RoadVitals

2013 Mercedes-Benz C 300 Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Mar 19, 2024
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 258 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2013 Mercedes-Benz C 300 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

Shown in the owner’s own words, exactly as filed

AirbagsBrakesDriver assistance
Filed Mar 19, 2024
Crash reported

The contact owns a 2013 Mercedes-Benz C300. The contact stated while pulling into a parking space and depressing the brake pedal, the vehicle accelerated unintendedly. There was no warning light illuminated. The contact stated that she depressed the brake pedal but the vehicle failed to respond. The contact stated that while the vehicle was approaching a building ahead, she veered to the right and hit the front bumper of an occupied vehicle. The vehicle then drove over the sidewalk. The contact stated that while approaching the end of the sidewalk, she veered to the right and the vehicle stopped after approximately 200 feet. The air bags did not deploy. There was no injury sustained. A police report was filed. The vehicle was towed to an auto collision repair shop. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 23,032.

NHTSA ID
11578340
Incident
Mar 15, 2024
Mileage
23,032 mi
AirbagsDriver assistanceSteering
Filed May 21, 2018

THERE HAS BEEN NO REPAIRS FOR THIS RECALL THAT IS A LIFE THREATENING SAFETY HAZARD . I HAVE CONTACTED THE MANUFACTURE AND THEY HAVE STATED THEY DO NOT HAVE THE PARTS TO FIX THIS. I HAVE MY FAMILY THAT RIDES IN THIS CAR EVERYDAY. THIS NEEDS TO BE FIXED OR BUY BACK THE CAR FROM ME.

NHTSA ID
11097004
Incident
Sep 1, 2016
BrakesDriver assistance
Filed Jul 25, 2016
Crash reported

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. WHILE DRIVING 10 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT ATTEMPTED TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL; HOWEVER, THE BRAKES FAILED AND THE VEHICLE CRASHED INTO A FENCE. THE AIR BAGS FAILED TO DEPLOY. AS A RESULT, A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

NHTSA ID
10888183
Incident
Jul 22, 2016
Mileage
38,000 mi
BrakesDriver assistance
Filed Mar 15, 2016
Crash reported1 injury reported

WHILE MAKING A RIGHT TURN INTO A PARKING LOT AT LOW SPEED ACCELERATOR PEDAL NOT DEPRESSED THE VEHICLE SUDDENLY ACCELERATED. WHEN BRAKES WERE DEPRESSED THEY FAILED AND DID NOT STOP NOR SLOW THE VEHICLE. CAR CRASHED INTO THE BUILDING. AIR BAGS ADDITIONALLY DID NOT DEPLOY AS CAR HIT BUILDING IN CORNER AT CENTER OF FRONT. MINOR INJURY TO DRIVER FROM SEAT BELT RESTRAINT.

NHTSA ID
10849871
Incident
Mar 15, 2016
Mileage
22,000 mi
Driver assistance
Filed Dec 7, 2015

PROBLEM IDENTICAL TO ONE IN WETHERSFIELD CT. LISTED AS VEHICLE SPEED CONTROL. HAPPENED TO BOTH MY WIFE AND MYSELF ON TWO SEPARATE OCCASIONS. MY WIFE WAS DRIVING UP THE DRIVEWAY AND ABS LIGHT CAME ON AND VEHICLE SHUT OFFT ALONG WITH BRAKES NOT WORKING AND STEERING WHEEL UNABLE TO TURN.ONE HOUR LATER AFTER SHE LEFT THE CAR I WENT OUT AND IT STARTED AND ALL WARNIG LIGHT WERE OUT. MY INCIDENT OCCURRED ON A CITY STREET PRIOR TO COMING TO A STOP SIGN ABS LIGHT CAME ON VEHICLE HAD NO BRAKES STEERING OR POWER. VEHICLE WAS TRAVELLING SLOW AFTER STOPPING I RESTARTED THE VEHICLE AND EVERYTHING WORKS. NOT SURE IF VEHICLE COVERED BY WARRATY PURCHASE VEHICLE USED WITH 15000 MILES PRESENTLY HAS 27000 MILES ON VEHICLE. BOTH TIMES THE VEHICLE WAS IN MOTION WITH NO BRAKES APPLIED.

NHTSA ID
10808848
Incident
Oct 22, 2015
Mileage
22,000 mi
Driver assistance
Filed Dec 5, 2015

VEHICLE THROTTLE DID NOT RESPOND. INCIDENT OCCURRED TWICE AND WAS REPAIRED TWICE. VEHICLE HAS LESS THAN 17,500 MILES DRIVEN. IN THE FIRST INCIDENT, WHILE DRIVING IN DRY PAVEMENT AND GOOD WEATHER CONDITIONS ON LOCAL ROADS, THE TRACTION CONTROL LIGHT CAME ON. THE ACCELERATOR PEDAL BECAME LESS RESPONSIVE UNTIL IT NO LONGER RESPONDED TO ANY INPUTS AND VEHICLE WAS STOPPED. VEHICLE WAS RESTARTED AND DRIVEN HOME. INCIDENT OCCURRED AGAIN WHILE DRIVEN TO DEALER FOR REPAIR. DEALER INDICATED THAT CONNECTOR PINS BETWEEN THE THROTTLE BODY AND ECU WAS REPLACED. APPROXIMATELY 2 WEEKS AND 50 MILES LATER, INCIDENT REOCCURS WHILE DRIVING ON HIGHWAY ROADS. DRIVER RECOGNIZING SYMPTOMS, PULLED OVER AND RESTARTED VEHICLE. VEHICLE WAS TOWED TO DEALER FOR DIAGNOSTIC AND REPAIR. DEALER INDICATED THE ACCELERATOR PEDAL, SENSOR, AND CONNECTOR TO ECU REPLACED.

NHTSA ID
10808542
Incident
Nov 10, 2015
Mileage
17,300 mi
Driver assistance
Filed Oct 29, 2014

I BARELY STEPPED ON THE GAS AND VEHICLE ACCELERATED REAL QUICKLY. IT WAS PRETTY SCARY IT HAPPENED 2 TIMES ALREADY. I DO HAVE A HEAVY FOOT SO I AM TRYING TO MONITOR IF I'M STEPPING ON THE GAS TOO FAST OR HARD. *TR

NHTSA ID
10651140
Incident
Oct 15, 2014
Mileage
26,500 mi
AirbagsDriver assistance
Filed Aug 28, 2014
Crash reported1 injury reported

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ C300. WHILE EXITING THE GARAGE, THE VEHICLE OVER ACCELERATED ON ITS OWN WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL. THE CONTACT CRASHED THE VEHICLE INTO A CONCRETE BUILDING AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A CONCUSSION AND BRUISING TO THE STOMACH, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE HAD NOT BEEN REPAIRED AND THE CONTACT WAS WAITING FOR THE MANUFACTURER TO CONDUCT AN INVESTIGATION. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

NHTSA ID
10629113
Incident
Aug 24, 2014
Mileage
24,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .