RoadVitals

2018 Mercedes-Benz C 250 D Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Latest Nov 22, 2018
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2018 Mercedes-Benz C 250 D, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Brakes1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

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report

From owner reports, verbatim

I BOUGHT A CAR IN APRIL 2018. THE FIRST ACCIDENT OCCURRED ON THE HIGHWAY IN MAY 2018. I WAS DRIVING AT A SPEED OF 75 KM / H. I SAW THE CAR IN FRONT OF ME STEPPING ON THE BRAKES AND I ALSO STEPPED ON THE BRAKES, BUT MY CAR DID NOT SLOW DOWN. MERCEDES-BENZ KOREA CLAIMED THAT THERE WAS NO PROBLEM WITH THE CAR, ALTHOUGH THE CAR COLLIDED WITH THE CAR AS IT WAS. IN JULY 2018, THE SECOND ACCIDENT OCCURRED IN THE UNDERGROUND PARKING LOT OF THE APARTMENT WHERE I LIVE. I STARTED THE CAR, I SAW A CAR IN FRONT OF 60M. AS SOON AS I FOUND THE CAR AND STEPPED ON THE BRAKES, MY CAR SUDDENLY STARTED TO RUN AT HIGH SPEED. I WAS SURPRISED AND BRAKED HARDER. THE HARDER THE BRAKES WERE, THE FASTER THE CAR DROVE. FORTUNATELY, I DID NOT HIT THE CAR THAT WAS ON THE OPPOSITE SIDE, BUT MY CAR WAS PUSHED INTO THE WALL. ON CCTV, YOU CAN SEE THAT I WAS PUSHED INTO THE WALL WITH MY BRAKES ON. IT IS BECAUSE THE BRAKE LIGHT OF MY VEHICLE COMES IN. BY THE WAY, MERCEDES-BENZ KOREA SAYS THAT THERE IS NO PROBLEM WITH MY VEHICLE FOR FIVE MONTHS AND THAT EVERYTHING IS MY FAULT. I HAVE ALSO REPORTED SEVERAL TIMES THAT THERE IS A PROBLEM WITH THE ABS MODULATOR OF A C-CLASS CAR MADE BY MERCEDES-BENZ AT A KOREAN BROADCASTING STATION. MERCEDES-BENZ KOREA TOLD ME THAT WHEN I FIRST HAD A CONVERSATION, THE ABS MODULATOR WAS WORKING AND THAT THE CAR SLIPPED BECAUSE OF IT. I ACCIDENTALLY HIT THE BRAKE PEDAL. MY CAR WAS TURNING ON THE BRAKE LIGHTS ALL THE WAY UP TO 60M STRAIGHT AHEAD (I WAS STILL ON THE BRAKES) AND THE CAR EVENTUALLY HIT THE WALL. WHEN I PROTESTED TO MERCEDES-BENZ KOREA, THEY SAID TO ME, "THE BRAKE LIGHT IS ON, BUT THE BRAKE ASSIST LIGHT IS OFF. YOU DID NOT BRAKE." THEY HAD AN OBVIOUSLY DIFFERENT ANSWER FROM THE BEGINNING. "I RIDE THE CAR AGAIN. HOW WILL YOU BE RESPONSIBLE IF YOU HAVE AN ACCIDENT?" WHEN ASKED THEM, THEY "DO NOT HAVE TO ANSWER ANYTHING THAT HAS NOT HAPPENED YET."

NHTSA ID 11153227 · filed Nov 22, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .