2024 Mercedes-Benz AMG GT43

Rear view camera having black out 2 times out of 3 since I received the vehicle brand new in January 2025. It is dangerousy when you pull back

NHTSA ID

11674687

Incident

Jul 3, 2025

Issue Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the electronic ignition switch (EIS) software does not correspond to current production specifications. As a result, the software of the EIS will be updated. Remedy MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit.

Issue Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, will update the electrical power steering control unit software on certain subject vehicles to align the control unit function with the current series production configuration. This software update for the electrical power steering control unit will prevent sporadic false yellow warning messages from displaying in the driver’s display. Remedy MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit.

Issue Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, will update the control unit software for the trunk lid to stabilizes the automatic trunk lid opening height when automatically opened. Remedy MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit. Mercedes-Benz is continuously updating the operating system of its vehicles for a better customer experience.

Complaint Slight creaking noises when steering. Cause Noises may come from one or more sleeves of the horn contact plate. Remedy Remove the horn contact plate and check the sleeves for noise; see attached video. If necessary, apply lubricant to the sleeves.

Complaint Sporadic warning message in instrument cluster "Engine oil pressure, stop switch off vehicle" (or similar) is shown in red on vehicles with low mileage. Cause Directional control valve may stick. Remedy 1‑ Read off oil level in instrument cluster and correct if necessary. 2‑ Perform approx. 10‑15 engine starts, then clear fault codes. 3‑ Perform road test with vehicle. If fault code reoccurs during road test: Install new directional control valve.

Complaint Customer complaints relating to automatic transmission 725.0 (NAG3 Classic /9G‑TRONIC automatic transmission) and 725.1 (NAG3 facelift/9G‑TRONIC automatic transmission facelift) For faster, more effective and more targeted diagnosis, Intelligent Predictive Repair (IPR) has been developed and integrated into XENTRY Diagnosis. This ensures an automated diagnosis process. Cause As part of the on‑going quality monitoring process and associated quality and damaged part appraisals, a high number of ineffective repairs have been discovered. Such ineffective repairs have a negative impact on all those involved. For the customer, it means high costs and long repair times and for the dealer, it may result in the warranty claim being rejected. Remedy General note: IPR is available for: ‑ NAG3 Classic (automatic transmission 725.0) ‑ NAG3 Classic ‑ AMG sport model (AMG 43 and AMG 53 with converter, automatic transmission 725.0) ‑ NAG3 Classic ‑ Hybrid (automatic transmission 725.0) ‑ NAG3 Classic ‑ AMG 63 (automatic transmission 725.0) ‑ NAG3 MOPF ISG2 (automatic transmission 725.1) ‑ NAG3 MOPF Hybrid (automatic transmission 725.1) ‑ NAG3 MOPF AMG sport model (AMG 53/AMG 53e with ISG48V2 & converter /hybrid, automatic transmission 725.1) ‑ NAG3 MOPF AMG 43/63 with engine 139/177 (automatic transmission 725.1) Steps for the Service Advisor: Important: The more information and detail that can be given to the workshop about the complaint, then the more effective the subsequent diagnosis with IPR can be. To this end, a detailed service reception questionnaire has been provided to help the Service Advisor ask the right questions about the complaint. ‑ Ask precise details about the customer complaint and the conditions and context. ‑ Fill out the service reception questionnaire (please see WIS document: OF27.00‑P‑3000‑05A) for customer complaints in detail and forward it to the workshop. Operation steps for the workshop employee: 1. Perform quick test 2. Access the transmission control unit via XENTRY Diagnosis 3. Select "A customer complaint has been received" and carry out all subsequent operation steps (IPR diagnosis path). 4. The IPR repair instructions are displayed, Carry out the IPR repair instructions without performing any further diagnostic or repair steps. ‑ Important: The IPR repair instructions are binding and must be carried out. Differing repairs are possible; such repairs must be documented in XENTRY in free text. Please observe the information regarding the IPR diagnosis process in XENTRY. Conventional diagnosis and subsequent appropriate repairs are only permitted if IPR does not specify any repair instructions. Invoicing for the guided IPR steps: Operation item 27‑0640 and 0.1 hours Notice regarding warranty: The use of IPR in association with warranty claims is mandatory! If the IPR repair instructions are disregarded without justification, the warranty claims may be rejected and/or are subject to debit. IPR will provide a measure to repair the vehicle based on various data sources (EEPROM, fault codes, etc). Please consider the vehicle maintenance record of the vehicle. For warranty and goodwill repairs, the transmission ECU test log and/or IPR test result must be uploaded into Paperless XENTRY Diagnosis (pXD) . If repair is being determined based of oil pan condition pictures of oil pan MUST be provided to warranty as justification. ·Tamper‑proof documentation: The IPR repair instructions are stored in the control unit log. Please file this document in a tamperproof manner ‑ either in digital form or as a hard‑copy printout and also enclose a printout with the damaged part. In this regard, please comply with the country‑specific warranty requirements of the MPC/general distributor.