RoadVitals

2014 Mercedes-Benz C204.9 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Oct 30, 2020
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Apr 1, 2020

What this page shows

Our database holds 8 NHTSA owner-reported complaints for the 2014 Mercedes-Benz C204.9. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–8 of 8

Electrical
Filed Oct 30, 2020

THE ANTI THEFT SYSTEM FAILED AFTER 59,000 MILES, LOCKE THE STEERING WHEEL AND WON'T ALLOW THE CAR TO START. MERCEDES CHARGES 1,800 DOLLARS TO REPLACE IT.. NEEDS TO BE RECALLED VERY DANGEROUS.

NHTSA ID
11372423
Incident
Oct 23, 2020
Mileage
59,000 mi
Steering
Filed Oct 8, 2020

STEERING WHEEL WILL NOT GO UP OR DOWN

NHTSA ID
11363363
Incident
Feb 15, 2017
Mileage
40,000 mi
Driver assistanceFuel system
Filed Sep 21, 2020

SUDDEN LOSS OF POWER WHILE TRYING TO ACCELERATE,ENGINE LIGHT COMES ON AND CAR GOES INTO LIMP MODE. CODE P002. CAR HAS 44450 MILES.

NHTSA ID
11360324
Incident
Sep 20, 2020
Mileage
44,450 mi
Airbags
Filed Aug 25, 2020

THE COMPANY HAS NOT BEEN ABLE TO FIX THE AIRBAGS OF MY CAR BECAUSE OF THE PART IS NOT AVAILABLE IN THE LOCAL DEALERSHIP. THIS IS MY SECOND COMPLAIN TO THE NHTSA. MY FIRST WAS IN 2018. IT IS SAD THAT A SAFETY ISSUE BY THE COMPANY IS NOT BEEN TAKEN CARE BY THE COMPANY EVEN AFTER 2 YEARS.

NHTSA ID
11351084
Incident
Aug 25, 2020
Mileage
55,000 mi
Driver assistanceElectricalSteering
Filed Aug 10, 2020

I CAN'T BELIEVE I EXPERIENCED THAT .. MY CAR ALL OF THE SUDDEN JERKED ON THE FREEWAY AND STARTED SHAKING . I SERIOUSLY THOUGHT WE HAD AN EARTHQUAKE .. THEN IT ACCELERATED AND THE NEXT THING YOU KNOW I'M GOING 25 MILES AND HOUR .. SO GLAD I WAS NEAR AN EXIT I PUT THE CAR IN NEUTRAL ROLLED DOWN THE HILL , MADE A TURN AND SHUT IT OFF .TOOK ME A MINUTE TO GATHER MYSELF .. WHAT IF I WAS IN A MIDDLE LANE ? WHAT IF SOMEONE COULDN'T PRESS THE BREAKS IN TIME🤦🏻‍♀️🤯😡...

NHTSA ID
11344258
Incident
Aug 8, 2020
Engine
Filed May 30, 2020

2 CAMSHAFT ADJUSTERS REPLACED AT 104,000 MILES. SOME FAIL EVERY 50-60,000 MILES. WORK DONE AT HOEHN MERCEDES. BEFORE REPAIR - SLOW CRANK AT START, SOME SMOKE WHEN ENGINE STARTING, CHECK ENGINE LIGHT CAME ON. *TR

NHTSA ID
11326629
Incident
Mar 30, 2020
Mileage
104,000 mi
ElectricalSteering
Filed May 1, 2020

ELECTRONIC STEERING LOCK SYSTEM FAILS IN EVERY MERCEDES BENZ ITS A DEFECTIVE PART.

NHTSA ID
11322976
Incident
Mar 10, 2020
Body & structure
Filed Apr 1, 2020

THERE IS A GLASS ROOF PANEL BETWEEN THE WINDSHIELD AND THE SUNROOF. THIS GLASS PANEL IS EXTREMELY BRITTLE AND SHATTERS EASILY. THIS IS MY SECOND TIME HAVING TO REPLACE THIS GLASS PANEL. IT IS A DEALER ONLY PART AND COSTS $960 PLUS $300 FOR INSTALLATION. THE COST OF THIS GLASS PANEL IS EXTREMELY HIGH. BOTH TIMES THIS GLASS PANEL SHATTERED, NOTHING HIT IT. IT APPEARS AS SMALL CRACKS AT FIRST AND THEN SPREADS. BECAUSE IT IS SO BRITTLE, IT EVENTUALLY SHATTERS. THERE IS A RECALL ON THIS SPECIFIC PART WITH OTHER MERCEDES MODELS BUT NOT THE C250 FOR UNKNOWN REASONS. PLEASE ASSIST.

NHTSA ID
11319938
Incident
Mar 20, 2020
Mileage
54,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .