RoadVitals

1996 Mercedes-Benz C Class

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest Jun 3, 2011
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Apr 4, 1996
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 6 NHTSA owner-reported complaints for the 1996 Mercedes-Benz C Class, most frequently naming the electrical, engine and fuel system categories. 1 safety recall has been issued covering this model year; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical555.6%
  • Engine222.2%
  • Fuel system111.1%
  • Other / unspecified111.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
96V058000

ENGINE AND ENGINE COOLING:ENGINE

Apr 4, 1996
149 units potentially affected
The defect: THE DRIVE BELT PULLEY ON THE ENGINE CAN DEVELOP FATIGUE CRACKS IN THE METAL AND BREAK. IF THE DRIVE PULLEY BREAKS, THE CAR WOULD NOT HAVE ENGINE COOLING, BATTERY CHARGING, AND/OR POWER STEERING.
The risk: LOSS OF THESE SYSTEMS CAN CAUSE THE CAR TO OVER HEAT, LOSE POWER FROM THE BATTERY, AND LOSS OF CONTROL OF THE CAR INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
The remedy: DEALERS WILL REPLACE THE ENGINE CRANKSHAFT DAMPER-PULLEY ON THESE VEHICLES.
MERCEDES-BENZ USA, INC.Manufacturer number 96-0413View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Jun 3, 2011

1996 MERCEDES C220; ELECTRICAL HARNESS PROBLEMS; ENGINE WILL TURN OVER BUT WILL NOT START; SOMETIMES THE CAR WILL START AND RUN, THEN WILL CUT OFF WHEN SLOWING UP AT A STOP OR WHEN PUTTING INTO REVERSE. SEVERAL MECHANICS SAY THAT THE MERCEDES COMPANY ALLOWED INFERIOR WIRING TO BE USED BUT WILL NOT STAND BEHIND THE PRODUCT. THIS IS NOT SAFE AND A RECALL SHOULD HAVE BEEN ISSUED OR DEALERS SHOULD PAY FOR THE REPLACEMENT OF THE WIRING. *TR

NHTSA ID
10404400
Incident
Feb 1, 2011
Mileage
146,000 mi
Engine
Filed Jan 11, 2011

TL*THE CONTACT OWNS A 1996 MERCEDES BENZ C280. WHILE DRIVING APPROXIMATELY 40 MPH THE STEERING WHEEL BECAME VERY STIFF AND DIFFICULT TO TURN. THE CHECK ENGINE AND BATTERY LIGHTS BEGAN ILLUMINATING MOMENTS BEFORE THE VEHICLE STALLED. THE VEHICLE WAS TOWED. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 96V058000, ENGINE AND ENGINE COOLING:ENGINE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 119,293.

NHTSA ID
10376256
Incident
Jan 8, 2011
Mileage
119,293 mi
Electrical
Filed Jul 20, 2008

THE CAR NOT RUN THE WIRING OF COMPUTER TO FUEL INJECTION IS FAILS. *TR

NHTSA ID
10234969
Incident
Feb 14, 2008
Mileage
40 mi
Electrical
Filed Nov 3, 2006

HESITATION/ NO RESPONSE FROM ENGINE. SIGNAL LIGHTS/ EMERGENCY FLASHERS NOT WORKING AT TIMES. THIS PROBLEM PUT MY FAMILY AT RISK SINCE IT WAS IN A INTERSECTION. *JB

NHTSA ID
10172599
Incident
Nov 3, 2006
Mileage
82,000 mi
ElectricalFuel systemOther / unspecified
Filed Mar 2, 2006

I OWN A C 280 (96) [XXX] CAR STARTED CONSUMING MORE GAS THAN NORMAL, WAS HARDER TO START, STARTED MISSING AND DROVE SLUGGISH. I REPLACED THE SPARK PLUGS AND CABLES. BUT IT GOT WORSE, AND THEN QUIT, AS IF IT WAS OUT OF TIME. I SEND IT TO AN IMPORTED CAR SERVICE SHOP IN DALTON, GA. THEY TOLD ME THAT IT IS A COMMON PROBLEM ON THIS MERCEDES BENZ BENZ. THE WIRING HARNESS UNDERHOOD (INSULATION ON THE WIRING) CRUMBLED TO PIECES, LIKE DUST AND SHORTED RELAYS AND ALL THE CAR. I PAID OVER $2600.00 TO HAVE IT REPAIRED. I STILL HAVE THE OLD HARNESS AS EVIDENCE THAT IT SHOULD BE A RECALL BECAUSE Y COULD LEAD TO A WORSE PROBLEM, LIKE FIRE. THE MECHANIC TOLD ME THAT HE HAS REPAIRED SEVERAL C-280 WITH THE SAME PROBLEM AND THAT MERCEDES BENZ HAS BEEN NOTIFIED AND THEY WILL NOT DO ANYTHING. AN EXPENSIVE CAR AS IT IS SHOULD BE BUILT BETTER THAN THIS. (THE WIRING HARNESS ITSELF IS WORTH $1600.00 OR MORE. *NM UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
10151604
Incident
Feb 3, 2006
ElectricalEngine
Filed Dec 13, 2001

WHILE DRIVING AT ANY SPEED ON HIGHWAY, ENGINE WILL STALL WITHOUT PRIOR WARNING, ON DIFFERENT OCCASSIONS HAD HAPPENED IN MIDDLE OF HIGHWAY, AND CONSUMER HAD TO PULL VEHICLE OFF THE ROAD TO AVOID ACCIDENTS. DEALER COULD NOT DETERMINE WHAT HAD CAUSED STALLING.*AK CONSUMER STATED THE CHECK ENGINE LIGHTS COMES ON FREQUENTLY.*SLC ALSO THE SPARK PLUGS WERE REPLACED. *YD

NHTSA ID
8000709
Incident
Dec 13, 2001

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

LI68.05-P-059193

EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

SENTEX gate operator with Clik Card Remote not compatible with Homelink

PB-61-10-07

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING; FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:MOUNTING

MERCEDES: REPLACING THE LONGITUDINAL MEMBER (LEFT AND RIGHT) BELOW THE MAIN FLOOR PANEL ON ALL MY 204 UP TO 12/31/07. (C300, C350, C300 4-MATIC, C63 AME). *PE

PSIMBNA4020M

TIRES

UPDATED INFORMATION TO REFLECT ADDITON OF APPROVED TIRES. *YC

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mercedes-Benz C Class by model year
YearComplaintsRecallsInvestigationsIssue Index
2023000—
2012100—
2008131251.4
2006920—
2005520—
2004151045.1
2003900—
2002310033.1
2001140233.2
2000803—
1999712—
1998612—
1997300—
1996Viewing610—
1995490041.4
1994150046.1
1991100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.