RoadVitals

1999 Mercedes-Benz 420 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Sep 10, 2002
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
9
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 1999 Mercedes-Benz 420, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Body & structure111.1%
  • Brakes111.1%
  • Electrical111.1%
  • Fuel system111.1%
  • Interior & seats111.1%
  • Other / unspecified111.1%
  • Steering111.1%
  • Transmission111.1%
  • Visibility111.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

1
report

From owner reports, verbatim

A CRACK IN LEFT REAR FRAMES. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED.*AK *JLG

NHTSA ID 8018330 · filed Sep 10, 2002

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

1
report

From owner reports, verbatim

STRANGE ELECTRONIC WHIRRING SOUND WHEN STARTING VEHICLE ON 6/7. SIDE VIEW MIRRORS SUDDENLY MOVED AND THEN CLOSED HALFWAY. NO RESPONSE FROM INTERIOR CONSOLE CONTROL. STEERING WHEEL ALSO BEGAN TO MOVE UP AND DOWN ON ITS OWN. REAR BRAKES CONTINUED TO SQUEAK AND GRAB. WERE REPLACED UNDER WARRANTY LAST NOVEMBER.

NHTSA ID 723734 · filed Jun 8, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

1
report

From owner reports, verbatim

STRANGE ELECTRONIC WHIRRING SOUND WHEN STARTING VEHICLE ON 6/7. SIDE VIEW MIRRORS SUDDENLY MOVED AND THEN CLOSED HALFWAY. NO RESPONSE FROM INTERIOR CONSOLE CONTROL. STEERING WHEEL ALSO BEGAN TO MOVE UP AND DOWN ON ITS OWN. REAR BRAKES CONTINUED TO SQUEAK AND GRAB. WERE REPLACED UNDER WARRANTY LAST NOVEMBER.

NHTSA ID 723734 · filed Jun 8, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

1
report

From owner reports, verbatim

CONTINUING IDLING AND ACCELERATION PROBLEMS. ON JANUARY 21, 2000, ONE MONTH AFTER SECOND REPAIR ATTEMPT, WHILE DRIVING VEHICLE IT SUDDENLY LOST POWER THEN VIOLENTLY JOLTED FORWARD CAUSING TEMPORARY LOSS OF CONTROL. (NOTE: DRIVER'S FOOT DID NOT TOUCH ACCELERATOR). DRIVER THEN NOTICED "ENGINE" CHECK LIGHT SUDDENLY COME ON (SUBSEQUENTLY LEARNED THIS INDICATES A FUEL INJECTION PROBLEM). IMMEDIATELY NOTIFIED DEALER BUT PROBLEM PERSISTS. ON APRIL 26, "CHECK ENGINE" LIGHT AGAIN CAME ON AND CAR BEGAN TO DRIVE TERRIBLY, E.G., POOR AND INCONSISTENT ACCELERATION. *AK

NHTSA ID 722039 · filed Apr 28, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

1
report

From owner reports, verbatim

STRANGE ELECTRONIC WHIRRING SOUND WHEN STARTING VEHICLE ON 6/7. SIDE VIEW MIRRORS SUDDENLY MOVED AND THEN CLOSED HALFWAY. NO RESPONSE FROM INTERIOR CONSOLE CONTROL. STEERING WHEEL ALSO BEGAN TO MOVE UP AND DOWN ON ITS OWN. REAR BRAKES CONTINUED TO SQUEAK AND GRAB. WERE REPLACED UNDER WARRANTY LAST NOVEMBER.

NHTSA ID 723734 · filed Jun 8, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

ON 10/24, 2001, WHILE DRIVING MERCEDES S-420 WITH 65 MILES PER HOUR ON PENNSYLAVANIA TURNPIKE, PASSANGER SIDE WHEEL WITH TIRE AND WHEEL CAP SEPARATED FROM THE CAR AND FLEW OUT TO THE OPPOSITE SIDE OF ONCOMING TURNPIKE. AFTER THE CAR WAS TOWED TO SUN MOTOR CARS, INC. AT 4444 CARLISLE PIKE, CAMP HILL, PA,(717 737-3030) IT WAS FOUND OUT THAT THE 4 BOLTS FIXATING THE WHEEL TO CAR WERE CUT AND SHEARED. AND ONE HOLE WAS RUSTY. THIS MIGHT SUGEST THAT MANUFATURER USED SUBSTANDARD BOLTS WHICH COULD NOT WITHSTAND THE PRESSURE. I HOPE NO OTHER PEOPLE HAD SAME EXPERIENCE LEADING TO THE INJURIES AND DEATH. *AK

NHTSA ID 754383 · filed Nov 11, 2001

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

1
report

From owner reports, verbatim

STRANGE ELECTRONIC WHIRRING SOUND WHEN STARTING VEHICLE ON 6/7. SIDE VIEW MIRRORS SUDDENLY MOVED AND THEN CLOSED HALFWAY. NO RESPONSE FROM INTERIOR CONSOLE CONTROL. STEERING WHEEL ALSO BEGAN TO MOVE UP AND DOWN ON ITS OWN. REAR BRAKES CONTINUED TO SQUEAK AND GRAB. WERE REPLACED UNDER WARRANTY LAST NOVEMBER.

NHTSA ID 723734 · filed Jun 8, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

1
report

From owner reports, verbatim

TRANSMISSION SLIPS INTO NEUTRAL WHILE DRIVING. THIS HAS OCCURRED 5 TIMES IN TWO WEEKS. IT IS CURRENTLY AT THE DEALER FOR REPAIR OF THIS DEFECT, AGAIN. *AK

NHTSA ID 705376 · filed Apr 7, 1999

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

STRANGE ELECTRONIC WHIRRING SOUND WHEN STARTING VEHICLE ON 6/7. SIDE VIEW MIRRORS SUDDENLY MOVED AND THEN CLOSED HALFWAY. NO RESPONSE FROM INTERIOR CONSOLE CONTROL. STEERING WHEEL ALSO BEGAN TO MOVE UP AND DOWN ON ITS OWN. REAR BRAKES CONTINUED TO SQUEAK AND GRAB. WERE REPLACED UNDER WARRANTY LAST NOVEMBER.

NHTSA ID 723734 · filed Jun 8, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .