RoadVitals

2011 Mercedes-Benz C204 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Latest Feb 28, 2020
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2011 Mercedes-Benz C204, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Electrical133.3%
  • Engine133.3%
  • Steering133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

1
report

From owner reports, verbatim

ON THURSDAY, FEBRUARY 27, 2020 MY VEHICLE WAS NOT STARTING IN ORDER TO TAKE ME HOME AT 9:40 PM. DUE TO THE FAILURE OF THE ESL IN THE STEERING COLUMN I AM NOW FORCED TO WAIT HERE UNTIL A TOW TRUCK COMES. I DO NOT FEEL SAFE IN THIS LOCATION AND WISH MY VEHICLE WOULD START KNOWING THAT IT HAS THE CORRECT AMOUNT OF VOLTAGE AT THE BATTERY.

NHTSA ID 11311991 · filed Feb 28, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

1
report

From owner reports, verbatim

THE ESL STEERING LOCK MALFUNCTIONED. THIS CAUSES THE CAR NOT TO START. I HAD THE AIRBAGS REPLACED DUE TO RECALL ABOUT 3 WEEK SALES EARLIER. THE CAR WAS WORKING PROPERLY THE DAY BEFORE AND THE NEXT MORNING THE CAR WON'T START AND A MESSAGE COMES UP ABOUT REMOVING THE KEY.

NHTSA ID 11290261 · filed Dec 20, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

1
report

From owner reports, verbatim

THE ESL STEERING LOCK MALFUNCTIONED. THIS CAUSES THE CAR NOT TO START. I HAD THE AIRBAGS REPLACED DUE TO RECALL ABOUT 3 WEEK SALES EARLIER. THE CAR WAS WORKING PROPERLY THE DAY BEFORE AND THE NEXT MORNING THE CAR WON'T START AND A MESSAGE COMES UP ABOUT REMOVING THE KEY.

NHTSA ID 11290261 · filed Dec 20, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .