RoadVitals

2001 Mercedes-Benz 240 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
22
Latest Feb 23, 2013
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since May 1, 2001

What this page shows

Our database holds 22 NHTSA owner-reported complaints for the 2001 Mercedes-Benz 240. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–22 of 22

Driver assistance
Filed Feb 23, 2013

THE PROBLEM OCCURRED INITIALLY IN THE MIDDLE OF A DRIVE. THE VEHICLE PERFORMED FINE BUT WHEN IT REACHED 40MPH THE VEHICLE BEGAN ACCELERATING ON ITS OWN. I PULLED OVER AND TURNED OFF THE VEHICLE. WHEN THE CAR STARTS UP IT IMMEDIATELY THROTTLE UP TO ABOUT 5000 RPM REGARDLESS OF THE GEAR. WHEN PUT INTO DRIVE THE CAR ACCELERATES AT ALL SPEEDS ENDLESSLY. HOWEVER WHEN THE BRAKE IS PRESSED THE ACCELERATING STOPS, BUT UPON ITS RELEASE THE CAR IMMEDIATELY THROTTLES UP AGAIN. THE ACCELERATION PEDAL DOES NOT JAM AND THE CAR SEEMS TO HAVE NO RESPONSE TO ITS POSITION. *TR

NHTSA ID
10499803
Incident
Feb 23, 2013
Mileage
135,000 mi
BrakesDriver assistance
Filed Sep 27, 2012

WHILE DRIVING ON 101 FREEWAY AT FULL SPEED, THE MERCEDES SUDDENLY SELF-INITIATED CONTINUOUS BRAKE ACTION. THIS WAS UNCOMMANDED -- WITHOUT ME PRESSING THE BRAKES OR TAKING ANY OTHER ACTION. THE CONSOLE DISPLAYED AN "ESP" ERROR MESSAGE. THIS NEARLY CAUSED AN ACCIDENT. THIS SEVERE SAFETY HAZARD COULD HAVE VERY EASILY CAUSED DAMAGE, INJURY OR DEATH. CAR WAS TAKEN TO MERCEDES-BENZ OF CALABASAS. IT WAS EXPLAINED TO ME THAT THIS ESP UNCONTROLLED AUTO-BRAKING ON FREEWAY ISSUE IS FROM THE YAW SENSOR. CALABASAS REPLACED IT TODAY -- TOTAL COST OVER $1,000. I JUST EMAILED MERCEDES USA ON THE MATTER. REGARDLESS OF THAT OUTCOME, I FEEL THAT THE NHTSA MUST BE INFORMED OF THE VERY SERIOUS SAFETY HAZARD, SO I'M ENTERING THE INFORMATION HERE. *TR

NHTSA ID
10477345
Incident
Sep 24, 2012
Mileage
48,541 mi
Suspension
Filed Jun 4, 2011

I HAVE HAD TWO COIL SPRINGS, FRONT AND REAR, BREAK ON THIS CAR WITHIN 4 MONTHS OF EACH OTHER AND WAS TOLD THAT IT WAS A CORROSION PROBLEM, WHICH I DO NOT BELIEVE. THE MB SHOP REPLACED THE OLD SUSPENSION PARTS WITH NEW PARTS FOR ALL FOUR WHEELS. THERE WAS NO DAMAGE TO THE CAR OR CONSEQUENCES AS THE COIL BROKE AT THE END WHERE IT SITS WITHIN THE CUP. IF IT BROKE IN THE MIDDLE, IT COULD HAVE BEEN CATASTROPHIC. I BELIEVE THERE MAY BE A TEMPERING PROBLEM WITH SPRINGS, WHICH WOULD BE A MANUFACTURING DEFECT. I HAVE THE OLD PARTS IF SOMEONE WISHES TO EXAMINE THEM. *TR

NHTSA ID
10404414
Incident
May 24, 2011
Mileage
74,510 mi
Engine
Filed Feb 9, 2010

THE ENGINE WOULD SUDDENLY SHUT OFF WHILE DRIVING AT HIGHWAY SPEED. WE RESTARTED THE VEHICLE AFTER WE COASTED TO A STOP AT THE SIDE OF THE ROAD. THE FIRST TIME THIS HAPPENED, WE WERE 1 HOUR INTO A 3 HR ROAD TRIP. A MERCEDES BENZ CERTIFIED MECHANIC COULD FIND NOTHING WRONG I.E., NO FAULT CODES APPEARED WHEN THE DIAGNOSTIC WAS RUN. THE PROBLEM REAPPEARED 2 HRS INTO ANOTHER 4 HR. ROAD TRIP AND AGAIN ON THE LOCAL HIGHWAY AFTER 1/2 HR OF DRIVING. EACH TIME WE WERE ABLE TO COAST TO A STOP AT THE SIDE OF THE ROAD AND THEN RESTART THE CAR. AFTER EACH OCCASION, WE HAD THE CAR DIAGNOSED, BUT NOTHING APPEARED TO BE WRONG. *TR

NHTSA ID
10308098
Incident
Jan 7, 2008
Mileage
120,000 mi
Body & structureInterior & seats
Filed Aug 7, 2008

WHILE DRIVING MY 2001 MERCEDES C240 AT FREEWAY SPEED. THE AUTOMATIC "EASY EXIT" FEATURE SHORTED OUT CAUSING MY SEAT TO AUTOMATICALLY MOVE ALL THE WAY BACKWARDS SO THAT I COULD NO LONGER REACH MY CLUTCH, BRAKE OR GAS PEDAL. IN ADDITION TO THIS MY STEERING WHEEL MOVED ITSELF UPWARDS AS FAR AS IT COULD GO. I NEARLY WRECKED MY CAR WHEN THIS HAPPENED, HOWEVER I WAS ABLE TO REACH MY BRAKE PEDAL BY SCOOTING WAY FORWARD IN THE SEAT, AND I ALSO WAS ABLE TO PUSH THE STICKSHIFT INTO NEUTRAL, AND PULL TO THE SHOULDER. I HAD BEEN HAVING A PROBLEM WITH THE DRIVERS SIDE WINDOW FREEZING UP, BUT I HAD NO IDEA THAT THE RELAY SWITCH CONNECTING TO THE ELECTRIC WINDOW, COULD ALSO CAUSE A SHORT, AND THUS INITIATE THIS MOST DANGEROUS "EASY EXIT" FEATURE. I HAD BEEN HAVING PROBLEMS WITH ALL OF THE DOOR MOUNTED CONTROLS, OFF AN ON. I HAD EVEN COMPLAIN TO THE DEALERS SHOP. BUT IT ALWAYS SEEMED THAT THEY COULD NOT REPRODUCE MY COMPLAINTS, SO THEY TOLD ME THAT IT WAS NOT BROKEN. THIS TIME I TOOK MY CAR IN AS SOON AS I COULD AFTER THE SEAT AND STEERING WHEEL INCIDENT (THEY COULD NOT GET MY CAR IN UNTIL TUESDAY, THE FOLLOWING WEEK.) THE DIAGNOSIS THAT PART #203-820-15-85 (CONTROL UNIT) WAS FAULTY. THE PART WAS REPLACED FOR $579.20. I FEEL STRONGLY THAT MERCEDES BENZ COMPANY SHOULD WARN ANY OTHER OWNERS OF A CAR WITH THIS PART TO HAVE IT CHECKED. THIS COULD HAVE BEEN A SERIOUS WRECK IF I HAD BEEN IN HEAVIER TRAFFIC, OR WAS DRIVING IN BAD WEATHER CONDITIONS, SUCH AS SNOW. THANK YOU IN ADVANCE FOR YOUR ATTENTION TO THIS MATTER. *TR

NHTSA ID
10237355
Incident
Jul 23, 2008
Mileage
97,850 mi
Electrical
Filed Aug 2, 2006

AT SEVERAL POINTS DURING A ROAD TRIP THIS PAST WEEKEND, MY 2001 MERCEDES C240 SUDDENLY DIED WHILE CRUISING AT HIGHWAY SPEED. THERE WAS NO INDICATION OF ANY PROBLEMS WITH THE CAR IN THE MONTHS LEADING UP TO THIS INCIDENCE. HOWEVER, SHORTLY AFTER PURCHASING IT, THE SAME THING HAPPENED WHILE DRIVING ON THE INTERSTATE AT HIGHWAY SPEED. THE DEALER CHECKED THE CAR AT THAT TIME BUT NEVER TOOK ANY CORRECTIVE ACTION. IN THE LATEST INCIDENCES THIS PAST WEEK THE STALLING PUT ME IN IMMEDIATE DANGER OF BEING HIT BECAUSE THEY HAPPENED ON A MOUNTAIN ROAD WITH NO SHOULDER AND NO PLACE TO PULL OFF TO SAFETY. TRAFFIC COMING UP FROM BEHIND AROUND A BLIND CURVE WOULD NOT HAVE BEEN LIKELY TO SEE ME IN TIME TO STOP. FORTUNATELY, AFTER EACH INCIDENCE OF STALLING I WAS ABLE TO QUICKLY RESTART THE CAR AFTER COMING TO A COMPLETE STOP. I HAVE AN APPOINTMENT WITH THE MERCEDES DEALER IN THE MORNING IN AN ATTEMPT TO FIX THE PROBLEM. AS OF NOW I HAVE NO INDICATION OF THE CAUSE. UNTIL IT IS FIXED, I CONSIDER THE CAR TOO DANGEROUS TO DRIVE ON THE HIGHWAY. *JB

NHTSA ID
10164152
Incident
Jul 30, 2006
Mileage
54,000 mi
Body & structureEngine
Filed Jan 4, 2006

2001 MERCEDES BENZ LEAKED WATER UNDER DRIVER SEAT AND BACK SEAT, ENGINE MADE A CLICKING NOISE, COMPUTER MALFUNCTIONED. *TS THE HEADLIGHTS NEVER LASTED MORE THAN 2-3 MONTHS. WHILE DRIVING, THERE WAS A HUGE EXPLOSION UNDER THE HOOD. THE CONSUMER MANAGED TO PULL OVER. WHILE WAITING FOR A TOW TRUCK, THE CONSUMER DISCOVERED A HUGE OIL LEAK UNDERNEATH THE VEHICLE. HE OPENED THE HOOD, AND A SMELL OF ELECTRICAL SHORTAGE EMITTED. THE DEALER INFORMED THE CONSUMER THE ENGINE RODS HAD FAILED. *JB

NHTSA ID
10148626
Incident
Jan 2, 2006
Mileage
6,400 mi
Electrical
Filed Nov 5, 2005

I HAVE A 2001 C-240 MERCEDES BENZ, THE LEFT TAIL LIGHT KEEP BLOWING AND I GET A MESSAGE THAT I'M USING THE SUBSTITUTE LIGHT, I TOOK IT THE REPAIR SHOP (MERCEDES BENZ) AND THEY CHANGED THE BULB, NOW THE PROBLEM IS HAPPENING AGAIN IN LESS THAN A YEAR. THERE IS A SHORTEST SOMEWHERE AND IT ALSO CAUSES THE CAR NOT TO START ONLY AFTER A DAY OF SITTING, I HAVE TO JUMP IT TO GET IT TO START. I CALLED ROADSIDE SERVICE THE CHECKED THE BATTERY AND SAID SOMETHING IS DRAINING THE BATTERY, BUT WHEN I TAKE IT IN THE REPAIR SHOP CAN'T FIND ANYTHING. A COUPLE NIGHTS AGO THE ALARM AND ALL THE OUTSIDE AND INSIDE LIGHT CAME ON FOR NO REASON. PLEASE HELP...DID I BUY A LEMON? I LOVE MY CAR BUT WANT IT TO START WHEN IT'S COLD OUTSIDE, HAS THERE BEEN A PROBLEM LIKE THIS REPORTED ON OTHER C240. THE BATTERY HAS A GOOD CHARGE, SO SAYS THE MECHANIC, BUT HE DOESN'T KNOW WHAT COULD BE DRAINING IT. *JB

NHTSA ID
10141839
Incident
Nov 2, 2005
Mileage
27,000 mi
Engine
Filed Aug 20, 2005

AIR MASS SENSOR & CAM POSITION SENSOR, AUTO HAS 65,000 MILES. INVESTIGATE IF MANUFACTURER DEFECT

NHTSA ID
10133644
Incident
Aug 1, 2005
Body & structure
Filed Jul 7, 2004

WHILE DRIVING THE CONSUMER WAS UNABLE TO SEE THE ODOMETER. THIS CAUSED POOR VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. *AK THE CONSUMER WAS UNABLE TO SEE THE DISPLAY. (CLOCK) THE CONSUMER WAS INFORMED TO GET HER WINDOWS TINTED. *SC *JB

NHTSA ID
10074074
Incident
Jul 1, 2004
Filed Feb 19, 2004

ELECTRONIC STABILITY PROGRAM (ESP) FAILED TO ENGAGE, WHICH AFFECTED VEHICLE'S ACCELERATION. DEALER SUGGESTED TO PLACE TWO 50 POUND BAGS DUE TO SNOW TIRES WAS THE CAUSE, BUT DIDN'T SOLVE THE PROBLEM. (NAR) *LA *CB

NHTSA ID
10059417
Incident
Feb 1, 2004
Mileage
160 mi
Filed Jan 18, 2004

ENGINE SHUTS DOWN WITHOUT WARNING WHEN ACCELERATING. 3 OCCURRENCES IN 10 MONTHS. LOSES ALL POWER AND CHECK ENGINE LIGHT TURNS ON. ALMOST REAR-ENDED. DEALERSHIP SAID IT INSTALLED MISMATCHED SPARK PLUGS BUT APPEARS TO BE FALSE. *CB

NHTSA ID
10054420
Incident
Feb 27, 2003
Mileage
24,000 mi
Steering
Filed Jan 13, 2003

WHILE DRIVING WITH MY WIFE AS PASSENGER THE STEERING FROZE. UNABLE TO TURN WHEEL. VEHICLE PUSHED TO SAFETY OFF ROAD WITH A LOT OF EFFORT TO STEER. VEHICLE REMAINS AT DEALER # 2 IN BROOKLYN, NEW YORK. MILEAGE WAS OVER 30, 000 AT TIME OF FAILURE ON 11/11/02.

NHTSA ID
10000990
Incident
Nov 11, 2002
Mileage
30,000 mi
Engine
Filed Sep 13, 2002

CONSUMER STATE WHILE ACCELERATING FROM A STOP WITHOUT ANY INDICATION VEHICLE STALL. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. NLM

NHTSA ID
8018635
Seat belts
Filed Aug 5, 2002
Crash reported1 injury reported

WHILE DRIVING AT 35MPH VEHICLE WAS HIT IN FRONT AND SIDE IN A COLLISION. DRIVER SIDE SEAT BELT RETRACTED SO TIGHTLY THAT IT CAUSED SERIOUS INJURIES TO DRIVER.

NHTSA ID
8015527
Airbags
Filed Aug 5, 2002
Crash reported

WHILE DRIVING AT 35MPH VEHICLE WAS HIT FROM FRONT AND SIDE IN A COLLISION, AND NONE OF THE AIR BAGS DEPLOYED ON IMPACT.CONTACTED DEALER.*AK

NHTSA ID
8015517
Incident
Apr 13, 2002
Driver assistanceElectricalFuel system
Filed Jul 24, 2002

VEHICLE WILL SHUT DOWN COMPLETELY WITH NO WARNING. WHILE AT DEALERSHIP, MECHANIC REPLACED BATTERY, FUEL INJECTORS, AND FUEL RELATED COMPONENTS , AND SOME OTHER ELECTRICAL PARTS. VEHICLE CONTINUED TO SHUT DOWN WITHOUT WARNING. MECHANIC COULD NOT LOCATE CAUSE OF FAILURE. CURRENTLY VEHICLE WAS SURGING. PLEASE DESCRIBE DETAILS. *AK

NHTSA ID
8014591
Airbags
Filed Mar 21, 2002
Crash reported1 injury reported

C CLASS, REARENDED ANOTHER VEHICLE AT 60 MPH, NEITHER AIRBAG DEPLOYED. CONSUMER SUFFERED LEG AND BACK INJURIES, DAMAGE TO VEHICLE WAS $ 19000.00*AK

NHTSA ID
8006153
Incident
Jan 26, 2002
Suspension
Filed Jan 7, 2002

THERE IS A VIBRATION IN STEERING WHEEL WHEN VEHICLE TRAVELS AT OR OVER 60 KM TO 70 KM. PROBLEM ONLY HAPPENS AT THOSE SPEEDS. CONTACTED DEALER, AND THE DEALER IS NOT WILLING TO DO ANYTING. *AK CONSUMER ADDS THAT DEALER HAS ACCEPTED TO RE-EVALUATE VEHICLE. *TT

NHTSA ID
8001664
Incident
Jun 15, 2001
Driver assistance
Filed Dec 22, 2001

REPEATED EPISODES OF ALMOST STALLING FOLLOWED BY UNINTENDED ACCELERATION. *AK

NHTSA ID
755949
Incident
Dec 21, 2001
Electrical
Filed Dec 4, 2001

TELEMETRICS CAN BE USED TO VIOLATE PRIVACY, MANUFACTURER WILL NOT DISCONNECT ANTENNA. *AK

NHTSA ID
755290
Driver assistanceFuel system
Filed May 1, 2001

THREE EPISODES ON UNINTENDED ACCELERATION FROM A STOP. VEHICLE BEGINS TO STALL AND THEN SUDDENLY ACCELERATES. DEALER STATES PROBLEM ON EARLIER VEHICLES, BUT SOLVED WITH REPLACEMENT FUEL PUMP. I HAVE REPLACEMENT PUMP BUT PROBLEM STILL OCCURS. FORTUNATELY, NO ONE IN FRONT OF ME ON THESE OCCASIONS.*AK

NHTSA ID
744786
Incident
May 1, 2001

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .