Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest Aug 15, 2023
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jul 23, 2018
What this page shows
Our database holds 6 NHTSA owner-reported complaints for the 2018 Mercedes-Benz AMG GLC43. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–6 of 6
Body & structure
Filed Aug 15, 2023
In May 2023 a black plastic portion of the roof blew off the car. The plastic part that blew off was around the sunroof. There was no wind or blow to the car or anything like that; there was no prior warning or error message; there were no symptoms in advance. The part simply blew off the vehicle. The part is not available for inspection. Others were put at risk because the portion that blew off could have hit them or their vehicles. If the parts obstructed someone's view, there could have been an accident. The dealer has inspected and recently repaired the vehicle and can confirm the incident. No others such as the manufacturer, police, or insurance representatives have inspected the vehicle.
NHTSA ID
11538701
Incident
May 4, 2023
Powertrain (other)
Filed Jun 16, 2023
On May 14, 2023, with a little over 44,000 well-kept miles and under normal driving conditions, my 2018 GLC43 AMG blew smoke out the rear and soon after presented pooling oil under the transmission/engine area. Upon inspection by a reputable transmission repair specialist, AAMCO in Los Angeles, it was determined that the cause of the issue was a broken bolt head in the torque converter, resulting in significant internal damage. The bolt's failure was suspected to be the result of a manufacturing defect, as it is highly unlikely for such a crucial component to fail under normal operating conditions. The process to identify and rectify this issue involved dropping the transmission, inspecting for damage, replacing the torque converter with a new Mercedes-Benz part, and replacing all four torque converter bolts to ensure no further defects were present. Lastly, the transmission had to be resealed using a factory kit, refilled, and reinstalled. This all amounted to a significant total of $5,100 including parts and labor. This does not include the additional ~$500 spent on a rental car during the lengthy repair period.
NHTSA ID
11527446
Incident
May 14, 2023
Powertrain (other)
Filed May 3, 2023
Hi, Improper gear shifting. Vehicle engine light comes on with Error Code P073E, "reverse gear cannot be engaged" Vehicle would shift gear back into neutral position when put to Drive. When vehicle is able to be put in gear Reverse or Drive, a loud noise and shaking would occur. When driven, vehicle is in Limp Mode and can only go up of Gear 5. (this is a 9G Tronic, 9 gears in total) As I was backing up into street from a parking stall, I was not able to put the vehicle in Drive to proceed forward. Traffic was building up. Driver panicked. But finally was able to put it in Drive after a minute or so in the middle of the streets.
NHTSA ID
11520254
Incident
Apr 24, 2023
Body & structure
Filed Jun 25, 2022
Panoramic Sunroof exploded while driving out of the blue. No other cars in front of me or near me. Nothing hit it.
NHTSA ID
11470961
Incident
Jun 25, 2022
Airbags
Filed Jun 29, 2021
Crash reported1 injury reported
I was involved in a minor collision with a deer. I was driving alone and the deer hit my front passenger side. The airbags deployed. The knee bag completely destroyed the flesh on my entire right shin. It is one giant open wound that will take months to heal. I am short so I sit close to the dash. Had this knee bag not deployed I would have no injuries from the incident. The main airbag caused no damage so I feel I sit far enough away from that one. I am now scared to drive a vehicle with knee bags for fear of a repeat injury. I believe the knee bag is not safe for shorter people.
NHTSA ID
11422863
Incident
Jun 13, 2021
Filed Jul 23, 2018
THIS VEHICLE IS BEING SOLD WITH ALL-SEASON TIRES AND NO SPARE TIRE OR FLAT TIRE INFLATOR KIT. WE EXPERIENCED A FLAT TIRE AND WERE STRANDED FOR SEVERAL HOURS WITH NOW WAY TO CHANGE OUR FLAT TIRE. MERCEDES OFFERS MBRACE EMERGENCY SERVICE, BUT THIS TOOK LONG TO RESPOND. THIS VEHICLE SHOULD COME WITH RUN FLAT TIRES AND OR A WAY TO INFLATE A FLAT.
NHTSA ID
11113193
Incident
Jun 28, 2018
Mileage
5,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.