RoadVitals

1990 Mercedes-Benz 420 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Nov 9, 2005
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Oct 21, 2005

What this page shows

Our database holds 3 NHTSA owner-reported complaints for the 1990 Mercedes-Benz 420. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–3 of 3

Seat belts
Filed Nov 9, 2005

NO TETHER ANCHORAGES ARE PRESENT ON THIS VEHICLE AND NO TETHER ANCHORAGES HAVE EVER BEEN PRESENT ON THIS VEHICLE. THE OWNER'S MANUAL AND MBNA SERVICE BULLETINS STATE THAT THIS VEHICLE IS EQUIPPED WITH TETHER ANCHORAGES FOR USE WITH CHILD RESTRAINTS THAT HAVE A TOP TETHER STRAP. TETHER ANCHORAGES ARE NEEDED TO PROPERLY ATTACH MY FORWARD-FACING CHILD RESTRAINT. MERCEDES-BENZ-USA AND MERCEDES-BENZ OF EUGENE, OR STATE THAT THIS VEHICLE DID NOT COME EQUIPPED WITH THE TETHER ANCHORAGES. WERE/ARE TETHER ANCHORAGES REQUIRED TO BE ATTACHED TO THIS VEHICLE FOR THIS VEHICLE TO BE SOLD IN THE USA AT TIME OF SALE PER FEDERAL STANDARDS AND/OR BECAUSE THE OWNER'S MANUAL AND SERVICE BULLETINS STATE THAT THIS VEHICLE IS EQUIPPED WITH TETHER ANCHORAGES? THIS IS A VERY IMPORTANT SAFETY ISSUE. *NM

NHTSA ID
10142298
Incident
Oct 20, 2005
Other / unspecified
Filed Oct 31, 2005

ON OCT. 20, 2005, I ASKED MERCEDES BENZ OF USA AND MERCEDES BENZ OF EUGENE(OR), TO SHOW/TELL ME SPECIFICALLY WHERE THE TETHER ANCHORS ARE IN MY 1990 420 SEL MERCEDES. ALSO,ON OCT. 21, 2005, I FILED A SIMILAR COMPLAINT, BY EMAIL, AT THIS SITE OF NHTSA. TO DATE, I HAVE RECEIVED NO RESPONSE FROM MBNA OF USA. ALSO, MB OF EUGENE HAS NOT, APPARENTLY, BEEN ABLE TO FIGURE OUT HOW TO GET OR ATTACH THE ANCHORS THAT ARE TO HAVE BEEN ALREADY INSTALLED IN THE VEHICLE, ACCORDING TO THE "OWNER'S MANUAL". MY UNDERSTANDING IS THAT THE ANCHORS WERE/ARE REQUIRED FOR THIS VEHICLE TO BE IMPORTED AND SOLD IN THE USA. APPARENTLY, THERE IS A SERVICE BULLETIN MBNA 91/4B PERTAINING TO THIS ISSUE. I NEED THE EVENFLO TRIUMPH SEAT TO BE PROPERLY INSTALLED FOR THE SAFETY OF MY GRANDDAUGHTER. PLEASE INFORM ME OF WHAT TO DO FOR THE SAFETY OF MY GRANDDAUGHTER. *JB

NHTSA ID
10141356
Incident
Oct 31, 2005
Other / unspecified
Filed Oct 21, 2005

THE OWNER'S MANUAL FOR MY 1990 420 SEL, ON PAGE 46, STATES:"THIS VEHICLE IS EQUIPPED WITH TETHER ANCHORAGES FOR USE WITH CHILD RESTRAINTS THAT HAVE A TOP TETHER STRAP. CONSULT YOUR AUTHORIZED MERCEDES-BENZ DEALER FOR THE EXACT LOCATION OF THESE ANCHORAGES." AFTER REPEATED PHONE CALLS, EMAILS AND FAXES AND A VISIT TO THE DEALER, NEITHER THE EUGENE DEALER, MERCEDES BENZ OF EUGENE, OR THE MERCEDES-BENZ OF USA, HAVE BEEN ABLE TO TELL/SHOW ME THE EXACT LOCATION OF THE ANCHORAGES. ALSO, THE SERVICE REPRESENTATIVE AT MERCEDES BENZ OF EUGENE AND THE CUSTOMER SERVICE REPRESENTATIVE AT MERCEDES-BENZ OF USA TOLD ME THAT THE 1990 420 SEL DOES NOT HAVE THE ANCHORAGES. ON MY OWN RESEARCH, I DISCOVERED SERVICE BULLETIN # 91/4B THAT INDICATES INFORMATION ABOUT THE ANCHORAGES WHICH I REPORTED TO MERCEDES BENZ OF EUGENE. THE ANCHORAGES APPEAR TO NOT BE PRESENT ON MY 1990 420 SEL. I NEED THEM TO PROPERLY ATTACH AN EVENFLO TRIUMPH CAR SEAT. *JB

NHTSA ID
10140476
Incident
Oct 20, 2005

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .