RoadVitals

1996 Mercedes-Benz C220 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
31
Latest Oct 25, 2018
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Feb 21, 1997

What this page shows

Our database holds 31 NHTSA owner-reported complaints for the 1996 Mercedes-Benz C220. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 31 · page 1 of 2

Airbags
Filed Oct 25, 2018
1 injury reported

TAKATA RECALL; MAYBE. I WAS DRIVING ON FWY-405, HEADING SOUTH, IT WAS AROUND 4:00PM. I WAS GOING THE TRAFFIC SPEED. THERE WAS NO TRAFFIC JAM. MY SPEED WAS BETWEEN 60 AND 65 MPH (THE VEHICLE WAS IN MOTION). I DIDN'T HIT MY BREAKS, I WAS DRIVING UNDER THE CONDITIONS I JUST STATED; THEN ALL THE SUDDEN MY AIRBAGS DEPLOYED. FIRST THE DRIVER SIDE; THEN IMMEDIATELY (ALMOST SPONTANEOUSLY) THE PASSENGER AIRBAG DEPLOYED TOO. I TRIED MY BEST TO CONTROL THE CAR. THE CAR CAME TO A COMPLETE STOP TAKING TWO LANES ON THE HIGHWAY. ENGINE HAD STOPPED. THE AFTERMATH AFTER: COMPLETE STOP, SMOKE AND SMILE OF DEPLOYED AIRBAGS, A NON STOP SOUND OF THE HORN, AND THE CAR WAS NO LONGER IN A DRIVE MODE (IT WAS SHIFTED). I SWITCHED THE CAR KEY AND THE HORN NOISE STOPPED. THEN I CALLED 911.

NHTSA ID
11142669
Incident
Oct 21, 2018
Mileage
128,000 mi
Electrical
Filed Sep 21, 2018

WIRING THROUGHOUT VEHICLE IS INSULATED WITH A BIO-DEGRADABLE PLASTIC. SHORTING OUT OF IGNITION AND EMISSION LOOMS KILL MANY WHO STALL ON FREEWAYS AND 'INCONVENIENT SPOTS'. THE INSULATION FLAKES OFF LIKE CORN FLAKES AND ELECTRICAL LOSS IN MANY LOOMS DISABLE AND IMPERAL OCCUPANTS.

NHTSA ID
11130704
Incident
Aug 9, 2018
Mileage
217 mi
BrakesFuel system
Filed Jan 30, 2017
Crash reported

CAR HAD UNEXPECTED ACCELLERATON DURING A ROUTINE LEFT HAND TURN IN AN INTERSECTION WITH A STOP LIGHT; PRESSING ON THE BRAKE DID NOT STOP THE FORWARD ACCELLERATION, CRASHED INTO A WALL, OCCURRED DOWNTOWN, EARLY EVENING, NO OTHER VEHICLES OR PEDESTRIANS HIT; DRIVER INJURED. DRIVER NOT UNDER THE INFLUENCE OF DRUGS OR ALCOHOL. BRAKES SERVICED RECENTLY.

NHTSA ID
10948376
Incident
Jan 20, 2017
Mileage
110,000 mi
Driver assistanceElectricalFuel system
Filed Oct 6, 2015

WAS DRIVING ALL GAGES WENT CRAZY STARTED TO BACK FIRE AND DIED ON THE HIGHWAY SO I HAD A FRIEND PULL OFF THE HIGHWAY BACK TO THE SHOP THE SHOP SAID THE WIRING HARESS WAS DEGRADED AND IT COST 2,700 DOLLAR TO FIX THE SAD THING IS THIS CAR ONLY HAS 30,000 MILE'S

NHTSA ID
10780157
Incident
Aug 19, 2015
Mileage
30,000 mi
ElectricalFuel system
Filed Feb 11, 2015

MY 1996 MERCEDES C220 HAS A DEFECTIVE ENGINE WIRING HARNESS. THE CHECK ENGINE LIGHT CAME ON AND I TOOK IT TO MY MECHANIC. HE TOLD ME THAT THIS WAS DUE TO THE TYPE OF INSULATION THAT MERCEDES USED FOR THE WIRING AND THE ENGINE HARNESS NEEDS TO BE REPLACED ASAP. MERCEDES USED A BIO-DEGRADABLE WIRE COVER THAT WITH HIGH TEMPS CRACKS AND FALLS OFF. THIS HAS CAUSED THE ENGINE TO RUN ROUGH, STALL AND LOOSE POWER AND IS NOT SAFE TO DRIVE IN TRAFFIC. THIS SHOULD HAVE BEEN TAKEN CARE OF WITH A RECALL BY MERCEDES. MERCEDES HAS BEEN OF NO HELP EXCEPT FOR ME TO PAY TO HAVE IT REPAIRED. *TR

NHTSA ID
10682786
Incident
Jan 5, 2015
ElectricalEngineFuel system
Filed Dec 14, 2014

ENGINE WIRING HARNESS, AND THE TRANSMISSION WIRING HARNESS, AND THE IGNITION COIL HARNESS, DEGRADED TO THE POINT THERE ARE INCHES AND INCHES OF BARE WIRES TOUCHING AND SHORTING WHICH CAUSES THE ENGINE TO QUIT. ALL THREE SEPARATE HARNESS WHICH RESIDE WITH OTHER HARNESS WHICH HAVE NOT DEGRADED. THE ENGINE QUIT ON THE FREEWAY IN RUSH HOUR TRAFFIC AND NEARLY CAUSED SEVERAL ACCIDENTS AT 65 MILES PER HOUR. REPAIR SHOP WANT $3500 TO CHANGE OUT THE THREE HARNESS WITH NO ASSURANCE THAT THE PROBLEM WILL NOT COME BACK. *TR

NHTSA ID
10664150
Incident
Nov 21, 2014
Mileage
94,655 mi
Suspension
Filed Nov 28, 2014

DURING BRAKE INSPECTION RIGHT FRONT LOWER SUSPENSION CONTROL ARM WAS OBSERVED TO BE ON VERGE OF FAILURE DUE TO INTERNAL RUST OUT OF CONTROL ARM AT THE BALL JOINT JUNCTION. WHEEL WOULD HAVE SEPARATED FROM CONTROL ARM WITHIN A FEW MORE MILES AS THE CONTROL ARM WAS ALREADY SPLIT APART WITH ONLY A THREAD OF METAL REMAINING. FAILURE AT ANY SIGNIFICANT SPEED WOULD LIKELY HAVE BEEN LIFE THREATENING. *TR

NHTSA ID
10661234
Incident
Nov 28, 2014
Mileage
158,000 mi
Body & structureSuspension
Filed Sep 4, 2014
Crash reported

UPPER SPRING PERCH RUSTED AWAY FROM CAR CAUSING MY 16YEAR OLD SON TO CRASH. I BOUGHT THE 1996 C220 FOR HIM FOR SAFETY. COME TO FIND OUT THIS IS A COMMON PROBLEM AND MERCEDES SHOULD BE HELD ACCOUNTABLE FOR THIS KNOWN PROBLEM. *TR

NHTSA ID
10630565
Incident
Sep 1, 2014
Mileage
167,000 mi
Driver assistance
Filed Jun 9, 2014

CAR WENT DEAD. *TR

NHTSA ID
10597109
Incident
May 3, 2010
Mileage
140,000 mi
Driver assistanceElectricalEngine
Filed Jan 1, 2013

WHILE ACCELERATING THE MERCEDES C220 WILL SURGE, STALL AND CUT ENGINE POWER OR "CUT OUT". IDLE IS UNSTABLE. WIRING HARNESS INSULATION IS CRUMBLING. *TR

NHTSA ID
10490640
Incident
Jun 10, 2010
Mileage
146,000 mi
Electrical
Filed Jan 30, 2012

RECENTLY THERE WAS AN ISSUE WITH THE CAR. THE TEMPERATURE GAGE WAS SHOWING THE VEHICLE AS HEATING UP. THE TEMP WOULD REACH CLOSE TO 120 F. AFTER FURTHER INVESTIGATION BY OUR MECHANIC, THE VEHICLE NEEDED THE ENTIRE ELECTRICAL WIRING TO BE REPLACED. OUR MECHANIC SAID THAT IF NOT REPLACED, THE CAR WOULD EVENTUALLY CATCH ON FIRE. THE ELECTRICAL WIRING IS FAULTY NOT DUE TO WEAR AND TEAR ON THE CAR BUT SHOULD HAVE BEEN RECALLED BY MERCEDES FOR FAULTY WIRING. THE WIRING HAS COMPLETELY DETERIORATED AND THE WIRES ARE COMPLETELY EXPOSED AND IF THE WIRES HAPPEN TO TOUCH EACH OTHER, THAT IS WHAT WILL CAUSE THE FIRE. IN ORDER TO GET THESE WIRES REPLACED, IT WILL COST WELL OVER $1500.00 TO REPLACE ALL THE WIRING. *TT

NHTSA ID
10445895
Incident
Jan 20, 2012
Electrical
Filed Dec 9, 2011

WIRING HARNESS DAMAGED CAUSING DECREASED PERFORMANCE, CHECK ENGINE LIGHT, AND LOWER FUEL ECONOMY. *TR

NHTSA ID
10439208
Incident
Nov 30, 2011
Engine
Filed Aug 29, 2011

I WAS DRIVING HOME, WHEN I HEARD THE SEAT BELT START SQUEAKING, THEN AFTER A WHILE I SMELLED SMOKE AND THEN SMOKE STARTED COMING OUT OF THE HOOD AND THE ENGINE DIED SUDDENLY IN THE MIDDLE OF THE ROAD. I PUSHED THE CAR TO THE SIDE OF THE ROAD AND OPENED THE HOOD TO LET THE SMOKE OUT. I WAS THINKING I WAS OUT OF COOLANT, BUT THE RESERVOIR TANK WAS FULL. I WAITED FOR AT LEAST ONE HOUR TO LET THE ENGINE COOL OFF, BEFORE RESTARTING THE CAR. THE CAR STARTED AFTER THE 3RD TRY, BUT THE SQUEAKING WAS GETTING LOUDER AS I STARTED DRIVING HOME. I WENT DROVE TO THE STORE WITH MY OTHER CAR TO BUY A BELT DRESSER OR BELT SPRAY AND SPRAYED IT ON THE BELT. I WENT TO CHECK ONLINE TO FIND THE CLOSEST MERCEDES BENZ REPAIR SHOP AND RAN ACROSS THE EDMOND.COM WEBSITE AND FOUND THERE WAS A RECALL ON THE 1996 MB C220 REGARDING THE DRIVE BELT PULLEY WITH RECALL# 96V058000 AND T HEN CALLED MBUSA TO INQUIRE ABOUT THE RECALLED MODEL, BUT SHE TOLD ME THAT MY CAR'S VIN# WAS NOT ON THE RECALL LIST. SO WHAT CAN I DO ABOUT THE PROBLEM DESCRIBED ON EDMOND.COM WHEN THE RECALL SYMPTOMS ARE THE SAME. I DON'T UNDERSTAND WHY THE SAME YEAR AND MODEL OF MY CAR HAS NOT BEEN RECALLED. UPDATED 08/31/11 *BF

NHTSA ID
10423509
Incident
Aug 10, 2011
Engine
Filed Aug 11, 2011
Fire reported

TL* THE CONTACT OWNS A 1996 MERCEDES C220. THE CONTACT STATED THAT THE ENGINE BEGAN TO MAKE A SQUEAKING NOISE AND STARTED SMOKING. THE VEHICLE STALLED MOMENTS AFTER THE SMOKING BEGAN. THE CONTACT FELT THAT THE FAILURE WAS CAUSED BY THE DRIVE BELT PULLEY. THE VEHICLE HAD NOT BEEN INSPECTED. THE FAILURE AND CURRENT MILEAGES WERE 75,000.

NHTSA ID
10418489
Incident
Aug 9, 2011
Mileage
75,000 mi
Electrical
Filed Mar 3, 2011

ENGINE WIRING HARNESS WIRE INSULATION IS BEGINNING TO BIODEGRADE AND CRUMBLE APART. CAR WILL NOT BE ABLE TO PASS EMISSIONS WITHOUT A REPLACEMENT PART, WHICH COSTS NO LESS THAN $1350 (FOR A WIRE BUNDLE AND HOOKUPS THAT ARE DOOMED TO FAIL AGAIN IN THE SAME WAY), PLUS 4-7 HOURS OF LABOR COSTS. CAR HAS LESS THAN 60K MILES ON IT AND IS IN OTHERWISE GREAT CONDITION. AFTER SPEAKING WITH THE MECHANIC, HE SAID ANYONE WHO OWNS THIS MAKE OF CAR WILL HAVE A MANDATORY $2000 WIRE HARNESS REPLACEMENT FEE SOMEWHERE ALONG THE WAY (AT LEAST ONCE, IF NOT EVERY FEW YEARS). EVEN WITH A REPLACEMENT, IT WILL ONLY POSTPONE THE ISSUE UNTIL THE NEW ONE INEVITABLY BEGINS TO BREAK DOWN. EXTREMELY POOR AUTOMOTIVE DESIGN! MERCEDES SHOULD BE HELD ACCOUNTABLE FOR WHAT APPEARS TO BE A MASSIVE DESIGN FLAW AFFECTING ALL CARS OF SEVERAL SIMILAR MODELS WITHIN A HALF-DECADE OR MORE TIME FRAME. THE MAKERS OF THE FAULTY PART ARE MAKING BANK OFF OF MANDATORY REPAIRS AND PART REPLACEMENTS DUE TO THEIR OWN NEGLIGENCE. THAT IS ABSOLUTELY WRONG AND UNETHICAL, AND THE MAKERS SHOULD BE HELD ACCOUNTABLE AND BE FORCED TO RECALL THE PART. *TR

NHTSA ID
10386348
Incident
Mar 3, 2011
Mileage
60,000 mi
Engine
Filed Oct 19, 2008

THE CAR IS VERY HARD TO START (DOESN'T FIRE IMMEDIATELY), THE IDLE SPEED RACES HIGHER AND LOWER WITHOUT DRIVER INPUT. THE CAR LOOSES POWER AT HIGHWAY SPEEDS WITHOUT DRIVER INPUT. *TR

NHTSA ID
10246033
Incident
Oct 15, 2008
Electrical
Filed Sep 4, 2008
Fire reported

I HAVE A 1996 MERCEDES BENZ. THE CAR LITERALLY SHUTS OFF ON THE ROAD. I HAVE REPLACED MAF AND O2 SENSORS REPEATEDLY TO NO AVAIL. I'M TOLD BY MY MECHANIC THAT THE PROBLEM IS A CORRODED ENGINE WIRING HARNESS. *TR

NHTSA ID
10241004
Incident
Sep 1, 2008
Electrical
Filed Aug 9, 2008

CAR SURGES, STALLS, IDLES ROUGH, AND ALSO REVS AT ABOUT 4000 RPM. TOOK TO REPAIR SHOP, WAS TOLD ELECTRICAL HARNESS WAS DETERIORATING CAUSING THESE PROBLEMS AND ALSO OTHER PROBLEMS. MECHANIC STATED THIS WAS A COMMON PROBLEM FOR EARLY 90S MERCEDES. WIRING HARNESS COST $1,198.75. HAVE NOT REPAIRED AT THIS TIME. *TR

NHTSA ID
10237559
Incident
Aug 7, 2008
Mileage
138,000 mi
Electrical
Filed Apr 17, 2008

MY MERCEDES BENZ 220C WENT DEAD AT STOP LIGHT CAUSING DANGER TO WHO EVER WAS DRIVING. I TOOK AUTO TO MERCEDES DEALER WHO INFORMED ME THAT WIRE HARNESS WAS DETERIORATING AFTER ONLY 80,000 MILES ON CAR. ALSO AIR FLOW WAS BAD. *TR

NHTSA ID
10224837
Incident
Apr 14, 2007
Mileage
78,000 mi
Electrical
Filed Jul 11, 2007

ENGINE KEEPS SHUTTING OFF WHILE ACCELERATING. THIS HAPPENED SEVERAL TIMES WHILE DRIVING SOMETIMES IN THE LEFT LANE AND THEN HAVE TO COAST TO THE SIDE. VERY SCARY AND UNSAFE!. ! I TOOK VEHICLE TO THE MECHANIC AND HE SAID THE ENGINE WIRE HARNESS NEEDED TO BE REPLACED. *AK

NHTSA ID
10196134
Incident
Jul 11, 2007
Mileage
169,000 mi
Electrical
Filed May 9, 2007

THE 1996 MERCEDES C220 HAD A DEFECTIVE ENGINE WIRING HARNESS. THE CHECK ENGINE LIGHT CAME ON AND I SERVICED THE CAR. THE MECHANIC MENTIONED THAT MERCEDES USED A RECYCLED WIRING COVER THAT WITH THE HIGH TEMPERATURE CRACKED AND EVEN MELTED. I WAS TOLD BY THE SERVICE TECHNICIAN THAT HE CHANGED A FEW, AND THERE WAS NO CHARGE. MY CAR WAS NOT INCLUDED, AND I WAS REQUESTED TO PAY FOR EVERYTHING. THIS WAS UNEXPLAINABLE. I HAD TO PAY TWICE FOR THE DIAGNOSTIC ($120) AND FOR THE LABOR ($700.). THE ENGINE WIRING HARNESS COSTS $1400.00. I AM NEGOTIATING WITH CUSTOMER SERVICE IF THEY COULD COVER THE COSTS BECAUSE IT WAS AN ISSUE OF POOR WORKMANSHIP OR QUALITY. I HAVE NEVER HERD OF ENGINE WIRES CRACKING AND MELTING ON A CAR!! THE SERVICE PERSON WAS VERY NICE AND MENTIONED THAT THIS WAS NOT THE FIRST TIME AND SOME EVEN RESULTED IN FIRES. I DO BELIEVE THAT THIS SHOULD BE RECALLED IN ALL CARS THAT MERCEDES BENZ CARS THAT HAVE BEEN EQUIPPED WITH THIS TYPE OF RECYCLED WIRE COVERING. IT IS A DANGER TO ALL THAT DRIVE THIS CARS AND OTHERS THAT IT MAY EFFECT IF AN ACCIDENT RESULTS. TO IGNORE THIS ISSUE AFTER IT HAS BEEN BROUGHT TO THE ATTENTION OF CUSTOMER SERVICE IS TO HOLD THEM LIABLE IN ALL ACCIDENTS, DEATHS AND INJURY THAT INVOLVE THESE VEHICLES. *AK

NHTSA ID
10190270
Incident
Oct 10, 2005
Electrical
Filed Apr 20, 2007

1996 MERCEDES C220 - WIRING HAS DETERIORATED TO THE POINT OF THE CAR NO LONGER RUNNING, BUT THEY WANT TO CHARGE ME $1080 JUST FOR THE 30 FEET OF WIRING HARNESS TO REPLACE IT - NOT TO MENTION LABOR CHARGES. DRIVING DOWN THE HIGHWAY AND THE CAR JUST FLOODED OUT, STARTED SMOKING, AND QUIT. NOW IT WILL START THEN IMMEDIATELY DIE. MECHANIC SHOWED ME THE INSIDE OF NUMEROUS ENGINE WIRING CHANNELS WHERE EXPOSED COPPER WIRES LAY NEXT TO EACH OTHER WITH CRUMBLY DRY-ROT LOOKING RUBBER MATERIAL WHICH USED TO BE INSULATION. THIS CAR HAS BEEN METICULOUSLY TAKEN CARE OF. I HAVE SEARCHED AND FOUND THIS PROBLEM REPORTED ALL OVER THE INTERNET WITH PEOPLE COMPLAINING BUT MB REFUSES TO REPAIR FOR A CHEAPER CHARGE FOR THEIR OWN FACTORY DEFECT. THE DEALER SAYS THAT MANY LEFT THE ASSEMBLY LINE ALREADY CRACKED BACK IN 1996 AS THEY HAD TO REPLACE MANY UNDER WARRANTY BACK THEN. THIS SOUNDS LIKE A DELIBERATE SCAM TO FORCE CUSTOMERS TO PAY HIGH REPAIR COSTS FOR A KNOWN FACTORY DEFECT. *JB

NHTSA ID
10188473
Incident
Apr 20, 2007
Mileage
169,000 mi
ElectricalEngine
Filed Jan 19, 2007

THE ENGINE LIGHT CAME ON AND THE ENGINE SURGES UP AND DOWN. VEHICLE IS DIFFICULT TO DRIVE. *NM

NHTSA ID
10179135
Incident
Jan 11, 2007
Electrical
Filed Aug 9, 2006

SEVERE DEGRADATION OF THE ENGINE WIRING HARNESS WHICH SHORTED OUT THE AIR MASS METER AND THROTTLE ACTUATOR. THE VEHICLE STALLED IN HEAVY RUSH HOUR TRAFFIC. THIS WIRING DETERIORATION COULD HAVE EASILY RESULTED IN A VEHICLE FIRE, AS HAS OCCURRED IN OTHER MERCEDES-BENZ VEHICLES WITH THIS DEFECT. MERCEDES HAS DENIED ANY RESPONSIBILITY. *JB

NHTSA ID
10165086
Incident
Jun 14, 2006
Mileage
78,393 mi
Electrical
Filed Dec 7, 2003

WIRING HARNESS ON A 1996 MERCEDES C220 WITH 74,000 MILES INTERMITTENTLY FAILING, AND CAUSING CAR TO STALL ON FREEWAY AND SURFACE STREETS. THIS IS PUTTING ME AND MY FAMILY IN DANGER, AS WELL AS OTHER DRIVERS. MERCEDES DOES NOT RECOGNIZE THIS AS A PROBLEM, THERE ARE NUMEROUS WEBSITES DEDICATED TO THIS ISSUE, HUNDREDS OF CASES, AND NO RESPONSE. THIS PART WHICH SHOULD OUTLAST THE CAR, IS FAILING ON CARS WITH LESS THAN 100,000. I AM AFRAID TO DRIVE MY CAR! I DON'T KNOW IF IT IS GOING TO COMPLETELY STOP IN THE MIDDLE OF THE FREEWAY... AND GET ME INTO AN ACCIDENT. *LA

NHTSA ID
10049352
Incident
Nov 28, 2003
Mileage
74,250 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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