT YOU DO ALSO. AT LEAST THE WIRING DOESN'T MELT WITH THE GAS TANK BACK THERE. I DON'T FEEL THAT I SHOULD HAVE TO PAY FOR A PROBLEM THAT MERCEDES ADMITS IS A MANUFACTURING PROBLEM. BRAKE LIGHTS ARE REQUIRED TO BE ON ALL CARS FOR PUBLIC SAFTEY REASONS AND IF A MANUFACTURER BUILDS A CAR WITH DEFECTIVE SAFTEY EQUIPMENT THEN THEY NOT ME OR ANY OTHER CONSUMER SHOULD BE RESPONSIBLE TO PAY FOR THEIR DESIGN PROBLEM.*AK
NHTSA ID
10108413
Incident
Jan 14, 2005
Mileage
105,000 mi
Engine
Filed Jun 25, 2004
CRANKSHAFT PULLEY HARMONIC BALANCER DETACHED FROM ENGINE WHILE DRIVING, CAUSING LOSS OF POWER STEERING. VERY DANGEROUS. CAR HAS ONLY 14600 MILES. *AK
NHTSA ID
10078806
Incident
Jun 24, 2004
Mileage
14,600 mi
Brakes
Filed Jan 5, 2004
THE LIGHT IN THE DASH BOARD THAT COMES ON WHEN BRAKE PADS ARE LOW DID NOT COME ON UNTIL PADS AND ROTORS WERE BELOW SPECS, AND I HAD TO REPLACE THE ROTORS. THE WARNING SYSTEM TO REPLACE PADS DID NOT PERFROM IT'S JOB BECAUSE THE ROTORS WERE WORN TO THE POINT WHERE THEY HAD TO BE REPLACED.*AK
NHTSA ID
10052402
Incident
Dec 29, 2003
Driver assistance
Filed Nov 12, 2003
Crash reported1 injury reported
DRIVING THE CAR AT 45 MILES AN HOUR, HEARD A BUZZING NOISE GETTING LOUDER AND LOUDER, THE ACCELERATOR WAS PICKING UP SPEED ON ITS OWN, PRESSED THE BRAKES AND THE CAR WASN'T STOPPING, I WAS ON THE HIGHWAY, TOOK THE STEERING WHEEL MADE A HARD LEFT, WAS IN THE LEFT LANE, HIT THE CONCRETE DIVIDER TO AVOID HITTING OTHER CARS, HIT THE CAR IN FRONT THAT CAR HIT THE CAR IN FRONT OF HIM, THE AIRBAG OPENED, KNOCKED ME OUT, THEN I GUESS THE CAR SWERVED DIAGONALLY HIT A CAR IN THE MIDDLE LANE AND THEN HIT THE CONCRETE WALL ON THE RIGHT SIDE, WHEN I CAME TO I HAD TO GET OUT OF THE CAR DUE TO SMOKE, DUST, THE CAR WASN'T RUNNING ANYMORE. THE CAR IS AT ALLSTATE AND I CALLED MERCEDES AND THEY ARE GOING TO INVESTIGATE, DO I NEED TO HIRE A INDEPENDENT COMPANY TO INVESTIGATE. THERE IS SOME DEFEAT IN THIS CAR, I DID LOCATE ANOTHER COMPLAINT ODI ID # 727970. *LA
NHTSA ID
10046749
Incident
Nov 2, 2003
Mileage
44,000 mi
Brakes
Filed May 21, 2002
BRAKES ARE WORN OUT, AND T ROTORS ARE BELOW SAFETY LEVEL. *AK
NHTSA ID
8010282
Incident
May 8, 2002
Driver assistance
Filed Aug 15, 2000
Crash reported1 injury reported
MY CAR SELF-ACCELERATED CAUSING CRASH INTO OTHER VEHICLE. BRAKES FAILED TO STOP SELF-PROPELLED CAR. MANUFACTURER NOT ACKNOWLEDGING CAR PROBLEM. PUTTING BURDEN OF PROOF ON ME. I HAVE NO WITNESSES . I REPORTED THIS TO YOU ON 5/28/00 AND DO NOT SEE IT APPEARING ON YOUR WEBSITE. I CALLED THIS A.M. GOT NO WHERE WITH YOUR OPERATOR. I HAVE COPY OF VOQ CONFIRMATION. PLEASE RESPOND ASAP.*AK
NHTSA ID
727970
Incident
Mar 28, 2000
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
463040
STEERING:HYDRAULIC POWER ASSIST:PUMP
FLOW NOISES FROM AREA OF POWER STEERING PUMP AND/OR FOAMING OF POWER STEERING OIL IN RESERVOIR. *TT
PARKTRONIC TRIGGERS WITHOUT OBVIOUS CAUSE AT FRONT BUMPER IN MERCEDES MODEL NUMBERS 171/211/230. *TC
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.