RoadVitals

2016 Mercedes-Benz AMG C63 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jan 10, 2025
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Apr 27, 2024

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2016 Mercedes-Benz AMG C63. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

Powertrain (other)
Filed Jan 10, 2025

The rear differential failed, causing both rear axles to be broken and the vehicle to lose all propulsion on a city road. A noise in the drivetrain under acceleration was first reported to a dealership in Nov 2023 about five months prior to the failure, but the report was dismissed as tire slippage and not addressed further. Then the failure occured in April 2024, and the vehicle was towed to a dealership and repaired out of warranty at great expense. There were no warning lights or symptoms immediately prior to the failure.

NHTSA ID
11635221
Incident
Apr 19, 2024
Body & structure
Filed Apr 27, 2024

My brother was driving his car on the highway and out of no where the sunroof literally exploded causing the glass to shatter on him and the front panel to detach from the vehicle. Swinging and hanging on the side of the car causing dents, scratches, and chips making this a safety hazard. Thank god my brother was able to safely merge over to the emergency lane without causing any accidents my brother was shocked with glass raining down on him when this happened but he wasn’t injured glad no one was injured in this incident because anything could’ve happened. A lot of Mercedes have a recall for the sunroofs front panel which causes it to detach from the vehicle while driving which I believe is what happened here this can cause a significant safety risk because the person might get jump scared causing him/her to swerve into other cars beside them. My brothers year and model is on the same recall list but his vin number was not included on the recall. Which leads me to think this was a mistake on the manufacturer end. We spoke to Mercedes USA (Manufacturer) And a Mercedes dealership said they cannot help us out or do anything for us to help us fix the sunroof because his vin doesn’t have that recall I asked if there could be a possibility that the car has that recall but it’s just not listed under and the recall they said that could be a possibility but they won’t fix it unless it’s under the vin which just now leaves us to pay 6-7 thousand dollars out of pocket to fix the sunroof, dents, and scratches that were causes by the sunroofs front panel flying off the car. There was not any warning lights or symptoms of this happening and I know for a fact a rock did not hit because the sunroof was closed at the time that this happened and we would have felt and heard it. Our only option now is to file claim with NHTSA and wait to hear back. The vehicle is available to see upon request.

NHTSA ID
11585578
Incident
Apr 15, 2024

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .