RoadVitals

2001 Mercedes-Benz C Class Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
14
Latest Nov 20, 2010
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Apr 29, 2002

What this page shows

Our database holds 14 NHTSA owner-reported complaints for the 2001 Mercedes-Benz C Class. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–14 of 14

Electrical
Filed Nov 20, 2010

BATTERY DRAIN, SEEMS TO COME FROM DEFECT IN SEAT CONTROLLER MODULE. SEE 19 PAGES OF FORUM: HTTP://WWW.BENZWORLD.ORG/FORUMS/W203-C-CLASS/1196568-MERCEDES-C320-BATTERY-DRAIN-11.HTML MERCEDES C240 2001, BUT MANY OTHER MODELS AND YEARS AFFECTED. *TR

NHTSA ID
10366976
Incident
Oct 10, 2010
Mileage
93,100 mi
Driver assistance
Filed Jul 7, 2010

2001 MERCEDES C240. MY WIFE WAS DRIVING UNDER NORMAL CONDITIONS AND THE ACCELERATOR FAILED. THE ENGINE WOULD GO FULL THROTTLE WHEN IN GEAR. SHE HAD TO CALL A TOW TRUCK TO HAVE IT TOWED TO MECHANIC. HE FOUND THE CAR COMPUTER HAD SAID THE ELECTRONIC ACCELERATOR WAS BAD. A NEW ACCELERATOR WAS PUT IN AND NO MORE PROBLEM. *TR

NHTSA ID
10341913
Incident
Jul 7, 2010
Mileage
1,284,000 mi
Electrical
Filed Jan 28, 2010

MERCEDEZ BENZ C 240 YEAR 2001 HAS MANY DEFECTS THAT REQUIRED SEVERAL THOUSANDS OF DOLLARS . THE DEALERSHIP AND THE MANUFACTURER DID NOT PROVIDE ANY HELP.*CW

NHTSA ID
10303029
Incident
Jun 6, 2009
Mileage
100,000 mi
Transmission
Filed Apr 20, 2009

APRIL NOV 2004, I PURCHASED A 2001 C240 MERCEDES FROM PRINCETON MERCEDES IN NEW JERSEY. ONE MONTH AFTER DRIVING THE CAR SLOWED DOWN AS IF IT WOULD NOT ACCELERATED. I HAD TO TAKE IT BACK IN FOR REPAIR. THEY TOLD THEY COULD NOT FIND A PROBLEM. HOWEVER 4/19/08 I EXPERIENCED THE SAME PROBLEM OF DECELERATION WHILE DRIVING I WAS TOLD THIS TIME THAT IT WAS TRANSMISSION CONTROL UNIT. I HAVE BEEN RESEARCHING AND I BELIEVED THAT THIS WAS THE PROBLEM 4 YEARS AGO; HOWEVER THEY DID NOT WAS TO CORRECT THE PROBLEM. I WANT TO KNOW WAS THERE A RECALL FOR THIS SPECIFIC TRANSMISSION CONTROL UNIT ON THESE TYPES OF CARS. I HAVE BEEN IN SEVERAL CHAT ROOMS AND THERE ARE VARIOUS COMPLAINTS REGARDING THIS TYPE OF PROBLEM. THE CAR WILL STOP IN TRAFFIC OR ON THE FREEWAY WITHOUT NOTICE. AT THE TIME OF THE INCIDENT I WAS ABLE TO PULL OVER TO A GAS STATION: HOWEVER WHAT WOULD HAPPEN IF THERE WAS MAJOR TRAFFIC BUMPER TO BUMPER. I WANT THIS PROBLEM RESEARCHED. I BELIEVED THAT MERCEDES KNEW ABOUT A FLAW WITH THIS TRANSMISSION CONTROL UNIT. *TR

NHTSA ID
10266184
Incident
Apr 19, 2009
Mileage
11,400 mi
Engine
Filed Apr 15, 2009

TL*THE CONTACT OWNS A 2001 MERCEDES BENZ C240. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER STATED THAT THE FAILURE WAS DUE TO A CRANKSHAFT CENTER AND THERMOSTAT ISSUE. THE CRANKSHAFT CENTER CAUSED THE VEHICLE TO OVERHEAT AND IT WOULD NOT START UNTIL THE ENGINE COOLED OFF. THE DEALER STATED THAT THE REPAIR WOULD COST $700. A DIAGNOSTIC WAS PERFORMED, WHICH SHOWED THAT ADDITIONAL REPAIRS WOULD ALSO BE NEEDED. THE MANUFACTURER STATED THAT THERE WAS NO WARRANTY; THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE FAILURE MILEAGE WAS 72,193.

NHTSA ID
10265511
Incident
Mar 12, 2009
Mileage
72,193 mi
Engine
Filed Jan 14, 2008

STALLING IN TRAFFIC CAUSED BY FAILURE OF CRANKSHAFT POSITION SENSOR. *TR

NHTSA ID
10214727
Incident
Oct 1, 2007
Mileage
115,000 mi
Heating & air conditioning
Filed May 16, 2007

THE AIR CONDITIONING SYSTEM FAILED IN THE C-240, 2006. I CALLED FOR AN APPOINTMENT FOR DIAGNOSIS, AND WAS GIVEN A DATE THAT PUT THE CAR JUST OUT OF EXTENDED WARRANTY COVERAGE. I DISCOVERED THIS AFTER THE FACT. I HAD ASSUMED THAT THE AIR CONDITIONER JUST NEEDED CHARGING AGAIN, AND WOULD NOT BE COVERED. IF I HAD ANY IDEA THAT IT WAS GOING TO BE A $3,000.00 FOR REPAIRS. I WOULD HAVE RUSHED BACK IN DECEMBER 2005 WHEN THE PROBLEM STARTED WITH FOGGED WINDOWS.*AK

NHTSA ID
10190948
Incident
Aug 15, 2006
Mileage
75,000 mi
Filed May 23, 2006

2001 C240 CEILING FABRIC SAGS. *TS THE FABRIC IN THE CONSUEMR'S DAUGHTER IN LAWS 2002 C240 ALSO SAGS ANS IS ONLY BEING HELP UP BY THE INTERIOR LIGHT***NAR***

NHTSA ID
10158412
Incident
Jan 1, 1901
AirbagsElectricalTransmission+1 more
Filed May 11, 2004

VARIOUS PROBLEMS WITH 2001 MERCEDES C240. *MR THE KEYLESS ENTRY REMOTE FAILED INTERMITTENTLY. THE WINDSHIELD WASHER AIMED TOO HIGH. THE FM RADIO RECEPTION WAS POOR. THE CLUTCH WAS RUBBING. THE SRS LIGHT ILLUMINATED ON THE DASH.

NHTSA ID
10073800
Incident
Jun 27, 2001
Mileage
10,168 mi
Electrical
Filed Mar 29, 2004

STEERING WHEEL LOOSE AND MAKING NOISE WHEN TURNING RIGHT OR LEFT, DEALER FOUND POWER STEERING PUMP LEAKING AND WAS REPLACED. NEXT DAY ENGINE LIGHT ON,ABS SYSTEM FAILS, ESP ELEC,STABILITY,PROGRAM FAILS, BAS BRAKE ASSIST SYSTEM FAILS, THE CAR DOES NOT CHANGE GEAR AND WOULD NOT PICK UP SPEED EVENTHOUGH I'M PRESSING HARD ON THE GAS PEDAL. DEALER ATTEMPTED FIXING THE PROBLEM 4X AND STILL THERE FOR THE 5TH TIME. EACH TIME THEY FIND DIFFERENT CAUSES LIKE CRACKED THRUST ARMS AND WAS REPLACED. THEN THEY SAID THERE'S AN OPEN CIRCUIT AT THE RIGHT SPEED CENSOR AND THEY REPLACED RIGHT REAR SPEED SENSOR.ANOTHER CAUSE FOUND CRANKSHAFT POSITION SENSOR OPEN CIRCUIT.. IGNITION SYSTEM REPLACED. *AK

NHTSA ID
10064111
Incident
Feb 11, 2004
Mileage
31,384 mi
ElectricalInterior & seatsExterior lighting+1 more
Filed Mar 20, 2004

VEHICLE BREAKDOWNS. *JB

NHTSA ID
10062684
Incident
Mar 1, 2003
BrakesExterior lighting
Filed Jan 15, 2004

AFTER LEAVING MY 2001 CLK320 MERCEDES AT THE DEALERSHIP I WAS NOTIFIED THAT MY BRAKE SYSTEM WAS DEFECTIVE REQUIRING PADS/ROTORS AND OTHER RELATED ITEMS ALONG WITH THE FACT THAT EVERY 1000 MILES OR SO, A LIGHT BULB OR SOMETHING ELECTRICAL WILL FAIL AND I USUALLY FIND THE NEAREST DEALERSHIP AND GET THE PROBLEM FIXED. THE BRAKE SYSTEM (WHICH IS NOT UNDER WARRANTY) WAS THE LAST STRAW! WE ARE TALKING ABOUT A 50,000 DOLLAR AUTOMOBILE WITH ONLY A LITTLE OVER 17,000 MILES ON IT.

NHTSA ID
10071027
Incident
Oct 15, 2003
Mileage
17,700 mi
Engine
Filed Jan 23, 2003

VEHICLE HAS STOPPED ON THE HIGHWAY TWICE. ONCE HE HAD IT TOWED TO THE DEALER AND WAS TOLD THAT IT WAS A GROUNDING PROBLEM. THE SECOND TIME HE HAD IT TOWED, HE WAS TOLD THAT THEY COULD NOT FIND ANY PROBLEM. THEN HE BEGUN TO HAVE PROBLEMS OPENING THE VEHICLE WITH THE KEY, THEN ONCE THE VEHICLE WAS OPEN THEN IT WOULD NOT ENTER THE IGNITION TO START THE AUTO. HE THINKS THIS CAR IS A LEMON. VEHICLE IS A MERCEDES C20, 2001. TS

NHTSA ID
10004536
Incident
Jan 23, 2003
Other / unspecifiedSuspension
Filed Apr 29, 2002

C240 MODEL. THERE IS VIBRATION AND A SLAPPING NOISE WHILE DRIVING AT SPEEDS OF 35-70 MPH. THE STEERING WHEEL SHAKES EXCESSIVELY AS WELL. TIRES WERE REPLACED, WHEEL ALIGNMENT WAS PERFORMED AND CAMBER / CASTER WERE ADJUSTED HOWEVER PROBLEM STILL EXIST. CONSUMER WAS THEN TOLD THAT HIS DRIVING HABITS AND THE VARIABLE WEATHER CHANGES CAUSED THE PROBLEM. *TT

NHTSA ID
565474
Incident
Jan 12, 2001

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .