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2020 Mercedes-Benz AMG C43 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Apr 3, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
9
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2020 Mercedes-Benz AMG C43, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Powertrain (other)430.8%
  • Driver assistance215.4%
  • Engine17.7%
  • Fuel system17.7%
  • Other / unspecified17.7%
  • Steering17.7%
  • Body & structure17.7%
  • Suspension17.7%
  • Electrical17.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

4
reports

From owner reports, verbatim

The car will randomly go into a neutral condition while driving the car. This occurs about once per month, sometimes more often. I will come to a stop for a light or stop sign, upon green light I release the brakes and then gas only to find the engine free revving and the car will not move. I must place the car in Park and then Drive again in order for it to move forward. I have brought this up with Mercedes multiple times and eventually had the transmission replaced. 2 days later, the same thing happened. They do not have a repair available and are dragging their feet to fix. There is a systemic defect in the 9G tiptronic transmission. There are other reports of this transmission going into a "neutral" condition. With the C43 being a relatively lower production class in the C class lineup, I suspect the issue has not made the attention that a higher production vehicle would. I have video with the car 'in gear' and not able to move. And video evidence of the of the transmission glitch.

NHTSA ID 11533418 · filed Jul 20, 2023

This has happened a couple of times to me so far. I have been driving down the road (today it was the highway) and my car fell out of gear into neutral and would not go back into gear unless I restarted the car. Every time it has happened, I have had to coast it to a safe spot to restart the car to get it back into gear. Not having power and needing to coast it to safety is a risk to others because I have no control to get myself to safety in some situations. No dealer has been able to reproduce it because of how infrequently it happens. It has happened 3 or 4 times in the last 15k miles. There were no warning messages or indications that it happened or was going to happen and no parts have been inspected. It is really scary when it happens and I hope it dosen't happen to anyone else.

NHTSA ID 11527655 · filed Jun 19, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

2
reports

From owner reports, verbatim

The contact owns a 2020 Mercedes-Benz AMG C43. The contact received notification of NHTSA Campaign Number: 22V232000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID 11516496 · filed Apr 11, 2023

******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE THE CONSUMER PLACED THE REQUEST.*DJR ******* DELETE VOQ *******

NHTSA ID 11490119 · filed Oct 20, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

1
report

From owner reports, verbatim

CEL with multiple cylinder misfires. Oil leak on top side of engine bank 2 in valley of injectors. Multiple codes for turbo charger faults and also clogged catalytic converters. Dealer confirmed and manufacturer denied federal emissions warranty on vehicle. Due to a modification that plays no role in the power train.

NHTSA ID 11497171 · filed Dec 13, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

1
report

From owner reports, verbatim

CEL with multiple cylinder misfires. Oil leak on top side of engine bank 2 in valley of injectors. Multiple codes for turbo charger faults and also clogged catalytic converters. Dealer confirmed and manufacturer denied federal emissions warranty on vehicle. Due to a modification that plays no role in the power train.

NHTSA ID 11497171 · filed Dec 13, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

The contact owns a 2020 Mercedes-Benz AMG C43. The contact stated while driving 65 MPH, the tire pressure warning light illuminated. The contact took the vehicle to a tire center and was informed that the front passenger’s side rim cracked, causing the tire to deflate. The tire center repaired the original rim. The failure recurred with the rear driver’s and rear passenger’s side rims. The contact stated that the wheels were the original wheels on the vehicle. The vehicle was not diagnosed after the most recent failure. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was unknown.

NHTSA ID 11522258 · filed May 16, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

1
report

From owner reports, verbatim

Uneven wear pattern.The wear often occurs on inner shoulder of the tires 5k to9k miles,which can be dangerous tire can wear down to belts on inside edge while the outer tread still looks fine. i have brought this to dealership multiple time with NO FIX but to sale me new tires and alignments.I have spoke to multiple owners of 2020 mercedes c63 and they have the same problem. This is a safety issue and has left my wife and kids on the side of freeway broken down.

NHTSA ID 11697729 · filed Nov 5, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

1
report

From owner reports, verbatim

On Tuesday, June 24th, 2025, the glass panel located between the windshield and sunroof on my 2020 Mercedes-Benz C43 AMG unexpectedly detached and flew off while driving. This posed a serious safety risk to me and others on the road. There were no prior warning lights, messages, or symptoms before the failure occurred. This appears to have resulted from heat stress weakening the bonding that secures the panel to the vehicle—an issue consistent with NHTSA Recall 23V854000. That recall covers my exact year, make, and model, yet my specific VIN has not been included for reasons unknown, despite experiencing the exact same failure described in the recall notice. The issue was confirmed by Mercedes-Benz of Boston, where my vehicle is currently located. The failed component is available for inspection upon request. The dealer quoted me approximately $2,200 for repairs but declined to cover the cost under warranty since my VIN is not part of the active recall. I have opened a case with Mercedes-Benz Corporate to request full or partial reimbursement, and I am reporting this to NHTSA so that my VIN may be considered for inclusion in the recall.

NHTSA ID 11669230 · filed Jun 25, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

1
report

From owner reports, verbatim

Uneven wear pattern.The wear often occurs on inner shoulder of the tires 5k to9k miles,which can be dangerous tire can wear down to belts on inside edge while the outer tread still looks fine. i have brought this to dealership multiple time with NO FIX but to sale me new tires and alignments.I have spoke to multiple owners of 2020 mercedes c63 and they have the same problem. This is a safety issue and has left my wife and kids on the side of freeway broken down.

NHTSA ID 11697729 · filed Nov 5, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

1
report

From owner reports, verbatim

Car stops accelerating and shifts into neutral without warning I nearly got hit from behind. I have consulted several other Mercedes vehicle owners and all had the same issue. Two of the other owners stated that this happened on the interstate and was very lucky they were not involved in a collision. Both vehicles were GLC 300. Mercedes does not seem to have an answer to the issue and all previous owners traded vehicles for fear of dying.

NHTSA ID 11729030 · filed Apr 3, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .