RoadVitals

2017 Mercedes-Benz AMG C63 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Sep 26, 2021
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Feb 29, 2020

What this page shows

Our database holds 4 NHTSA owner-reported complaints for the 2017 Mercedes-Benz AMG C63. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–4 of 4

ElectricalSuspension
Filed Sep 26, 2021

The car was parked on my driveway, As soon as i started it, I got a message 'The electronic rear axle differential lock is inoperative' NHTSA previously issued a recall for 2017 C63s AMG models. I purchased this vehicle from Carvana in April 2021 with clean single owner carfax. The manufacture warranty has expired. I have seen lots of posts on Mercedes forum talking about this issue where Mercedes did fix the issue free of cost. Since there is no open recall on my vehicle, I am not sure what to do.

NHTSA ID
11434435
Incident
Sep 26, 2021
SteeringSuspension
Filed Jun 6, 2021

The electronic rear axle differential lock is inoperative; NHTSA previously issued a recall but I was never given a date to fix by the manufacturer.

NHTSA ID
11419835
Incident
Jun 5, 2021
Engine
Filed Mar 29, 2021

THIS CAR IS NOT EQUIPPED WITH ENOUGH PROTECTION FOR THE FRONT RADIATORS TO PREVENT DAMAGE FROM DEBRIS. THIS IS A KNOWN ISSUE FOR 2017 AND UP VEHICLES. THE RADIATOR SEEMS TO BE VERY FRAGILE DUE TO THE DESIGN AND THERE HAVE BEEN MANY REPORTS OF THE ISSUE, BUT CLAIMS ARE DENIED DUE TO BEING 'ROAD DEBRIS' BUT MERCEDES-BENZ FAILS TO ACKNOWLEDGE THIS IS A MAJOR ISSUE WITH MULTIPLE CLASSES OF THEIR CARS. MY CAR HAS 27K MILES AND IS JUST OUTSIDE THE WARRANTY PERIOD. THE RADIATOR IS LEAKING IN MULTIPLE PLACES.

NHTSA ID
11405394
Incident
Mar 27, 2021
Mileage
27,150 mi
AirbagsBrakesDriver assistance
Filed Feb 29, 2020
Crash reported

ON MARCH 8, 2018 MY VEHICLE HAS BEEN INVOLVED IN AN ACCIDENT. WHILE DRIVING TO A MEETING THE RIGHT REAR WHEEL OF THE VEHICLE LOCKED UP SENDING THE VEHICLE INTO A 360-DEGREE SPIN. ALL SAFETY FEATURES IN THE VEHICLE FAILED. NO BRAKES, NO AIRBAGS DEPLOYED ON IMPACT. ON OR AROUND OCTOBER 21ST OF 2018. MY VEHICLE IS INVOLVED IN A SECOND ACCIDENT. THE CIRCUMSTANCES OF THE VEHICLE ARE IDENTICAL. WHILE ON MY WAY TO A MEETING THE RIGHT REAR WHEEL GOT LOCKED WHICH SENT THE CAR INTO A 360-DEGREE SPIN. BRAKES, STABILITY CONTROL FAIL, THE CAR ACCELERATED WHILE APPLYING BRAKES, AIR BAGS FAILED TO DEPLPOY ON IMPACT. AFTER THE ACCIDENT I REQUESTED MBUSA TO DISPATCH A SOFTWARE ENGINEER TO HAVE THE ONBOARD ELECTRONICS EXAMINED FOR A POSSIBLE DEFECT. MBUSA ALONG WITH THE MANUFACTURER ARE REFUSING TO HAVE AN ENGINEER SENT. THE DEALERSHIP IS ENGAGED IN DECEITFUL TACTICS IN THEIR COMMUNICATIONS WITH MBUSA LLC. THE DEALERSHIP HAS LIED MULTIPLE TIMES TO MBUSA STATING I AM NOT SHOWING UP TO PRESCRIBED MEETINGS. I HAVE SHOWED ON TIME ON THE DATE THE MEETINGS WITH THE ENGINEER WAS SUPPOSED TO TAKE PLACE AND HAVE A WITNESS. ON THE NIGHT OF THE SECOND ACCIDENT THE VEHICLE WAS BROKEN INTO TWICE. THE DEALERSHIP STAFF HAVE CHANGED THE RIGHT REAR TIRE ON THE VEHICLE TO MAKE IT APPEAR AS THOUGH IT WAS THE TIRE'S FAULT. THE PURCHASE RECEIPT FOR THE TIRE AND THE DOT NUMBERS DO NOT MATCH THE DOT NUMBER CURRENTLY ON A TIRE REPLACED BY THE STAFF. MBUSA ALLEGES IT IS THE TIRES FAULT WITHOUT PROVIDING ANY SCIENTIFIC FACT BASED EVIDEMCE. A YEAR AN A HALF LATER THE ISSUE IS NOT RESOLVED AND EVERYONE IS POINTING FINGERS AT EACH OTHER.

NHTSA ID
11315335
Incident
Mar 9, 2018
Mileage
18,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .