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2021 Mercedes-Benz AMG GLA35
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 1 NHTSA owner-reported complaint for the 2021 Mercedes-Benz AMG GLA35, most frequently naming the brakes category. 5 safety recalls have been issued covering this model year; and 207 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
Not enough dated records to plot a meaningful trend — 1 month of data.
What owners report
Complaints grouped by the component NHTSA recorded
- Brakes1100.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
5 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govCOMMUNICATION: AUTO CRASH NOTIFICATION; ELECTRICAL SYSTEM:SOFTWARE
BACK OVER PREVENTION:DISPLAY FUNCTION
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
The contact owns a 2021 Mercedes-Benz GLA250W4. The contact stated that while parking his vehicle when he went to apply the brake pedal, the brakes did not engage. The contact stated that the vehicle then crashed into the wall, however, the air bags did not deploy. The contact stated that the warning light illuminated after the crash indicating that "the brakes are now operational". The contact stated that there was no police report made, however, the 2 passengers did seek medical attention. The contact stated he was able to drive his vehicle home, however, the dealer did have the car towed days later and it remains for repair. The contact stated the dealer advised him to contact the manufacturer, as he did to file a complaint. The failure mileage was 9,429.
- NHTSA ID
- 11462756
- Incident
- Apr 23, 2022
- Mileage
- 9,429 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
FUEL/PROPULSION SYSTEM
This NCU replaces the prior NCU issued on May 15, 2025, and contains additional MY 2023 and MY 2024 vehicles which are highlighted below. In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (“MBUSA”) is extending the warranty coverage on the Diagnostic Module for Tank Leakage detection (DMTL) in certain Model Year (“MY”) vehicles listed below from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 10 years/120,000 miles (vehicles certified as LEV II) and 15 years/150,000 miles (vehicles certified as LEV III), whichever occurs first, for the following condition: •Under certain circumstances, the DMTL may trigger erroneous Diagnostic Trouble Code (DTC) entries that may result in the illumination of the Check Engine Malfunction Indicator Lamp (‘MIL’).
ELECTRICAL SYSTEM
Complaint CEL light on with no drivability concerns. Cause Signal timing error. Remedy 167, 465: SW has been released. Update the FSAM to the latest SW version. 290, 118, 243, 247: Software is still in development. This fault code does not cause a drivability concern and will clear itself within 2-3 key cycles. The vehicle can be released back to the customer.
ELECTRICAL SYSTEM; STEERING
Complaint Hand detection system – malfunction / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist not available" "Active Lane Keeping Assist not available" "Active steering assist not available" Cause Possible causes: Hand detection mat, hand detection control unit, contacts, and electrical feed line. Remedy In the event of a customer complaint and fault code in IDC control unit: U186B29 in IDC223 or fault code U0429E0, U042941, U042929, U042902, U0429E1 in IDC213 or fault code in HOSWD control unit: B1E7614 Check: Please do not replace the HOSWD control unit. Please flash the new SW and perform the SCN coding for the HOSWD control unit (N179/1) (available from July 2026). The software can be flashed onto all HOSWD213 with HW number A0009011522 and all HOSWD223 with HW number A0009011422. Please also flash the SW for the IDC control unit (N62/4), if possible (only applies to HOSWD223). Erase fault memory Remedy: Turn on the ignition or start the engine without touching the steering wheel. If, after 10 seconds without touching the steering wheel, one of the three fault messages appears on the instrument cluster: Check the contacts and feed lines in the steering wheel by means of a visual inspection for damage, crimp connections, loose connections, etc. (example in picture 2 and 3). If there is visible damage -> replace the steering wheel electronics or the feed lines. If there is not any visible damage -> replace the steering wheel rim. If a yellow message does not appear on the instrument cluster within 10 seconds: Grasp the steering wheel fully with both hands, including the chrome molding at the 6 o'clock position (see picture 1). If the fault is triggered by grasping the steering wheel rim or pressing the clip at the 6 o'clock position, check the contacts and feed lines in the steering wheel by means of a visual inspection for damage, kinked connections, loose connections, etc. (example in picture 2 and 3). Check the ground connections (screw connections and cables to the steering wheel rim); if necessary, retighten the screws/bolts and check for corrosion (picture 4). If there is visible damage -> replace the steering wheel electronics or the feed lines. If there is not any visible damage: Replace the steering wheel rim. Please do not replace the HOSWD control unit. A TIPS case should be created if fault profile is unclear. In the event of a customer complaint and a further fault code in HOSWD: B1E7713: Check the ground connections (screw connections and cables to the steering wheel rim); if necessary, retighten the screws/bolts and check for corrosion (picture 4). B1F1F04: Check the control unit of the hand detection system; if necessary, replace this with the control unit from a donor vehicle (make sure that the hardware part numbers are identical).
POWER TRAIN
Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause If the complaint is eliminated by experimentally loosening the outboard collar nut (by 1 turn), the problem is due to cracking of the microweld between the wheel bearing inner race and the joint housing of the side shaft. Note: The collar nut must always be replaced after being loosened. See also LI33.20-P-078406 Remedy Coat contact surface of side shaft with wheel bearing with Molykote paint. To do this, proceed as follows: 1. Remove side shafts 2. Clean contact surface A (see image file in attachment "Outer joint housing before") before coating with Molykote, using "spirit" (free of dust and grease) 3. Coat contact surface A (see image file in attachment "Outer joint housing after") with Molykote and leave to dry for "one hour" in removed condition 4. Reinstall side shafts Note: Before using the antifriction coating (Molykote), stir it or shake it thoroughly for (at least 1 minute).
ELECTRICAL SYSTEM
Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of updating to the new one. Cause When a new station change request is triggered, a temporary glitch is causing the Head Unit application to fail to overwrite the previous request. This glitch is causing the cover art mismatch in the Radio application. Remedy Please do not replace any parts. The E505.9 software is released and available in XENTRY Q3 2026.
ELECTRICAL SYSTEM; ENGINE
Complaint CEL light on with no drivability concerns. Cause Signal timing error. Remedy 167: SW has been released. Update the FSAM to the latest SW version. 465, 290, 118, 243, 247: Software is still in development. This fault code does not cause a drivability concern and will clear itself within 2-3 key cycles. The vehicle can be released back to the customer.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.