Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
39
Latest Dec 14, 2009
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Dec 29, 1997
What this page shows
Our database holds 39 NHTSA owner-reported complaints for the 1998 Mercedes-Benz 320. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 39 · page 1 of 2
Tires & wheels
Filed Dec 14, 2009
TL*THE CONTACT OWNS A 1998 MERCEDES BENZ 320. THE CONTACT STATED THAT THE TREAD CAME OFF OF THE REAR PASSENGER SIDE TIRE WHILE DRIVING 60 MPH. THE CONTACT NEARLY LOST CONTROL OF THE VEHICLE WHEN THE FAILURE OCCURRED. THE TIRE TREAD DAMAGED THE BACK OF THE VEHICLE AND THE PASSENGER DOOR. THE ESTIMATED REPAIR COST WAS $6000. THE MANUFACTURER ADVISED THE CONTACT TO MAIL THE BRIDGESTONE INSIGNIA,TIRE SIZE 225/60/R16 TO THEM FOR A REFUND; HOWEVER, THE MANUFACTURER RESPONDED VIA MAIL THAT THEY WERE NOT RESPONSIBLE FOR THE DAMAGES TO HER VEHICLE. THERE WERE NO INJURIES. THE TIRE MILEAGE WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 185,000.
NHTSA ID
10295668
Incident
Nov 14, 2009
Mileage
185,000 mi
Suspension
Filed Apr 2, 2008
DRIVING DOWN ROAD IN 1998 MERCEDEZ E320, JUST EXITED NJ TURNPIKE AT EXIT 2, HEARD LOUD NOISE CAR VEERED TO LEFT AND LARGE SPRING DROPPED OUT FROM ENGINE COMPARTMENT. *TR
NHTSA ID
10223203
Incident
Apr 2, 2008
Mileage
115,287 mi
Exterior lighting
Filed Nov 8, 2006
HEAD LAMP COVERS ON THE MERCEDES "E" CLASS TURN FROM CLEAR TO A FOGY TRANSLUCENT OVER TIME. ONCE THE HEAD LIGHT LENS TURNS TRANSLUCENT THE HEAD LIGHT BEAM IS NO LONGER ABLE TO TRANSMIT LIGHT AS FAR DOWN THE ROAD AS THE ORIGINAL MANUFACTURES SPECIFICATION. THE HEAD LAMP IS ALSO NO LONGER CAPABLE OF TRANSMITTING LIGHT AS TO THE U.S. DOT STANDARDS. THIS SITUATION LEAD TO AN UNSAFE DRIVING CONDITION FOR ALL DRIVERS OF THE "E" CLASS. *JB
NHTSA ID
10172946
Incident
Nov 8, 2006
Mileage
100,000 mi
Suspension
Filed Jun 21, 2006
DT*: THE CONTACT STATED WHILE TRAVELING ON THE INTERSTATE, THE VEHICLE PULLED TO THE LEFT SIDE AND SWERVED. THE VEHICLE ALMOST HIT AN 18 WHEELER. ONCE CONTROL OF THE VEHICLE WAS REGAINED, IT WAS IMMEDIATELY TAKEN TO THE NEAREST INDEPENDENT REPAIR SHOP. THE SHOP DETERMINED THAT A SPRING MUST HAVE FALLEN OFF THE VEHICLE TO CAUSE THIS INCIDENT. THE VEHICLE WAS TOWED TO THE NEAREST DEALER. THE DEALER'S BODY SHOP SPECIALIST DETERMINED THAT CORROSION MUST HAVE CAUSED THIS PROBLEM WHICH MAY HAVE BEEN TRIGGERED BY SALT. WHEN THE DEALER WAS ASKED HOW OFTEN DEFECTS OF THIS NATURE OCCUR, THE DEALER RESPONSE WAS NEVER. THE DEALER OFFERED TO PAY FOR HALF THE COST OF THE REPAIR, HOWEVER THE CONTACT WAS NOT CONCERNED ENTIRELY ABOUT THE COST. THE CONTACT EXPRESSED EXTREME CONCERN REGARDING SAFETY WHILE DRIVING THE VEHICLE; THE OTHER SIDE OF THE VEHICLE COULD HAVE THE SAME PROBLEM IN THE FUTURE. THE DEALER INSPECTED BOTH SIDES OF THE VEHICLE, HOWEVER THE CONTACT REMAINS UNCOMFORTABLE AND INSISTS THAT THIS PROBLEM IS NOT NORMAL WEAR AND TEAR.
NHTSA ID
10160370
Incident
Jun 15, 2006
Mileage
109,000 mi
Suspension
Filed Aug 2, 2005
DT: CONSUMER COMPLAINED ABOUT PROBLEMS WITH 1998 MERCEDES BENZ. THE SHOCK HOUSING CAME APART FROM THE CHASSIS. THE CHASSIS COLLAPSED ON THE DRIVER'S SIDE AND WAS SITTING ON TOP OF THE WHEEL. THERE WAS NO SUSPENSION ON THE FRONT END. CONSUMER HAD THE CAR TOWED TO A REPAIR SHOP. THE MECHANIC TOLD CONSUMER THAT IT WAS THE SHOCK HOUSING. MECHANIC FIXED THE CAR WITH AN ADDITIONAL AFTER MARKET BRACKET. THIS HAPPENED WHILE DRIVING AT 55 MPH. CONSUMER CONTACTED THE MANUFACTURER, AND THEY SAID THERE WAS NO RECALL ON THE CAR. THE MERCEDES BENZ ORGANIZATION CLAIMED THERE WAS NOTHING THEY COULD BECAUSE CONSUMER DID NOT TAKE THE CAR TO AN AUTHORIZED DEALER. CONSUMER DID FILED A COMPLAINT WHILE TALKING TO THE MANUFACTURER'S REPRESENTATIVE. *AK
NHTSA ID
10131126
Incident
Jul 25, 2005
Mileage
92,200 mi
Engine
Filed Oct 4, 2004
ENGINE CONSTANTLY LOOSES OIL, POTENTIAL TO LOCK ENGINE.*AK
NHTSA ID
10093566
Incident
Sep 10, 2004
Steering
Filed Feb 10, 2004
THE VEHICLE WAS TAKEN TO THE DEALER FOR MAINTENANCE AND THE MECHANIC NOTICED THAT POWER STEERING NEEDED TO BE REPLACED BECAUSE AN ESSENTIAL PART WAS MISSING. *AK THERE WAS LOW FLUID. FURTHER EXAMINATION REVEALED THAT THE POWER STEERING CYLINDER LEAKED INTO THE BOOT. *SC *JB
NHTSA ID
10046094
Incident
Oct 30, 2003
Mileage
89,941 mi
Transmission
Filed Mar 19, 2003
AUTOMATIC TRANSMISSION PROBLEM, WHILE DOWNSHIFTING TO CONTROL DOWNHILL SPEED SHIFT LEVER MOVED BETWEEN ALL SHIFT POSITIONS WITHOUT ENGAGING IN ANY GEAR, AND VEHICLE WAS FREEWHEELING. *AK
NHTSA ID
10011321
Fuel system
Filed Aug 30, 2002
WHILE DRIVING 30 MPH, VEHICLE LOST ALL POWER, STOPPING ALL OF A SUDDEN, AND FAILING IN MIDDLE OF ROAD. OWNER SAID SHE ALMOST WAS STRUCK IN THE REAR. DEALERSHIP INSPECTED VEHICLE, AND FOUND THAT FUEL PUMP WAS THE CAUSE. THIS WAS HER THIRD REPLACEMENT. PLEASE DESCRIBE DETAILS. *AK
NHTSA ID
8017660
Incident
Aug 24, 2002
Engine
Filed Jul 2, 2002
SOUTHERN STAR REPAIR SHOP 256-236-5389 HAD ANOTHER VEHICLE WITH SAME PROBLEM IN JUNE, 2002. YOUR DATABASE ODI # 607611 APPEARS TO BE SAME. DEALERSHIP IN MONTGOMERY, AL AND KANSAS CITY, MO, HAVE SEEN SAME PART FAILURE. -- THANK YOU. NO SAFETY DEFECT MENTIONED. *AK
NHTSA ID
763750
Incident
Jul 1, 2002
Body & structure
Filed Jun 25, 2002
UNDER CARRIAGE IS COMPLETELY RUSTED. DEALER NOTIFIED. *AK CONSUMER STATED NOT SALT RELATED. *SCC
NHTSA ID
8012637
Incident
Apr 28, 2002
Interior & seats
Filed Apr 3, 2002
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
NHTSA ID
760225
Incident
Sep 1, 2001
Exterior lighting
Filed Mar 25, 2002
CAR STARTED BURNING OUT LIGHT BULBS AND HORNS, 25 INCIDENTS, FROM 02/15/1998 TO 03/06/2002. TWO DEALERS WERE UNABLE TO FIX THE PROBLEM. LIGHTS INCLUDED TAIL LIGHTS/ HEADLIGHTS/ FOG LIGHTS/ SIDE MARKERS. I HAVE SEEN OTHER MB E320'S IN THE DEALERS FOR SAME REASON.*AK
NHTSA ID
759770
Incident
Feb 15, 1998
Airbags
Filed Mar 16, 2001
AIRBAG LIGHT ON FOR 1 WEEK. TAKEN VEHICLE TO DEALER WHO FOUND WIRE HARNESS FOR PASSENGER AIRBAG NEEDED TO BE REPLACED. CONNECTOR SEEMED TO BE PROBLEM.*AK
NHTSA ID
883211
Incident
Feb 28, 2001
Visibility
Filed Feb 20, 2001
WHILE DRIVING, SUNROOF GLASS EXPLODED, LUCKILY THE SHADE WAS CLOSED AND KEPT THE GLASS FROM ENTERING VEHICLE, TEMPERATURE OUTSIDE WAS FREEZING . *SLC
NHTSA ID
880821
Incident
Feb 10, 2001
Brakes
Filed Jul 20, 2000
WHILE APPLYING BRAKES TO PARK PEDAL WENT TO THE FLOOR, CAUSING LOSS OF BRAKES MOMENTARILY. VEHICLE TAKEN TO DEALER FOR DIAGNOSTIC TESTING, AND INFORMED CONSUMER THAT NOTHING COULD BE FOUND. CURRENTLY, VEHICLE IS AT AN INDEPENDENT REPAIR SHOP TO BE DIAGNOSED AGAIN. *AK
NHTSA ID
865774
Incident
Jun 19, 2000
BrakesInterior & seatsTransmission+1 more
Filed Mar 27, 2000
TRNSMISSION FAILURE. ALSO, REPEATED FAILURE OF WINDOWS AND ELECTRIC SEATS REAR ENTRY AND BRAKE LIGHTS, INDICATE SERIOUS PROBLEM WITH THIS CAR. WARRANTY COVERS THE REPAIRS, BUT THE PROBLEMS PERSIST. I HAVE NEVER HEARD OF A CAR HAVING SO MANY PROBLEMS. WHAT DO YOU KNOW ABOUT THE 1998 320 CLK? WHAT CAN I DO ABOUT THIS?
NHTSA ID
720630
Incident
Jul 7, 1999
ElectricalSteering
Filed Dec 21, 1999
Fire reported
AS THE VEHICLE WAS BEING PARKED DRIVER HEARD A LOUD NOISE, POWER STEERING WAS LOST AND A FIRE ERUPTED UNDER THE HOOD. THE VEHICLE WAS TOTALED. IT TOOK 5 FIRE TRUCKS TO PUT OUT THE FIRE OUT. *AK
NHTSA ID
851980
Incident
Oct 14, 1999
Brakes
Filed Oct 24, 1999
LAST WEEK I TOOK MY WIFE'S M CLASS IN FOR SERVICE AT OUR MB DEALER. *AK
NHTSA ID
713790
Incident
Oct 22, 1999
Airbags
Filed Sep 20, 1999
Crash reported1 injury reported
WHEN VEHICLE WAS INVOLVED IN A CRASH, HITTING A STONE WALL ON THE LEFT FRONT SIDE, THERE WAS NO DEPLOYMENT OF DRIVER'S SIDE OR PASSENGER'S SIDE AIR BAGS. VEHICLE WAS TOTALLED. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK * MJS
NHTSA ID
844559
Incident
Aug 1, 1999
Interior & seatsExterior lighting
Filed Sep 8, 1999
LEFT TURN SIGNAL. LOCK ON BACK HATCH.
NHTSA ID
609680
Incident
Jan 10, 1998
Fuel system
Filed Sep 8, 1999
FUEL LEVEL SENSOR.
NHTSA ID
609656
Interior & seats
Filed Apr 29, 1999
POWER SEAT COMPLETELY MOVED BACK AND RECLINED WHILE CAR WAS IN MOTION MAKING IT IMPOSSIBILE FOR ME TO REACH THE PEDALS
NHTSA ID
706092
Incident
Apr 28, 1999
Fuel systemSteeringVisibility
Filed Apr 21, 1999
EXCESSIVE WIND NOISE SUNROOF/WINDOWS/LARM MALFUNCTIONED. ALSO FUEL PUMP FAILURE. CAR IS BECOMING A LEMON. *AK
NHTSA ID
705861
Incident
Apr 18, 1999
Exterior lighting
Filed Mar 27, 1999
THIS IS THE SECOND TIME THE TURN SIGNAL SWITCH HAS BROKEN IN 9 MONTHS. IF YOU OPERATE THE SWITCH ON OR OFF WHEN THE FRONT WHEELS ARE NOT POINTED STRAIGHT AHEAD (E.G. A CURVED ROAD), YOU CAN FEEL THE POOR OPERATION OF THIS SWITCH. IT NEEDS TO BE REDESIGNED. *AK
NHTSA ID
705006
Incident
Mar 27, 1999
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.