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2024 Mercedes-Benz AMG GLS63 4MATIC+ Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Apr 29, 2025
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Aug 6, 2024

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2024 Mercedes-Benz AMG GLS63 4MATIC+. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

ElectricalEngineFuel system
Filed Apr 29, 2025
Fire reported

car spontaneously caught fire while driving, without any warning, with smoke first coming from the air vents followed by smoke from under the bonnet then visible fire engulfing the front of the car, it was serviced 6 weeks prior without any concerning findings on the mechanical or electrical components. 911 was called and fire was extinguished and insurance claim filed, currently being investigated by insurance as to what may have caused the fire.

NHTSA ID
11657413
Incident
Apr 27, 2025
Filed Aug 6, 2024

I would like to report that there is a Key Fob connection problem with my car causing it to lock with the key inside the car. This could pose safety issues. I placed my purse with my Key Fob and phone on the passenger seat. I loaded other items in the car. I closed the door to walk around the car to get in the drivers seat. When the door closed, the car immediately locked. My husband had to come with his phone to open with Mercedes Me App. It was a hot day. Fortunately, my infant granddaughter was not in the car. I discussed this event with my local dealer. They informed me that it is happening to other 2024 cars because the fob has a new design which allows it to go into a sleep mode to preserve the battery. They informed that it happens randomly. They were aware of it happening to other customers. I phoned customer service with Mercedes USA. They had previous reports of this happening. They even mentioned that a child had to be rescued by breaking the window. They suggested that I report the problem to your organization. I was told that was the only way that it could be addressed by a recall. Both the dealership and the USA representative said that there was no way to prevent it from happening again. This problem can result in children being locked in the car. This can also result in being locked out of the car in areas with no way to summons help. I am very concerned. There is no warning that could prevent this situation. I will be happy to provide my car for inspection.

NHTSA ID
11606905
Incident
Jul 11, 2024

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .