RoadVitals

2013 Mercedes-Benz C204 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Mar 2, 2020
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Nov 19, 2018

What this page shows

Our database holds 4 NHTSA owner-reported complaints for the 2013 Mercedes-Benz C204. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–4 of 4

Driver assistanceElectricalSteering
Filed Mar 2, 2020

MY ELECTRONIC STEERING LOCK FAILED. LUCKILY, I WAS PARKED BUT NOW THE CAR WILL NOT START, OR UNLOCK THE STEERING WHEEL. IF THIS FAILED WHILE I WAS DRIVING IT WOULD BE A DANGER. I KNOW THAT THIS IS A COMMON PROBLEM, THAT MERCEDES HAS SINCE FIXED IN ITS LATER MODELS, BUT CONTINUES TO CHARGE $2000 FOR A FIX THAT IS ONLY POSSIBLE AT THE DEALERSHIP. THIS IS A BAD DESIGN ISSUE WITH THIS CAR.

NHTSA ID
11315645
Incident
Feb 21, 2020
Mileage
118,000 mi
Airbags
Filed Feb 17, 2020

TAKATA AIRBAG RECALL NOT REPAIRED BY MANUFACTURER OR DEALER

NHTSA ID
11309637
Incident
Feb 17, 2020
Airbags
Filed Dec 4, 2019

THIS RECALL HAS BEEN OPEN 11 MONTHS WITH NO REMEDY YET AVAILABLE. I'M AFRAID TO DRIVE WITH PASSENGERS IN THE FRONT SEAT DUE TO THE FAULTY AIR BAG THAT EXISTS IN MY CAR. PLEASE MAKE THE MANUFACTURER REPLACE THE DEFECTIVE AIR BAG SO THAT MY CAR IS SAFE ONCE AGAIN.

NHTSA ID
11286829
Incident
Dec 3, 2019
Airbags
Filed Nov 19, 2018

MERCEDES-BENZ CONTACTED ME ABOUT THE RECALL TO FIX THE ISSUE BUT THE RECALL STATES 'RECALL INCOMPLETE REMEDY NOT YET AVAILABLE'. IF THIS IS THE CASE THEN WHY DID THEY CONTACT ME TO SUPPOSEDLY FIX THE ISSUE?

NHTSA ID
11152372
Incident
Nov 15, 2018
Mileage
119,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .